Every review we hold for the Croydon office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWhat a brilliant team Simon and Laura are. They are extremely professional and efficient. Simon is very approachable and will give you an honest opinion. There was good, clear communication throughout our sale and purchase and when necessary Simon reasoned and negotiated with other parties when they needed a little nudge. A brilliant video was made of our home which I am sure was one of the reasons why we sold within a week of going on the market. Simon and Laura's passion to help their clients and enthusiasm for their work shone through, this isn't just a 9-5 job for them. I would completely recommend them to anyone buying or selling a property.
Lena · 2 April 2026
★★★★★ 5/5
GoogleSimon was brilliant throughout the purchase of our first home. He kept us up to date with everything and made sure we had all the information we needed - no question was a silly question for him, and he was always available.
We’re very grateful for all his help and support. There is no doubt he will be our first choice when we eventually sell this place!
Tae · 9 April 2026
★★★★★ 5/5
GoogleAs first-time buyers, we were nervous about the whole process but our experience with Simon made it so much easier than we ever expected. He was incredibly knowledgeable, always on hand to answer our questions no matter how big or small, and his response times were consistently quick throughout. He made what could have been a stressful journey feel smooth and straightforward from start to finish. We couldn’t have asked for better support during such a huge milestone. We would highly recommend him to anyone, especially those buying their first home!
Daniela · 19 March 2026
Agent replied · 16 April 2026
Thank you Daniela, it was a pleasure looking after you and I hope you are settling in really well.
★★★★★ 5/5
GoogleWe had a fantastic experience working with Simon at Sold by Simon. From the start he was professional, proactive and always kept us in the loop throughout the entire process.
Before working with Simon, our property had been listed with a high street estate agent for around 6 months. We had plenty of viewings but nothing ever seemed to progress into genuine offers and communication was often lacking. The difference when Simon took over was noticeable straight away. Within just 2 weeks we accepted an offer.
Even when our first sale unfortunately fell through, Simon moved quickly to get our home back on the market and managed to secure a new offer that was accepted within just a week. His drive, persistence and ability to keep momentum going really impressed us.
He kept us regularly updated and was always available to answer questions or talk things through, which made the whole experience feel far more straightforward and well managed.
A special mention also goes to Simon’s wife Laura, who was clearly doing a lot behind the scenes and has now officially joined Simon at Sold by Simon. Together they make a brilliant team and it’s clear how invested they both are in achieving the best outcomes for their clients.
We would absolutely recommend Simon and Laura to anyone looking to sell their property. If you want estate agents who are genuinely hands-on, responsive and committed to getting results, Sold by Simon is a great choice 😊
Thanks again!
Fatima · 16 March 2026
Agent replied · 16 April 2026
Thank you so much Fatima. It was an absolute pleasure to work with you both, you were amazing vendors, thank you.
★★★★★ 5/5
GoogleFive-Star Service from Start to Finish!
I can’t recommend Sold Buy Simon highly enough. From the very first meeting, Simon stood out from the high street chains I’d previously used, this was a completely different experience: more seamless, more personal, and far more effective.
Simon was always contactable and incredibly responsive, no matter the time or day. He kept me fully updated at every single stage of the process, offering clear, honest and realistic advice throughout. There was never any second-guessing or chasing, Simon was always one step ahead.
His passion for what he does really shines through, and it’s clear he genuinely cares about getting the best result for his clients. He knows the local market inside and out, is extremely knowledgeable, and has an outstanding network of top-tier professionals, including first-class solicitors, which made the entire process even smoother.
Thanks to Simon’s efficiency and dedication, my sale went from offer to exchange in just 7 weeks, something I never thought possible! He truly does get the job done, and with far less stress than I’ve experienced with bigger agencies.
If you’re looking for someone who’s open, honest, driven and genuinely excellent at what they do, look no further. Sold Buy Simon is hands down the best in the area, I would recommend him without hesitation.
Elaine · 8 August 2025
★★★★★ 5/5
GoogleSimon is changing the face of estate agencies. Without him, our sale wouldn't have happened. He was the driving force between two difficult solictors and his experience of when to push the right buttons was phenomenal - and always right! We will be forever grateful for everything Simon did for us. He goes above and beyond and makes you feel as though you are a multi million pound client giving you a personalised service, at one point meeting us in a park (because our son was playing) to help us with some last minute paperwork, and getting this to the post office for us. Simon, you really are one of a kind I would recommend in a heartbeat time and time again. Thank you for helping us move to our dream home and quite literally changing our lives!!!
Gary · 9 August 2025
Agent replied · 8 September 2025
Thanks Gary & Sam, that means so much and Im so glad we got you to your new home...was amazing working with you.
★★★★★ 5/5
GoogleWorking with Simon to sell my ex-rental flat has been brilliant.
I knew the flat would appeal to first time buyers and would need a targeted approach. I didn’t want a high street agent with a “stick it on Right Move and see what happens” attitude.
I had seen that Simon had a distinctive online presence and I was impressed with his use of videos and social media and personal approach.
He has eased the whole process between myself, the buyer and respective solicitors and as a result we got to exchange in 9 weeks and complete next week.
I would totally recommend Sold-Buy-Simon for a professional and personal service.
Alison · 9 August 2025
Agent replied · 8 September 2025
Thanks so much Alison. What you did was perfect for first time buyers so a big thank you...to you...brilliant.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Simon as a first-time buyer, and I couldn't be more impressed with the service I received. From start to finish, Simon was knowledgeable, supportive, and truly went above and beyond to ensure a smooth transaction.
Throughout the process, Simon recommended experts who helped us navigate the complexities of buying our first home. His personable network and expertise proved invaluable, and we were able to exchange contracts within an impressive 25 days.
Simon's communication was excellent, and he kept us informed every step of the way. He was always available to answer our questions and address our concerns, making us feel confident and supported throughout the entire process.
As first-time buyers, we were new to the entire process, but Simon's guidance and expertise made us feel like we were in great hands. We would highly recommend Simon and to anyone looking for a stress-free and efficient property buying experience.
Thank you, Simon, for your hard work and dedication. We're thrilled to have found our dream home, and we couldn't have done it without you! 5/5 stars!!
Shannon · 10 July 2025
Agent replied · 8 September 2025
Thanks Shannon, you were a true pleasure to work with, if there was a medal for first time buyers, you would walk off with the gold everytime!!
★★★★★ 5/5
GoogleSwitching to Sold By Simon completely changed the game for our house sale. After months on the market with little to no viewings, Simon came in, remarketed and had us several offers in no time. Simon was amazing with communication from start to finish, and I would highly recommend to anyone looking to buy or sell. Thanks Simon!!
Trinity · 16 January 2026
Agent replied · 16 April 2026
Thank you Trinity, my pleasure and all the very best for the future.
★★★★★ 5/5
GoogleWe had a great experience working with Simon and Laura. They were always very quick to respond and communicated everything clearly throughout the process. They sold our house quickly and made what can often be a stressful experience feel straightforward and well handled. We’d definitely recommend them.
Ellena · 16 March 2026
Agent replied · 16 April 2026
Thanks so much Ellie, you were brilliant to work with and best wishes with your onward purchase.
★★★★★ 5/5
GoogleIf you are serious about selling your house, contact Sold.Buy.Simon.
There's a reason why they have so many good reviews, Simon and Laura are both amazing and are what all estate agents should aspire to be.
When I first put my house on the market, I went with a high street agent. They overvalued my house then did very little for the next two and a half months. When I did get an offer, it was from someone who didn't have the funds to purchase my house. I was advised to accept the offer, take my house off the market and give the buyer the time they needed to secure the funds. After a month, the buyer told us it was unlikely he would get the money. I pulled out and fired the agent.
Enter, Simon. During our first meeting, it was apparent how much experience Simon had. He gave me an honest valuation and told me his plan to sell my house. Within two and a half weeks, I had over a dozen viewings and an offer, which I accepted.
My impression is that, unlike other agents, Simon and Laura actually care and genuinely want to sell your house for you. They were always available when I had questions and provided an excellent service.
I cannot recommend Sold.Buy.Simon enough. They are the best.
Simon · 16 February 2026
★★★★★ 5/5
GoogleI’ve had the pleasure of working with Simon and Laura as their property photographer, and I honestly couldn’t recommend them highly enough. As a husband-and-wife team, they strike the perfect balance between professionalism and personality, incredibly knowledgeable and always a pleasure to work with.
They have a strong understanding of just how important great marketing is when it comes to selling property, and they consistently go the extra mile to make sure every home is presented at its absolute best.
On top of that, their sense of humour makes every shoot enjoyable (which is not always a given in this industry!).
Clear communication, genuine care for their clients, and a great eye for detail, it’s easy to see why people trust them with their homes. I’m always happy to work with them and wouldn’t hesitate to recommend them to anyone looking for an estate agent who truly stands out.
Darren · 16 February 2026
★★★★★ 5/5
GoogleI have worked with Sold by Simon for many years, and Simon and Laura have always been a pleasure to deal with. They are extremely professional, knowledgeable, and reliable. Their experience in the market really shows in the way they guide clients through every stage of the process. Communication is always clear and proactive, and they consistently act with integrity and dedication. I wouldn’t hesitate to recommend them
Cherrelle · 16 March 2026
★★★★★ 5/5
GoogleAmazing service honestly! Always updating me on time and making sure I’m assured at all times throughout the process, felt very comfortable working alongside him. Will definitely recommend to my friends and family.
Had a tough time searching for the perfect property until I found Simon’s advertised on Rightmove and instantly loved the pictures and the description. From being the first of the few to have viewed the property until the exchange Simon has been professional and the customer service is second to none.
Thank you Simon!
Anura · 23 November 2024
Agent replied · 11 January 2025
Hi Anura, you and your family were simply a pleasure to work with and deserved moving into such a great home. Thanks so much for your patience and being so communicative throughout. I hope you are settling in well.
★★★★★ 5/5
GoogleWe recently completed the purchase of a property, and Simon and Laura were fantastic throughout the entire process. …
Abiman · 16 February 2026
★★★★★ 5/5
GoogleSimon is a charismatic professional that gets the job done as it should be and it was an absolute pleasure to work with him!
Initially ‘selling’ with a high street agent for 5 months, we were recommended and switched to Simon. The difference was amazing:
He has passion and energy
He identified and sold the key benefits of our property with some innovative approaches
He was honest and realistic
Nothing was too much trouble
and most importantly he generated 10 viewings and several offers in just 3 weeks… one of which we were happy to accept.
Throughout the process he has regularly kept us updated and he also managed the sale to completion.
I have already and I will continue to recommend him to anyone!
Thank you Simon
James · 25 September 2024
Agent replied · 10 November 2024
Hi James
Thanks so much for feedback. I knew your flat had so many great attributes to shout about and I thank you for letting me look after your sale.
★★★★★ 5/5
GoogleWorking with Simon was an exceptional experience from start to finish. He helped us both sell our home and purchase a new one, and we couldn’t be happier with the outcome. His level of service was truly outstanding - professional, …
Jenna · 16 December 2025
Agent replied · 16 April 2026
Thank you Jenna, it was our pleasure looking after you. All the very best in your new home. Simon
★★★★★ 5/5
GoogleThe best decision we made when selling our home was to use Sold By Simon. The service Simon provides is far superior to "high street agents" as not only is he
professional and knowledgeable, but he …
Mayhul · 16 January 2026
Agent replied · 16 April 2026
Thank you May, it was a pleasure to look after you. Simon.
★★★★★ 5/5
GoogleSimon was excellent throughout the entire process of selling our home. He is incredibly trustworthy, communicated clearly and consistently, and made what can be a stressful experience feel much easier. He always gave honest, straightforward …
James · 16 January 2026
Agent replied · 16 April 2026
Thank you James, its really appreciated. Best wishes, Simon
★★★★★ 5/5
GoogleI never write reviews but the bespoke service my partner and I received was phenomenal. Buying a house is such a daunting experience but Simon made this stress free and enjoyable. Simon is professional, attentive, flexible, patient and extremely knowledgeable. Communication was excellent, he was always available to answer our questions and kept us informed at every step. Simon went above and beyond to ensure everything went smoothly for us from beginning to end. It has been an absolute pleasure to work with Simon and buy our first home through him. I cannot recommend him highly enough! Thank you so much!!
Keerat · 27 July 2024
Agent replied · 25 October 2024
Thank you so much Keerat, you were so great to work with and what a great property, I hope you are settling in well.Thanks again.
★★★★★ 5/5
GoogleSimon!!! We are immensely grateful to have met such a professional! Excellent service! Simon always responded to email promptly, found answers to absolutely any questions quickly and clearly! This is very important in such a complex process! Our whole family thanks Simon and his team! I will only recommend you to all my friends!!! We were very glad to meet you with you! Good luck to you!!! Anyone who will buy or sell a house with you will not regret anything! All 10 stars!
Olga · 27 July 2024
Agent replied · 25 October 2024
Hi Olga, thank you so much for your kind words, you were a pleasure to work with from start to finish and we were lucky to have you.
★★★★★ 5/5
GoogleWe purchased our dream home through Simon. There aren’t really enough words to describe how utterly brilliant Simon was to work with. He was always available, attentive, proactive and so easy to interact with. He kept us updated throughout the entire process and headed off some minor blips we encountered along the way. He was an absolute pleasure to deal with and has completely changed my views on ‘estate agents’. Without doubt I would whole heartedly recommend Simon to anyone thinking of selling. If you need to sell your home, then Simon is your man, you couldn’t be in safer hands.
Dawn · 27 June 2024
Agent replied · 25 October 2024
Dawn, that means so much, thank you, it was a real pleasure looking after you and your purchase, I was lucky to have you as a buyer, I hope you are enjoying your new home and hopefully we will bump into each other in Warlingham...Scoop even!
★★★★★ 5/5
GoogleBy far and away the best estate agent experience I've ever encountered. Simon was fantastic right from the start and made our purchase as stress free as he could. Great communication, clear updates and genuine enthusiasm for our purchase. We'd had some pretty bad experiences with estate agents during our house hunting but Simon was a big part of making our recent purchase a success. Would 100% go back to Simon if we were to sell and would absolutely recommend him to anyone looking to buy/sell in Croydon. Thanks Simon!
Anthony · 23 August 2025
★★★★★ 5/5
GoogleVery pleased we used Simon to sell our house. He got us a very good price in a very short time and was available 7 days a week, even when he was on holiday. The process got about as complicated as a house move can be (through no fault of Simon’s) but Simon dealt with it all extremely professionally. I wouldn’t hesitate to use his services again!
James · 4 January 2025
Agent replied · 11 January 2025
Hi James, thanks so much for your kind words. It was a tricky one for sure but we got there , thanks to you as well for being so proactive and putting up with my constant Whatsapps :-). Thanks again,
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