Trusted Agent profile · Crewkerne
★★★★★
517 reviews across 2 platforms
1-3 Market Square, Crewkerne, TA18 7LE
Fox and Sons's office in Crewkerne, at 1-3 Market Square, is rated 3.5 out of 5 across 517 reviews on two platforms, including 91 Google reviews rated 4.8.
Tell us what you need and we'll put you in touch. Fox and Sons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crewkerne.
Every review we hold for the Crewkerne office, from every platform, shown as written. First names only.
1/5
TrustpilotGazumpers R Us
I was gazumped by the Portsmouth branch just days before the exchange and lost thousands of pounds in solicitors/surveyors fees. When I first walked into their shop I had a feeling of distrust about the people that worked there but ignored it as thought it was illogical. In the future I will listen to my gut instinct. These people are not to be trusted.
5/5
TrustpilotFox and Sons Polegate
Fox and Sons Polegate gave an excellent service. Always ready to answer any questions related to our purchase. They could not have been more helpful. First class service. They were always friendly and polite we could not fault them.
1/5
Trustpilot1 star is being generous
1 star is being generous! Fareham branch staff are very nice but Fox & Son are anything but professional. The whole company is connected with other companies who are also reminiscent of a circus. No communication, treat buyers (also potential clients) like dirt, tell lies, customer service non existent. Will avoid if at all possible in the future but unfortunately unsuspecting sellers will still use them.
1/5
Trustpilot1 star is being generous
1 star is being generous! Fareham branch staff are very nice but Fox & Son are anything but professional. The whole company is connected with other companies who are also reminiscent of a circus. No communication, treat buyers (also potential clients) like dirt, tell lies, customer service non existent. Will avoid if at all possible in the future but unfortunately unsuspecting sellers will still use them.
1/5
TrustpilotVery poor service
They have not communicated or contacted us with weekly reports. They have not discussed why they are not booking any viewings. The photos of our property were of poor quality. They have not provided the service promised or any kind of service in attempting to sell our home. I would not recommend them to anybody.
5/5
TrustpilotGood Lettings Team
Fox and Sons Saltash manage my property, Tom and Bethany seem to have a seamless process,and also seem to put my worries at ease. They even found me a tenant in the first week of my property being online. They are a welcoming friendly office, so much so that we normally end up chatting about our personal lives. Thank you for all your hard work.
2/5
TrustpilotStaff at their Gosport office very …
Staff at their Gosport office very friendly and helpful but when it comes to sorting problems a absolute disgrace. We rented from them and gave a list of items that needed doing in the flat and none of these were ever but right. We have now been waiting four weeks for the refund of our deposit even though the landlord has authorised the full payment.Wouldnever use them again.
1/5
TrustpilotStop calling me, I have told you every time to remove me from your database.
Update. I have now had 5 phone calls to ask if I want to list my property as a short term let. 5 times I have asked to be removed from their database.If Fox are reading this please sort the clueless team you have engaged to cold call.
4/5
TrustpilotProfessional service from Jack
Professional service from Jack, he understood and empathised with our situation, would recommend using the crawley office
1/5
TrustpilotEven 1 star is too much
Even 1 star is too much ! Over valued house by 45 thousand, then they informed us it was up too high! Had to chase them for feedback from viewings , staff extremely unhelpful ONCE they had the property on Their portfolio, have removed house from the market will wait until we are out of contract and use someone else, also their fees are astronomical.
5/5
Trustpilot5 star to Fox and Sons Bognor Regis
5 star to Fox and Sons Bognor Regis. Amazing profissionais. Danny Odwyer helped us with everything since day one and never left us alone for anything even when it wasn't his domain he still found a way to help. We are very grateful.
1/5
TrustpilotDO NOT USE FOR RENTING
DO NOT USE FOR RENTING. It took over a month and numerous emails for them to process the repayment of our security deposit. We had to do all the chasing - all they could supply was excuses. You have been warned.
5/5
GoogleLaurence was extremely helpful! He gave us all the necessary details and would definitely recommend!
5/5
GoogleMy partner and I purchased our first home though Fox and Sons, Crewkerne which completed in August 2021. They are a very professional team and helped all the way through our purchase. Being first time buyers, they made the whole process very simple and helped answer any questions we had.PositiveProfessionalism
4/5
TrustpilotFox and sons- burgess hill branch
Fox and sons- burgess hill branch Myself and my partner bought through fox and sons, the experience was stressful due to the seller of the house we were purchasing, but I can happily say that f+s were very supportive and helpful through this experience. Jamie from fox and sons was especially great at staying in contact with me and was amazing support and guidance.
1/5
GoogleNot impressive at all. Their high and mighty ideology that they know the market in and out has indicated that we should use a different agency. However, on this topic, maybe an update course of their marketing skills and knowledge may come useful. We wish them all the best.
5/5
TrustpilotHove Branch Excellent Supportive Service
Excellent help and assistance from the staff at the Hove office in connection with recent property transactions during the difficult Covid period keeping the sales and purchase on track with good nature, hard work and persistance supported by efficient and friendly mortgage broker services. Special thanks must go to Keira, Jamie and Heb -a dedicated team !
1/5
TrustpilotPlymouth Branch
Plymouth Branch - I would give 0 stars if i could, they have no respect of privacy, they just give your key out to people who let themselves into your place without any warning.
1/5
Trustpilot2 viewings in 5 months!
2 viewings in 5 months!! No follow-up or any communication is absolutely awful estate agents in Southampton. We feel like we've wasted our time. It's only caused us stress which isn't what we thought it would be!
5/5
TrustpilotAll the staff were efficient
All the staff were efficient, knowledgable, kept to deadlines, communicative, polite and extremely helpful. The property's sale under difficult circumstances would not have been achieved without their diligent work and excellent support. Well done to you all and thank you. Good luck for the future.
4/5
TrustpilotAll the team at Fox and Sons…
All the team at Fox and Sons Eastbourne, I found to be excellent. Their support, speed of action, professionalism and care, made my experience, a very positive one and I'd highly recommend.
5/5
TrustpilotFantastic service from start to finish
I recently bought my first home through Fox & Sons in Burgess Hill and they were fantastic from start to finish - they helped me at every step of the process, everything from getting my mortgage arranged to setting up my solicitors, and they were always available in the branch whenever I had any questions at all. I'd recommend them to anyone!
5/5
GoogleWe have just finished a viewing tour with Ben who was incredible. Ben's knowledge was second to none and he had all the answers to we needed. If i were selling my property, i would be using Fox and Sons in Crewkerne, safe in the knowledge that someone of Ben's calibre would be showing prospective buyers around.
5/5
GoogleExcellent service, Lawrence and his team were extremely helpful and professional.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Fox and Sons hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Crewkerne.
