Every review we hold for the Darlington office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleHouse was absolutely filthy when we moved in, despite Landlords 2 saying it had been 'professionally cleaned'. Having complained about the dirty condition, Landlords 2 did not offer to do anything about it or refund and rent for the time we had to spend cleaning up. The garden was overgrown and the grass hadn't been cut in ages. Most of the lightbulbs were the old high energy filament type (very important at the moment) and quite a few were blown - the main bedroom light was a 25W bulb! We had to request control of the heating system which was app controlled - someone else could control the heating! There was a lot of undocumented damage. Not a good experience! We have many more pictures if anyone doubts this review.
Simon · 28 March 2023
Agent replied · 11 June 2024
Hi Simon, A one star review for any business is really disappoining when we strive so hard to get things right which is substantiated by the number of 5 star reviews we receive. The house was professionally cleaned prior to your check in but we have to agree it was not up to the required standard and as such we no longer employ the services of this cleaning company. We did offer to get the cleaner to attend and rectify the areas of concern which you declined to accept. I have checked and the grass was cut 2 weeks prior to you checking in. In respect of the central heating the Landlord had an app to control it which we werent aware of, as soon as we became aware it was transferred to you. No one would have anything to gain in controlling your central heating this was an oversight due to lack of communication between the Landlord and ourselves. Thank you for bringing these issues to our attention in order that we can learn from them.
★★★★★ 5/5
GoogleMy dealings with Landlords2 has been totally positive from the start. I inherited a cottage 100 miles from where I live and following much careful scrutiny of the available high street agents, co-opted their services. These services have been outstanding in terms of well informed advice, locality awareness, and property expertise. All staff I have had dealings with are enthusiastic and supportive and helped instil confidence. Much essential preparatory work was overseen by Landlords2 and I would highly recommend their tireless commitment in achieving customer satisfaction. Sincere thanks to Tim, Beverley, John and all Staff.
Ray Aungiers
John · 13 June 2018
Agent replied · 11 June 2024
Thank you Ray
It has been a pleasure
★★★★★ 5/5
GoogleWe recently found ourselves in a situation where our long-term tenant gave us notice to move out. Unsure what to do next we contacted Tim from Landlords 2 because not only had we heard fantastic things about them, but we had also been told first hand from friends and colleagues what great job they had done finding a tenant and managing their properties.
And we weren’t disappointed…
From the outset Tim was fantastic with a nothing is too much trouble
attitude. His customer service is second to none and we were so impressed with his enthusiasm and a gusto to do the job right.
Tim very clearly cares and very much puts his clients first, not only that but he knows his stuff along with all the baffling legal requirements that we know nothing about.
He took some fantastic photographs the day we dropped the keys off and by the next day it was well advertised across all the big name sites such as Rightmove, Zoopla and Prime Location as well as his own website and social media.
Needless to say in a very short time Tim has found us a perfect tenant.
Thank you Tim for providing a fantastic service, I can wholeheartedly say I would not hesitate to recommend Tim from Landlords 2 to friends, family, colleagues, neighbours and anyone else who may be looking for a fabulous letting agent to look after their property portfolio.
Sarah · 13 June 2018
Agent replied · 11 June 2024
Thank you for your in-depth review. All the staff at Landlords 2 pride themselves on doing a good job, and such kind words make it all worthwhile.
Regards
Tim
★★★★★ 5/5
FacebookLandlord2 are an excellent letting agency. If I have any concerns there is always someone at the end of the phone to talk to and nothing is too much trouble for them. They are very efficient so I do tend to email them as they are so prompt at getting back to me.
Before choosing Landlords 2 I looked at the reviews and I thought they were too good to be true and they must be fake reviews but I can asure you they are not.
Clare · 11 July 2020
Agent replied · 27 November 2025
Thank you Clare for your positive review. We know how important reviews are when instructing a Letting Agent to manage your property and are equally as important when tenants choose a property to rent.
★★★★★ 5/5
GoogleDear TIM & BEV
It is with great pleasure I am writing you this testimonial.
I recently had a vacant to let properties in Stockton, I thought it may be a little out of Tims catchment area but in the true nature of “givers gain” asked Tim if he would be interested in advertising the property for me to which he replied no problems at all.
No time was wasted, details where taken about the property and more importantly what sort of tenant I was after.
In no time at all they located me the perfect tenants taking car of all the nigly stuff. I cant comment enough how thorough their inventory is, this is very comforting knowing you have a comprehensive record should a tenant go rogue.
Remember there are plenty of estate agents and whether they are in lands end or john o groats it doesn’t matter now days as nearly 100% of people now just log onto right move to search for there property needs. What sets Landlords 2 apart is they have Tim and Bev at the helm who really care. Your not just another number target to be met, you are their client and they will do their best to deliver above and beyond
So its with this in mind I can highly recommend Landlords 2, for your property and rental needs no matter where you are, as they are landlords 2.
Harvey Electrical Services
Karl · 13 June 2018
Agent replied · 11 June 2024
Thank you Karl Harvey your kind words are appreciated
★★★★★ 5/5
GoogleI decided to use Landlords 2 after looking at many others but their rates for both Landlord & tenant were very reasonable and the reviews outstanding ….
Tim, Shelly Bev & Beth all helped me by guiding me though my first property to let making it very easy and painless on almost a daily basis.
They have very quickly found two excellent tenants for two very different properties at the rental estimation they originally gave me. (no rental price drop) proving to me that they know what they are talking about.
One thing I liked was their very friendly manor and the patience they had when I didn't quite understand certain terms.
I found the experience first class and would recommend Landlords2 to anyone thinking about renting out a property or a tenant looking to rent.
Angy · 13 June 2018
Agent replied · 11 June 2024
Thank you for your kind words Angy they are very much appreciated.
★★★★★ 5/5
GoogleI have been dealing with Landlords2 for over a year now. I am a certified property manager myself and understand how demanding the job can be. Landlords2 are hard working, honest, up to date, dedicated family business. They are also certified which means they do things properly. I highly recommend their service!!!
Natasha · 28 March 2023
Agent replied · 11 June 2024
Thank you for your positive review Natasha
★★★★★ 5/5
GoogleLandlords2 team were very helpful and professional from begining throughout the tenancy. They were extremely good at communicating and keeping me informed and respecting my wishes. All my requests were handled in a timely manner. Renting with Landlords2 was a pleasant experience overall.
Dovid · 28 March 2023
Agent replied · 11 June 2024
Hi Dovid, THank you for your 5 star review. We know how important it is to ensure your receive a timely response to your queries.
★★★★★ 5/5
GoogleLandlords2 are reliable and professional in all aspects of management Services. Rent is always paid on time and never had any unexpected costs taken from rent. Highly recommended for anyone looking for stress free management for their property.PositiveProfessionalism
MTA · 12 June 2021
★★★★★ 5/5
FacebookI bought a house that I will eventually move to. It's about 100 miles away from my current home. I talked to a few agents before selecting Landlords2. Landlords2 stood head and shoulders above the other agents I spoke to, showing their knowledge of the local area and rental market. Their advise has always been spot on.
Brian · 7 March 2020
Agent replied · 27 November 2025
Thank you for your review Brian. We know how important it is to ensure your property is in safe hands when you are so far away.
★★★★★ 5/5
FacebookOver the years I have been with several letting agents in this area and have no hesitation in saying Landlord 2 are definitely the best . They are honest, professional and efficient. I really trust them and they have been also very kind and helpful. Thankyou Angela Reid
Angela · 22 December 2021
Agent replied · 27 November 2025
Thank you for your positive comments. Merry Christmas to you and your boys.
★★★★★ 5/5
FacebookWhen my husband and I had problems with a tenant who would not pay we found the Landlords 2 staff amazing. They always acted professionally and informed us of the steps they advised we should take in a clear and understandable language. As our advisers we felt they were exceptional. We strongly recommend them.
Ally · 20 July 2020
Agent replied · 27 November 2025
Thank you for your positive review Alison.
★★★★★ 5/5
GoogleMy first venture into being a landlord and it didn't start vert well with my first tenant managing to break things on a regular basis. Thankfully Landlords2 sorted everything out for me.
Very impressive service.
Nick · 28 March 2023
Agent replied · 11 June 2024
Hi Nick, Thank you for your 5 star review. Im glad we could get everything sorted for you. From all the staff at Landlords 2
★★★★★ 5/5
GoogleTim was punctual, professional and helpful. Repairs needed were completed promptly and to a good standard. All in all not much more to say. Was exactly how you would hope your letting agent would operate.
Thanks.
Jeff · 12 June 2020
★★★★★ 5/5
GoogleWe had four properties to let, and Landlords2 were appointed as joint agents with one other firm on "first past the post" basis. Landlodes2 let the four properties in a very short space of time ahead of the other firm., All four tenants are excellent quality, and two agreed to pay the first six months in advance. Landlords2 now manage these properties after the successful tenant find. We will not hesitate to use them in the future, and recommend them with confidence to other landlord connectionsPositiveResponsiveness, Quality, Professionalism, Value
David · 20 May 2021
★★★★★ 5/5
GoogleI have had an excellent experience with Landlords2. From the point of first contact with them, I have found their work to be of a high standard.
I cannot fault them in any way whatsoever, and I would say that they are outstanding in every aspect of their service.
They are friendly and kind which goes a long way when building a trusting relationship with anyone that you do business with.
I’m really so glad to have found them.PositiveResponsiveness, Quality, Professionalism, Value
Sharon · 20 May 2021
★★★★★ 5/5
FacebookAfter dealing with many useless agents I finally had the pleasure as a tenant of using Landlords2. They are very professional and courtious and I wouldnt hesitate to recommend. Even when it came to moving out of the property that they managed they made the whole process simple and were very helpful.
Holly · 4 March 2020
Agent replied · 27 November 2025
Thank you Holly for your review; we hope you are settling in to your new home.
★★★★★ 5/5
GoogleThe staff at landlords 2 were friendly and helpful and quick to reply through the application process. Their process was very thorough with background checks from Rightmove on us and our guarantor.
Jade · 28 March 2023
Agent replied · 11 June 2024
Hi Jade, Thank you for your 5 star review. We greatly appreciate this. From all the staff at Landlords 2
★★★★★ 5/5
GoogleBeen with Landlords2 for the past 4 years, never had any issues. Really nice genuine people who are there to help and efficient when repairs are needed. Highly recommend.
Me · 12 June 2023
Agent replied · 11 June 2024
Hi Gail,
Thank you for the kind words and the 5 star review. I am so glad that after 4 years with us you are having no issues. And so happy to see you would highly recommend us to other. From all the staff at Landlords 2
★★★★★ 5/5
FacebookI have had an excellent experience with Landlords2. From the point of first contact with them, I have found their work to be of a high standard.
I cannot fault them in any way whatsoever, and I would say that they are outstanding in every aspect of their service.
They are friendly and kind which goes a long way when building a trusting relationship with anyone that you do business with.
I’m really so glad to have found them.
Sharon · 7 November 2020
★★★★★ 5/5
GoogleI have no hesitation in recommending Landlords 2. Very Very Happy
with everything they do for me.
Great Landlords.
Thanks for everything Tim , Beverley and all the staff...
Tim.......
Timothy · 28 March 2023
Agent replied · 11 June 2024
Hi Timothy,
Thank you for your great 5 star review. I am so happy to read that you would recommend us and are very very happy with all that we can do for you. From all the staff at Landlords 2
★★★★★ 5/5
GoogleBeen with Landlords2 for the past 4 years, never had any issues. Really nice genuine people who are there to help and efficient when repairs are needed. Highly recommend.
GailyD · 16 April 2023
Agent replied · 26 August 2024
Hi Gail,
Thank you for the kind words and the 5 star review. I am so glad that after 4 years with us you are having no issues. And so happy to see you would highly recommend us to other. From all the staff at Landlords 2
★★★★★ 5/5
GoogleWe have been working with Landlords 2 for 12 months now, and they have found us 3 sets of tenants. We will continue to work with them in the future.
They have a great technology database, and they are very proactive in every task from taking photographs, to finding suitable tenants. They have turned down tenants on our behalf, they do not just take your money.
Highly recommended. Thank you for your hard work. We really appreciated it.
Anthony · 20 May 2020
★★★★★ 5/5
GoogleAfter going through a number of different agents my landlord finally settled on Landlords2 and I must say that they are the best agents/landlords I have dealt with in the 8 years that I have been a tenant. Very knowledgeable because they are landlords themselves and nothing was too much trouble. Communication was great and if they booked an appointment to come and do an inspection they would be there on time. I always recommend Landlords2. Thanks again
Holly · 20 May 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.