Every review we hold for the Crowthorne office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleWe just move in into a house and Nick from the agency has been amazing ! Supporting us all alone, doing visio as we lived 9h away, replying to emails within the day and always calling back. I recommend them if you want to rent with them.
Doriane · 16 April 2023
Agent replied · 13 June 2024
Many thanks for a lovely review of our colleague Nick in our Lettings department. Thank you very much!
★★★★★ 5/5
GoogleWe have been extremely impressed with the friendly professionalism shown by Nick and Karen handling the letting of our apartment. They are so helpful and responsive that all our dealings have been straighforward. We are especially aware how excellent they are as we have another property - out of area - handled by another agent whose awfulness makes a stark contrast.
We recommend Schippers very highly.
R · 16 April 2020
Agent replied · 13 June 2024
Thank you very much for a wonderful review of Nick & Karen. Your kind words typify their commitment to providing a professional, yet personal service to our landlords. Many thanks again.
★★★★★ 5/5
GoogleWhat a great Agent. So proactive and trustworthy. I would recommend Frank Schippers 100%. Thanks Karl and Frank.
Debbie · 16 April 2020
Agent replied · 13 June 2024
Thank you Debbie, for a wonderful review!
★★★★★ 5/5
GoogleWe bought our first house with help of Frank Shippers. Right from the beginning, Frank has been proactive and helpful in providing guidance and information at each and every step in the process making it simple and stress free. Some of the suggestions from Frank have made a difference.
I would highly recommend Frank Shippers to anyone who is buying or selling house in Crowthorne.
Siddharth · 16 April 2020
Agent replied · 13 June 2024
Thank you very much for a wonderful review of Frank and pleased we were able to make your purchase as stress free as possible. Please do let us know if we can be of any further advice or assistance.
★★★★★ 3/5
GooglePlease be aware, they have a policy only allow adult viewing. Something I haven't experienced with any other estate agents. I can't comment on their quality as an estate agent, as we couldn't experience a viewing with them owing to child care. Not a negative, nor positive review, just for information to other would-be clients.
Jack · 16 April 2022
Agent replied · 13 June 2024
Dear Jack, thank you for your comments in regards our covid protocol viewing policy.
As you can appreciate, the safety of our clients, customers and staff is our highest priority and we do apply a two person (adults only) per viewing limit. In this instance we offered to conduct viewings for you and for your partner separately, but on the basis of only two people in attendance at any time. Whilst this might have added a few minutes to an appointment, it would have met recommended protocols and would not have necessitated the arrangement of child care.
We are sorry if you feel that our approach is too strict, but we have to balance the wishes of our seller clients in showing potential buyers around their property with maximising safety for viewers and staff.
★★★★★ 1/5
GoogleTerrible service. Do not use. Charged us for cleaning a chimney above an open fire that was never used.
Tom · 15 October 2024
Agent replied · 25 October 2024
It was made clear in the tenancy agreement what your obligations were at the end of the tenancy with regard to cleaning the property in readiness for the next tenants, in the same way as it was cleaned for you. Unfortunately the property was not left in a satisfactory condition and required an end of tenancy clean.
You weren't charged for a chimney sweep.
★★★★★ 5/5
GoogleI can highly recommend Frank and his colleagues. Frank has been great to deal with and offered a highly professional and Trustworthy service. He has provided a really personal service and been very pleasant to deal with. I would not hesitate to recommend his team to others and use again in the future if the need arises.
Louise Howard
Louise · 16 April 2021
Agent replied · 13 June 2024
Thank you Louise, for your review of Frank and his colleagues and it’s lovely to know you’re happy to recommend us to others.
★★★★★ 5/5
GoogleFrank Schippers have now helped us to sell two houses. Highly, highly recommend them to anyone looking to buy or sell a house. An exceptionally good customer experience.
Christine · 16 April 2024
Agent replied · 13 June 2024
Thank you Christine, for your wonderful review of Frank Schippers and we thank you for trusting us with the sale of your two houses.
★★★★★ 5/5
GoogleDavid helped us both sell and buy my mum’s retirement property in Crowthorne, he was very personable, helped us throughout the process, very professional. Thankyou
Sarah · 16 April 2024
Agent replied · 13 June 2024
Thank you very much for a great review of David and wish your mum all the very best in her new home.
★★★★★ 5/5
GoogleNick and the Lettings team have been extremely professional and very supportive over the past 8 months. They were very helpful in finding me a rental that provides the space and security I need. I would highly recommend the team.
Terri · 16 April 2023
Agent replied · 13 June 2024
Thank you for your 5* review of Nick and our Lettings team and pleased you find us professional and supportive. Many thanks again.
★★★★★ 5/5
GoogleI have recently purchased a flat through Frank Schippers and experienced several problems with the on-line solicitors that I had chosen. Karl could have not been more helpful, always doing his very best to iron out problems and to intercede on my behalf in a friendly and professional manner. I would certainly recommend this friendly agency. Many, many thanks.
Penny · 16 April 2020
Agent replied · 13 June 2024
Many thanks for your very kind review of Karl at Frank Schippers Estate Agents. We try our best to make the buying process run as smooth as possible and very much appreciate you are happy to recommend our company.
★★★★★ 5/5
GoogleDavid Phillips has kept me sane through such a stressful house purchase! So professional and helpful throughout the whole process and communication has been outstanding! The welcome hamper was a really lovely touch.
I will definitely use Frank Schippers again in the future if and when I move house.
Desni · 16 April 2022
Agent replied · 13 June 2024
Thank you very much for your wonderful review of David. It is appreciated and we hope you will be very happy in your new home.
★★★★★ 5/5
GoogleVery professional and friendly local company. Always kept me informed regarding the house viewings and prospective buyers feedback. Would certainly use their services again.
Graham · 16 April 2024
Agent replied · 13 June 2024
Many thanks for your lovely review and we look forward to being of service to you in the future.
★★★★★ 5/5
GoogleExcellent experience - Karl was very efficient, personable and professional. Thank you!
Caroline · 16 April 2019
Agent replied · 13 June 2024
Thank you, Caroline for your lovely review of Karl. Much appreciated!
★★★★★ 1/5
GoogleVERY RUDE AND UNPROFESSIONAL! I had a family member have the displeasure of working with Frank Shippers. Would not recommend them to anyone!
Alex · 16 April 2024
Agent replied · 13 June 2024
Hi Alex, please email us via
enquiries@frankschippers.co.uk with some more details of your ‘family member’, so we can look into this further.
Update on this review is that we are yet to hear from Alex.
★★★★★ 5/5
GoogleReally great service and very professional. As first time renters we were so happy to be so well looked after by Nick.
Laura · 16 April 2024
Agent replied · 13 June 2024
Thank you Laura, for a super review of Nick and we hope you will be very happy in your new home.
★★★★★ 5/5
GoogleMy dealings with Frank and the team from moment one have been nothing short of outstanding. Quick to respond, knowledgeable about the market, no question was too much for them all. Professional and nice people do exist in estate agency! If you're thinking of buying or selling (or letting I guess too) then I can't recommend them enough.
Sam · 16 April 2019
Agent replied · 13 June 2024
Thank you Sam for a wonderful review with such kind words of our team here at Frank Schippers. It is very much appreciated.
★★★★★ 5/5
GoogleSelling my house with Frank Schippers has been such a positive experience. From start to finish, they’ve provided an outstanding service.
Ashrose · 16 April 2024
Agent replied · 13 June 2024
Thank you very much for your 5* review and we are pleased you had a positive experience with us.
★★★★★ 5/5
GoogleFantastic service and experience with the purchase of our family home. From the start to the very end, Karl left us in no doubt that we were in very safe hands with his dedication and frequent communication.
We would certainly use Frank Schippers again 😊
Neil · 16 April 2022
Agent replied · 13 June 2024
Thank you Neil, for a great review of Karl and we trust you will be very happy in your new family home.
All the very best from us!
★★★★★ 5/5
GoogleNick and the Schippers team helped me find a wonderful flat in Crowthorne and I am so grateful to them.
Helen · 16 April 2024
Agent replied · 13 June 2024
Thank you for a great review of Nick and the team at Frank Schippers and we are pleased you are enjoying your new flat.
★★★★★ 5/5
GoogleWe initially rented our property via Frank Schippers and they were very lovely to deal with, efficient and helpful at all times. We then got the opportunity to buy the property and they were very helpful in facilitating this from start to finish. We highly recommend them, they're a great team, whether you're renting or buying.
Jennifer · 16 April 2019
Agent replied · 13 June 2024
Thank you Jennifer, for your lovely review of the sales & lettings team at Frank Schippers and we hope you will have many happy years in your new home.
★★★★★ 5/5
GoogleOur successful move within Crowthorne in the last week (despite a global pandemic) was in no small part due to the excellent services of Karl and Frank.
Totally professional and a pleasure to deal with, they followed up every query and delivered on every commitment. Cannot recommend highly enough.
Karl · 16 April 2021
Agent replied · 13 June 2024
Thank you Karl, for your wonderful review of Karl & Frank and we hope you and your family are happy in your new home.
★★★★★ 5/5
GoogleA+++ Great Estate Agents
Joe · 14 December 2024
Agent replied · 8 December 2024
Thank you!
★★★★★ 5/5
GoogleKarl has handled the sale of our house with patience and support throughout what proved to be a long drawn out process with 32 viewings and an initial difficult potential purchaser who we had to walk away from. Not at all the fault of Karl and his considered views were helpful.
Ken · 16 April 2020
Agent replied · 13 June 2024
Thank you, Ken for a great review of Karl, which is much appreciated.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.