KeyCentral Property Management Ltd reviews

★★★★★ 5/5

Google

Angela has been excellent with regards to letting one of my commercial properties . A pleasure to deal with.

Billy · 16 March 2026

★★★★★ 5/5

Google

Amazing experience with Angela. From the moment we met we just new she was the person who was going to lead us to our new home. She made us feel so comfortable and guided us. Angela was such a pleasure to work with. She helped my husband and I look at places around the area. She was clear on all each home had to offer. She is knowledgeable, prompt, and thorough. She truly treated us really well. She has been such a great help to my family. We can’t recommend her enough!!

Nathalye · 16 April 2022

★★★★★ 5/5

Google

A friendly, professional and attentive agency that have been helpful through the process from viewings through to client tenancy. We would recommend this agency for a number of reasons namely as we have found them to be very genuine which is rather a unique trait to hold (in our experience of letting agents). Specifically our letting agent Angela has exceptional knowledge of properties in the area, and has a very professional and caring approach, she is a breath of fresh air in contrast to other agents we have used previously. Thank you to Angela and her team for your excellent service. We look forward to continuing to work with you.

NRental · 29 December 2020

★★★★★ 1/5

Google

I note the majority if not all the reviews here are by apparent 'landlords' which is interesting. As a tenant, I have given one star as it is mandatory to select one for a review, however the agency isn't deserving of this. On moving in to a flat, neither the gas or electricity were working and it was January. I spent the entire afternoon trying to sort out key metres and ended up going to 5 places because there was a debt on the keyfob etc. The boiler didn't work for 24hrs and when the boilerman came out Saturday and got it working, it then stopped in the evening so we had to wait in again for him to return Monday as the agency didn''t have a contract for the weekend! All of this was in January with freezing temperatures. He got it working but then it stopped again following Saturday evening and the agents/Angela was contacted immediately but didn't respond so she was chased Sunday morning and she responded saying she had sent texts to me which she clearly hadn't. She hadn't checked out the previous tenant correctly as after 3 months his gear was still in the storage cupboard which he damaged the lock and handle to remove his gear and she just slapped a new padlock on it arguing it was safe to use even though the handle was hanging off. There was NO mandatory gas certificate on entry to the property and the inventory was sent 4 days later with old photos without dates so I took numerous photos evidencing correct state of the flat. The landlord had also let the his registration lapse so the property should not have even been tenanted. The paperwork for the inventory could have been completed by a 9 yr old it was so barren of detail etc. The tv aerial was broken and the previous tenant had left a pile of rubbish relating to his Sky package in the corner which she didn't remove, telling me to get the landlord to do it when she was managing the flat. She lied about the landlord not providing a blind to the downstairs bedroom window when he told me the previous tenant had broken it and the fixtures were twisted and evident there had been a blind there. This is just part of the issues as in the first day I also had a locksmith to open the patio doors and other issues. The flat had been empty 3 months and she had ample time to sort matters and completely neglected to do so. I would not use this agency again and certainly wouldn't trust her with any of my property and having been a landlord I have a lot of tolerance and understanding of the law and legal obligations which she doesn't consider important. Basically she operates solely for the landlords' interests making numerous excuses for their lack of adherence to their obligations. She doesn't care about tenants or ethical duties to them. I would NOT recommend under ANY circumstances as the excuses are also endless.

S · 29 December 2020

★★★★★ 5/5

Google

I cannot recommend Angela and her team at key central property management highly enough they are central to the success of my business freeing me from day to day management of properties.She provides a friendly efficient and professional service to landlords looking after the needs of landlords and tenants Angela is always available to provide sterling advice and a first class service at all times

Lorraine · 16 April 2020

★★★★★ 5/5

Google

Great work Keycentral Property Management I cannot thank you enough for finding me tennants for two of my properties within a week! You guys are the best. Thanks Angela and Audrey it's much appreciated and I wish you all the best with your business expansion your knowledge and expertise is second to none.

Gary · 15 April 2020

★★★★★ 5/5

Google

I’d highly recommend key central as a first choice for any letter/landlord, my family have been with this letting agent for over 3 years. As renters I must say Angela has gone above and beyond when any issue has arisen, great communication and dealt with quickly! I wouldn’t hesitate to use key central at all for anyone looking at finding a property to rent.

Luna · 14 April 2024

★★★★★ 5/5

Google

Angela made the letting process so quick and simple, and communication with keycentral was excellent. so far so good and would definitely recommend!

Morgan · 15 April 2022

★★★★★ 5/5

Google

I've been dealing with Angela at key central for several years now and wouldn't hesitate recommending her company to both landlords and tenants. Angela looks after a number of my properties and i have found her to be highly efficient in all areas from initial vetting to completion of leases, inventory and keeping all legislative and compliance documentation up to date. An excellent service!

Tony · 16 April 2020

★★★★★ 5/5

Google

On two separate occasions, Angela has found us a property and made it as easy as possible. There seems to be so much involved in getting a rental now. I would highly recommend someone like Angela who works very hard, in what must be, at times a really difficult job. Thank you.

Michael · 16 April 2022

★★★★★ 1/5

Google

Took me a week to arrange a viewing and then no one turns up. Im a landlord myself and this is the worst property management company I’ve dealt with by far. Absolutely useless. If you’re reading this thinking about using them then do yourself a favor and look elsewhere.

Gregor · 16 April 2021

★★★★★ 5/5

Google

Keycentral provide an excellent service and look after every aspect of our property management with minimal input from myself. Would highly recommend their services.

Marc · 15 April 2020

★★★★★ 5/5

Google

Rating only, no written review.

William · 15 April 2021