Every review we hold for the Crook office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotWould recommend to others
Would recommend to others. Helpful and friendly service and have been available throughout process to resolve any issues
Ms · 27 January 2020
Agent replied · 11 June 2024
Hi AmyThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotVery proactive staff
Very proactive staff, checking and providing updates on the progress of sale.
Vincent · 12 August 2021
Agent replied · 11 June 2024
Hi Vincent.Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotHouse Sale.
A fully professional service received. Forward thinking staff assisted in ensuring the process was completed quickly and stress free.
Mr · 22 August 2019
Agent replied · 11 June 2024
Hi Mr WinspearThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotExtremely helpful at every stage of the…
Extremely helpful at every stage of the house purchase. Would certainly recommend. Thanks again.
PHIL · 11 March 2021
Agent replied · 11 June 2024
Hi Phil,Thank you so much for your review and 5 stars. It is much appreciated.RegardsSimon Wright.Director.
★★★★★ 5/5
TrustpilotStaff were very helpful and nothing was…
Staff were very helpful and nothing was too much bother for them. Made everything go smoothly
Mrs · 7 September 2020
Agent replied · 11 June 2024
Hi Mrs White,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotVery good experience
Very good experience. Mark in lettings is a stand out performer very efficient
Matthews · 24 May 2021
Agent replied · 11 June 2024
Hi Mr Matthews,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
Trustpilot100% satisfaction.
100% satisfaction.a very friendly yet professional service from the Durham team!
David · 5 October 2021
Agent replied · 11 June 2024
Hi David and DianeThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotHouse sale
Excellent service. When first sale fell through they immediately worked hard to get more viewings sorted and secured a buyer
Emma · 18 January 2019
Agent replied · 11 June 2024
Hi EmmaThank you for your positive comments ref our Hartlepool office. it is much appreciated.RegardsSimon Wright.Director.
★★★★★ 5/5
TrustpilotIncredibly professional service from…
Incredibly professional service from start to end. Great communication. Would definitely use again.
Wayne · 17 May 2021
Agent replied · 11 June 2024
Hi Wayne,Thanks you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotAll the employers were very helpful and…
All the employers were very helpful and friendly throughout the selling of my property
Trevor · 24 February 2021
Agent replied · 11 June 2024
Hi Trevor,Thank you so much for your review and 5 stars. It is much appreciated.RegardsSimon WrightDirector
★★★★★ 5/5
TrustpilotVery helpful and cheerful
Very helpful and cheerful. Good communication, keeping us up to date throughout the process.
Mr · 23 February 2021
Agent replied · 11 June 2024
Hi Mr and Mrs Vincent,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotReally helpful could not do enough for…
Really helpful could not do enough for you and very friendly would highly recommend
Mr · 22 February 2021
Agent replied · 11 June 2024
Hi Mr and Mrs Appleton,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotI have a phone call every weeks keeping…
I have a phone call every weeks keeping me updated by Becky with is very pleasant and polite.
Donna · 19 December 2019
Agent replied · 11 June 2024
Hi DonnaThank you for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotVery quick to respond and professional…
Very quick to respond and professional all the way through the process.
Miss · 19 July 2021
Agent replied · 11 June 2024
Hi Miss MaloneThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotFirst Class Estate Agent!
Brilliant team in the Crook office from start to finish of selling my property.
Samantha · 15 February 2021
Agent replied · 11 June 2024
Hi Samantha,Thank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 4/5
TrustpilotAlways helpful
Always helpful . Nothing was too much trouble and kept us informed despite some hiccupswith the buyer .
Andy · 3 December 2019
Agent replied · 11 June 2024
Hi AndyThank you for your review and 4 stars.It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotGreat service at a great price
I continue to use Robinsons for both sales and lettings. Great service at a great price. Excellent value for money.
Will · 1 December 2018
Agent replied · 11 June 2024
Hi WillThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotExcellent service
Excellent service. We were really pleased with the way everything was handled. The staff were really pleasant and helpful.
Mrs · 14 June 2019
Agent replied · 11 June 2024
Hi JeanThank you for your positive comments ref our Crook Office. It is much appreciated.RegardsSimon Wright.Director.
★★★★★ 2/5
TrustpilotI wasn’t kept up to date with the sale…
I wasn’t kept up to date with the sale of my home it’s a big deal selling your house
Shaun · 12 May 2019
Agent replied · 11 June 2024
Hi ShaunThank you for posting your review on Trustpilot. I would like to apologize that on this occasion the high standard of service that we normally deliver at our Hartlepool Office was not the experience that you had received yourself. It is only by letting us know your comments that we can strive to improve going forwards. We do take very seriously all comments good or bad so thank you again for your review.Regards,Simon WrightDirector.
★★★★★ 4/5
TrustpilotLandlords
Really good experience and customer service I have two properties rented by Robinson
Tamer · 8 April 2021
Agent replied · 11 June 2024
Hi Tamer,Thank you for your review and 4 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotVery quick and efficient
Very quick and efficient, service with a smile. Nothing was too much, excellent services between everything I have used
Ms · 19 March 2019
Agent replied · 11 June 2024
Hi Ms. MathruThank you very much indeed for your positive comments in relation to our Chester Le Street office. I will pass on your good wishes to the team there who will be thrilled.Thanks for posting your review.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotEvery member of staff was superb and…
Every member of staff was superb and super helpful. Would us them again.
JG · 23 March 2021
Agent replied · 11 June 2024
Hi JGThank you so much for your review and 5 stars. It is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotBrilliant service
Glad I used Robinsons , really quick service and would definitely use again.
Mr · 22 March 2021
Agent replied · 11 June 2024
Hi Mr Bell,Thank you so much for your review and 5 stars. it is much appreciated.Regards.Simon Wright.Director.
★★★★★ 5/5
TrustpilotGood service from start to finish…
Good service from start to finish pleasant to talk to
Customer · 12 October 2021
Agent replied · 11 June 2024
Hi IainThank you for your review. It is much appreciated.Regards.Simon Wright.Director.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.