Courtyard Property Consultants Culcheth reviews

★★★★★ 5/5

Google

I was very pleased with the service provided by Courtyard throughout the sale process. The whole team were professional, friendly and responded quickly to any queries. They clearly understand the local market and they have a tried and tested approach to marketing and selling property which was very effective. Special thanks to Sam for handling the marketing and sale of the property and also to Toni, the sales progressor for keeping the sale on track. I would highly recommend Courtyard.

Lyned · 16 March 2026

★★★★★ 1/5

Trustpilot

Do not recommend

feel I need to share what happened with my experience with courtyard homes! Our offer was accepted in March, and after five months of delays, poor communication and constant chasing, we made the difficult decision to withdraw. We appreciate that the Land Registry issue and solicitors were outside the estate agent’s direct control. However, communication was within their control, and this is where we felt consistently let down. We were told in April that the property was awaiting Land Registry, but for months the main update was simply that we were still waiting. Despite specifically asking for regular, proactive updates as first-time buyers, these rarely happened, leaving us to continually chase for information ourselves. During the process, we arranged another viewing and found the property in a shocking state. The garden was extremely overgrown and appeared not to have been maintained since the property was sold. We were told it would be cleared ready for our viewing, but it wasn’t. There was also so much post that we struggled to open the front door. As first-time buyers hoping to show our family our potential first home, we found this incredibly disappointing. Later, after noticing the adjoining property had fallen through, we contacted the estate agent and were told this was due to missing certificates. We immediately raised our concerns with our solicitor and specifically asked whether the necessary certificates and warranties were in place for our purchase. We were reassured and provided with a Professional Consultant’s Certificate (PCC), which led us to believe everything was in order. However, once enquiries were eventually answered, we were informed that the necessary completion certificates were not available, and there was also an issue involving an encroachment onto council land affecting the garden boundary. After everything we had already experienced and five months of uncertainty, we ultimately no longer felt comfortable proceeding and withdrew. The estate agent wasn’t surprised when we called to do so. Buying your first home should be exciting. Instead, this experience caused us months of unnecessary stress and anxiety. We genuinely loved the property, which made walking away even harder. We understand some circumstances were outside the estate agent’s control, but in our experience, the communication, support and overall handling of the process fell well below what we expected. Based on our experience, we unfortunately cannot recommend Courtyard.

Matilda · 22 August 2026

★★★★★ 5/5

Google

We are not sure where to start as to how happy and impressed we are with Sam and the entire Courtyard team. We had to put my mother in law’s property on the market as she couldn’t live safely at home any longer and had to go into a care home. We had three local agents round to provide market valuations. When Sam arrived, she explained the current market status and was very positive about the property if priced correctly would sell pretty quickly. To be fair the other agents also valued the property similarly. However, Sam explained Courtyard strategy and I was intrigued and very impressed, no bs just focus. So we decided to go with the Courtyard team. From the outset the positivity and professionalism of the team was absolutely refreshing. A What’s App group set up, each and every one of the viewings details were shared immediately. I won’t explain Courtyards strategy as you need to experience it yourself, it is outstanding and innovative. Safe to say within a week of choosing Courtyard, we had a buyer! Of course the legal side of the buying/selling process can be painfully slow, however the solicitors Courtyard recommended was excellent, and Courtyard’s in house “legal chaser” provided brilliant assistance in getting to exchange of contracts in approximately six weeks. We cannot praise Sam and team enough, each and everyone of the team are, professional, friendly, focused and driven, which as you can see a a huge recipe for success. Should you be contemplating selling of buying a property you cannot and we doubt will not beat the service provided by the Courtyard Team. Thank you all again, Martin & Elaine

Martin · 16 December 2025

★★★★★ 5/5

Google

Huge thanks to Courtyard homes for finally helping me buy the most amazing house for me. After two house sales fell through I was completely disillusioned with trying to buy my own home, Caitlin was there every step of the way with me and after a very short 3 months, I got the keys to my new home which ended the 11 month search for me. I can’t thank Caitlin enough and in the end, the process was extremely quick and easy. I would highly recommend Caitlin and Courtyard homes.

Zoe · 16 October 2025

★★★★★ 5/5

Google

Our experience with with Sam and the team at Courtyard has been nothing short of excellent. Great advice and always on hand to offer support. Sold to the first person through the door because they offered realistic advice but still negotiated the right deal with the buyers. Caitlin then assisted through to completion, with nothing too much trouble. Highly recommended.

Gary · 16 February 2026

★★★★★ 5/5

Google

We couldn’t recommend Courtyard enough! Caitlin did our first viewing and was hands down the most well prepared and knowledgable agent we have met with. She did a brilliant job showing us around the property and answering all of our questions. Throughout the process both Toni & Sam kept us updated and supported us right until the final moment when we had the keys in our hand. Thank you so much all.

Cecile · 16 October 2025

★★★★★ 5/5

Google

The girls at Courtyard were fantastic with the sale of our property. They got back to us straight away with any questions we had. The whole process ran smoothly from the initial appointment right through to the actual sale. We mainly dealt with Sam and Ella initially then Toni once we had a buyer and they were all great. The photos and videos were great. We would definitely recommend to use them and have recommended them to family who are now going to be selling there house with them ⭐⭐⭐⭐⭐

Bex · 16 April 2025

★★★★★ 5/5

Google

Excellent service from start to finish and you certainly get what you pay for with Courtyards. We had initially signed up with another local agent who did nothing to promote our property unlike Courtyards who were very proactive. What I particularly liked about the company is that they have a dedicated sales progressor who deals with all the solicitor side, taking away the stress of constantly chasing all parties. Toni did an excellent job with the whole process of our sale which at times was quite difficult but she was professional and kept us updated throughout. If you want your property sold and the process the be more painless then I fully recommend Courtyards.

Heidi · 16 April 2025

★★★★★ 5/5

Google

Amazing from start to finish. Sam was so warm and friendly when she first arrived at our home. Very knowledgeable of the market and only wanted 6 weeks to sell our house. That made us feel confident in her ability to sell our house quickly and she told us at a higher price than other estate agents. We agreed to go with Courtyard and we are so glad we did. We have bought a new build and needed a quick sale and the 2nd person to see our house put in a great offer. The process was seamless and very fast. We were kept in the loop by the team in the office, who were also great to work with. Look no further than Courtyard, yes they are slightly dearer, but they are so worth it. I highly recommend Courtyard. Thanks Sam and the Team 🫶 😁

Fiona · 16 April 2025

★★★★★ 5/5

Google

Courtyards have been amazing from start to finish. Nothing was to much for them when asking questions. The support from the team was amazing. From first visit from Sam to Caitlin doing the viewings and also Toni who was priceless being the one who answered every call that we made. I would highly recommend Coutyards if you want the best service, commitment and a personal experience then they are the one to go to. From one happy moved customer. 😀

Angela · 16 April 2025

★★★★★ 5/5

Google

Courtyard really do deliver when they say they will! We have had a superb experience with Sam and the team who went above and beyond. They were our second estate agent due to lack of sales with the first and we have been blown away by their work ethic and results! Would highly recommend to anyone selling a home in the Culcheth area.

J · 16 October 2025

★★★★★ 5/5

Google

We sold our first house and bought our second home through Courtyard and I would highly recommend!! From the first valuation from Sam, which was friendly, professional and a realistic valuation, to collecting our keys at the end of the process Courtyard's service has been stellar. Sam and Caitlin are great, friendly and transparent with communication from the sale side, and once we had sold, our Sales Progressor Toni was absolutely fabulous. We were in quite a long and difficult chain, and Toni's hard work and ability to push but remain professional I know made a huge difference to how quickly our sale went through. All in all, a fantastic agent - the best in Culcheth - would highly recommend! Thank you to all at Courtyard, we are very happy in our new home!

Sophie · 5 March 2025

★★★★★ 5/5

Google

Excellent service from all the team at Courtyard for our sale and purchase. From our initial phone call to book a viewing to our offer being accepted nothing was too much trouble for them. Everyone was professional, friendly and easy to work with, their communication between staff and clients is outstanding. We would highly recommend Courtyard and thank Sam and the team for helping us buy our fabulous new family home.

Alison · 16 April 2025

★★★★★ 5/5

Google

Really happy with our experience with Courtyard. From initial contact, photographs, negotiations, navigating a tricky chain, to completion, the communication has been outstanding. Having two houses to sell and one with another estate, the difference between you both is night and day, your customer service is excellent. A special thanks to Toni - you've worked so hard getting our sale over the line! Thank you all, 5⭐️

Lexy · 16 April 2025

★★★★★ 5/5

Google

Absolutely outstanding service from Sam and the team at Courtyard. From the moment we got our valuation I knew we were in safe hands. The whole team are fast, efficient and professional and really do care about what they do. Throughly worth every penny. Thank you Courtyard!

Laura · 16 October 2025

★★★★★ 5/5

Google

From start to finish the service we have received from Courtyard has been first class , communication has been outstanding from the initial viewing right through to completion. Special thanks to Sam , Toni and Caitlin . I would highly recommend Courtyard. Thanks Howard

Howard · 9 September 2025

★★★★★ 5/5

Google

Many thanks to the whole of the Courtyard team for handling the sale of our property in record time! The service was first-class and professional throughout. Right from the initial contact with Sam, we were assisted and regularly updated through the entire process by Sam, Caitlin, Karen and Toni. Connor also deserves a mention as he produced some excellent photos. The team were friendly, efficient and an absolute pleasure to deal with. Michelle & Stephen

Michw · 16 January 2026

★★★★★ 5/5

Google

Ella and the team at Courtyard managed to find us tenants for our two new flats, and dealt professionally and seamlessly with the whole process. We would certainly recommend them.

Julie · 13 December 2025

★★★★★ 5/5

Google

Thank you Courtyard! Sam and the team were amazing from start to finish. They helped us secure our lovely new home and made the whole process as painless as possible. An excellent team!

Sarah · 28 October 2025

★★★★★ 5/5

Google

Highly Recommend Courtyard Estate Agents! We couldn't be happier with our experience selling our home through Courtyard estate agents. We were initially undecided as to whether to sell our home, but after speaking with Sam and her seeing the potential the house had, we were excited to put it on the market! Courtyard secured an offer over asking price after just one day of viewings, and the entire process was incredibly fast and efficient. We particularly liked the use of a WhatsApp group, which kept us constantly updated on every development, providing excellent transparency and peace of mind. Having a designated member of staff to chase solicitors was another invaluable service that truly streamlined what can often be a stressful part of the selling process. Courtyard estate agents exceeded our expectations, and we recommend them to anyone looking to sell their property.

Daniel · 10 August 2025

★★★★★ 5/5

Google

Brilliant experience selling our home with courtyard. Sam was excellent at starting the process with a valuation and the rest of the team looked after us as well throughout the process. Toni also was brilliant and helped us massively with solicitors and kept good communication with us all the way with great advice. Also the pictures and video they did on our home for selling was outstanding and really helped sell it. Thank you.

Michael · 16 April 2025

★★★★★ 5/5

Google

Very happy with the service, from initial contact with Sam, excellent photographs and then attentive escorted viewings with the other girls at the office, mainly Karen, and follow up information from Caitlen. Toni looked after the sale to its conclusion. All the staff were there to help with any problems. I would certainly use Courtyard again and I will also recommend them.

Jean · 16 January 2026

★★★★★ 5/5

Google

Recently rented a property through these, really good experience from start to finish. Communicated well, presented the property very well, which had us wanting it from first sight. They must choose their landlords carefully as our current landlord had done exceptionally well with the finish on the property. I would recommend these agents to anyone. You will not be disappointed. Thank you to all at courtyard homes for looking after me and my family. Jess, Dave and family.

Dave · 10 August 2025

★★★★★ 5/5

Google

We recently sold our house through Courtyard's. Sam and the team were excellent from the word go. The way they set up the viewings, the communication throughout the process, they made everything easy to follow and understand. Would highly recommend!

David · 16 April 2025