Every review we hold for the Crewe and Nantwich office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI recently had an excellent experience with Belvoir Estate and Letting Agents. From the initial application process to moving into our new home, their customer service was top-notch. The staff were incredibly professional and responsive, always ready to answer any questions we had. They made the whole process smooth and hassle-free, even introducing us to necessary services like media and utilities, which made settling in a breeze.
One of the standout aspects was their attention to detail and the little touches they added, which made us feel truly valued as clients. They respected our home and privacy, ensuring every visit was convenient and respectful.
Overall, Belvoir provided an outstanding level of service, making the renting experience straightforward and enjoyable. I highly recommend them to anyone looking for a reliable and professional estate and letting agent.
Keep up the great work, Belvoir!
James · 30 November 2024
★★★★★ 1/5
GooglePOOR SERVICE! Where to start… They charged me £1500 to carry out a repair to a fence which they advised me I was fully responsible for when, in fact, I wasn’t (only 50%). They did not carry out the repair, ignored my emails requesting photos of the repair, I then went to visit the property three months later only to find out the repair was not carried out. Richard Irving did not even want to meet me to apologise and made excuses not to see me. If I hadn’t gone to check, he would probably not have informed of the delays. Then the boiler needed a £120 repair, both the tenant and I had to chase Belvoir for 6 weeks writing to them every other day to get them to fix it, and by the time they actually fixed it, they charged £180 because the delay had of course damaged the boiler further. They charged me £405 to exit their management contract despite my cancellation being due to their negligence and poor customer service only to find out that all this time they haven’t even kept a copy of the keys to the property. If the tenant had an emergency during the past 2-3 years, they wouldn’t have been able to access the property as they are required to do under our agreement, really one of the most basic tasks a letting agency needs to perform, and Richard couldn’t even do that. In my experience of working with Belvoir Crewe, they take on average 1-2 weeks to answer an email or voicemail and 1-2 months to actually do anything no matter how small. My tenants pay the rent on 10th of each month, and I receive it on average 2 weeks later, that’s how long they take to process their payments every month. I have given Belvoir many opportunities to put their mistakes right and demonstrate that they have my best interests at heart, but no joy. This was meant to be a passive investment for me, but it was impossible to trust Belvoir with my investment property which I worked very hard to buy.
If you had the misfortune to sign up to this agency, good luck… you will need it!
Natalia · 3 January 2023
★★★★★ 5/5
GoogleI would give 6 stars I could!
Got to say, such a great experience with Belvoir and with my previous property in Timbrell avenue.
Sajid · 6 March 2024
★★★★★ 5/5
GoogleExcellent Renting Agency in Crewe ,
Happy With the service . Trust worthy and Friend Staff
UDAYAKUMAR · 6 March 2024
★★★★★ 5/5
GoogleBrilliant agent. The best there is! Use Belvoir! and you won't be disappointed!
Ann · 27 February 2024
★★★★★ 5/5
GoogleFantastic service, very efficient and friendly 👏 …
Kate · 10 May 2024
★★★★★ 5/5
GoogleExcellent Service. I liked it.
Anurag · 9 June 2024
★★★★★ 1/5
GoogleI have 3 months when I moved to my new home and the heat does not work, and the cooker is rusty and not safe. I do not recommend this agency because they do not care
Razvan · 4 January 2019
★★★★★ 5/5
GoogleGreat service on Kms on electrical side for quick service and quality work .
Andrew · 3 January 2023
★★★★★ 5/5
GoogleGreat service on Kms on electrical side for quick service and quality work .
Nwd · 1 January 2023
★★★★★ 5/5
GoogleGreat bunch and very helpful
Thankyou for everything
Adrian · 13 March 2023
★★★★★ 5/5
GoogleRating only, no written review.
Shamal · 10 May 2024
★★★★★ 5/5
GoogleRating only, no written review.
Victoria · 10 May 2024
★★★★★ 4/5
GoogleRating only, no written review.
Manjunath · 6 March 2024
★★★★★ 5/5
GoogleRating only, no written review.
Rincy · 27 February 2024
★★★★★ 1/5
GoogleCowboys
Craig · 13 March 2023
★★★★★ 2/5
GoogleRating only, no written review.
Jessica · 13 March 2023
★★★★★ 5/5
GoogleQuick good service
Natalie · 13 March 2023
★★★★★ 5/5
GoogleRating only, no written review.
Dilo · 13 March 2023
★★★★★ 5/5
GoogleRating only, no written review.
Srivatsa · 24 July 2022
★★★★★ 4/5
GoogleRating only, no written review.
Ninah · 1 January 2022
★★★★★ 5/5
GoogleRating only, no written review.
Kate · 24 July 2021
★★★★★ 3/5
GoogleRating only, no written review.
Angela · 24 July 2020
★★★★★ 5/5
GoogleRating only, no written review.
Neculai · 2 January 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
