Anthony Martin Estate Agents Swanscombe reviews in Dartford

★★★★★ 5/5

Trustpilot

Go above and beyond

I sold through another agent (and really wish I hadn’t!) I purchased through Anthony Martin and my experience could not have been more different. Georgia was amazing. I can honestly say I don’t think the transaction would have gone through without her, she went above and beyond and could not have been anymore helpful. Tarkan was also great. When i called the office they always answered the phone and my questions. They were all friendly, professional and incredibly helpful.

Rebecca · 6 August 2025

★★★★★ 1/5

Trustpilot

Negligent Management, Intimidating Environment, and Extremely Unprofessional Staff

I would strongly advise people to think carefully before renting through Anthony Martins. In my experience, serious concerns raised by local residents about tenant behaviour were ignored or dismissed rather than properly addressed. The property has regularly been the source of extremely loud parties late into the night, with large groups gathering not only inside the house but also across neighbouring front gardens. Residents have felt intimidated by groups of men congregating outside, and the disruption has had a major impact on families living nearby. There have also been ongoing concerns raised by neighbours about suspected drug use at the property and the exposure of children to inappropriate and distressing behaviour. Despite repeated complaints, the response from staff was dismissive and unprofessional. On top of this, staff were rude, aggressive, and at times verbally abusive when concerns were raised. Instead of showing empathy or taking responsibility, they appeared unwilling to engage constructively with residents affected by the situation. Estate agents have a responsibility not only to landlords and tenants, but also to the wider community affected by the properties they manage. Unfortunately, that has not been my experience here.

Elizabeth · 26 May 2026

★★★★★ 1/5

Trustpilot

The worst letting agency

This is the worst letting agency I have ever dealt with, including student agencies during my time at university. I rented through this company for approximately five years. Throughout that time, they were consistently rude and uncooperative. They repeatedly refused to carry out necessary repairs, failed to change my rent payment date, and then accused me of paying late for years, despite the fact that I had already paid them hundreds of pounds to adjust the date. After completing the initial fixed-term contract, we moved onto a rolling contract. Despite this, they forced us into a new fixed-term agreement for no legitimate reason, seemingly to prevent us from leaving, and did so under the threat of eviction. When we informed them that we were in the final stages of purchasing a house and only required a few additional weeks without committing to another full year, they attempted to evict me and my pregnant wife. Their actions almost resulted in us losing the purchase of our property. They also gave us permission to paint the property and are now attempting to charge us for repainting. Finally, they are trying to withhold the maximum possible amount from our deposit after the tenancy ended, despite the property being in a comparable condition to when we initially moved in. These are not all of the issues we experienced, but they should be more than enough for anyone to make the right decision and choose literally any other company.

Jonathan · 17 December 2025

★★★★★ 5/5

Trustpilot

After much disappointment trying to…

After much disappointment trying to sell my house with other local agents .Tan and Lee demonstrated a real sense of professionalism and tenacity.I did my own viewings out of choice but they quickly them followed up and finally produced the right buyer in a very timely manner .Both chaps are incredibly easy to deal with and are real gents showing the rest how to do business!! Well done guys ! Thank you so much !!!

Maxine · 28 January 2025

★★★★★ 5/5

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Chloe has been our point person since we signed our tenancy and has been extremely helpful always responding to us promptly and keeping us updated on any issues or with information we have asked for. We had a leak in the bathroom which Chloe ensured was dealt with as quickly as possible, just a few days after we raised the issue. Since the beginning of the tenancy everything has gone smoothly and all interactions with Anthony Martin have been pleasant and efficient.

Talisa · 26 February 2018

★★★★★ 1/5

Trustpilot

Very Bad Experience

Anthony Martin managed my two properties in Dartford. They are awful. Very poor communication with me (landlord). Do not usually respond back emails. Unprofessional agents. Do not fulfil their promise what they initially said. Logged complaints with the local agent, manager. I wanted to take the case to the top management of the company, they never provided with the contact details of the top management. I then ended the contract with this company. Very bad experience.

BK · 24 September 2024

★★★★★ 5/5

Facebook

Fantastic experience of selling my home with the guys at Anthony Martin .. Swanscombe.. Tan and Lee are total gents and managed to do what other local agents couldn't !!they sold my house in less than 8 weeks in a very challenging market .. a breath of fresh air .. give them a go .. thank you ! Great job !!!!highly recommended!!!

Maxine · 28 January 2025

★★★★★ 4/5

Trustpilot

Selling Houses

In a very unsure time within the housing market in this last year Tarkan and Georgina took charge of selling my late mother’s bungalow and although it was in a chain went through relatively smoothly . As agents both these people were most professional and knowledgeable - also Abbie aswell was very helpful

Lynne · 10 March 2025

★★★★★ 1/5

Trustpilot

Liars

If you have a dream of buying your first house, never look for this agency, we wasted 4 months waiting for the process, which, by the way, was carried out by the solicitors they recommended, and in the end, the house was completely outside the standards to be sold. How does an agency accept an irregular property like this? We wasted our time, money and we had to re-mortgage with an even higher interest rate. I DON'T RECOMMEND IT AS I DON'T DESERVE WHAT WE HAVE BEEN THROUGH TO ANYONE.

Bruno · 21 November 2023

★★★★★ 1/5

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Anthony Martin is one of the worst agencies ever. They’ve treated a family member of mine with such disrespect. He had an issue with the flat he was renting..it’s been a year and the problem is still not fixed and Anthony Martin refuses to take responsibility or resolve the issue! A year......what kind of service is this that goes against every tenant right? Absolutely disgraceful!!

Sara · 18 November 2020

★★★★★ 1/5

Trustpilot

This estate agency are literally a…

This estate agency are literally a complete waste of time. Pushed from pillar to post and never returning any of my calls. They don't even bother to turn up to viewings when previously booked and I had to conduct them myself. Stay way clear of these cowboys. They just don't seem to know what they are doing

James · 14 November 2022

★★★★★ 1/5

Facebook

Last Saturday marked a year when I first got in touch with my lettings agency to complain about a ceiling leak. A full year has passed and the hole in the ceiling just got bigger ... I’ve rented in Portugal, Spain, Angola and Brazil and never in my life I’ve been treated like this. Thanks @anthonymartinestateagents A complete nightmare this agency! #anthonymartin #rent #lettings #propertymanagement #propertyportefolio

Roger · 5 November 2020

★★★★★ 1/5

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Called 4 times the branch, no answer. Left 2 voice messages, no call back. 1 week later I see the property I was interested in, sold. It seems absurd I have to chase you for something that should be in your interes

Virginia · 28 April 2021

★★★★★ 5/5

Trustpilot

Anthony Martin have gone above and…

Anthony Martin have gone above and beyond in helping my mum sell Her house, I can’t recommend them Highly enough. Very polite and professional. Thanks guys 🙏🏻🙏🏻🙏🏻

Billy · 16 December 2022

★★★★★ 5/5

Facebook

I want to thank all the team at Anthony Martin for helping me to sell my house in 3 weeks and for making the process so stress free!

Angelina · 19 November 2020

★★★★★ 5/5

Facebook

Great company to work with and very friendly and professional staff.

Becky · 14 December 2020

★★★★★ 5/5

Facebook

Excellent customer service

Mark · 29 October 2020