Every review we hold for the Deal office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI have just exchanged on our house sale/purchase, and I could not recommend jenkinson’s enough! They managed to achieve a house sale price which totally exceeded are expectations, and managed the whole process incredibly well for us. A particular thank you too Susan and Kim who really progressed our sale through! At times they have been more than just an estate agent but also a therapist during these unprecedented times! Thank you to Susan, Kim and all at Jenkinsons you really have shown estate agency at there best and helped us achieve our dream.PositiveResponsiveness, Quality, Professionalism, Value
Kerry · 27 August 2022
Agent replied · 7 June 2023
Kerry... what can I say but thank you. Such a great review and we are all happy you got there. Yes i can confirm that the " Therapist " element comes into it more than anyone would ever realise!!! As a team and from Kim and Susan, I can tell you it’s greatly appreciated to the efforts that go into making these dreams happen is recognised. We wish you and the family all the very best for the future.!! Kind Regards, Jason Jenkinson.
★★★★★ 5/5
GoogleWe cannot thank Kim enough for dealing with the sale of my late father’s property. From start to finish we were kept in the loop with developments and advised promptly with any questions we had, she is an asset to the company.
Danny · 28 December 2024
Agent replied · 26 December 2024
Danny, thank you. Kim is delighted with your kind words and as a business we are very pleased to have such positive feedback, really appreciated Danny.
All the very best,
Jason Jenkinson
★★★★★ 5/5
GoogleOutstanding service from start to finish. The team at Jenkinsons genuinely have your best interests at heart and work tirelessly on your behalf. We bought and sold through Jenkinsons and would have no hesitation in using them again. Thanks to Jason, Ed, Susan, Kim, Alex and Laura. 10/10 😀 …
Mark · 28 March 2024
Agent replied · 2 January 2024
What can I say.... what a great review and thank you for taking the time to leave that for us. As a team it really does mean so much. We are very conscious that in the highs and lows of buying a selling a home we are much more at times than … More
★★★★★ 5/5
GoogleWe recently bought a house through Jenkinson Estates. Jason and his team were professional and courteous throughout, from when the offer was made through to when the keys were collected. The stand-out feature was the way in which we were kept informed of developments at every stage.PositiveResponsiveness, Professionalism
Peter · 27 August 2022
Agent replied · 7 June 2023
Peter thank you very much for taking the time to leave a review. Myself and the team are very grateful. We try very hard to make sure the process is as simple and stress free as it can be, it’s not always that way but I believe communication goes a long way to making that possible. We all wish you the very best in your new home. Kind Regards, Jason Jenkinson.
★★★★★ 5/5
GoogleJenkinson were brilliant throughout the whole process of selling my property. Very friendly and very efficient.
Ian · 14 February 2026
Agent replied · 14 April 2026
Dear Ian, thank you very much for the 5 star review!
Its greatly appreciated and something as a team we take great pride in receiving. So thank you Ian, we all wish the very best for the future.
Jason Jenkinson.
★★★★★ 5/5
GoogleJenkinson Estates were fantastic! As first-time buyers, we were pretty clueless, but they guided us through every step of the process. Yesterday, we picked up the keys to our lovely new house, with the entire process taking less than eight weeks. Amazing! Thank you, Kim, Alex, and Susan, for all your help!
Milo · 28 December 2024
Agent replied · 26 December 2024
Thank you Milo!!! Really appreciate you taking the time to leave us a review. We all hope you are enjoying your new home and just in time for Christmas. We are all delighted that you found our advice and guidance helpful. Wishing you all the very best in your new home.!
Kind Regards.
Jason Jenkinson
★★★★★ 5/5
GoogleWe have recently completed the sale of 2 properties and can’t praise the hard working, professional and very supportive service we received from them from the excellent marketing presentation of both to walking us through the process to secure exchange and completion.
Everyone is very friendly , and extremely good at their profession but Susan Percy stands out as the most amazing trouble shooter who saved the day on more than one occasion.Kim walker gave me very valuable advice that certainly paid off what more can I say that they really are a great team and I wouldn’t hesitate to recommend or use jenkinsons’s estate again in the future.
Well done you lovely people and many thanks to you all.
Sherree · 29 April 2023
Agent replied · 28 April 2024
Hi Sherree, thank you so much for this review, really great to read such positive thoughts on what at points was quite a rollercoaster! All of the team are genuinely very pleased we helped get both of these properties completed for you, without doubt Susan was a very big part in making that happen. From myself and all of the team we wish you the very best for the future. Thanks, Sherree, kind regards, Jason Jenkinson.
★★★★★ 5/5
GoogleThis is one of the best Estate agents in Kent.They can sell.Superb standards throughout .Accurate and professional valueation of your property.update excellent videos ,kind,highly efficient punctual agents infact keep better standards than pre 1990's .Superb advertising infact highly recommended a great team .Also loves Art straight from the heart😂.With the energy costs creeping up we are happy to fit our viewings in on one day saving costs.We also have a small tea urn here if they want to borrow it .🐼💗🍄not so much kettle boiling and we recommend Jenkinson estates.Another idea battery and solar lights low or no energy costs.
Cheryl · 10 October 2022
Agent replied · 7 June 2023
Hi Cheryl, thank you very much for leaving us such a glowing review. There is a lot of content there Cheryl and in the main its pure genuis.!! Great use of emoji's.. Myself and all the team are truly flattered. All the best Cheryl. Jason Jenkinson.
★★★★★ 5/5
GoogleExcellent service from Jason and his team. Nothing was too much trouble. Professional, helpful and friendly support throughout the buying process. I highly recommend them to anyone looking to buy or sell a property.
Sarah · 7 June 2022
Agent replied · 7 June 2023
Hi Sarah, great to hear your thoughts and thank you so much for taking the time to leave a review. I’m thrilled you found using us to buy your dream home a great experience. It means so much to myself and the team. You truly bought a special property and I’m so pleased we could make that happen for you. Enjoy Sarah and thank you once again. All the best, Jason Jenkinson.
★★★★★ 5/5
GoogleAs purchasers, we found Jenkinson Estates to be efficient and reliable, especially as we were moving to Deal from afar. In particular, a big shout out for Susan, who always kept us informed of developments and was instrumental in communicating with a long chain. Thank you!
David · 29 October 2024
Agent replied · 10 November 2024
David, thank you very much for taking the time to leave this great review for us. We are delighted you have settled in your new home in Deal and wish you all the very best for the future. Susan is thrilled with the wonderful comments!! Much appreciated David.
Jason Jenkinson
★★★★★ 5/5
GoogleWhen we first moved in to the area the house we bought was being sold through jenkinsons and we always remembered how helpful they were so when the time came for us to put our house back on the market we knew exactly who we wanted to go to.
The team were again fantastic, our main dealings was with Ed who came and photographed our house doing a fabulous job of showing off our home. He was friendly and very approachable when responding to any queries.
He also showed us around the house we decided to buy.
We were lucky and our house sold quickly, the team kept us updated with the progress of the sale through out and any time we had to contact them they always responded in a very timely manner.
We would highly recommend jenkinsons a local estate agents who always had time for us.
Lara · 7 June 2022
Agent replied · 7 June 2023
Lara thank you very much for this review. Its really so important to myself and the team we are getting this right.! Taking the time to leave a review is in itself is an acolade. Glad you liked the way Ed managed to capture your home, its a very important part of todays marketing. The communication throughout the whole sales process is key i beleive, in making the process as stress free as it possibly can be. We try our best!. Thanks again Lara, Its very much appreciated and on behalf of the team and from myself we wish you all the very best. Kind Regards, Jason Jenkinson.
★★★★★ 5/5
GoogleWe have recently completed the sale of 2 properties and can’t praise the hard working, professional and very supportive service we received from them from the excellent marketing presentation of both to walking us through the process to secure exchange and completion.
Everyone is very friendly , and extremely good at their profession but Susan Percy stands out as the most amazing trouble shooter who saved the day on more than one occasion.Kim walker gave me very valuable advice that certainly paid off what more can I say that they really are a great team and I wouldn’t hesitate to recommend or use jenkinsons’s estate again in the future.
Well done you lovely people and many thanks to you all.
Sherree · 7 June 2022
Agent replied · 7 June 2023
Hi Sherree, thank you so much for this review, really great to read such positive thoughts on what at points was quite a rollercoaster! All of the team are genuinely very pleased we helped get both of these properties completed for you, without doubt Susan was a very big part in making that happen. From myself and all of the team we wish you the very best for the future. Thanks, Sherree, kind regards, Jason Jenkinson.
★★★★★ 5/5
GoogleMany thanks for handling my mum’s property, keeping me informed and all your advice; with special thanks to Kim. I’m extremely grateful for your negotiating and bringing this property finally to a close.PositiveResponsiveness, Quality, Professionalism, Value
Pauline · 27 August 2021
Agent replied · 7 June 2023
Pauline really very pleased you found us as good as we hope we are.!
★★★★★ 1/5
GoogleI have been in touch with these on two occasions to buy a property in Deal, Kent. I can honestly say I have found both the Male whom I met on one appointment and the female who makes the appointments, extremely unhelpful and to the point of very rude on the times I have had contact with them. It was almost as if they did not want to sell the properties to me. I have on both occasions had half the asking price in cash and a mortgage put in place, yet I was made to feel it was not good enough for them. I just find it amazing that normal everyday buyers are not extended the courtesy of good manners and a professionalism from them!NegativeResponsiveness
Wayne · 27 August 2021
Agent replied · 7 June 2023
Mr Norton thank you for taking the time to leave a review. Naturally after reading this I wanted to look into how this has happened as this is not our normal level of feedback and wanted to address this for you. As you would expect for the safety of our teams and clients anyone who views a property is registered with us and I looked to see if I could contact you personally to discuss. Surprisingly I cannot see any record on our system of you being registered, or more importantly even viewing property with us. I have looked back over the last 11 years but to no avail. Another matter I would like to clarify is who you met, again I would like to address this for you. Both members of the team who accompany our viewings are not male, so again without speaking to you direct I'm a little puzzled. I can assure you that I'm more than happy to look into this and try to work this out but with no details of you being registered looking for property, viewing property with us or selling I can only suggest you contact me direct to resolve this. Kind Regards, Jason Jenkinson.
★★★★★ 5/5
GoogleFor an estate agency they make very good self styled arbiters of mental health
However 10 out of 10 for service. One of their homes for sale has a burglar alarm which went off on a Friday afternoon. They travelled 20 miles to sort it out when to be honest, this really is not part of their remit and they would probably rather be off home! Thank you.
Jeremy · 10 September 2022
Agent replied · 7 June 2023
Wow... thank you Jeremy... I think... Always said there is more to this on a day to day basis than people would believe.
All the best Jeremy.
Jason Jenkinson
★★★★★ 5/5
GoogleLiked the homes advertised only wish they could sell my house in canterbury the ones in canterbury talk the talk but don't do what they first told you. My son has used this firm and what I hear and see they seem very professional
Tony · 14 April 2024
Agent replied · 29 October 2023
Tony, good afternoon and thank you for the review. Much appreciate your comments and glad you liked the property we have advertised. Glad your son found his experience with us a good one and if we ever look to open in Canterbury I will let … More
★★★★★ 5/5
GoogleWe have both purchased and sold a house with Jenkinson Estates and received an exceptional service both times. The team are all very friendly and clearly work hard to deliver a quality service. We also found the team to be very responsive and efficient throughout. Thanks in particular to Susan for keeping on top of our sale and helping it through to completion!PositiveResponsiveness, Quality, Professionalism
Joe · 27 August 2022
Agent replied · 7 June 2023
Joe thank you! Yes we got there and i know that you and Susan had many a conversation on this. Myself, the team and of course Susan really appreciate you taking the time to leave a review, as you now understand the amount of work and time spent getting sales to a successful completion is sometimes more than anyone would imagine. We all wish you the very best in your new home and once again thanks for your business and also the review.
★★★★★ 5/5
GoogleMy mother recently moved from Walmer to Canterbury. This agency dealt with the sale of her house and were wonderful throughout. Alex helped with the initial search for a new place, and was patient and beyond helpful. The chain felt quite …
Jed · 14 April 2024
Agent replied · 26 November 2023
Jed, what a fantastic review and without doubt a great way to start the week. I believe that the people in the business is what makes the difference to any company. The team here are all dedicated to providing a service that is second to … More
★★★★★ 5/5
GoogleJenkinsons made selling our house a very easy, straightforward process. Excellent service, highly recommended.
Jo · 10 October 2022
Agent replied · 7 June 2023
Jo, much appreciate you leaving a review for us and taking the time to do so!.. Really great news and myself and the team wish you all the very best.
Jason Jenkinson.
★★★★★ 5/5
GoogleTo Kim, Ed, Alex, Susan and Hannah,
A sincere thank you for your friendly and professional support during our move. We were very impressed with the speedy completion. Kind regards Carol, David and Lana 💝 …
Carol · 1 July 2024
Agent replied · 26 August 2024
Dear David and Lana, Thank you!. All of the team were delighted with your review and from myself and everyone at Jenkinson Estates i can say its truly appreciated. We wish you all the very best in your new home!
Kind Regard Jason Jenkinson.
★★★★★ 5/5
GoogleProfessional, friendly and made moving to a new apartment as easy as possible. They certainly removed a huge amount of stress. I'd been looking at flats through a number of estate agents and these were by far the best. Thanks!!!!
Liam · 14 April 2024
Agent replied · 14 April 2026
HI Liam, thank you.! Really appreciated, myself and the whole of the team in lettings are genuinely proud to read your thoughts, it goes a long way and needless to say if you need our help in the future you know where to find us and we hope … More
★★★★★ 5/5
GoogleVery efficient and great staff and many thanks to Susan.
John · 7 June 2022
Agent replied · 7 June 2023
John, thank you very much, really appreciate you taking the time to leave a review. It’s very important the service we like to think we provide is making a difference to our clients. Once again thank you from the team, from myself and from Susan, she hopes the ladders finally disappeared! Kind Regards, Jason Jenkinson.
★★★★★ 5/5
GoogleHaving recently purchased a property via Jenkinson’s Estates, I was impressed throughout the transaction by the level of helpfulness from everyone there that I dealt with. Everyone I spoke to was responsive and highly efficient and every matter I raised was dealt with quickly and in a friendly manner. Changed my opinion of estate agents and I would not hesitate to recommend their services.
Tania · 7 June 2021
Agent replied · 7 June 2023
Tania, thank you so much, a review myself and the team are extremely proud of and something we strive to acheive. Really appreciate you taking the time to leave a review and we wish you and your daughter all the best in your lovely new home. Kind Regards, Jason Jenkinson.
★★★★★ 5/5
GoogleFantastic team who offer great advice and service, especially Kim who is so very helpful
Dave · 7 June 2021
Agent replied · 7 June 2023
Dave many thanks for taking the time to leave a review. Much appreciated, and one that Kim is very pleased with.! From myself and the rest of the team we would like to say thank you. We hope you will be very happy in your new home and look forward to seeing you later today with the keys! All the best. Jason Jenkinson.
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