Trusted Agent profile
★★★★★
20 reviews across 2 platforms
98 Southend, Croydon, CR0 1DQ, Croydon CR0 1DQ
Best Homes's Croydon office at 98 Southend is rated 4.4 out of 5 across 20 reviews on two platforms, including 19 Google reviews rated 4.4. Checked 9 October 2026.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
GoogleJust like to say a big thank you to dave for all the help with advice on the flat I am buying never done this before dave has a broad range of knowledge and help me not getting ripped off by the solicitors chageing me for stuff I don't need and help about tenants being out of the property through courts. Thank you Dave
5/5
GoogleMartin and Dave were my letting agents for over 13 years and I can't thank them enough for looking out for me all that time. Great guys and great customer centric service, would very much recommend and a pleasure to do business with them all these years.
5/5
GoogleI had a really good experience with best homes agency. Dave was always one call away for any emergency and help we needed where we lived. Sadly we had to move out. I highly recommend best homes estate agents
5/5
YellBest Homes are the best!
Martin Best has well over 30 years experience in Agency property managementand has acted meticulously on behalf of myself, my son, my son in law and also my daughter over recent years. His performance has been consistently first class, not only in Management but especially in tenant selection and service, where his attention to detail is second to none. He was recommended to us by a friend.There is no better Agency, in our view, in Croydon, and all areas south of Croydon.His grasp of the local market at any time and developments generally in the market,both legal and political, is remarkable.
5/5
GoogleI’d like to share a really good experience with agent Dave. From the beginning, he showed us the flats and explained everything clearly. Since then, while we’ve been living in the flat, he’s always been in touch and ready to help with any questions. Great service from Dave and his colleague Martin, and a very friendly atmosphere. We’ve really liked everything and definitely recommend them, they are true professionals!🌟
5/5
GoogleWe had a great experience with agent Dave. He was very responsive and helpful from the start, showing us multiple flats and guiding us through all the available options. Even after we moved in, Dave has always been there to assist us whenever needed. Both he and his colleague Martin provide excellent service, and we highly recommend their agency to anyone looking for reliable and professional agents 😊
5/5
GoogleBest Homes Estate Agent Are one of the best agent around in croydon martin as been just Fantastic in managing my property over the years and when it was time to evict my tenant due to non payment of rent he was straight on the case and in visiting the property and serving appropriate notice to leave. Also giving me good advice along the way as at this point the tenant was being awkward in leaving the property on the date giving to leave. Martin best was just excellent in dealing with it all the way till the end and the legal paper work to Add which help me to relax and have some peace of mind that i will get my house back which we as landlord need at times. i like to say a BIG BIG Thank you to Martin best and his staff at Best Homes for your help which all turn out to be fine in the end. when owning and buy to let flat or house it really important in choosing the right agent and i can say i did with (BEST HOMES) I will look foward in working with you all again soon. Thank you. A.W
5/5
GoogleDave was so so helpful and kind updating us during references. I would highly highly recommend them
1/5
GoogleI rented my property through this company. I told Best Homes that I do not want someone that is on benefits, have pets of smoked. Apart from that I am fine with their choice. The person they rented to had fake (forged) references that Best Homes did not check out. Within three 3 days of the tenant moving in she contacted me and said that she would not be paying her rent as she was on housing benefit. I contacted Best Homes who told me that she was self-employed and on a good income. It took 18 months and three court hearing to get rid of the tenant. The tenant still owes my over £4000 and Best Homes has washed their hands of the entire affair. The police told me that Best Homes were under a duty of care to check the references (they didn't). My MP sent Best Homes a letter saying that Best Homes were incumbent to pay me the missing money (they didn't). I wish I had never heard of this company.
This is obviously a fake review as we have never heard of a Bob Fisher and this scenario has never taken place - How sad that someone has taken the time to come up with this nonsense.
5/5
GoogleMartin and Dave made my tenancy total bliss. Checking in and out of the property was as smooth as it can be, no hidden fees, no nonsense and always dealt with our queries in a timely manner. Highly recommended.
5/5
GoogleOne of the best agencies around as the name suggests....
5/5
GoogleOnce again Martin best and dave as been working hard in this uncertain times to insure us landlord's revceiv our rent and giving tenants good advice in how to work with as landlord's . I can only say that he as been outstanding in this hard times we all living in right now. thank you matin and keep safe.
5/5
GoogleI must say best homes South croydon are the best company I ever rent with very professional Martin and dave Thank you
1/5
GoogleThe office has peoples personal paperwork all over the tables so people can see. No professionalism and rude.
5/5
GoogleMy family has trusted Best Homes for many years and I would recommend them as both selling and letting agents. Martin goes the extra mile for his clients and does business in an honest and communicative way.
5/5
GoogleVery helpful company
5/5
GoogleVery professional. Problems do occur on rare occasions, and when they do, they are always handled in the best/quickest possible ways.
5/5
GoogleHighly recommended! Very professional service.PositiveQuality, Professionalism, Value
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Best Homes's Croydon office has 20 reviews across two platforms: 19 on Google, 1 on Yell. Reviews may appear on more than one platform. Checked 9 October 2026.
Best Homes is rated 4.4 out of 5 across all 20 reviews, and 4.4 out of 5 on Google from 19 reviews, checked 9 October 2026.
Best Homes, 98 Southend, Croydon, CR0 1DQ, Croydon CR0 1DQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.