Trusted Agent profile Β· Deal

Dandara Deal reviews

4.8

β˜…β˜…β˜…β˜…β˜… Excellent

204 reviews across 2 platforms

Freemen's Way, Deal, CT14 9DQ

Dandara's office in Deal, at Freemen's Way, is rated 4.8 out of 5 across 204 reviews on two platforms, including 7 Google reviews rated 3.1.

Google logo

3.1 / 5

7

Reviews on Google

This office

Trustpilot logo

197

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Deal office, from every platform, shown as written. First names only.

5/5

Trustpilot

I want to express my sincere gratitude….

I want to express my sincere gratitude to Danielle Frain for all the help, dedication, and, above all, for the fantastic person you were throughout the entire process of finding my apartment. From the very first moment, I felt I could count on Danielle Frain. Your availability, patience, friendliness, and professionalism made all the difference, turning what could have been a stressful process into a much smoother and more enjoyable experience. You were more than just someone who helped me find an apartment; I found someone who was genuinely committed to helping, always showing attentiveness, respect, and great kindness. I am deeply grateful for all the time, effort, and care you dedicated to helping me. It is actions like these that stay with us and remind us that there are still truly special, caring people in the world. Thank you so much for everything, and especially for being such a wonderful person to me. I will take with me not only the satisfaction of having found my apartment but also the beautiful experience of having crossed paths with you. With sincere appreciation and gratitude, From: Lucia do Nascimento Rocha ande Jorge Roberto Sousa Abreu

Lucia Β· 24 September 2026

Agent replied Β· 10 October 2026

We are incredibly grateful for your wonderful feedback and are so happy to hear about your positive experience. Thank you for sharing your appreciation.

5/5

Trustpilot

The Heathers Hadlow

Thank you for all your support throughout the home buying process. Your guidance, patience and professionalism made a significant difference, and I truly appreciate the effort you put into helping us move forward smoothly. I would also like to extend a special thank you to Violeta, whose loyalty to the company and personalised approach to maintaining customer relationships truly stood out to me. Her dedication and the way she engages with clients added a great deal of reassurance during the process, and it did not go unnoticed.

Ima Β· 24 September 2026

Agent replied Β· 24 September 2026

We are so pleased to hear about your positive experience throughout the home buying process. We will be sure to pass on your thanks to our colleague.

5/5

Trustpilot

We visited the Takeley development and…

We visited the Takeley development and had a great experience thanks to Chris, who showed us around. He was extremely helpful and gave us a thorough overview of both the development and the individual homes on offer. While the layout of the 2-bedroom home ultimately wasn't quite right for what we're looking for, that's entirely down to our own requirements rather than anything to do with the property or the visit itself. Chris was generous with his time and clearly knowledgeable, and we really appreciated the effort he put in to help us find the right fit. Would happily recommend a visit to anyone considering this development, ask for Chris!

Customer Β· 22 September 2026

Agent replied Β· 24 September 2026

We are so pleased to hear you had such a great experience during your visit to our development. We truly appreciate your kind words and recommendation!

5/5

Trustpilot

Great support team and to the point

In process of securing a home with Dandara i have been in touch with the team for past 3 months and it was a great experience. Always on point, very patient to listen first and then give the right response. Experience with all processes I went through with them were top notch. Special shout out to Jonathan, Victoria, Ben and Laura keep up the good work.

VG Β· 5 October 2026

Agent replied Β· 10 October 2026

We are so pleased to hear about your great experience while securing your new home. It is wonderful to know that our team was patient, attentive, and supportive throughout every step of the process. Thank you so much for your kind words and positive feedback.

5/5

Trustpilot

Great customer service from Sean at Manor Park

Cannot recommend Sean enough at Manor Park. From start to finish he was absolutely amazing showing me around all of there gorgeous and amazing 5 star houses. I’m so happy with how the visit went. Communication has been spot on. All of my questions were answered, I have come away with so much to think about!

MISS Β· 18 September 2026

Agent replied Β· 24 September 2026

We're delighted to hear you had such a positive experience during your visit. We're so pleased that our team provided excellent communication and answered all your questions.

5/5

Trustpilot

The sales team at The Heathers in…

The sales team at The Heathers in Hadlow were excellent, particularly Violetta who guided my parents through the process with good humour, patience and a friendly smile. Moving house after 56 years in the same house was stressful, but the team have made every effort to make it as smooth as possible.

Annie Β· 7 October 2026

Agent replied Β· 10 October 2026

We are glad to hear that our team provided support during this time. We know changing homes can be stressful, and we appreciate your kind feedback on our service.

5/5

Trustpilot

Great team at The Heathers, Hadlow

The team at The Heathers in Hadlow are knowledgeable and easy to deal with. A special mention to Violetta and Fabian who were there every step of the way during the reservation process, answering all my queries and always doing the best they could for the customer - thank you.

Customer Β· 10 October 2026

Agent replied Β· 11 October 2026

We are so pleased to hear about your positive experience during the reservation process. We appreciate your kind words about our team's knowledge and dedication to helping with all of your queries. Thank you for taking the time to share your feedback.

5/5

Trustpilot

Takeley Dandara Development

We visited Takeley, it’s a great site. The staff and builders are very knowledgeable and in particular the Site Manager Cosmin was able to answer our questions promptly. Based on our interactions, I’d definitely recommend Dandara as a house builder and the houses are ideally located for the airport.

Laura Β· 9 October 2026

Agent replied Β· 12 October 2026

We are delighted to hear about your great visit and that our team provided prompt, knowledgeable answers to your questions. Thank you for your wonderful feedback and for recommending our homes!

5/5

Trustpilot

Lewis has been helping sort out a few…

Lewis has been helping sort out a few minor snagging problems. We couldnt have asked for a more pleasant chap who has excellent attention to detail, good people skills and clears up after himself so you would never know he had visited. And the job is done superbly well.

Stephen Β· 7 October 2026

Agent replied Β· 10 October 2026

Thank you so much for the wonderful five-star feedback.

5/5

Trustpilot

What an amazing team I found @ Dandara…

What an amazing team I found @ Dandara The Acres. Victoria and Jon were very kind, polite, professional and proactive. Nothing more I could have asked for. They were very responsive via emails or calls and always went above and beyond. Proper customer service. Thank you for everything!

Vlad Β· 30 September 2026

Agent replied Β· 10 October 2026

We are so pleased to hear about your positive experience with our team. Thank you for taking the time to share your feedback.

5/5

Trustpilot

Very friendly & helpful

I popped into Victoria St and was greeted by such a lovely and friendly lady called Helen. I was given so much help and advice. Helen answered my many questions I had about a new property and the processes etc. Helen is a credit to the team πŸ˜ƒ

Kelly Β· 27 September 2026

Agent replied Β· 10 October 2026

We are so pleased to hear about your positive experience and that you received such helpful advice. It's wonderful to know our team could assist you with your questions.

5/5

Trustpilot

New homes in Hawkhurst

Went to look at some new houses in Hawkhurst on Saturday 12th September Didnt have appointment but Julie was happy to take us round 5 show homes. Julie was very helpful with great knowledge of the properties. Really nice site with good layout of homes

ALISON Β· 16 September 2026

Agent replied Β· 24 September 2026

We're delighted to hear you had such a positive experience visiting the new homes and found our team member so helpful and knowledgeable. We appreciate your kind words about the site and layout.

5/5

Trustpilot

Viewing with Kelly @Dandara rentals

I had a recent viewing with Kelly from Dandara rentals of a beautiful apartment. Kelly was on time for the viewing, she was very courteous and friendly. During the viewing I was shown every aspect of the apartment, nothing was missed. Also other areas of the building was show during the viewing. An all round good experience. Thank you Kelly.

Tonia Β· 3 June 2026

Agent replied Β· 7 June 2026

We're so glad to hear you had such a positive viewing experience with our team. We appreciate your kind words.

5/5

Trustpilot

Manor Park visit experience

The staff at Dandara were very friendly and patient in answering all of our questions. Sean and Hannah made us feel very welcome and created a warm, pleasant atmosphere. They were both professional, helpful, and attentive throughout our visit.

Mandy Β· 20 September 2026

Agent replied Β· 24 September 2026

We are so pleased to hear about your positive experience. We appreciate your kind words and are glad you felt welcome and that the atmosphere was pleasant.

5/5

Trustpilot

Tom was so helpful with absolutely no…

Tom was so helpful with absolutely no pressure. We had popped in and hadn’t made an appointment but he still gave us a lot of time and attention. Really put good faith in Dandara for us.

Charis Β· 3 October 2026

Agent replied Β· 10 October 2026

We are thrilled to hear about your fantastic visit. Thank you for taking the time to share your experience, and we are so glad our team could give you the attention and care you needed to make you feel confident in us.

5/5

Trustpilot

Great people to deal with

All staff are great to deal with and happy to help, especially Chris Craine who is always quick to respond, helpful, and goes above and beyond to be to make the experience as easy as possible.

Jackie Β· 25 September 2026

Agent replied Β· 10 October 2026

We're so pleased to hear you had such a positive experience. We appreciate your kind words and are delighted our team was so helpful and responsive.

5/5

Trustpilot

Violeta was excellent

Violeta was excellent, efficient, professional and highly approachable. She provided with all the details we were looking for. I would love to do business with Dandara in the the future.

Edi Β· 10 October 2026

Agent replied Β· 12 October 2026

We are so pleased to hear that you had such a wonderful experience with our team. Thank you for taking the time to share your kind feedback, and we look forward to welcoming you back in the future!

5/5

Trustpilot

Excellent service Helen Quayle

Visited Dandara Douglas today and Helen was extremely helpful enabling us to register our intent to purchase an apartment in their Block A (riverside) complex. Very friendly and helpful. Thank you

Thomas Β· 3 October 2026

Agent replied Β· 10 October 2026

We are delighted to hear about your positive visit. Thank you for sharing your wonderful feedback with us!

5/5

Trustpilot

Impressive customer care.

We bought our house nearly two years ago and we have been impressed with our customer service at every step. We recently found a damp patch on our kitchen wall and within an hour, Dave Simpson, the Customer Care Inspector, arrived to assess the problem. He was very thorough in identifying the problem (a slow leak) and a plumber was booked for a couple of days later. I cannot fault Dandara customer care. They are a friendly and helpful team.

Pascale Β· 22 September 2026

Agent replied Β· 10 June 2024

It's wonderful to hear that you've consistently been impressed with the support you've received. We're glad our team could quickly and effectively address the problem. Thank you for your kind words!

5/5

Trustpilot

Great visit!

Came in to view the show room and Helen was extremely welcoming and helpful, gave us loads of information and answered all our questions! Very happy with our visit :)

Sarah Β· 3 October 2026

Agent replied Β· 24 August 2024

We are so pleased to hear that you had such a wonderful visit to our showroom. We appreciate your kind words and are delighted that our team was able to provide all the information you needed and answer all of your questions.

5/5

Trustpilot

Very well managed

Everything has been handled so efficiently, and I’m really excited about my forthcoming opportunity with Dandara. The whole process has been smooth and well managed from start to finish. Courtney has been excellent throughout - professional, responsive, and incredibly helpful. She dealt with my case so well and made everything feel straightforward and stress-free. Thank you!

Jade Β· 20 February 2026

Agent replied Β· 23 February 2026

We're happy to hear that everything has been handled efficiently. We appreciate your kind words and are so glad the process felt smooth and well-managed from beginning to end.

5/5

Trustpilot

Lovely

Dandara Meadow View settlement is well planned and quite lovely. Alex was very helpful in showing us properties. I enjoyed the whole process.

Precious Β· 3 October 2026

Agent replied Β· 10 October 2026

We are so pleased to hear that you had such an enjoyable experience exploring the development. Thank you for sharing your wonderful feedback!

5/5

Trustpilot

Chris at Meadow View has been great.

Chris at Meadow View has been great at showing properties (multiple times), explaining everything for us, answering our questions and making the process feel smooth.

AR Β· 20 September 2026

Agent replied Β· 24 September 2026

We're so pleased to hear about your positive experience and that our team member was so helpful in showing properties and answering all your questions. We appreciate your kind words!

5/5

Trustpilot

Popped into The Acres today and had a…

Popped into The Acres today and had a really nice experience. Jon and Victoria were both friendly, welcoming, and easy to talk to.

Jolyon Β· 21 September 2026

Agent replied Β· 24 September 2026

We're so pleased to hear you had such a nice experience and found our team friendly, welcoming, and easy to talk to. Thank you for your kind words!

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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