Trusted Agent profile · Crook

Robinsons Crook reviews

4.8

★★★★★ Excellent

1,785 reviews across 2 platforms

Royal Corner, Crook, DL15 9UA

Robinsons's office in Crook, at Royal Corner, is rated 4.8 out of 5 across 1,785 reviews on two platforms, including 33 Google reviews rated 4.3.

Google logo

4.3 / 5

33

Reviews on Google

This office

Trustpilot logo

1,752

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Crook office, from every platform, shown as written. First names only.

5/5

Trustpilot

Would recommend to others

Would recommend to others. Helpful and friendly service and have been available throughout process to resolve any issues

Ms · 27 January 2020

Agent replied · 11 June 2024

Hi AmyThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Very proactive staff

Very proactive staff, checking and providing updates on the progress of sale.

Vincent · 12 August 2021

Agent replied · 11 June 2024

Hi Vincent.Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

House Sale.

A fully professional service received. Forward thinking staff assisted in ensuring the process was completed quickly and stress free.

Mr · 22 August 2019

Agent replied · 11 June 2024

Hi Mr WinspearThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Extremely helpful at every stage of the…

Extremely helpful at every stage of the house purchase. Would certainly recommend. Thanks again.

PHIL · 11 March 2021

Agent replied · 11 June 2024

Hi Phil,Thank you so much for your review and 5 stars. It is much appreciated.RegardsSimon Wright.Director.

5/5

Trustpilot

Staff were very helpful and nothing was…

Staff were very helpful and nothing was too much bother for them. Made everything go smoothly

Mrs · 7 September 2020

Agent replied · 11 June 2024

Hi Mrs White,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Very good experience

Very good experience. Mark in lettings is a stand out performer very efficient

Matthews · 24 May 2021

Agent replied · 11 June 2024

Hi Mr Matthews,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

100% satisfaction.

100% satisfaction.a very friendly yet professional service from the Durham team!

David · 5 October 2021

Agent replied · 11 June 2024

Hi David and DianeThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

House sale

Excellent service. When first sale fell through they immediately worked hard to get more viewings sorted and secured a buyer

Emma · 18 January 2019

Agent replied · 11 June 2024

Hi EmmaThank you for your positive comments ref our Hartlepool office. it is much appreciated.RegardsSimon Wright.Director.

5/5

Trustpilot

Incredibly professional service from…

Incredibly professional service from start to end. Great communication. Would definitely use again.

Wayne · 17 May 2021

Agent replied · 11 June 2024

Hi Wayne,Thanks you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

All the employers were very helpful and…

All the employers were very helpful and friendly throughout the selling of my property

Trevor · 24 February 2021

Agent replied · 11 June 2024

Hi Trevor,Thank you so much for your review and 5 stars. It is much appreciated.RegardsSimon WrightDirector

5/5

Trustpilot

Very helpful and cheerful

Very helpful and cheerful. Good communication, keeping us up to date throughout the process.

Mr · 23 February 2021

Agent replied · 11 June 2024

Hi Mr and Mrs Vincent,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Really helpful could not do enough for…

Really helpful could not do enough for you and very friendly would highly recommend

Mr · 22 February 2021

Agent replied · 11 June 2024

Hi Mr and Mrs Appleton,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

I have a phone call every weeks keeping…

I have a phone call every weeks keeping me updated by Becky with is very pleasant and polite.

Donna · 19 December 2019

Agent replied · 11 June 2024

Hi DonnaThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Very quick to respond and professional…

Very quick to respond and professional all the way through the process.

Miss · 19 July 2021

Agent replied · 11 June 2024

Hi Miss MaloneThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

First Class Estate Agent!

Brilliant team in the Crook office from start to finish of selling my property.

Samantha · 15 February 2021

Agent replied · 11 June 2024

Hi Samantha,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

4/5

Trustpilot

Always helpful

Always helpful . Nothing was too much trouble and kept us informed despite some hiccupswith the buyer .

Andy · 3 December 2019

Agent replied · 11 June 2024

Hi AndyThank you for your review and 4 stars.It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Great service at a great price

I continue to use Robinsons for both sales and lettings. Great service at a great price. Excellent value for money.

Will · 1 December 2018

Agent replied · 11 June 2024

Hi WillThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Excellent service

Excellent service. We were really pleased with the way everything was handled. The staff were really pleasant and helpful.

Mrs · 14 June 2019

Agent replied · 11 June 2024

Hi JeanThank you for your positive comments ref our Crook Office. It is much appreciated.RegardsSimon Wright.Director.

2/5

Trustpilot

I wasn’t kept up to date with the sale…

I wasn’t kept up to date with the sale of my home it’s a big deal selling your house

Shaun · 12 May 2019

Agent replied · 11 June 2024

Hi ShaunThank you for posting your review on Trustpilot. I would like to apologize that on this occasion the high standard of service that we normally deliver at our Hartlepool Office was not the experience that you had received yourself. It is only by letting us know your comments that we can strive to improve going forwards. We do take very seriously all comments good or bad so thank you again for your review.Regards,Simon WrightDirector.

4/5

Trustpilot

Landlords

Really good experience and customer service I have two properties rented by Robinson

Tamer · 8 April 2021

Agent replied · 11 June 2024

Hi Tamer,Thank you for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Very quick and efficient

Very quick and efficient, service with a smile. Nothing was too much, excellent services between everything I have used

Ms · 19 March 2019

Agent replied · 11 June 2024

Hi Ms. MathruThank you very much indeed for your positive comments in relation to our Chester Le Street office. I will pass on your good wishes to the team there who will be thrilled.Thanks for posting your review.Regards.Simon Wright.Director.

5/5

Trustpilot

Every member of staff was superb and…

Every member of staff was superb and super helpful. Would us them again.

JG · 23 March 2021

Agent replied · 11 June 2024

Hi JGThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Brilliant service

Glad I used Robinsons , really quick service and would definitely use again.

Mr · 22 March 2021

Agent replied · 11 June 2024

Hi Mr Bell,Thank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.

5/5

Trustpilot

Good service from start to finish…

Good service from start to finish pleasant to talk to

Customer · 12 October 2021

Agent replied · 11 June 2024

Hi IainThank you for your review. It is much appreciated.Regards.Simon Wright.Director.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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