Trusted Agent profile · Daventry

Jackson Grundy, Daventry reviews

4.5

★★★★★ Excellent

266 reviews across 2 platforms

53-55 High Street, Daventry, NN11 4BQ, NN11 4BQ

Jackson Grundy,'s office in Daventry, at 53-55 High Street, is rated 4.5 out of 5 across 266 reviews on two platforms, including 123 Google reviews rated 4.6.

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4.6 / 5

123

Reviews on Google

This office

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143

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Daventry office, from every platform, shown as written. First names only.

5/5

Google

Beyond grateful to Sam, Aby and Rhys for representing me during my sale. I loved my first home, and I’m grateful for their support and finding me a buyer quickly. I’ve found Sam and Rhys in particular very personable and professional. Buying and selling in a sales chain was a new experience for me, and I felt Aby managed everyone’s expectations well. I’d definitely go back to Jackson Grundy when we come to sell (hopefully not for many years yet!). We’re beyond grateful for their help.

Sam · 11 April 2026

Agent replied · 11 October 2026

Thank you so much for your kind words and for taking the time to leave us such a wonderful review. It was an absolute pleasure assisting you with your sale, and we are delighted to hear that Sam, Aby, and Rhys were able to support you every step of the way. Wishing you all the very best in your new home, and we would be more than happy to help again whenever the time comes in the future.

5/5

Google

I have rented a property in the Daventry area through Jackson Grundy Estate Agents and Lettings for just over 11 years and I would highly recommend them if you want a professional and competent service. My experience in renting properties is extensive and I always view the experience with a start, middle and end. The start is fairly straight-forward, most estate agents are good at this phase and Jackson Grundy were no different. Friendly, helpful staff ensured my initial tenancy was off to a good start. The middle phase of the tenancy through Jackson Grundy was exceptional, I never had any issues and any problems with the property were fixed on time through their dedicated maintenance team. Fantastic! The end of the tenancy was also straight forward, I kept the property in good condition, I received my deposit and their ends a fantastic time in Daventry. If you would like a similar experience, renting a property through Jackson Grundy Estate Agents is a good place to start! A big thank you to Lindsey Hancock and all the team at Jackson Grundy.

Maine-mail_ · 11 October 2024

Agent replied · 23 October 2024

Thank you very much for taking the time to provide such positive and comprehensive feedback of your experience, and many thanks for your custom. Best regards, Nick - Jackson Grundy

5/5

Google

Lyndsey and her team provided excellent service, helping me find not just one but two properties. With the first property, managed by Jackson Grundy, there were some issues that required handymen and electricians, but these were always arranged promptly. However, I would advise checking previous utility bills before renting, as I was hit with unexpectedly high electricity bills, this wasn’t Jackson Grundy’s fault, but it's something I wish I had known beforehand. Lesson learned. For the second property, Lyndsey truly went above and beyond, ensuring I found a home that was much better suited to my needs and without the same challenges. The property pictured, the first property, although beautiful to look at and has quirky features inside comes with its challenges due to the very nature of its build.

Nichola · 25 September 2024

Agent replied · 23 October 2024

Thank you for your feedback Nichola. We’re glad to hear that the team were able to help you find two great properties and address any issues promptly. We’re thrilled that the second property meets your needs and look forward to assisting you with any future requirements. Thank you again for your kind words and for choosing Jackson Grundy!

5/5

Trustpilot

Supportive, professional, all round 10/10!

I have recently been using the Mortgage Broker services with Louise. I can honestly say it has been the best experience for a FTB, Louise answered all my questions I had about every single thing professionally and promptly. I felt completely supported throughout the procedure & that everything was in my best interest, rather than theirs. A shoutout to Alice too, who answered my emails in Louise’s absence & even gave me a call to discuss parts of the mortgage offer on the same day as asking the question. I would 10/10 recommend to anyone else & look forward to working with them again in the future.

Amy · 18 September 2024

Agent replied · 29 December 2024

Thank you so much for your wonderful review! We're thrilled to hear that Louise provided such an excellent experience for you as a first-time buyer and made sure all your questions were answered promptly and professionally. It's fantastic to know you felt fully supported throughout the process. We'll also pass on your kind words to Alice for stepping in so seamlessly. Your 10/10 recommendation means the world to us, and we look forward to working with you again in the future!

5/5

Trustpilot

Myself and my boyfriend are first time…

Myself and my boyfriend are first time buyers, All of Jackson Grundy made the process so much easier! Megan was our mortgage advisor and couldn't have done a better job, she was patient and incredibly helpful so thank you Megan! We also spoke with Becky who assisted with all the middle work between us and our solicitors, she always kept us up to date with the process, Thank you Becky. As well as Brandon who always was there when we wanted to view the house.. over and over again😂 We couldn't have had such a smooth sailing process without you all- Thank you!

Tia · 14 September 2024

Agent replied · 29 December 2024

Thank you for your fantastic review! We’re so glad to hear that Megan, Becky, and Brandon made your first-time buying experience smooth and enjoyable. It’s great to know their support and patience helped make everything easier. If you need anything else in the future, don’t hesitate to reach out. Congratulations on your new home, and thank you again for your kind words!

5/5

Trustpilot

Fantastic estate agents

Fantastic estate agents! Chris was very quick in finding someone to buy our house, both him and Megan were incredibly professional with everything to do the sale and showings.Becky was a godsend when it came to the sale! She helped to keep me calm most of the time with reassurance and support throughout. We had a bit of a longer wait due to management companies, but Becky keep everyone update and spoke to us at least once a week. A fantastic firm, we would recommend them to anyone! Thank you all so much! The Eldreds

Evie · 31 July 2024

Agent replied · 29 December 2024

Thank you very much for your wonderful review! We’re thrilled to hear that Chris, Megan, and especially Becky made such a positive impact on your experience. Becky will be delighted to know she provided the reassurance and support you needed. We truly appreciate your recommendation, if you ever need anything in the future, we’re here to help!

5/5

Trustpilot

Jackson and Grundy Duston - superb

Jackson and Grundy Duston, have been amazing to deal with from start to end. We initially chose them to sell our property, as compared to other agents we approached they did not do a hard sell, harass us, or rubbish other agency’s in comparison to them. Megan and Chris were super professional throughout the selling process and they helped me secure an offer within a week or two of being on the market. Later Becky was superb as the sale progressed and supported above and beyond with facilitating communication between us, all solicitors in the chain and the other estate agents in the chain. I’m so grateful to the whole team for the fantastic service they gave us and after having a pretty dismal view of estate agents prior to working to these guys, I have had my mind well and truly changed. My advice to anyone choosing an estate agent to sell their property is to be careful who you chose to represent you - if they hard sell and make you uncomfortable then the chances are that any potential buyers of your property will feel the same. The team at Duston could not be more pleasant to deal with.

Kate · 16 July 2024

Agent replied · 29 December 2024

Thank you for such a thoughtful review! We’re delighted to hear that Megan, Chris, and Becky made your experience smooth and positive. It’s great to know we changed your view of estate agents and that our approach stood out for you. We truly appreciate your kind words and recommendation. If you ever need anything in the future, don’t hesitate to get in touch.

5/5

Trustpilot

Becky has been absolutely incredible…

Becky has been absolutely incredible throughout our journey- an outstanding example of what an estate agent should be. We were first time buyers, with quite little knowledge around how things work etc. Becky was incredibly approachable, always responded quickly and chased/ supported with anything and everything. I honestly cannot thank you enough. Would 100% use Jackson Grundy again in the future and that’s all thanks to Becky!! Thank you :)

Zoeee_ · 18 December 2024

Agent replied · 24 February 2025

Thank you so much for your kind words! We’re so glad Becky could guide you through the process and make your experience as smooth as possible. It’s wonderful to hear that you felt supported every step of the way. We truly appreciate your recommendation and would be more than happy to help again in the future! 😊

5/5

Trustpilot

Becky from Jackson Grundy

Becky from Jackson Grundy was really helpful throughout the whole process of buying my house. She kept pushing things forward, regularly checked that everything was going smoothly and kept me updated along the way. I really appreciate all her help and would definitely recommend her.

Gabriel · 5 October 2026

Agent replied · 10 October 2026

Thank you for your fantastic review! We are delighted to hear that Becky was so helpful and kept everything moving smoothly throughout your purchase. We will be sure to pass your lovely feedback on to her. Wishing you all the best in your new home.

5/5

Trustpilot

The manager Becky at Jackson Grundy…

The manager Becky at Jackson Grundy deserves 10stars. Professional ,caring and supportive. Becky goes above and beyond to help,even outside of work hours. Thank you Chris for your amazing photos and James for looking after my property when showing prospective buyers. Thank you.

Pamela · 4 September 2025

Agent replied · 23 October 2025

Thank you so much for your kind words! We're thrilled to hear that Becky, Chris, and James made such a positive impact on your experience. Becky will be especially touched to know her professionalism and dedication didn’t go unnoticed, she truly does go the extra mile. We'll make sure your thanks are passed on to the whole team. Kind regards Jackson Grundy

5/5

Trustpilot

House sale following parents passing

Following the passing of our parents we contacted Becky at Jackson’s and from the off we were provided with excellent support and advice. It took several months for probate to be sorted out and during that time we lost a link in the chain but Becky kept us informed and secured very quickly another purchaser. During what was a difficult time for the family, Jackson staff were great, always replied to emails and answered all our queries. Becky was particularly helpful and supportive throughout the process and we would strongly recommend using Jackson Grundy if your selling you home and want first class service

Michael · 26 March 2024

Agent replied · 29 December 2024

Thank you for your heartfelt review. We’re so glad to hear that Becky and the team were able to provide the support and guidance you needed during that time. Your recommendation means a lot to us, and we appreciate your kind words about our service. If you need any further assistance in the future, please don’t hesitate to give us a call.

5/5

Trustpilot

I used jackson grundy to sell my mother…

I used jackson grundy to sell my mother flat, they were absolutely amazing really helpful, very thorough, i didnt need to keep calling them as they made sure i knew what was happening all of the time, would recommend you use them Becky and the team are fantastic x

Mrs · 27 June 2025

Agent replied · 26 July 2025

Thank you so much for your lovely feedback! We're so pleased to hear that your experience with Becky and the team was such a positive one. Your recommendation means a lot to us, thank you again for choosing Jackson Grundy!

5/5

Trustpilot

Great Team Work

Rhys, Aby and Sam made a great team with helping us with a very challenging purchase along side a sale too. They were professional, knowledgeable, helpful and very patient and at times went above and beyond to help things progress as best as possible. Good and helpful communication throughout a long process. If one of them was not available, the other would be able to pick up the trail. We wouldn't hesitate to use JG again.

Mrs · 6 June 2024

Agent replied · 29 December 2024

Thank you for the fantastic feedback! We’re so glad Rhys, Aby, and Sam could support you through both your purchase and sale. It’s great to hear that their professionalism and teamwork made a difference. We appreciate your recommendation and look forward to assisting you again in the future.

5/5

Trustpilot

Superb

Rhys and Sam at the Daventry office were absolutely fantastic! From the moment I walked in, their friendly demeanour and wealth of knowledge put me at ease. They went above and beyond to address all my questions and concerns, making the entire process seamless and stress-free. No task was too big or too small for them, and their professionalism was truly commendable. I highly recommend Rhys and Sam to anyone in need of selling their home. Thank you both for your outstanding service

Lily · 14 February 2024

Agent replied · 29 December 2024

Thank you for your wonderful review! We’re thrilled to hear that Rhys and Sam made your experience so positive and stress-free. Their dedication and professionalism mean a lot, and we’ll be sure to pass on your thanks to them. We appreciate your recommendation and are here if you need anything else. Thank you!

5/5

Trustpilot

Exceptional Service from Becky - A Dream Home Journey

I recently had the pleasure of working with Becky, the estate agent who guided us through the process of purchasing our first home. From the outset, Becky exhibited efficiency and friendliness that truly set her apart.Becky's professionalism and expertise were evident throughout our entire home-buying journey. She navigated us seamlessly through the intricacies of the process, making what could have been an overwhelming experience remarkably smooth.What stood out most about Becky was her genuine friendliness. She went beyond the standard expectations of an estate agent, taking the time to understand our needs, preferences, and concerns. Her warm demeanour and approachability made the entire process stress-free and enjoyable.Becky's commitment to excellent customer service was evident in her responsiveness and willingness to go the extra mile. Whether it was answering our numerous questions, providing valuable insights, or coordinating with various parties involved, Becky was always there for us.In the fast-paced world of real estate, Becky's efficiency was a breath of fresh air. She ensured that deadlines were met, paperwork was in order, and negotiations were handled with finesse. Her organisational skills and ability to keep things on track were instrumental in turning our dream of homeownership into a reality.What truly set Becky apart was her dedication beyond the completion. She provided thoughtful follow-up calls once we had moved in, ensuring that our transition into our new home was smooth. Additionally, her insights into local contacts and recommendations for nearby shops and services were invaluable, helping us quickly become familiar with the area.Overall, working with Becky was a real pleasure. Her professionalism, friendliness, and dedication to her clients make her an outstanding estate agent. If you're in search of someone who combines efficiency with a personal touch, Becky is undoubtedly the agent you want by your side.We are immensely grateful for Becky's guidance and support throughout this process. Thanks to her, we now have a place to call home, and we couldn't be happier. We wholeheartedly recommend Becky and her team to anyone in need of a top-notch estate agent.

Claude · 14 November 2023

Agent replied · 29 December 2024

Thank you so much for your detailed and heartfelt review! We’re thrilled to hear that Becky made your first home purchase such a positive and smooth experience. Her dedication, friendliness, and commitment to excellent service truly stand out, and it’s wonderful to know she helped make your transition into your new home as seamless as possible. Your recommendation means a lot to us. If you ever need anything else, don’t hesitate to reach out. Congratulations on your new home!

5/5

Trustpilot

Effective, professional team

Effective sales marketing generated plenty of viewings by genuine buyers. Helpful team kept me informed during the process. Thanks to all members of staff who navigated the sales process - which due to circumstances beyond their control wasn't always as straight forward as it might normally have been! Recommend this branch of Jackson Grundy

Gordon · 28 May 2026

Agent replied · 23 September 2026

Thank you so much for your positive feedback and for taking the time to share your experience. We are delighted to hear that our team could support you throughout the sales process and generate genuine interest in your property. We truly appreciate your recognition of our staff’s efforts, especially during a process that wasn’t always straightforward. Your recommendation means a great deal to us, and we will be sure to pass your thanks on to the whole team at this branch of Jackson Grundy.

5/5

Trustpilot

Tanya was amazing

Tanya was amazing! I have dealt with other estate agents recently and none were as warm and friendly as her. She made me want the property even more. She helped me along the way as well, I really couldn’t have asked for more. She is an asset to the company! Thank you Tanya you really are just what I needed to help me through the whole moving process. 5 stars all the way!

Georgie · 8 April 2024

Agent replied · 29 December 2024

Thank you so much for your wonderful review! We’re delighted to hear that Tanya made such a positive impact on your experience. Her warmth and support are exactly what we aim for, and we’re thrilled she helped make your move smoother. We’ll be sure to pass on your kind words to Tanya. Thanks again for the 5 stars!

5/5

Google

Lindsey and her team have managed my property for many years now and have always been extremely helpful and pleasant to deal with. Any issues or repairs are always dealt with very efficiently, they have a good network of tradespeople to deal with any eventuality. Tenants have always been reliable and the property has never been unoccupied for more than a few days in between tenants. I can highly recommend Jackson Grundy if you are after an agency to manage your rental property.

Andy · 11 October 2023

Agent replied · 23 October 2024

Thank you very much for taking the time to leave such positive comments regarding your experience with Lindsey and the team. Your feedback is very much appreciated, as is your custom. Best regards, Nick - Jackson Grundy

5/5

Google

As tenants of a JG rental property, I can definitely say that we've been treated with care, support and kindness over the 4 years we've rented with them. Whenever an issue arose with the property, the team at JG were quick and professional to deal with, and would always go the extra mile to ensure we were taken care of, and our needs were met (eg scheduling visits around meetings, being flexible with timings, ensuring we had the right person for the job etc). We really felt supported and looked after, and I definitely recommend them to anyone. Thank you Lindsey, Tanya and the team! x

Katie · 11 October 2023

Agent replied · 23 October 2024

Thank you so much for all your kind words Katie, and many thanks for your positive rating. Best regards, Nick - Jackson Grundy

5/5

Google

Lindsey and Co from the rental team have been looking after our house in the UK for the past 17 years, they are a delight to work with! We are kept up to date with everything by email, inspections take place on a regular basis and any issues are dealt with promptly. If I could give them 10 stars I would! Without their assistance, especially Lindsey and more recently Laura, we would not have been able to keep renting out our house. Thank you for everything you do! Heather and James Powell

H · 11 October 2023

Agent replied · 23 October 2024

Thank you so much for leaving such a positive review and rating of your experience, it is very much appreciated. Best regards, Nick - Jackson Grundy

1/5

Trustpilot

Avoid this agency at all costs

Avoid this agency at all costs. The way I was spoken to was rude, unprofessional, and completely dismissive of me as a customer. Instead of owning up to their behaviour and offering a simple apology, they sent lengthy responses trying to twist the situation to make out I was in the wrong. Communication was inconsistent and confusing, and any time I raised a concern it felt like they were more interested in defending themselves than actually helping. It’s clear they don’t value their customers or know how to handle complaints properly. The whole experience has been a complete waste of time and energy. If you’re looking for an estate agent who is professional, respectful, and customer-focused, I’d strongly recommend going elsewhere.

Ssarah · 26 September 2025

Agent replied · 23 October 2025

Thank you for taking the time to share your feedback. We take all comments seriously, as they help us improve our service. However, in this case, our recollection of events differs. We always aim to address all queries promptly and thoroughly, but this can be challenging when phone calls are ended prematurely. We wish you all the best moving forward.

5/5

Google

First time renting a house from Jackson Grundy. The whole process was very smooth and fast. Tanya was a very good professional, polite and helpful, her behavior deserves 10 stars. A lot of thanks to the whole team and I highly recommend Jackson Grundy Daventry.

Eirini · 9 April 2025

Agent replied · 22 April 2025

Thank you so much for your lovely review. We're thrilled to hear your first experience renting with Jackson Grundy was positive. Tanya will be so pleased to receive your kind words, she really is a star! We truly appreciate the recommendation and are always here if you need us in the future. Wishing you all the best in your new home. Kind regards, Alex - Jackson Grundy

5/5

Trustpilot

Excellent have used them several times…

Excellent have used them several times the team is great .Becky always went above and beyond to keep us up to date with how things were progressing 👍

Tania · 1 October 2026

Agent replied · 10 October 2026

Thank you so much for your great review, and for choosing Jackson Grundy time and again. We are delighted Becky kept you so well informed throughout. We will make sure she sees your kind words, as they'll mean a lot to her. Thank you.

5/5

Trustpilot

Great staff

J&G has been in our local village for a long time it’s inevitable to experience them through buying or selling in the area. All the team at J&G Duston Becky, Chris & James are experienced and professional always took the time to help listen and be on hand to help us through, overall we had great experience with them and yes we would definitely recommend J&G in the future.

Anthea · 21 November 2025

Agent replied · 22 December 2025

Thank you so much for your wonderful review. We truly appreciate your kind words and are delighted to hear that you had such a positive experience with our Duston team. Becky, Chris and James will be thrilled to know their support made a difference throughout your journey. It means a great deal to us to be part of the local community for so many years, and your recommendation is genuinely appreciated. If you ever need anything in the future, we’re always here to help. Thank you again

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