Every review we hold for the Croydon office, from every platform, shown as written. First names only.
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5/5
GoogleKarim has been my real estate management agent for a couple of years now. He has been attentive, professional, and always responsive in a timely manner which is critically important when a crisis such as waste piping sudden leakage causing the flat to be flooded recently occurred.
I highly recommend his services if you have a property in Croydon area!
Jennifer Β· 26 March 2024
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5/5
GoogleI had a great experience with Crown lets 4u. Their staff is incredibly helpful, specially Mr Muhammad was exceptionally polite and responsive throughout the process. I highly recommend their services!Thank you soo much Crown lets 4u and Mr Muhammad...πππ β¦
Imran Β· 26 July 2024
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5/5
GoogleHassan was really polite and very helpful with us regarding a property.
Renjith Β· 24 July 2025
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1/5
GoogleWorst estate agent I have ever dealt with and take it from a legal housing lawyer. DO NOT USE UNDER ANY CIRCUMSTANCES. The company are fraudulent and out right liars! Avoid at all costs unless you want to see your hard earned money, time and energy get wasted. Please listen tit his advice. These people are unprofessional, lying scam artists who should be shut down as soon as possible.
Vee Β· 12 March 2025
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5/5
GoogleI honestly received the best customer service. They are completely understanding with your circumstances. Flat is beautiful refurbished. Fast and consistent communication with the service and very helpful with the setup up. I 100% recommend crown lets 4 u !!
Lorraine Β· 26 March 2024
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5/5
GoogleI had a great experience with Crown lets 4u. Their staff is incredibly helpful, specially Mr Muhammad was exceptionally polite and responsive throughout the process. I highly recommend their services!Thank you soo much Crown lets 4u and Mr Muhammad...πππ β¦
Maliha Β· 27 December 2023
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5/5
GoogleVery good Estat Agent and very helpful. Especially Mr Muhammad Waseem was very helpful, good communication during the process of the rent.
They have a nice apartments and studios flat to rent.
I really recommend this Estate Agent.
Good customer service.
Tafara Β· 23 October 2023
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5/5
GoogleI am genuinely pleased with Crown Lets 4u, and happy for their services.
They were so helpful through out the renting process of my current flat. Karim is such a nice man... Waseem as well, always happy and smiling.
Kelvin Β· 23 October 2023
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5/5
GoogleHad a very great experience with them. The staff named Waseem is very polite and friendly, he dealt with us very well. The whole process was so quick and easy and I'm very happy with thier service.
Hamza Β· 23 October 2023
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1/5
GoogleKarim is one of the most sneaky Estate agent I've ever come across. He tells the dps he's renting studios when they're just rooms. Keeping people on benefits deposits and cuts corners at every chance. AVOID THIS PLACE AT ALL COSTS. Even when it comes to court he uses different names to take you court. #roguelandlord
Ben Β· 23 October 2021
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5/5
GoogleHad the best interactions with Crown team. Assisted me to get the most affordable apartments with constant feedback and best assurance. The good side was at the point of signing tendency agreement gave back part of our deposit fee which shows their trust worthiness. π π β¦
Richard Β· 3 June 2025
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1/5
GoogleGenuinely disappointing service. Was told a flat was available, I said Iβd take it. Sent them an email with all my documents, filled out a form, did everything they asked etc.
Was told tenancy checks takes 2-3 days. Iβd sent my stuff on Wednesday. Monday comes no word from them. I call them. They say the landlord will say yes tomorrow. Fine.
Tomorrow comes and no word from them again. So I call them the next day only for them to tell me the place is no longer available. Itβs been over a week since they told me I could have the flat.
Naturally, I was disappointed. But the worst part is there was no accountability from them. Blamed the landlord for not answering their emails. It's not the landlord's fault.
You set the expectations. You said the flat was mine. You failed to communicate all the details to me. You failed to properly communicate with the landlord and with myself. You are the one's to blame for such poor service.
Eriq Β· 23 October 2023
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5/5
GoogleThe letting agency provided a seamless and professional renting experience. Communication was prompt, and they were transparent about fees and terms. The property was well-maintained well, any issues were addressed promptly. Overall, a positive and efficient service.
Positive experience with the letting agent, Mr. Muhammad, Smooth communication, transparent about fees, and quick to address any concerns. Satisfied with the overall renting process.
Shradha Β· 26 July 2024
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5/5
GoogleHi
Crown Let's 4u Estate is Reliable,effective, efficient and dependable.The agent are friendly and good in communication.I recommend them to everyone who needs property.
Seun Β· 27 December 2023
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1/5
GoogleI had to go all the way down to the office since they don't answer their phone and email.
I asked the person there about the listing that has been on the website for several days now and said it was no longer available and offered a more expensive alternative...
That's a bait and switch and that's ILLEGAL.
I'm going to report them to NTSEAT to see if they're pulling this off on a regular basis.
Stephen Β· 23 October 2022
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5/5
GoogleReally happy with the service from [CROWNLET4U]. The team was professional, responsive, and made the whole process smooth and stress-free. Would definitely recommend!
Abdul Β· 24 July 2025
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5/5
GoogleFrom our initial conversations and throughout the whole process, they were very professional. They made me feel like a priority. At each step in the whole process, they came through with their commitment to excellence. They consistently found ways to get us the best deal possible.
Throughout our journey, they demonstrated immense patience and understanding of my situation.
Thanks a lot
Zulaikha Β· 27 November 2023
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5/5
GoogleI had the best customer care ever in this country with them. They explain every process to you, no hidden agenda.
DORINDA Β· 24 June 2025
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5/5
GoogleVery reliable and most recommended. Mr. Waseem was very helpful.
Antony Β· 23 October 2023
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5/5
GoogleI will highly recommend Crown lets 4u,Croydon,, One of their agents, Muhammad, guided me every step of the way till the last moment. He was always ready to help. I want to say thank you, especially to him, for supporting me to secure my accommodation. I will always choose Crown lets 4u ,,,in the future.π β¦
Md.Imran Β· 27 November 2023
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1/5
GoogleUnfortunately, this company are unable to operate in a professional manner. I would urge anyone looking for a property to avoid this company at all costs, unless they want to get ripped off. No formal protocol or processes, if you have an enquiry they do not want to answer they will simply avoid the question.
Despite the poor experience, you could class this as a lucky escape. I couldn't think of anyone worse to manage a property.
Be smart and choose another company!
RXB Β· 23 October 2020
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5/5
GoogleAwesome service provided by Mr. Waseem. He kept us well informed about each and everything from the day one till we got the property. We did face any trouble during the process. Very friendly and helpful person Mr. Waseem. I will highly recommend Crown Lets 4u Estate for all you property services.
George Β· 23 October 2023
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1/5
GoogleThese estate agents have been very mean to me so many times in the sense that, anytime I find their property been advertised and call to enquire about them, they tell me there are no properties available? I think they are not serious and do not have a good customer service.
Patricia Β· 23 October 2023
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1/5
GoogleI've been trying to call to enquire and they haven't answered the phone or emails, they hang up and say text me, I am not sure they're scammers , they texted a more expensive place and said the one I'm looking for not available I have a budget and they've shown three places I've enquired about and nothing. I don't think they're real.
Seandae Β· 23 October 2022
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.