Trusted Agent profile · Dartford

Wards Dartford reviews

4.7

★★★★★ Excellent

2,092 reviews across 2 platforms

7 Market Street, Dartford, DA1 1EB

Wards's office in Dartford, at 7 Market Street, is rated 4.7 out of 5 across 2,092 reviews on two platforms, including 264 Google reviews rated 4.3.

Google logo

4.3 / 5

264

Reviews on Google

This office

Trustpilot logo

1,828

Reviews on Trustpilot

Business-wide

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Reviews

Every review we hold for the Dartford office, from every platform, shown as written. First names only.

5/5

Trustpilot

One of the better estate agents I've dealt with!

Wards have been a pleasure to deal with. Always prompt, professional and flexible.

Sam · 7 August 2020

Agent replied · 11 June 2024

Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent

5/5

Google

Excellent service by prateek in finding me a brilliant place. Customer service from him is top notch!! Thanks again for helping me.

R · 27 August 2023

5/5

Trustpilot

Fantastic service from Ashley at wards…

Fantastic service from Ashley at wards canterbury. Explained everything in detail made the whole process easy and friendly. He was very helpful and understanding no matter what we asked would recommend them at canterbury branch.

Rachel · 4 June 2022

4/5

Trustpilot

Thank you to the dover branch

Thank you to the dover branch, they’ve been very helpful when applying for a house and even when picking up the keys there were very helpful

Alex · 24 March 2023

5/5

Trustpilot

Since purchasing my property the…

Since purchasing my property the service has been great. I’ve been dealing with Nadia and she has been very efficient and very responsive which has made my experience so far a simple one.

James · 1 July 2022

5/5

Trustpilot

Exceptional Service ⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Our experience was great because of the care , and support given by the team at Wards Dartford . Friendly Staff , and very Professional.

Diedra · 11 April 2023

5/5

Trustpilot

Fantastic efficient service

Fantastic and efficient service from Erica Kasicova, no problems what so ever in dealing with things and happy too help around the clock. I would highly recommend Wards and her services

Ryan · 2 September 2022

5/5

Trustpilot

Really great

Really great, friendly service and all went well.

Nick · 17 March 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

5/5

Trustpilot

My experience to date has been with…

My experience to date has been with Marc. I have given five stars because he is approachable and professional. Marc shows a good awareness of equality.

Customer · 15 February 2023

5/5

Trustpilot

Vanessa at Wards was very helpful…

Vanessa at Wards was very helpful during the process of letting our property. This was our first experience and she provided updates throughout.

Mehmet · 18 May 2023

1/5

Google

Wards Dartford the best of the worst. No customer service skills whatsoever.

Nicaise · 26 October 2019

Agent replied · 24 October 2024

Dear Mr Anthony We are sorry to read your review and would like to investigate further however we cannot find any record of a Marc Anthony being a recent customer of Wards in Dartford. If your registration is in a different name and you are happy to discuss your experience, please telephone Customer Relations on 01702 540802. Thank you. Wards

5/5

Trustpilot

Great company

Used Wards to buy our first place and are using them as we look to move too, cannot fault their service. Great, professional and kind communication when our solicitors let us down, too.

Adam · 19 April 2022

5/5

Trustpilot

Excellent

Excellent, efficient service. Would recommend

Steve · 15 August 2021

Agent replied · 11 June 2024

Thank you for taking the time to leave a review. Best wishes,Wards of Kent

1/5

Google

Wards Dartford the best of the worst. No customer service skills whatsoever.

Marc · 28 August 2019

Agent replied · 26 August 2024

Dear Mr Anthony We are sorry to read your review and would like to investigate further however we cannot find any record of a Marc Anthony being a recent customer of Wards in Dartford. If your registration is in a different name and you are happy to discuss your experience, please telephone Customer Relations on 01702 540802. Thank you. Wards

5/5

Trustpilot

Wards of Kent headed up by Anne Marie …

Wards of Kent headed up by Anne Marie , and her excellent staff, have made our selling experience great,with levels of professionalism that we rarely experience these days. Thank you all very much. Thanks

Crayfourd · 29 January 2022

5/5

Trustpilot

Great service during the process of our purchase.

Great service during the process of our property purchase. Our purchase was progressed by Kelly Holland @ Wards who was very helpful and went above and beyond to get the deal over the line.

Mr · 7 January 2022

1/5

Google

Very disappointed with the dartford office, their photographer failed to meet our appointment despite knowing that I had to travel some distance myself to keep it. Also I have had no reply to both my emails cancelling my contract and requesting a refund. Extremely unprofessional.

Kay · 28 August 2018

5/5

Trustpilot

Fantastic work by all involved!

Fantastic work by all involved!Always kept us on the loop, chased and chased until it was all completedHats off to Debbie for her persistence!

Shane · 9 February 2023

5/5

Trustpilot

Steven Sharpe (Marketing Consultant)

Hi Steven Sharpe, thank you for following up our case, your response is prompt and professional. You are amazing and great team. Thank you so much. Joey & Matthew

Joey · 1 August 2022

5/5

Google

Rating only, no written review.

DORCAS · 6 October 2026

Agent replied · 13 October 2026

We are absolutely thrilled to receive your 5-star rating, Dorcas. Thank you for your support and review of Wards Dartford. Know someone who would benefit from our services and want to receive £100* between you? Use the following link to refer a friend today: https://ae0.uk/5015

4/5

Trustpilot

Good customer service experience

Very happy with the service from wards, in particular the regular updates on the progress of my purchase which was invaluable in a very stressful time. Would recommend

Ms · 29 August 2022

5/5

Trustpilot

Very kind and helpful

Vanessa in particular was very helpful and went out of her way to assist me many times. Overall fresh experience renting with Wards!

SP · 28 February 2023

5/5

Trustpilot

Excellent service

Excellent service especially Ms.Emily Thorndycraft at Ashford Lettings helped us very much to make our move in simple and easy. She is so professional and keeps a good attitude to the clients.

Tonny · 14 February 2022

5/5

Google

Good estate agents listens to your needs

Rigsz,com · 27 August 2020

Agent replied · 26 August 2024

Hello, Thank you for taking the time to leave a review. Best wishes, Wards of Kent

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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