5/5
Excellent experience
I'm very pleased with Saffah Maryam, who's been our property manager. Very efficient, understanding, patient, and polite! All you need from an estate agent!
Trusted Agent profile · Croydon
★★★★★
1,568 reviews across 3 platforms
11 High Street, South Norwood, SE25 6EZ, Croydon, SE25 6EZ
Stirling Ackroyd's office in Croydon, at 11 High Street, is rated 4.3 out of 5 across 1,568 reviews on three platforms, including 221 Google reviews rated 4.5.
221
Reviews on Google
This office
37
Reviews on Facebook
Business-wide
1,310
Reviews on Trustpilot
Business-wide
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
Excellent experience
I'm very pleased with Saffah Maryam, who's been our property manager. Very efficient, understanding, patient, and polite! All you need from an estate agent!
1/5
Worst estate agent
Worst estate agent, struggling to get my security deposit released, property managers never respond the emails
5/5
Helpful and efficient
Harry in head office helped direct me to the right branch when I called looking to buy my first flat. Very helpful and would highly recommend.
5/5
Me and my partner had an amazing…
Me and my partner had an amazing experience with this company. Tas from the twickenham office in particular was very friendly and extremely helpful. Highly recommend!
4/5
Aimee - Superstar!
Aimee has managed our flat for quite some time and she is always helpful, professional and polite. Thank you for a great service Aimee!
5/5
Great agent Mesh helped us out with…
Great agent Mesh helped us out with replacing furnitures, cleaning, disinfecting before we move in. He’s just so nice and solved my problems and gave me advices.
2/5
Great service and provided good…
Great service and provided good response by Mr. Ricky Johnson, Croydon Branch.Letting agents service is good, But property management team support needs to be improved
5/5
I cant explain how much of a help the lettings team were. They managed to find me great tenants in a few days and showed amazing service throughout my experience. Can't thank them enough.
5/5
We have found Adeel to be thorough and helpful in our renting home search. He did a great job of keeping us informed about the process. He responded to our endless questions promptly and professionally. Many thanks
5/5
Really speedy level of responses
Really speedy level of responses, professional and resourceful - I can always rely on them if I need support around the flat. Highly recommend!
5/5
Very professional and helpful
Very professional and helpful. Worked hard to ensure the sale went through as quickly as possible, responding to problems and assisting where they could.
5/5
Helpful
Helpful, professional and friendly - would recommend
5/5
Friendly and helpful
It is an absolute pleasure communicating with Aimee Croucher. She is always friendly, quick to respond and offers to assist with any issues.
5/5
Emma has responded quickly and…
Emma has responded quickly and efficiently without being condescending.A pleasure to have one person to deal with which makes it so much easier.
5/5
Would use again
Great communication. Very helpful. Takes the stress out of letting.
5/5
Prompt and friendly service at a good…
Prompt and friendly service at a good price. Would recommend.
5/5
Was massively impressed
Was massively impressed with Suzanna in the move in team. So bubbly and cheerful but also informative and professional. Not everyone has qualities like that!
5/5
Great customer service
Great customer service. All aspects of my property managed seamlessly by Clive, any issues that arise are dealt with swiftly. Very happy with the service.
5/5
Top level service by Rebecca Heslam
Top level service from Rebecca Heslam. She was always very responsive and helpful throughout our tenancy for four years. Thank you very much Rebecca.
5/5
Great Estate Agents
Great Estate Agents, always keep me on top of stuff and regularly check in to see property status. 5*
5/5
Great company. The staff are very professional, polite and friendly. Would not hesitate to use again or recommend to anyone I know.
5/5
Great service from great team. Ashley, Alpha and the rest of the team Work so hard to sell my property . I will definitely recommend the the selling team.PositiveResponsiveness, Professionalism
1/5
0 stars
0 stars! Avoid to use. All staffs and management (peter Benjamin) are providing unprofessional service and always delayed work. They totally ruined the property deal and made me loss the investment opportunity.
5/5
Thanks for the helpful information…
Thanks for the helpful information David.
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