Every review we hold for the CROWTHORNE office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had the pleasure of working with Michael Hardy in Crowthorne for purchasing our new home, and I must say they have been absolutely fantastic throughout the entire process. We were involved in a complex and lengthy chain of transactions, and without Jane's exceptional dedication and communication skills, I doubt we would have successfully exchanged our move.
Jane's ability to keep all parties informed and engaged was truly remarkable, and she played a pivotal role in bringing everything together seamlessly.
Additionally, Ben stepped in on the day of the exchange, a crucial moment that did not happen smoothly. He went above and beyond to ensure that everything progressed as needed, doing whatever it took to ensure a successful outcome.
Overall, I cannot thank Michael Hardy enough for their outstanding service. Their team's professionalism, responsiveness, and commitment to their clients are commendable. If you are looking for an estate agency that will truly go the extra mile, I highly recommend Michael Hardy in Crowthorne. Thank you once again for making our home buying journey a success!
Jessica · 28 April 2024
Agent replied · 26 August 2024
Wow, thank you for your great 5 star review, we are pleased to hear you chose Michael Hardy to buy your future home from. We understand the importance of going the extra mile and are glad to hear Jane and Ben provided you with the top level of service that we pride ourselves on. Thank you from the team at Michael Hardy's.
★★★★★ 5/5
GoogleWe were delighted with the excellent service provided by Michael Hardy estate agents in selling our house, in what was a challenging market at the end of 2023. The marketing was spot on, and Ben relatively quickly secured a very good offer. When unfortunately this offer fell through due to other buyers at the bottom of the chain pulling out, he quickly secured a second satisfactory offer, which we accepted. He remained positive but realistic throughout, and kept us up to date at all times.
Jane then very efficiently and successfully saw the sale through to completion, was ever dynamic and positive, and managed all interactions with great tact and patience! She kept us regularly up to date about progress.
And Daragh stepped in as and when necessary - We really felt well looked after by the whole team - A very big thank you from us all!
Veronica · 28 April 2024
Agent replied · 26 August 2024
Thank you for your great review, we are pleased to hear you chose Michael Hardy to sell your property. We understand the importance of going the extra mile and are glad to hear Ben, Daragh and Jane provided you with the top level of service that we pride ourselves on. Thank you from the team at Michael Hardy's.
★★★★★ 5/5
GoogleDespite a challenging market and a lengthy process, the whole team at Michael Hardy stayed on task, worked hard and successfully sold our property. Many thanks and yes we'd recommend their services.
Gavin · 15 December 2025
Agent replied · 29 December 2025
Thank you very much for your kind review. Despite the challenging market, we’re delighted the team at Michael Hardy could achieve a successful result for you. It was a pleasure working with you throughout the process, and we truly appreciate your recommendation. Wishing you all the very best for the future.
★★★★★ 5/5
GoogleI have had two dealings with Michael Hardy (Crowthorne) over the years and on each occasion, I've experienced a very personalised and fantastic service. The first time, they helped me purchase my house and that was very straight forward and just now, they helped sell my house. I did not even bother contacting other local agents as I was confident Michael Hardy were competitive, it wasn’t worth cutting corners with some of these DIY online estate agents, I knew Michael Hardy would be knowledgeable, trustworthy and would see the sale through by liaising up and down the chain and do whatever it takes to move things along. The service was easy from start to finish and the whole team have been on the ball, proactive, great communication, follow through on everything that has been discussed and agreed upon, keeping me up to date throughout the whole process. I would have no reservations whatsoever in recommending Michael Hardy and the team! Thank you so much!
Natasha · 28 February 2024
Agent replied · 26 August 2024
Thank you for your great review, we are pleased to hear you chose Michael Hardy to sell your property. We understand the importance of going the extra mile and are glad to hear Michael Hardy provided you with the top level of service that we pride ourselves on. Thank you from the team at Michael Hardy's.
★★★★★ 5/5
GoogleIt was not the easiest of properties to sell, but Barny and all the team at Michael Hardy and Co were very helpful throughout and steered it to a successful conclusion.
Samantha · 14 November 2025
Agent replied · 14 April 2026
Thank you so much for your kind words! We’re delighted Barnaby and the team at Michael Hardy could help you through the process and achieve a successful sale. Wishing you all the best in your next chapter!
★★★★★ 5/5
GoogleWhen it came time to sell our family home, we chose Michael Hardy because we had used them also as rental agents. They worked very hard for us, gave us honest opinions and when we pushed for a quick sale via the solicitors - that's what we got. If you want honest, hardworking and fair - that's what you get.
Linda · 7 December 2024
Agent replied · 10 December 2024
Thank you so much for taking the time to send such lovely feedback, it really is appreciated. On behalf of the team here at Michael Hardy may we wish you every happiness for the future.
★★★★★ 5/5
GoogleMoving home can be an extremely daunting experience, however our anxieties were alaid by the swift and prompt actions and return of calls.
The helpful information provided by Kelly during the viewing and afterwards …
Debbie · 14 September 2025
Agent replied · 14 April 2026
Thank you so much for your kind words and recommendation. We’re delighted to hear that Kelly, Daragh, and Jane provided you with 5-star service and help make the process less daunting. It’s wonderful to know the whole team’s efforts made a … More
★★★★★ 5/5
GoogleMichael Hardy Crowthorne handled our purchase very professionally. They were quick to provide any updates, and a particular mention of the sterling efforts by Jane in Sales progression.
Paul · 14 November 2025
Agent replied · 14 April 2026
Thank you so much for your glowing review! It was truly our pleasure to assist with your move and appreciate your comments about Jane. We wish you all the best in your new chapter and hope to be of service to you again in the future. Once again, thank you from everyone at the Michael Hardy Team!
★★★★★ 5/5
GoogleWe used Michael Hardy, Crowthorne for the sale of our home. We found their service impressive from start to finish of the process and across the whole team. An important aspect of the relationship was that we were able to totally trust and rely on the information given. Communication was excellent and any queries were handled quickly and effectively, with a keen attention to detail. We would not hesitate to recommend their services. Thank you.
Rebecca · 29 January 2024
Agent replied · 26 August 2024
Thank you so much for your glowing review and your recommendation, it was totally our pleasure to help you in your move. We wish you all the very best for the future and thank you again from the team at Michael Hardy Crowthorne.
★★★★★ 5/5
GoogleWe recently purchased a property through Michael Hardy estate agents and couldn't recommend them highly enough. A special mention to Daragh who was incredibly kind and supportive. We both really appreciated all his help and guidance from start to finish. Ravi was also lovely and welcoming when showing us around the properties. Thank you so much!
Stephanie · 6 July 2020
Agent replied · 6 July 2023
Thank you for choosing Michael Hardy and thank you for your kind words about your experience of working with us.
★★★★★ 5/5
GoogleFantastic service. Great communication throughout,Very happy with how the property was marketed. Ours was a lengthy process with a few hurdles to get across but we had good support from all the team and with their patience got there in the end.
Absolutely would recommend
Maria · 6 July 2022
Agent replied · 29 October 2023
Thank you so much for your glowing review and your recommendation, it was totally our pleasure to help you in your move. We wish you all the best in your new home.
★★★★★ 5/5
GoogleFantastic from start to finish - keeping me updated at all stages. Always exceptionally helpful, knowledgeable and understanding of the slightly unusual situation where I was buying a property for my mother rather than myself, and acting as her attorney. Jane Down in particular stood out as a brilliant member of the team, but everyone I spoke to was great. Thank you for everything!
Will · 27 July 2024
Agent replied · 26 August 2024
Thank you so much for taking a moment out of your day to share your positive feedback with us, We’re thrilled to hear about the 5 star service you received from Jane and the team. We wish you and your mother all the best and hope that we can perhaps be of service to you in the future.
★★★★★ 5/5
GoogleJust like to say a massive thank you to Ben and the team who have gone the extra mile to get the troublesome sale over my parents home over the line. Pretty sure many other agents would have fallen short. Well done and thank you so much. Will, and have already thoroughly recommended.
Simon Allder
Allder · 6 July 2020
Agent replied · 6 July 2023
Thank you for choosing Michael Hardy to sell your late father's house, and thank you for your kind words about your experience of working with us.
★★★★★ 5/5
GoogleBen and his team at Michael Hardy Crowthorne have done a brilliant job, working tirelessly on our behalf from the start to the finish of our house sale. Great expertise and nothing was too much trouble. Five stars, fully deserved.
MARY · 8 December 2022
Agent replied · 29 October 2023
Thanks for your 5* review and lovely comments. We are glad that we've been able to help and appreciate your comments about Ben and the team.
★★★★★ 4/5
GoogleWe purchased through Michael hardy who were very attentive throughout the whole process. Thank you very much. Would recommend Michael Hardy estate agents.
Isabella · 14 November 2025
Agent replied · 14 April 2026
Thank you so much for your kind words and for taking the time to leave us a review. We’re delighted to hear that you found the team at Michael Hardy's attentive throughout your purchase. Thanks again, and we hope to have the chance to assist you again in the future.
★★★★★ 5/5
GoogleBen, our estate agent was very professional + effcient and informing me of all the progress of our long sale
Joy · 29 November 2025
Agent replied · 29 December 2025
Thank you for your lovely review. We’re delighted to hear that Ben kept you well informed and made the long sale process smooth. We're always here if you need anything in the future.
★★★★★ 5/5
GoogleAmazing dealing with Ben and Jane, thank you for all the kindness and help. Would highly recommend
Andrew · 14 November 2025
Agent replied · 14 April 2026
Thank you so much for taking the time to send your feedback, we truly appreciate your kind words and your comments about Ben and Jane. Wishing you all the best as you settle into your new home as well! If you ever need anything in the future, don't hesitate to reach out.
★★★★★ 5/5
GoogleWe purchased through Michael Hardy, Crowthorne. I rarely write reviews but they were brilliant. Ian Roach was our point of contact and provided a service that was second to none. He was always very friendly, positive, patient and helpful. Ian was forthcoming with his assistance and successfully problem solved a few issues that cropped up along the path promptly and to great effect. This made the entire process significantly easier and quicker. A huge thanks to Ian and the team. I would recommend Michael Hardy Crowthorne without hesitation.
Benjamin · 7 July 2017
★★★★★ 1/5
Google*revised after Michael Hardy’s response*
The worst and last experience with Michael Hardy. I unreservedly do not recommend this company.
Response to MH: I believe you mean less than 50% of what the landlord and Michael Hardy had hoped for? A received SAR clearly demonstrated Michael Hardy’s intentions and commercial motivations. Furthermore, your response highlights the very reason why Michael Hardy is not recommended.
Aaron · 22 October 2023
Agent replied · 29 October 2023
It is with regret that we receive your recent review. Michael Hardy Lettings acted for the landlord and followed a professional process regarding your checkout. Unfortunately, in your case, there was a disagreement regarding the deductions from your deposit, and so as a reputable letting agent we sent this for arbitration by an Independent Case Examiner at the Tenancy Deposit Scheme.
We appreciate that the award is not what you had hoped for, but Michael Hardy Lettings acted in both your interests to reach a settlement so your deposit could be returned to you minus any appropriate deductions.
It is disappointing that you found the process unfair and review worthy, but as a letting agent we always follow ARLA, Property Ombudsman and TDS guidelines, and the amount of deposit returned to you, illustrated that these were followed.
★★★★★ 5/5
GoogleHad excellent service from Dan and the whole team and Michael Hardy from our very first conversations through to post-moving in and even help with any minor issues being resolved incredibly quickly.
Genuinely very appreciative and pleasantly surprised nowadays with their high quality of customer service. Recommend to everyone!
Keith · 27 July 2024
Agent replied · 26 August 2024
Thank you for your 5 star review and kind comments about Dan and the team, It’s always our pleasure to provide our customers with fast and efficient service. We’re happy you’ve had a 5-star experience. Thanks again for sharing your feedback.
★★★★★ 5/5
GoogleWe recently used Michael Hardy as purchased a property that was listed with them. They were absolutely fantastic from start to finish, extremely accommodating and made us feel prioritised throughout the entire process. I'd highly recommend the team in Crowthorne to anyone for a brilliant service.
Charlotte · 27 July 2024
Agent replied · 26 August 2024
Thank you so much for your glowing review and your recommendation, it was totally our pleasure to help you in your move. We wish you all the best in your new home.
★★★★★ 5/5
GoogleCannot fault the staff at Michael Hardy, all very polite, very friendly and all seem to go the extra mile in the effort to secure your purchase and guide you along the way even when you hit the odd snag.
Daragh & Jane, we cannot thank you enough for all your efforts!
Reece · 29 March 2024
Agent replied · 26 August 2024
Thank you for your 5* review and lovely comments. We are glad that we've been able to help and appreciate your comments about Jane and Daragh.
★★★★★ 5/5
GoogleExcellent kept me fully informed all the way through the process.
Edward · 14 September 2025
Agent replied · 14 April 2026
Thank you for your kind words it really is appreciated. We wish you all the very best for the future.
★★★★★ 1/5
TrustpilotThe estate agent withheld my deposit…
The estate agent withheld my deposit for over a month.
Earl · 17 June 2026
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
