Trusted Agent profile · Croydon
★★★★★
1,940 reviews across 2 platforms
909-911 Brighton Road, Purley, CR8 2BP, Croydon, CR8 2BP
Andrews's office in Croydon, at 909-911 Brighton Road, is rated 4.9 out of 5 across 1,940 reviews on two platforms, including 195 Google reviews rated 4.8.
Every review we hold for the Croydon office, from every platform, shown as written. First names only.
5/5
TrustpilotBig shout to AMSmith@ westbury-on-trym…
Big shout to AMSmith@ westbury-on-trym branch. Through out the process from the initial meeting, you remained professional, your communication skills are excellent. It was a challenging process at times and we felt listened to, this made all the difference . We got the keys 👏👏👏.Thank you .
5/5
TrustpilotFriendly and helpful staff
Appreciate Isaac from the branch went above and beyond to accommodate my crazy schedule on a Saturday to fit in two viewings back to back. He has been super professional and helpful throughout even we decided not to pursue with the properties in the end. Thank you very much.
5/5
TrustpilotI visited the office seeking advise as…
I visited the office seeking advise as I am currently struggling with management of my one bedroom flat that I have been letting privately to date. I was really impressed with how knowledgeable and friendly the team was and I will certainly use their services in near future
5/5
TrustpilotAndrews MSN
We have just Sold our 2 bedroom house through Andrews in MSN ,the sale went through as smoothly as we could of wished with the help of Lisa Marie Martin .All phone calls and questions answered quickly and professionally.We would definitely use Andrews again.
4/5
TrustpilotI found the whole team extremely professional
I found the whole team extremely professional and willing to support my many requests.As a buyer one often feels back footed as the agent represents the seller - this agency manages to find the right balance and I thank them for that - its a rare quality.
5/5
TrustpilotQuick Easy Process
We had a house viewing with Jasmine and she was really friendly and let us have all the time we needed to really view the property. She wasn’t pushy and didn’t match us around the house like many other estate agents do.
5/5
TrustpilotExceptional!
Today I had the amazing opportunity to meet Nancy who showed me around some fantastic new build apartments. Her expertise and manner was exceptional and she really made me feel at ease as this was my first time viewing properties. I cannot wait to build a relationship with this agency!
5/5
TrustpilotFive star agent
We viewed a property with nick from Andrews downed branch. Although we didn’t buy the property we thought NIck was a very good estate agent. He was very informative about the area and easy to chat to. Five stars for him.
5/5
TrustpilotI've viewed three properties now with…
I've viewed three properties now with James from AndrewsHe is very friendly yet professional it's like looking at a house with a friend.We are very impressed with their commitment to buyers and sellers would not hesitate to recommend them for selling or buying
5/5
TrustpilotGreat Service
I had three separate viewings with Georgia across an afternoon and was really happy with the service. She was helpful when discussing options and benefits for each property, listened to, and dealt with any queries I had, and provided me with extra details for all. Really helpful.
5/5
TrustpilotGreat experience from beginning to end
Great experience from beginning to end. It was an easy decision to make upon meeting Drew. His valuation was ambitious but achievable and was backed with strategy and date. I felt at all times he had my best interest at heart. Thank you to the whole team.
5/5
TrustpilotWe were looking for a property recently…
We were looking for a property recently and Michael has done a great job taking us starting with a viewing to moving into the flat. It was all a well explained process with clear steps and well automated too. Can highly recommend this agency
5/5
TrustpilotWe just move out from property rented…
We just move out from property rented from Andrews property and I need to Say that it was a pleasure to deal with Sarah. She was always very Kind and helpfull for us. Highly recomend this agency, and espesially Sarah:)
5/5
TrustpilotGreat service from Hayley Tennet
Great service from Hayley Tennet. Very reliable and communicative with us as tenants regarding any issues or queries we needed answering and good at explaining how the system works for us as first time movers. Highly recommend her services!
5/5
TrustpilotThey have been great and helpful from…
They have been great and helpful from the first minute until the house was sold. We couldn’t be happier with their service. If I have another house to sell (I wish I do), I would definitely use them again.
5/5
TrustpilotRental experience with Andrews
I have enjoyed my experience with Andrews from the moment I met Michael Villacis. He was super helpful, transparent and made himself available for any inquiries. All in all I look forward to working with Andrews to help secure the rental which works for us.
5/5
GoogleIn the long and protracted sale of a flat, conducted on my part from 150 miles away, I found the staff at Andrews always courteous and helpful. When the original buyer dropped out of the sale, Andrews found another buyer within a few days. They helped me to achieve very nearly the asking price for the property.PositiveResponsiveness, Professionalism, Value
5/5
TrustpilotAbsolutely Amazing guys.
Absolutely Amazing guys.. I have enjoyed there service and I get what I wished for. They are efficient, helpful, friendly. Shout-out to Molly and Freya for there excellent customer service and helping mentality towards there clients.10/10 would recommend these guys...
5/5
GoogleArif Khan and Luke Levy negotiated a great purchase for us. We are new to the area (Purley), however Arif (at the viewing) had in-depth knowledge of the road and understood our requirements/priorities. He is charming and thoughtful and was very easy to deal with. Thank you.
5/5
TrustpilotSeamless
Seamless , professional experience
Hi Julian, thank you for taking the time to write a five star review. I am really glad to hear it was a seamless and professional experience, thank you for sharing! All the best for the future, Laura.
5/5
TrustpilotMonika
The best company! The team work in an open and transparent way, the communication is great and very effective, I feel valued and respected as a tenant. Letting manager is always available and responds promptly to my queries and needs.
5/5
TrustpilotThomas & the lovely team of the Andrews…
Thomas & the lovely team of the Andrews Southfield branch are not only very pleasant to deal with, but are also very professional & reliable partners for all administrative matters related to the of my property. Keep up your brilliant work!! 5 Stars*****
1/5
GoogleIf you want to deal with uncoordinated, snappy and incompetent staff, running after them for everything, this is the place to go
Good afternoon Aileen, If you’d like to discuss your experience in more detail please don’t hesitate to contact the branch to talk this through further as we would really like to be able to resolve your complaint.
5/5
TrustpilotA very impressive service
Nancy from Andrews was early (like me!) at the viewing and came with all the necessary literature including "Key Facts for Buyers" which was great and more than I was expecting. She was knowledgeable, professional and friendly. A very impressive service!
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