Romans Crowthorne reviews

★★★★★ 5/5

Trustpilot

Outstanding service

I can't express how grateful I am to Nathan, Steve, and Mark for their exceptional help in finding me the perfect rented home. I was in a really difficult situation, and while most estate agents wouldn't assist, the team at Romans went above and beyond to support me, taking a genuine interest in understanding my circumstances. Thank you so much for your outstanding service!

Olivia · 12 August 2024

★★★★★ 5/5

Trustpilot

Romans have been excellent

Romans have been excellent, especially the sales manager Daisy and her team, they made the selling process seamless and we are very grateful for all their efforts. Also the move manager Lorraine Eivers was great, she was constantly in contact, updating us on a regular basis. Romans you have been great, if we ever move again we will be back!Thanks Mark & Kerry

Mark · 12 October 2023

★★★★★ 1/5

Trustpilot

Worst agency we have worked with among…

Worst agency we have worked with among several up and down the UK.There is little interest shown by anyone from Manager or reps and no continuity with anybody.No use of mobile phones so only messages can be left and return calls are few and far between.Success rate has been nil so moving to another agency.

Richard · 5 April 2024

★★★★★ 5/5

Trustpilot

5 Stars for Romans Lower Earley

I would recommend Anthony Parker and the lettings team at Romans Lower Earley Branch. Anthony was very professional and informative during our viewing. He was friendly, patient and helped me through every step to securing my property. As a woman and carer he treated me with respect, understanding and courtesy.

Romany · 17 October 2021

★★★★★ 5/5

Trustpilot

Lisa Fazal

Lisa FazalLisa have been our property manager for a few years now shes absolutely amazing ,she response very quickly and does her best to resolve any issues straight away. 10 out of 10!!Thank you Lisa for your amazing work.

Monica · 17 February 2023

★★★★★ 5/5

Trustpilot

Donna, Marie is most helpful and efficient

Donna, Marie has been most professional and effective when dealing with the case of my washing machine which broke down. At every stage she communicated what was happening and made it easy for me to get in touch with her. I am so grateful for her help

Kathleen · 10 May 2022

★★★★★ 5/5

Trustpilot

Wonderful

Romans have been utterly brilliant from start to finish on my recent move. They have been helpful, polite and professional every step of the way! Moving is an experience that can be filled with such anxiety and stress, but it’s not been that way at all these past weeks. This is thanks to Barnaby (Camberley branch) with the viewing, Sarah (Camberley branch) as our main point of contact who has gone above and beyond, and Courtney in the final stages from Head Office in Bracknell. Thanks to you all!

B · 26 January 2022

★★★★★ 5/5

Trustpilot

5 out of 5 for Romans

5 out of 5 for Romans. They have always done their best to assist with every enquiry and request and are a really nice bunch! Extra thanks to Donna-Marie Brant at Bracknell for always being there for us!

Ronnie · 8 March 2023

★★★★★ 5/5

Trustpilot

I can’t believe how quickly Steve and…

I can’t believe how quickly Steve and his team got my property let.They are professional and honest people with a brilliant understanding of the market.I would not hesitate to recommend them to friends and family.Thanks again Steve and his team.

Lee · 16 December 2022

★★★★★ 5/5

Trustpilot

Support through arbitration

Issy York has been extremely helpful with regards a tricky tenancy. This has had to go to arbitration through the NDO scheme and she supported me collating all the paperwork in terms of invoices and work completed. Any questions she replied very promptly.

Kate · 18 August 2022

★★★★★ 5/5

Trustpilot

Amazing customer service - Barnaby at Romans Camberley.

Have had such an easy and joyful experience with Romans Camberley. Barnaby has been incredibly professional and extremely helpful with every single question we have had and we have felt supported in every stage of the process, which has just made it so stress free! Thanks a million Barnaby!

Tanika · 12 October 2021

★★★★★ 5/5

Trustpilot

We highly recommend Lisa Fazal

Lisa has been our property manager for many years. She is always helpful and responds quickly to any concerns we have. Romans is a large property management company, but Lisa always adds a personal touch, and it is great to have one point of contact.

Anna · 6 May 2022

★★★★★ 5/5

Trustpilot

Smooth experience as a Tenant

I had a 2.9 year tenancy period with a property managed by Romans .Denise, our property manager, was prompt in carrying out maintenance tasks . My experience with Romans - Basingstoke was positive and I found them to be meticulous and professional.

Vik · 11 September 2022

★★★★★ 5/5

Trustpilot

Great since Benjamin Nujeerallee​ took over…

Since Benjamin Nujeerallee took over as my property manager, things have massively improved over the shocking service previously received. Ben is quick to respond to issues and requests and progresses things well. Such a change. Thanks Ben.

Gavin · 10 March 2023

★★★★★ 1/5

Trustpilot

Really disappointed in the Swindon (Taw…

Really disappointed in the Swindon (Taw Hill) branch. Not only did I feel as though they didn’t really care about anything (since they took over from Dewhurst). I’ve just had to deal with an issue that nearly caused a problem with my credit file. They notified Thames Water that we had moved in to the property we just moved out from! And I started to receive outstanding bills from Thames Water!! Luckily I know someone who helped me sort it.

Joe · 2 August 2023

★★★★★ 5/5

Trustpilot

Kimberley Garcia Jones

Service was speedy and great! Special thanks to Kimberley Garcia Jones for helping me with my flat maintenace issue and even going the extra mile to assist me even outside work hours! She was very kind and quick with her responses. Many thanks again

Rach · 10 June 2022

★★★★★ 5/5

Trustpilot

I was really impressed with Romans

I was really impressed with Romans, Lorraine Eivers did an amazing job of updating us ever week and keeping on top of both us and the sellers to make sure the process was as quick and easy as possible, she was fantastic. The rest of the team were also excellent, when ever we spoke to them they were able to give us quick, accurate and up-to-date information on what was happening, they all seemed to work and communicate very well together.

Tori · 2 August 2023

★★★★★ 5/5

Trustpilot

Thank You Romans from Reading Football Club

I want to thank everyone who assists Reading Football Club at Romans Estate Agent, Reading Branch especially Suresh Rana Magar, he shows superb customer service, assistance and professionalism and goes out of his way to assist our needs, I want to say that Romans is one of our top preferred agents, who I feel comfortable dealing with.

Lynne · 16 January 2024

★★★★★ 4/5

Trustpilot

Well done Romans Yateley

My opinion of Romans as a company was not good but the branch in Yateley were so good it changed my opinion! Special mention to Jack Barton who was always available and his professionalism was second to none. So well done Romans and well done Jack

Wendy · 24 February 2022

★★★★★ 5/5

Trustpilot

Thanks to Roman Agent and her Move…

Thanks to Roman Agent and her Move Manager in my purchase. Move manager have had done a great job to help and liaise with my solicitor to shorten the consuming time and disputes. Hope Roman success in the future and keep it up.

Wah · 16 July 2022

★★★★★ 5/5

Trustpilot

Thanks for managing our property for 15 years.

Romans has fully managed our rental property for 15 years. During that time, they have been highly professional, communicative and consistent. Our current manager, Donna-Marie Brant has been excellent. When things went wrong, Donna was always there to sort things out. I’m pretty sure our tenants also had a good experience. Overall highly recommended.

Consumer · 14 March 2024

★★★★★ 4/5

Trustpilot

Very helpful and supportive

Amy was very understanding and helpful. She replied very quickly and thoroughly to all my queries. I especially appreciated her help in clarifying practices in renting in England and little tips on how to approach looking for properties without getting overwhelmed.

Marina · 16 September 2022

★★★★★ 5/5

Google

Hannah helped us purchasing our first propriety. The process was smooth, she confidently went above and beyond, providing a personable service that made us feel safe and in control, she even recommend a painter from her personal connections. We couldn’t be happier with the whole process and with the propriety - that’s all thanks to Hannah!

Claudio · 18 January 2024

★★★★★ 5/5

Trustpilot

Katie's assistance left a deep impression on me

I would like to take a moment to express my sincere appreciation for the exceptional assistance provided by Katie Page during my recent lease application process. I encountered some challenging issues that I believe few people have ever faced in this process, but Katie's unwavering patience and attention to detail were truly remarkable.I am grateful for the exceptional assistance provided by Katie Page during my rental process. She demonstrated remarkable patience in resolving the issues I encountered, and did so with empathy and kindness. I believe she is an outstanding representative and deserving of recognition.

William · 29 June 2023