Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotI was looking to rent a house/flat thru…
I was looking to rent a house/flat thru Streets Ahead Estate Agents, and luckly I've met Emma Mackenzie and kristen watson who helped me find the flat I'm staying in right now.I never find dificulities in the progress as Emma and Kristen were very helpful and profesional, they always have the answer and solution for any problem I faced, They never been late to response on any question needed. They were the focal point between myself and the landlord and I was relaxed dealing with them.They are well skilled and profesional in their field, their work was much appreciated
Abdo · 27 January 2023
★★★★★ 5/5
TrustpilotThe Coulsdon team were helpful and…
The Coulsdon team were helpful and knowledgeable from the first viewing to completion ensuring things ticked along nicely and provided advice and insights along the way.
Customer · 24 September 2026
★★★★★ 5/5
TrustpilotStreets Ahead in Crystal Palace is exceptionally good.
Streets Ahead in Crystal Palace is exceptionally good. I say that as someone who engages with quite a few Lettings and Sales Agents in London. In particular, the Senior Lettings Manager, Nick Durkin, leads a great team who care as much about people as property, and that is equally true for prospective Tenants and Landlords.
Dr · 29 January 2022
Agent replied · 30 September 2023
Thank you for taking the time to leave us a review. I will pass your comments on to Nick and his team. Thanks, Laura
★★★★★ 1/5
TrustpilotAbsolutely not what I expected
We use Streets ahead's tenant finding and property management services with a hope things will be taken care of. The unexpected charge, lack of communication, unauthorised work and complaints ignored by Streets ahead have been huge disappointment to us. The hours spent on going through expenses we were charged every time to ensure things are correct just added more work and stress on us.
Not · 3 December 2024
Agent replied · 23 December 2024
Dear Sir / Madam,Thank you for your review. We are sorry to hear on this occasion the service you received isn’t up to our normal standards, please send us more information to clientcare@streetsahead.info and we will investigate further. Kind regards,Zoe PA to Directors
★★★★★ 5/5
TrustpilotGreat Service
The process has been great because the agent, Nailah Cave was great in making me get the property. She called me on the 3rd December and offered me the opportunity to view the property the same day, explained how the process will be should the landlord chose me as the preferred tenant. After been chosen as the preferred tenant, Nailah Cave was communicating with me throughout the process, on the 14th December I got a call from her that I'm all cleared from the reference company Goodlord. Nailah Cave was transparent throughout and she was very professional and respectful. Great service!Regards,Chernor Barrie.
Chernor · 14 December 2022
★★★★★ 5/5
Trustpilot: )) Aidan and Joanna at the Purley office…
Aidan and Joanna at the Purley office were an absolute pleasure to deal with. Their indepth knowledge of catchment and amenities was taylored to my requirements almost without me saying. They absolutely understood what I needed and were focussed and time effective showing me excatly what I was looking for. In an age of target driven sales it was a joy to finally meet a team who actually cared about my criteria and were motivated by an eagerness to give me what I needed - cannot reccomend them highly enough. Thank you Aidan ; )
Rox · 4 December 2022
★★★★★ 5/5
TrustpilotStreets Ahead are ahead of the game
My family and I needed a place to move to with urgency, our Agent Ryan was instrumental in fast tracking our process. He was always available to contact, always provided updates and was transparent with timings as well as next steps. Moving houses of course isn't an easy process but Streets Ahead with their responsiveness and efficiency definitely eased the process. Would recommend to anyone house hunting. Thanks.
Kevin · 10 November 2023
★★★★★ 5/5
TrustpilotHelpful and Professional
From the very start George is very helpful and professional we kept notified of viewings, feedback and offers very quickly.
Dhanggels · 14 September 2024
Agent replied · 22 October 2024
Dear Dhanggels Santos,Thank you for leaving us a 5* review! We are delighted to hear that George was helpful and professional whilst finding you a tenant for your property. Your feedback helps us to continue to provide excellent customer service.Kind regards,ZoePA to Directors
★★★★★ 5/5
TrustpilotExcellent experience
I had an excellent experience. They were professional, knowledgeable, and truly dedicated to helping me find the perfect home. They were always available to answer my questions and went above and beyond to address any concerns I had throughout the process. I highly recommend Streets Ahead Estate Agents to anyone looking for a reliable and trustworthy housing agent. Thank you for your outstanding service!
Joy · 15 November 2024
Agent replied · 23 December 2024
Dear Joy,Thank you for leaving us a 5* review! We are delighted to hear you had an excellent experience and that we found you a perfect home.We wish you all the best.Kind regards,Zoe PA to Directors
★★★★★ 5/5
TrustpilotKristen Watson is a great agent
Kristen Watson is a great agent, we’re very happy with the service and our house.
Ali · 29 November 2024
Agent replied · 23 December 2024
Dear Ali,Thank you for leaving us a 5* review.We are delighted to hear that you were happy with the service provided by Kristen from our Purley team.We look forward to helping you again in the future.Kind regards,ZoePA to Directors
★★★★★ 1/5
TrustpilotInfo form far too long
Gave up after the fourth or fifth page of the form giving them info just to ask about viewing a house. I was only going to view as I was seeing some others in the area and might have been worth a look
Sam · 16 May 2026
★★★★★ 5/5
TrustpilotFlat bought from Street Ahead Purley …
My aunt bought a 2 bedroom flat from StreetAhead Purley. Aidan was very informative and helpful of pushing the sale. My aunty is very frail but the ground floor flat suits her very well. We would not be able to move in within 6 weeks if Aidan was not involved. I highly recommend Street Ahead as they swiftly move in my aunty to her new flat within schedule. Thank you Aidan for your hard work .
Yannick · 25 March 2023
★★★★★ 5/5
TrustpilotHe was very kind and very professional
He was very kind and very professional, his attention to detail was very good. Helped me feel at ease.
Thank you very much.
Malachi · 28 September 2026
★★★★★ 5/5
TrustpilotKacey showed me the flat she did very…
Kacey showed me the flat she did very good job she profesional and punctual.i was happy to see this flat with her Iam very happy with youre service.Well done thank you
Eva · 4 August 2026
★★★★★ 5/5
TrustpilotStreets Ahead Croydon
Happy to choose this Agency. Very professional and helpful staff, especially George Barnes and Emma Mckenzie from Croydon Branch. They did everything to meet our expectations and to find our next home. Smooth and hassle free. Thank you, George, thank you Emma. Wish you all the best and hope to meet you again.
Stanislav · 22 February 2022
Agent replied · 30 September 2023
Thank you Stanislav for your lovely review. I will pass your comments on to George and Emma. Thanks, Laura
★★★★★ 4/5
TrustpilotRenting is great. Property management not so much.
We found a great place to rent through them with minimal effort. Emma and Enzo were great to help us out in finding and securing the perfect home for us. They were quick in responding to all our queries and made sure that we were taken care of when they were out of office. Property management after renting, however, is quite slow which is handled by their other branch. It could be improved to make things and communication easier between the tenant and the landlord. A few things were not checked properly and one of our appliances caught fire in the first few days which was life threatening. We haven't heard anything from property management even after filing a query into it. Great for renting, not so great for property management.
Tishta · 1 October 2022
★★★★★ 5/5
GoogleWe can only sing high praises of Oliver and team. They were very professional and kept us informed all the way, things went really smoothly thanks to Oliver. Would not hesitate to use them or recommend them to others.
Joy · 19 July 2023
Agent replied · 19 July 2026
Many thanks for taking the time to post your review Joy, Oliver and all of the Northiam team are very grateful.
★★★★★ 5/5
TrustpilotHonestly this is the best estate agency…
Honestly this is the best estate agency I have come into contact with. Even at a point when I was a bit stress up Autumn was so patient and professional in handling my situation. Enzo quick update on my reference process with multiple email and phone calls was super amazing. Even after I have move in , Autumn was always available to assist me anytime I need their help.. Every agency need Autumn and Enzo to succeed. Thank you street ahead
Charlotte · 21 September 2022
★★★★★ 5/5
TrustpilotRenewal tenancy agreement
Tom has been instrumental in providing a smooth renewal tenancy renewal, professional, knowledgeable and amiable.
Mariana · 6 November 2024
Agent replied · 23 December 2024
Dear Mariana,Thank you for leaving us a 5* review! We are delighted to hear that Tom from our Asset Management team has provided a smooth experience for you during your tenancy renewal. We look forward to helping you again in the future.Kind regards,ZoePA to Directors
★★★★★ 5/5
TrustpilotGeorge was great in finding a new…
George was great in finding a new tenant. His communication, advise and general customer service was great
Sarah · 7 October 2024
Agent replied · 22 October 2024
Dear Ms D'Arcy,Thank you for leaving us a 5* review. We are delighted to hear that George provided you with great customer service whilst finding you a new tenant.We look forward to helping you again in the future!Kind regards,Zoe PA to Directors.
★★★★★ 5/5
TrustpilotGeorge Barnes is a very good assistant…
George Barnes is a very good assistant manager, he know to help new people on finding their property very well,he is able to keep calm when is needed and he explain very well when you don't understand certain thinks about property, moving and all the thinks what it's comes when we speak about property s.Thank you so much for your time and help George, Kind regards Larisa Erghelie
Larisa · 28 September 2023
★★★★★ 5/5
TrustpilotHighly Recommend Streets Ahead - Enzo and Gemma
I would highly recommend Streets Ahead Estate Agents when searching for a property to rent in London. I would like to personally thank Enzo for his help and support in securing a flat in London in an extremely competitive market. He was polite, professional and efficient responding to my queries at all times of the day going out of his way to help me secure a property. Knowing I am not from London, Enzo recommend and offered advice on the area and things to do providing me with a well founded knowledge. He has truly gone above and beyond! Emma helped arrange all my paperwork and was extremely efficient and professional. Clear guidance and support was provided by Emma throughout the process of referencing and signing agreements. Emma made this process go smoothly and was willing to help however silly my questions may have been. I feel happy and confident in knowing my property is continuing to be managed by the team at Streets Ahead. Thank you again Enzo and Emma (also Gemma for showing me the property the day after my phone call noting my interest) for your support and hard work I really appreciate it! :)
Izzy · 30 August 2022
★★★★★ 5/5
TrustpilotBig thanks to Jasmine!
Had been letting a flat through Streets Ahead for nearly a year now and our property manager Jasmine has been such a pleasure to deal with. She is always so helpful and quick to respond if you have any issues or questions! Couldn’t recommend renting through Streets Ahead enough and even more so if you have Jasmine managing the tenancy for you :)
Christopher · 15 January 2024
★★★★★ 5/5
TrustpilotWe had no luck selling our flat through…
We had no luck selling our flat through another agent - very quickly the team reflected a more realistic price & selling strategy & within a couple of weeks we had a buyer. Excellent service, good communication - Haaran & Jola . Thank you! Mr Carpenter
Justin · 8 April 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
