Trusted Agent profile · Dacorum

Knight Frank Berkhamsted Sales reviews in Dacorum

4.9

★★★★★ Excellent

1,406 reviews across 2 platforms

Berkhamsted House, 121 High Street, Berkhamsted, HP4 2DJ, Dacorum, HP4 2DJ

Knight Frank's office in Dacorum, at Berkhamsted House, is rated 4.9 out of 5 across 1,406 reviews on two platforms, including 33 Google reviews rated 4.6.

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4.6 / 5

33

Reviews on Google

This office

Trustpilot logo

1,373

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Dacorum office, from every platform, shown as written. First names only.

5/5

Trustpilot

Excellent Service…

I reached out to Knight Frank by email to help with information on a family home in Bath and Charlie Taylor went to a lot of trouble to assist with my enquiries. Really impressed with his kindness and the service. I do know my English family have used the company in the past and whilst we live ‘down under’ I would still be happy to recommend Charlie and his team!

Juliette · 7 May 2024

Agent replied · 31 October 2024

Dear JulietteThank you for your kind review, I was so pleased we were able to help out. Best wishesCharlie

5/5

Trustpilot

Property manager Yenssi Mckenzie Graham…

Property manager Yenssi Mckenzie Graham is really good at her job, no matter what problem I had, it was all solved immediately thanks to her. I was completely impressed with her professionalism. Always very caring, kind and helpful. I always felt safer being able to communicate with someone like her. I had an amazing experience with this company because of her. I wish her all the best.🙏🏼

Elif · 28 June 2024

Agent replied · 31 October 2024

Hi Elif,Thank-you so much for your kind words, it has been a pleasure being your property manager throughout your tenancy!I wish you and your family all the best with your new property however if you ever need any advice, please do not hesitate to reach out to me. Kindest Regards,Yenssi McKenzie-Graham

5/5

Trustpilot

Truly Professional

My house sale was challenging but Clive Moon and Clare Griffiths worked very hard to ensure everything was resolved. Sales Progressor - Clare Griffiths is a very nice lady. She was also professional and always super efficient. Clare kept a tenacious grip of the whole process from start to finish. Clare thank you so much, you are a credit to your organisation.

Annie · 16 September 2024

Agent replied · 31 October 2024

Thank you so much for your kind words and it was our absolute pleasure, you were a joy to deal with. We were all delighted we got there in the end and thank you for your patience and constant help throughout the process. All the best for the future.

4/5

Trustpilot

Long term Knight Frank experience

I've engaged Knight Frank for a long time to rent out my flat. Mostly positive experiences, they are good at finding paying tenants. KF contractors are a little pricey but it's the same across many agencies. Latterly, Ewelina Calka in Baker Street office in Marylebone has been very good to work with, and patient in handling various tenants and repairs.

Sandra · 17 October 2024

Agent replied · 31 October 2024

Hi Sandra,Thank you so much for your lovely feedback. I am glad you enjoyed working with me and it was a pleasure to have you as a client. Ewelina

5/5

Trustpilot

I would like to thank Aisha Ahmed the…

I would like to thank Aisha Ahmed the Knight Frank property Manager for her kindness, politeness and her professional handling to matters and efficient solving to problems and excellent communication with me. It was a pleasure to have her as a property manager for the apartment i was a tenant in. And I wish her luck in her career.

Abeer · 30 October 2024

Agent replied · 25 December 2024

Dear AbeerThank you so much for your kind words. I’m truly touched by your thoughtful review, and it was a pleasure working with you. I’m so glad I could help make your time at the apartment a positive experience.Wishing you all the very best, and please feel free to reach out anytime and I’m here if you ever need anything.Best wishesAisha

4/5

Trustpilot

Emily Hooper is an asset

Emily Hooper is beyond professional and went above and beyond as we had a little difficulty with the verification platform required to use. She gets the job done and is a value to the team. I am not rating a 5/5 as Emmanuel in management is not timely with addressing concerns: example reported no hot water Saturday and we didn’t hear back until Thursday. This is less than acceptable.

Alexandra · 14 May 2024

Agent replied · 31 October 2024

Thank you, Alexandra, for your kind words. It's been a pleasure assisting you. Emily

5/5

Trustpilot

I can not recommend Beth enough as she…

I can not recommend Beth enough as she has been a star in our rental property search, always very responsive to our messages and emails, always up to date with new properties in the market.. quick and she was really efficient.. we would have closed a deal in no time if we hadn’t decided to buy a property instead.

Yelda · 21 October 2024

Agent replied · 31 October 2024

Thank you for your kind review Yelda. It was a pleasure working with you, and best of luck with your ongoing search, you are in good hands with our sales team! Best, Beth

5/5

Trustpilot

First rate experience letting my Wapping flat through Knight Frank

My experience dealing with Marie, head of Wapping lettings at Knight Frank, has been first rate. From the first meeting - where she provided helpful insights on the rental market - through to securing quality tenants at a good price point, I have been very happy with the levels of speed, efficiency and professionalism from Marie and her team. Thank you.

Anna · 12 September 2024

Agent replied · 31 October 2024

Dear AnnaIt was my absolute pleasure dealing with you and thank you so much for the lovely feedback. I do hope we get to work together in the future and all the best.Marie

5/5

Trustpilot

Knight Frank and Katie Shaw in…

Knight Frank and Katie Shaw in particular have been excellent to work with. Katie has done an excellent job and has made the whole process super easy for me letting out my house - I would highly recommend using Knight Frank. The introduction was excellent and thorough and the work since has been seamles and excellent - thank you Katie.

Benji · 26 September 2024

Agent replied · 31 October 2024

Dear Benji,Thank you so much for your lovely feedback! I am so pleased that I was able to help you in finding a tenant for your property, it has been such a pleasure working with you!All the best,Katie

5/5

Trustpilot

Michelle Henry of KF Lettings Baker…

Michelle Henry of KF Lettings Baker Street has been a joy to work with in the management of our property which has been with KF since 1998. As I live in Hong Kong i contact her through either email or phone. No matter the issue/event Michelle handles it in a prompt and business like manner. I have never had to question any of her costings. She is a credit to her company in every way.

GC · 12 December 2023

Agent replied · 31 October 2024

Dear Mr Dobby, thank you so much for the kind words, it has been a pleasure getting to know you over the course of this past year. I am pleased to have been of assistance to you and I look forward to continuing to work with you on the management of your property. Best regards Michelle

1/5

Trustpilot

Agent who dealt with us was very…

Agent who dealt with us was very unhelpful on our side - was more concerned to get money than to help us as customer's. Property was handed to us dirty and dusty and full of previous tenants items which agents didn’t even check or care to ask. Strongly recommend not to use this agency , not professional and useless

KMW · 7 October 2024

Agent replied · 31 October 2024

We are really sorry to hear about your experience. A member of the team will be reaching out to you shortly to discuss this further. Please accept our apologies again. Knight Frank

5/5

Trustpilot

Michal Houlden - top notch

Michal Houlden at Knight Frank (Cambridge) was excellent from start to finish. He found us a buyer and got the sale over the line in a challenging market. He was helpful, hard-working and courteous throughout. He had genuine local knowledge. We have had a great deal of experience of other estate agents recently, most of it negative, so Michael was a breath of fresh air - a cut above the rest.

Chris · 5 March 2024

Agent replied · 31 October 2024

Dear Chris, Thank you for your five-star review and kind words - we really appreciate it and hope we can work with you again in the future. All the best, Michael & the Knight Frank Cambridge team

5/5

Trustpilot

An outstanding service from the Knight Frank Team at their Basingstoke office.

An outstanding service from the Basingstoke office team of Knight Frank lead by Hugo Wilson.Hugo has been fantastic throughout the process - keeping us regularly informed of all key stages and progress being made throughout both the marketing process and then the process from 'accepted offer' through to 'completion'. Thank you so much.

Mr · 19 December 2024

Agent replied · 25 December 2024

It was an absolute pleasure selling on your and your family's behalf, and if there is anything we can ever do, please do not hesitate to call. Best wishes, Hugo.

5/5

Trustpilot

Superb Property Manager, Michelle Henry @ Knight Frank.

Having a rental property it is very important that we have a trustworthy and experienced Property Manager. Over the past year this has been Michelle Henry @ Knight Frank. Michelle is responsive and proactive making our lives much easier. Michelle always seems to be one step ahead dealing with any issues from tenant or landlord. Highly recommend Michelle Henry @ Knight Frank.

Renee · 1 August 2024

Agent replied · 31 October 2024

Dear Renee, Thank you for your kind words. It has been a pleasure working with you, thank you for intrusting me to look after your beautiful property. Please feel free to get in touch should you wish to use our Property Management services again in the future.Best wishes, Michelle

5/5

Trustpilot

As Executors we appointed the Esher…

As Executors we appointed the Esher office of KF to market our parents house. This was following what we viewed as knowledgable, clear advice from Adam Burlison and his team, which included how best to ‘present’ the property internally and externally. A good number of always accompanied viewings took place and we were always kept appraised of progress. All in all, a very good service.

Simon · 5 June 2024

Agent replied · 31 October 2024

Thank you for trusting us with the sale of the family home, the team enjoyed looking after you and I’m delighted the service we offered was appreciated.

1/5

Trustpilot

Tax return annual statements for properties service

I asked annual statements for tax return for 2 properties on 03 th of May Received 2 statements on 17 th of May : both with math mistakes, asked to check and send me back statements without mistakes, received on 30 th of May statements with math mistakes again . ( different )Again asked to check and send me statements again, still waiting. Sent a lot of emails, asked statements during telephone calls with property manager. Today is 03 th of July - 2 mounts later from first request and I still have not received correct annual statements.

Sergey · 3 July 2023

Agent replied · 31 October 2024

Dear Sergey, We are really sorry to hear about your experience. We are looking into this issue now and a member of the team will be in touch soon. Knight Frank

5/5

Trustpilot

We had a wonderful experience dealing…

We had a wonderful experience dealing with Knight Frank, in particular Patricia who was professional, prompt with her communication and very available to help with advice during our process of letting a flat.The rest of the team at Knight Frank were also incredibly professional and made the rental process less stressful! A massive thanks to the team and I wouldn’t hesitate to recommend!

Reshma · 6 July 2024

Agent replied · 31 October 2024

Hi Reshma, Than you for your kind words, it was a pleasure helping you with the process. Do let us know if we can help with anything else during your tenancy.

5/5

Trustpilot

Working with Beth Tighe at Knight Frank

Working with Beth at Knight Frank was a very positive experience. She is pleasant, responsive and effective and gets the job done. She knows when/how to take support from the wider office.

Altaf · 16 September 2026

Agent replied · 23 September 2026

Dear Altaf, Thank you for your review. So pleased we were able to help you find your ideal tenancy, we look forward to continue working with you on the sale! Best, Beth

5/5

Trustpilot

My partner and I had a great experience…

My partner and I had a great experience with Knight Frank. Summer White was our agent, and she was amazing. She took the time to understand our specific needs and suggested properties accordingly. Summer was also very responsive and always kept us in the loop, making the whole process smooth and stress-free. Thank you Summer for helping us find our new home!

Mark · 15 July 2024

Agent replied · 31 October 2024

Dear Mark,Thank you so much for your kind words and for taking the time to share your experience with Knight Frank. I am thrilled to hear that you and your partner had a positive experience working with me.It was a pleasure assisting you both in finding your new home, and I am glad I could help make the process smooth and stress-free.Wishing you all the best in your new home! If you ever need any further assistance in the future, please don't hesitate to reach out.Warm regards,Summer

5/5

Trustpilot

Knight Frank,Richmond

Liam and Charlie at Knight Frank, Richmond were both incredibly helpful throughout our house selling process. Our house sold within a few days and the whole experience to completion was exceptionally smooth. Charlie was always available to talk to and kept in contact with all parties to facilitate the move. Would definitely recommend.

Lorna · 4 December 2024

Agent replied · 25 December 2024

Dear Lorna,Thank you for your lovely review, it was a pleasure working with you. If you need anything in the future, please don’t hesitate to ask!Kind regards,Charlie & the Knight Frank Richmond team

5/5

Trustpilot

I don’t rate Knight Frank 5stars as…

I don’t rate Knight Frank 5stars as estate agents, especially KF Ascot. They definitely don’t work in favour of tenants. Especially those that give so much loyalty. This review of 5 stars is deserving as recently in the past few months, I finally have a Property Manager (3rd in under 4years), who actually listens and gets things done.Thank you Allan McSweenGreatly appreciate it

Rajni · 19 June 2024

Agent replied · 31 October 2024

Thank you for your review. We are sorry to hear about your experience with the Ascot office but we are pleased to hear that Allan has helped to make your experience a much better one and we hope this continues for years to come. Thank you again.Knight Frank

5/5

Trustpilot

Fast service and thoughtful resolution

We’ve recently moved to the Wimbledon area from outside the UK. The property we are renting is fantastic, but a few items needed updating and fixing. Daniel Lloyd from Knight Frank has been assisting us with speedy turnaround and organizing repair technicians for a variety of issues. Although we’re early on in our time here, our experience with Daniel has been top notch so far!

Kirk · 8 May 2024

Agent replied · 31 October 2024

Thank you for your very kind words, Kirk. It's been a pleasure working with you since you moved into the property. Please let me know whenever you require further support or assistance.Kind regards,Daniel

5/5

Trustpilot

HIghly Recommended

The selling whole experience with KF has been positive throughout beginning with the marketing plan, through viewings, and ultimately a successful sale. Helen was professional, proactive, and diligent and has provided timely and helpful advice and guidance. We would recommend the KF team in Stow-on-the Wold strongly to anybody considering selling their property.

Richard · 21 November 2024

Agent replied · 25 December 2024

Thank you Richard for your kind review. It has been a pleasure to work with you on the sale and although it took rather longer than planned, working with a long chain, I am very happy we got there in the end. Let me know if I can ever be of assistance again. Best wishes, Helen

5/5

Trustpilot

By far the best agency we’ve had as a…

By far the best agency we’ve had as a tenant. Clear and consistent communication from the moment we started interacting at viewing and right through our tenancy (been 2 years now)

Ian · 9 September 2026

Agent replied · 23 September 2026

Hi Ian Many thanks for your review and for the kind words. Delighted to hear that your tenancy is going smoothly. If you ever need any assistance or have any questions, please don't hesitate to get in touch. Many thanks Jason and the Knight Frank Canary Wharf Lettings team

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