Trusted Agent profile
★★★★★
80 reviews across 2 platforms
286 Brighton Road, South Croydon, CR2 6AG, Croydon CR2 6AG
Johnson Hewitt's Croydon office at 286 Brighton Road is rated 4.3 out of 5 across 80 reviews on two platforms, including 75 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
GoogleMy recent experience of dealing with Johnson Hewitt with regards to renting a property...was completely seamless! I would recommend dealing with them 100% The service was amazing from start to finish, and very professional. Glen was very approachable and really listened to all my requirements....then he found the perfect property! Thank you so much........very excited about moving in :0)
1/5
GoogleThis company does not refund your refundable deposit and charge you in fees when doing a reference check. I suspect they did not even do a credit check and just bank every applicants deposit knowing full well there is no properties for rent. I suspect this is a scam and I had to make multiple calls and even promises to drop by their office. I would advise you all to have caution when dealing with this company.
5/5
GoogleGlen has been incredible during the process of my partner and I renting out first flat together, he allowed us to secure the flat by informing the landlord of our character in such a positive light such a kind thing to do for us. Glen has gone out of his way in order to help us and has excellent communication. Thank you Glen!
5/5
GoogleGlen was amazing at helping me get my first apartment! The viewing was and easy and he answered all my questions along with guiding me through the application process as well, nothing but professional and so helpful. Also very quick response times! I’m very glad I found this company to be able to rent through :)
5/5
YellExcellent Service!!!
Having used many estate agents over the years I found many over promising and under delivering. Working with Glen and Adam in Johnston Hewitt has been anything but that! They both have been a breath of fresh air. Excellent service, 100% proactive and always very efficient when I have requested or needed anything. They have been absolutely fantastic to deal with. Very professional and communication has been on super friendly and always on point.Thank you to Johnston Hewitt for making my 3 years renting with you guys an absolutely pleasure! Highly, highly recommend!! :-)
5/5
GoogleGreat local agency, highly recommended. Glen went out of his way to ensure communication between myself and the vendor was maintained, all queries answered pre and post purchase, and offered advice when needed. This high level of service is what sets Johnson Hewitt apart from the bigger companies.
5/5
GoogleGlen is amazing & was very professional & helpful. Moving home can be one of the most stressful things to go through but I can honestly say that Glen has gone above and beyond to make it as stress free as possible. Thank you Glen
3/5
GoogleWe put a £200 holding deposit on a flat we intended to move into. Unfortunately, upon visiting the flat again before signing the tenancy agreement and paying the full deposit.We discovered an issue with a few mice that Johnson Hewitt were not aware of, as they had not been informed by the current tenant. We expressed our concern to Adam, who understood and appreciated the fact we no longer wanted to move in to this property. He then promptly returned the holding deposit in full. The resolution was fair. Thanks to Adam for following up and resolving.
5/5
GoogleJohnson Hewitt assisted me in securing a rental property in Southfields. Glen was helpful and professional throughout and for me 2 things stood out: 1) they didnt run the rental search process like an auction , accepting only the highest …
5/5
GoogleI recently rented a flat through Johnson Hewitt, and I couldn't be more delighted with the entire experience. From start to finish, they provided an exceptional level of service and professionalism. First and foremost, their communication was outstanding. They ensured that all my questions and concerns were addressed promptly and effectively, both before and after the rental agreement. This level of responsiveness truly sets them apart.
5/5
GoogleGlen has been awesome. His communication has been great and he has made the process quick and smooth.
5/5
GoogleExcellent service from Glen. The whole process was quick ,easy and efficient and I'm happily settled in my new place!
5/5
GoogleA big thank you to Glen and Adam at Johnson Hewitt! They were super helpful with my millions of questions and last minute queries, thank you for being so patient :)
5/5
GoogleI Had a very difficult landlord making ridiculous demands, however Johnson hewitt and Glen in particular were great and supportive throughout, offering alternative properties, and also, making sure I was refunded my deposit in a timely manner. 👌🏾 …
5/5
GoogleI am very happy with the service provided.Glen and team is very much helpful.Really appreciate.Thank you.
1/5
GoogleJust had a phone call from these people. My wife has disabilities and we're struggling massively to find ourselves housing. We rang up about a little bottom floor flat. The guy on the phone was then asking what amount of money were on. She tells him in full honest truth. Then she says she's on disability and snaps back with sorry you won't be able to have this then bye. Not impressed. Rude. And has made myself and her upset and angry at this company and the way they handled that call with us. Just a little tip. Be nicer in the future. We can't help it!
5/5
GoogleGreat service and reasonable fees. Johnson Hewitt sold our house in Addiscombe in 2019. The photos they took for the website were fantastic and we got our sale VERY quickly, at the asking price. Adam and Glen really know the Croydon area! They also are managing agents for our rental property In Purley and we've been extremely pleased with their hands-on approach and efficient admin and communication. It is so good to have reliable managing agents as we now live abroad.
5/5
GoogleI found a great rental property in Croydon to rent through Johnson Hewitt. Glen has been really helpful in assisting with any questions and queries, and has offered advice when needed.
5/5
GoogleI have dealt with Johnson & Hewitt for 15 years now. As a landlord, I need to know that prospective tenants are trustworthy and credit worthy. I have found that both Adam and Glen go “the extra mile” to ensure that references are thoroughly checked and that my tenants are not going to adversely affect the other tenants. In 15 years this has never happened. Good luck maybe, I prefer to think it’s good management.
5/5
GoogleAmazing service- Glen and Adam were very helpful, thorough and quick throughout the whole process. Would definitely rent through them again
1/5
GoogleThis company does not refund your refundable deposit and charge you £230 in fees when doing a reference check. I suspect they did not even do a credit check and just bank every applicants deposit knowing full well there is no properties for rent .I suspect this is a scam and I will be reporting them today for theft of my withholding deposit to Caterham Police, their bank Santander ,my local MP, Croydon council and to all the housing and rental associations. I would advise you all to have caution when dealing with this company.
5/5
GoogleGlen and team have been super helpful again and again for me and my family.
5/5
GoogleAs a landlord I have used the services of Johnson and Hewitt on three occasions over the past 7 years. On each occasion they have found good tenants within the required time frame. Both Glen and Adam are professional and always contactable should any issues arise. I would have no hesitation in using their services again or recommending them to any other landlord.
1/5
YellUnprofessional
As tenants, you should be able to expect at the very least, A basic, honest service, however Johnson Hewitt offer neither. Upon the signing of our tenancy, they we keen to assure us that my partner, a student, was able to be added, however after all was signed and sealed, I was most disappointed to be told that she would not due to 'Insurance purposes'I would have accepted this, were it not for Glen accusing me of misleading him in our initial consultation.This in turn has made it difficult for my partner to obtain any proofs of address for Banks, utilities and the council.In addition to this, they charged £200 for tenant referencing despite me already having sufficient funds to cover the tenancy period.Unprofessional company.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Johnson Hewitt's Croydon office has 80 reviews across two platforms: 75 on Google, 5 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
Johnson Hewitt is rated 4.3 out of 5 across all 80 reviews, and 4.4 out of 5 on Google from 75 reviews, checked 9 October 2026.
Johnson Hewitt, 286 Brighton Road, South Croydon, CR2 6AG, Croydon CR2 6AG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.