Every review we hold for the Dartford office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotFriendly and quick service
Lee Churchyard gave friendly and approachable service, smooth process and communication was excellent, very responsive and helpful. Thank you!
Zoe · 18 November 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotI would like to commend Emily…
I would like to commend Emily Thorndycraft at Ashford Lettings who has helped me find a tenant. She has been both professional and enthusiastic throughout and kept on top of what, at times, has been a shifting situation. A pleasure to do business with.
Customer · 1 March 2022
★★★★★ 5/5
TrustpilotHad amazing service from Marc at Wards…
Had amazing service from Marc at Wards Management with a boiler issue I was having. He was friendly and professional, keeping me up to date on the repair. Wouldnt hesitate to recommend dealing with Marc
Gia · 2 March 2023
★★★★★ 5/5
TrustpilotI have been working with Aaron from…
I have been working with Aaron from wards who has been so helpful and informative throughout the whole process! The communication has been amazing throughout and he really worked hard to get me into my new home. Thankyou so much for all your help!
Stacie · 25 February 2022
★★★★★ 5/5
TrustpilotLaura and Alex are very helpful and…
Laura and Alex are very helpful and professional with the work, we are really appreciated and highly recommended them.
Robin · 14 October 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotQuick and easy
Quick and easy, no hidden fees at allLaura was our contact during process and she was open and helpful throughout
Matt · 15 June 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Best Wishes, Wards of Kent
★★★★★ 5/5
TrustpilotExcellent Service
Had first class service from Darren Cakebread at Wards in Hythe. He was always available to answer any questions we had and if he was out of the Office responded as soon as he was able.
Kathryn · 9 January 2023
★★★★★ 5/5
GoogleExcellent service throughout. Would highly recommend.PositiveResponsiveness, Quality, Professionalism, Value
Amy · 14 June 2022
Agent replied · 13 June 2024
Dear Amy,
Thank you for your 5 star review. Paul, Ellie, Grace, Maureen, and Lisa will be delighted they were able to help. Stay safe.
Kind regards
Sam Dalton
Senior Operations Director
Ward’s Estate Agents
★★★★★ 5/5
TrustpilotSo efficient even in these times
So efficient even in these times, very friendly and what can be a stressful time was made very easy.
Louise · 21 July 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotExcellent Letting Agents
Smooth sailing experience with Dartford Lettings and George Jordan. Helped me to rent my property and delivered on all promises made. Would confidently recommend to anybody looking to rent their home out.
Martyn · 24 April 2023
★★★★★ 5/5
TrustpilotI had Lee churchyard from ashford…
I had Lee churchyard from ashford lettings. Helped me with absolutely everything. Carnt thank him enough!
Charley · 6 March 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotSuper Quick & Highly Professional Team
We are very delighted with the services of Wards especially with our lettings negotiator Laura. The viewing was arranged on Tuesday and the keys were handed over on Friday. It was super quick.
Usman · 25 February 2023
★★★★★ 5/5
TrustpilotReally pleased with Blaine Kavanaghs…
Really pleased with Blaine Kavanaghs customer service. He kept in contact with me through telephone and email including text messages. His emails are well written and professional. I am definitely looking forward to my buying process with his support!
Minara · 30 June 2022
★★★★★ 5/5
TrustpilotThank you very much Laura.
Thank you very much Laura.It was very easy and so quickly to get the house 🤗
Olga · 14 November 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 4/5
TrustpilotA big thank you to Debra Andrews
Debra Andrews of Wards, Rochester provided us with first class services which are much appreciated.
Ling · 6 February 2021
Agent replied · 11 June 2024
Thank you for leaving us your feedback! Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotCan’t thank lee enough for all he did…
Can’t thank lee enough for all he did for us to secure our dream home! Highly recommend!
Faye · 10 July 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotEmily of wards medmay helped me…
Emily of wards medmay helped me massively, she always responded quickly and was always of assistance.
James · 9 September 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 4/5
TrustpilotTenancy renewal
The team have been very helpful with our change in tenants and the renewal process.
Jason · 10 December 2020
Agent replied · 11 June 2024
Thank you for leaving us your feedback! Best wishes,Wards of Kent
★★★★★ 5/5
TrustpilotGemma Duckworth
Gemma Duckworth, who was working for Wards of Kent, came to our flat as we were trying to sell it. She was incredibly polite and transparent about the process. Definitely recommended!
Sam · 18 March 2023
★★★★★ 5/5
TrustpilotSlick Service
Very quick, efficient and friendly service. Would highly recommened Tony Degiorgio to deal with any move.
Dan · 4 August 2020
Agent replied · 11 June 2024
Hello, Thank you for taking the time to leave a review. Many thanks,Wards of Kent
★★★★★ 5/5
TrustpilotExcellent service and extremely…
Excellent service and extremely helpful, lovely staff and would definitely be using wards again
Chloe · 21 January 2021
Agent replied · 11 June 2024
Thank you for taking the time to leave a review. Best wishes,Wards of Kent
★★★★★ 1/5
TrustpilotWould not use to sell
Would not use to sell. Never even responded to my email enquiry as a buyer.
Anita · 9 October 2020
Agent replied · 11 June 2024
Dear AnitaThank you for leaving your review and for providing us with further details enabling us to identify the records that we have relating to you. We understand that you requested some information regarding the lease length of a property and we apologise that our response was slightly delayed. We have since provided you with further information regarding other properties that we are marketing and we would be pleased to continue assisting you with your property search. Please do not hesitate to contact the branch if you have any further enquiries in relation to the properties that we are marketing and if you would like to discuss your experience with Wards in more detail, you can contact our Customer Relations department on 01702 540802 or customer.relations@arunestates.co.uk.Kind regardsWards
★★★★★ 1/5
TrustpilotTerrible agents
Terrible agents, rude and useless. Informed that it would be easier to wait for my tenancy to end to investigate the mould in 4/5 of the rooms, despite my tenancy having another 5 months to run. Avoid at all costs.
Sam · 4 February 2022
★★★★★ 5/5
TrustpilotThank you Lily
Lily’s approach towards helping me with my application was 100% and she was very helpful in pointing me in the right direction and kept in touch throughout the whole process.
Toby · 20 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.