Trusted Agent profile
★★★★★
57 reviews across 3 platforms
35 Marine Street, Cwm NP23 7SS
Victoria Homes's Cwm office at 35 Marine Street is rated 4.8 out of 5 across 57 reviews on three platforms, including 46 Google reviews rated 4.8. The 1 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Cwm office, from every platform, shown as written. First names only.
5/5
GoogleExcellent service from start to finish from the team at Victoria homes, Jess was our main contact and she was friendly, professional, extremely helpful and just made everything run as smoothly and as hassle free as possible - you’ve got a diamond there guys but a big thank you to the whole team, you were fantastic to deal with and made us feel comfortable and at ease throughout the entire process. Thoroughly recommended 👍
5/5
GoogleMatt and Jess from Victoria Homes have been extremely helpful during the sale of our property. We were kept up to date throughout the process and Matt went above and beyond when we found a fault with the property for completion. We highly recommend using this company.
5/5
GoogleFrom the moment I set foot on the property until the completion day, the owner and staff at Victoria Homes have been unwavering in their support. They guided me through every step of the process, from initial inquiries to sorting out essential services for completion day. Their dedication to addressing all my queries and concerns along the way has made such a difference. I could not be happier with the level of assistance and professionalism they provided. I just want to add that Matt managed to fit the viewing in last minute, and we were so late (traffic), yet he took the time to show us around, not just the house, but the surrounding area also. Jessica has been so incredibly helpful too, responding so quickly and being just so friendly and understanding whatever the question. Thank you!
5/5
GoogleThank you to the team at Victoria Homes for getting our house sold! We used a different agent initially and it was a waste of our time and money. The moment we contacted Matt and the team everything changed, we had great advice, support and from the initial meeting to the sale completing the communication was impeccable, making an already stressful experience as smooth as it could possibly be. I would recommend them to anyone!
5/5
GoogleIf I could give 10 stars I would, Being a first time buyer they couldn’t have made things more easier for me, I literally did nothing, they did it all, after having an offer excepted on the first house but then pulling out because I found another that I liked “ I felt terrible “ they reassured me it’s my choice and to do what I feel is best for me!, and then the house I wanted was mine 😁, first time buyer and a single dad of 2, Matthew and the team made it seem so simple, Il be forever grateful for they’re help, and il be back when my fixed rate is up so Matthew can get me better one 🤣 🙌
5/5
GoogleWe bought a house off Victoria homes and there were some issues in relation to the management company tied into the house The whole team at Victoria Homes went over and above the duties of their role. They communicated every day and kept us up to date every step of the way They liaised with solicitors on our behalf and explained everything to us in layman’s terms. Each and every member of the team are friendly as well as being extremely professional. Nothing is too much trouble for them and I only wish we had sold our house with them as well as purchasing a house off them I would highly recommend then as they do an amazing job and they offer support at every stage of the process making what can be a stressful process seamless and stress free Thanks so much Matthew, Jess and all the team at Victoria Homes
5/5
Facebooka small family run business with big hearts. From start to finish they have been amazing. They are prompt, helpful and efficient in all responses, nothing too much trouble. I was overwhelmed by my valuation and sold my house reasonably quick, photographs amazing. If I were to buy again, Victoria Homes would be my first and only choice 👌 I would particularly like to thank Saskia for all she has done, but thanks to all. you're the best!! Forget the big firms, go to VH....you won't be disappointed 🌟🌟🥰
5/5
FacebookI don’t know how to begin to describe the outstanding service we have received from Victoria Homes. From the minute our house was valued, to the sale and onward purchase, we have had amazing support, guidance and overall impeccable service. Matt and the team have bent over backwards for us and been by our side throughout the rollercoaster of a journey that it’s been for us so far. This company will go above and beyond and treat you like you are the only customer. So accommodating, professional and efficient. You would never ever get this service with another agent! Selling your home and buying another is a stressful process but Victoria Homes takes the weight and pressure off so so much! If you’re thinking of selling, I urge you to look no further. You won’t regret it. Thanks so so much for everything you have done to help us. We will be forever grateful and I will never stop recommending you to others. Plus the fee is a fraction of the price of other agents in the area. Keep doing what you’re doing guys 👍 Jade and Ethan 😊
5/5
GoogleWhat an excellent service this estate agent is there is nothing too much trouble for them to sort out and anything you want them to do they will be very helpful in trying to help you . There is one person I have to mention and gose up and …
5/5
GoogleCommunication was excellent from start to finish! Jess Dance was super easy to get hold of and no query was too much trouble. Also accommodated a second viewing after 5pm for us which was super helpful (Thanks Matt!): highly recommend Victoria Homes!
5/5
GoogleFantastic service! Matt was extremely helpful and reassuring throughout the buying process. I would highly recommend Victoria Homes and the outstanding service they offer.
5/5
FacebookExcellent service from Matt and his team with the sale of my house Very professional and knowledgeable will keep you updated throughout the process which is invaluable when going through the selling process Sold within 3 days of valuation Other estate agent used prior to Victoria homes were totally useless I cannot recommend him enough and if you're thinking about selling a house then FORGET THE REST AND USE THE BEST
5/5
GoogleWe bought our first home through Victoria Homes. They took away all the stress from us and responded to all queries in a timely manner. Their communication with us was phenomenal and made the stresses with our solicitors so much more bareable. Any communication we needed with the sellers was promptly recorded. We are so happy in our home and when the time comes, without a doubt we will sell through Victoria homes too. 😊
Hi Amy! Thank you so much for your review!! We hope you have settled in your lovely new home :)
5/5
GoogleI had an amazing experience working with Victoria Homes Estate Agent. From start to finish, they exceeded all my expectations and truly went above and beyond to ensure the process of selling my house was smooth and successful. The team at Victoria Homes was professional, knowledgeable, and highly dedicated. They understood my needs and preferences and worked tirelessly to find the right buyers for my property. Their expertise and experience in the real estate market were evident throughout the entire process. What impressed me the most was their attention to detail and proactive approach. They provided valuable advice on preparing my house for sale, staging it beautifully, and marketing it effectively to attract potential buyers. They were always just a phone call away, promptly addressing any concerns or queries I had. Furthermore, Victoria Homes Estate Agent demonstrated exceptional negotiation skills. They worked tirelessly to secure the best possible deal for me, ensuring I received a fair price for my property. I was pleasantly surprised by their dedication and commitment throughout the negotiation process. I cannot recommend Victoria Homes Estate Agent highly enough. If you're looking for a reliable, professional, and proactive agent to sell your property, look no further. They will go the extra mile to make sure you achieve your goals. Working with them was an absolute pleasure, and I am grateful for their outstanding service. Thank you, Victoria Homes Estate Agent, for your exceptional care and for surpassing all my expectations!
5/5
GoogleMy house sold with victoria homes after 1 week. It was put on the market with various agents, at extortionate costs with not so much as an offer. Victoria homes were absolutely fabulous, keeping me informed every step of the way.. i would highly recommend, especially as the fees were super low. Well done to all the staff.. keep up the good work..
Hi Sam!! Thank you so much for taking the time to leave us a review, and trusting us to sell your home :)
5/5
GoogleI would highly recommend this company to anyone.always very helpful and efficient.i especially like to thank Jessica for your help and patience if I could give more than 5 stairs I would.would definitely use Victoria Homes in the future.
1/5
GoogleEmailed to view a property that had come into the market recently no reply. Over pricing houses also I feel after door knocking because you did not get back to me
Hi Sar N, We have searched our inbox and we have no record of you having made an enquiry, unless you have used another name. We would be very grateful if you could … More
5/5
FacebookIwould like to thankyou so much for your professionalism and patience, in dealing with my constant messaging and phone calls! You were all fantastic, i cant thankyou enough for making it all possible! You are amazing!!and will truly recommend you Thankyou!! ❤️
5/5
FacebookThank you Matt and the team at Victoria homes for making our dreams come true! I thought it wouldn't happen at one point but the team surely went above and beyond! here's to many new memories in our forever home 🏡🥂
5/5
FacebookBought my 1st home with Victoria homes and cannot thank you all enough for your hard work. The professional advice, customer care , constant communication throughout the whole process. The ladies went above & beyond to make the purchase quick & stress free. I would highly recommend Victoria-homes ⭐️⭐️⭐️⭐️⭐️
What about the men 👀 😆 Thank you for your review Sarah, you were a pleasure to deal with 😊
5/5
GoogleVictoria Homes massively helped me out with finding my home. They were with me over about 8-9 viewings around the Cwm area. And after chatting about one house in particular that was taken off the market the day i viewed it. They contacted me 2-3 months later to tell me that the buyers dropped out, and that they remembered i wanted that house. And offered to keep it off the market for me for that day so i could see it again and make an offer! This was amazing for any estate agents to do. You wouldnt get that from peter allen!. I have just spent my 1 year anniversary at the house!
5/5
GoogleWe found our forever home via Victoria Homes and within a few days of having our offer accepted Victoria Homes promptly put our house in the market which led to it selling within a few days. Throughout the whole process all of the staff at Victoria have been so helpful, friendly and welcoming to any queries or questions we’ve had. We would 110% recommend Victoria Homes to anyone look to sell or buy a property.
5/5
GoogleVery very helpful team.They were amazing..our solicitors were rubbish and without victoria homes i dont think we would have ever got to the end of our sale..Highly recommend this company. Really nice helpful people.
Hi Wendy!! Thank you for taking the time to write a review. We hope you're enjoying your lovely new home! So happy that we could help :)
5/5
FacebookMatt and the girls have been brilliant. It’s been a long old journey since April being first time buyers, but we finally got there this week and are currently sat in our new home. Thank you so much for all of your help, support and advice. I wouldn’t hesitate to recommend Victoria Homes and Victoria Financial Solutions to anyone buying or selling their home! 🏠💓
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Victoria Homes's Cwm office has 57 reviews across three platforms: 46 on Google, 10 on Facebook, 1 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Victoria Homes Cwm is rated 4.8 out of 5 across all 57 reviews, and 4.8 out of 5 on Google from 46 reviews, checked 9 October 2026.
Victoria Homes Cwm, 35 Marine Street, Cwm NP23 7SS.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
