Trusted Agent profile · Croydon
★★★★★
1,569 reviews across 3 platforms
11 High Street, South Norwood, SE25 6EZ, Croydon, SE25 6EZ
Stirling Ackroyd's office in Croydon, at 11 High Street, is rated 4.3 out of 5 across 1,569 reviews on three platforms, including 221 Google reviews rated 4.5.
221
Reviews on Google
This office
37
Reviews on Facebook
Business-wide
1,311
Reviews on Trustpilot
Business-wide
Tell us what you need and we'll put you in touch. Stirling Ackroyd South Norwood hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Croydon.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotExcellent customer service by Katy Harris
Our boiler was not working. We raised a helpline ticket and Katy contacted us for the resolution. She was very thorough and proactive in keeping us updated about the progress. Very pleased with her. Keep up the good work Katy.
5/5
Trustpilot5 Stars customer service
Letizia Lupi has taken good care of us and have always made herself available whenever we asked for help. Very reliable and knowledgeable. She has certainly made a difference.
4/5
TrustpilotRecommendation
As a Senior Property Services Advisor, Ellie had provided great support for me in her responsible area. I really recommend her if you need to sell the property.
5/5
TrustpilotHouse valuation
Spoke with Joel and had a house valuation done by Ben. I am very pleased with their service, they are polite and they know what they talking about, I would use them again.
5/5
TrustpilotI recently bought a flat through…
I recently bought a flat through Stirling Ackroyd and I can’t recommend their services more highly!! Darren & Claire in particular were attentive and helpful throughout the process and made everything accessible to me. I would definitely use their services again without hesitation!
5/5
TrustpilotExtremely professional experience with Ellie…
Extremely professional experience with Ellie from the head office department. Always willing to lend a helping hand and answer my questions however small and basic they felt to her. It's always reassuring to know your transaction is being dealt with in good hands!
5/5
TrustpilotInstant feedback and professional way…
Instant feedback and professional way my tasks was handledI really appreciate an amazing job she did please keep it up
5/5
TrustpilotSelling my my flat in this market has…
Selling my my flat in this market has not been an easy process but i had so much help and good advice from David Harvey - Thanks so much its highly appreciated.Lone
5/5
TrustpilotThank you for assisting me David…
Thank you for assisting me David Harvey, was a great pleasure and that’s was good to hear the service your agent provides was quite helpful for future correspondence. All the best x
5/5
TrustpilotRebecca always responds really quickly…
Rebecca always responds really quickly and is very helpful. She is a pleasure to have on my side!
1/5
TrustpilotAbsolute nightmare Cold calling agents
Absolute nightmareI made an enquiry about renting out my flat and since then I have had several Cold calls a day from various numbers about the flat from Stirling Ackroyd. Every time I block a number they call from a new one. I can’t get rid of them. Be warned.
5/5
TrustpilotI have conversations first time with…
I have conversations first time with member of staff and I find it very professional, trustworthy and reliable.I believe that this estate agency is great.
5/5
TrustpilotOn top of everything!
I’ve found working with Stirling Ackroyd Croydon really easy. They’ve been on top of everything and kept me in the loop throughout the process of renting my flat out. Thank you!!
5/5
TrustpilotSouth Norwood branch - Highly reccomended!
We sold a house with the South Norwood branch and we were really impressed with the Stirling team from start to finish. Ashley, in particular, was incredibly supportive and dealt with all parties very professionally.
5/5
TrustpilotI had a great experience with my move…
I had a great experience with my move in manager bekky. She was very attentive and always made sure we were kept in the loop with dates etc. She also made sure we knew what was going on and answered any questions.
3/5
TrustpilotManaging expectations
Issues sometimes take a little longer than they should to resolve, and communication can be questionable at best. When you're told someone will call you back you do expect a call back, even to just be kept in the loop.
5/5
TrustpilotGot great help from Joel
Got great help from Joel. Personable and on the ball.
3/5
TrustpilotScaffolding longer than told
I was told scaffolding would stay for 2 or 3 months but learned it will stay for 6 months. Whether intentional or not, it was a misstatement and I would have considered another place if I had known that.
5/5
TrustpilotVery professional service given by Andrew
Very professional service given by Andrew Aldworth. Heplful and understanding and willing to listen to any concerns before responding. Always has a can do apporach to problem solving any tenancy issues
5/5
TrustpilotBrilliant service from this Estate…
Brilliant service from this Estate Agent. Jo and the team were always there to assist with any issues, and to ensure the smooth purchase of our new home. Highly recommended.
5/5
TrustpilotSpencer de Jonge showed us round a…
Spencer de Jonge showed us round a house today and he was great. Knew a lot about the house and the process of purchasing and made it very easy.
5/5
TrustpilotI've been in contact with the Company…
I've been in contact with the Company for a few years, and every person I spoke to appears to be prepared and trustworthy.
5/5
TrustpilotGreat service
Great service. Spoke to an agent Joel and they answered all my queries. Very happy with the outcome.
5/5
TrustpilotA great team
Finlay and Anthony provided a professional and supportive service to me throughout the purchasing process. They were understanding and kind to me as a beginner in this market and could not have done more to help me.
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