Linden Homes Northern Home Counties Cranfield reviews

★★★★★ 5/5

Trustpilot

Hannah in the office was absolutely…

Hannah in the office was absolutely wonderful. From initial phone call enquiry, telling me what to bring buying evidence to the office. Her tour showing me round the estate and house interiors, was very helpful. Going through the available options and updates was simple. As was making the reservation. Cant wait to move in.

John · 12 September 2026

★★★★★ 5/5

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Colin and Sam

Colin and Sam made the process for us as first time buyers incredibly smooth . They have always been welcoming. They were extremely helpful in answering all our questions and guided us from the beginning . Colin and Sam are very knowledgeable and professional at their work. They both are doing an outstanding job.

Stephanie · 25 May 2026

★★★★★ 5/5

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Top notch development, homes, location and customer. Care👌🏼

The Sales representative has the knowhow and expertise and experience to offer excellent customer care in help my family in this time of home search. He was patient and he was proactive. We are now looking forward to progress with our purchase of a Linden Home. We recommend Linden Home 100%

Sabrina · 27 September 2026

★★★★★ 1/5

Trustpilot

Promise but don't deliver

Just be really careful buying a Linden Homes house. Nearly 9 years since we moved in and our estate still has unadopted roads as Linden have not done the handover to the council. We have drains with rubble in, moss and vegetation growing at the kerbside, loose manhole covers on roads, unresolved drainage issues and cracks in tarmac and concrete. Linden simply doesn't want to know as we've asked them time after time about handover to the council so we can have someone maintaining the roads and paths.

P.Butler · 17 February 2026

★★★★★ 5/5

Trustpilot

Sensational Sam and Colin - Linden Homes, Quantum Fields

We had an excellent experience with Linden Homes at Quantum Fields thanks to the outstanding service from Sam and Colin. From start to finish, they were professional, approachable, and incredibly helpful, always going the extra mile to make the process smooth and stress-free. Their communication was clear and timely, and nothing ever felt like too much trouble. A real credit to the team, highly recommended. We absolutely love our new home❤️

Denise · 25 April 2026

★★★★★ 5/5

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Sarah has been amazing

Sarah has been amazing, nothing is too much trouble and always keeps us up dated on progress

Jeremy · 10 May 2026

★★★★★ 5/5

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Rhodri was so good and informative when…

Rhodri was so good and informative when I visited the site there was no pressure just an great meeting which made me feel confortable dealing with him

Tracey · 18 February 2026

★★★★★ 1/5

Trustpilot

Very disappointed with Linden Homes' accountability

Very disappointed with Linden Homes' response to a poorly built boundary wall. We purchased our home from Linden Homes around five years ago and have recently discovered that our boundary garden wall is leaning significantly and appears to be failing. We initially contacted Linden Homes for help but were told that, as the two-year workmanship warranty had passed, they couldn't assist us and that we should instead contact the provider of our 10-year extended warranty. We did exactly that, only to discover that the extended warranty apparently does not cover garden or boundary walls. We therefore contacted Linden Homes again looking for support. Unfortunately, the response was extremely disappointing. The person we spoke to seemed more interested in ending the call than understanding the issue or considering whether Linden Homes could offer any assistance. We have since had several builders look at the wall and every one of them has raised concerns about the quality of the original workmanship. In particular, we have been told that there appear to be no proper wall ties, with what look like just a small number of nails used instead. We don't think it's unreasonable to expect a wall like this to last considerably longer than five years. It's incredibly frustrating to discover that there are concerns about how it was originally built, while also finding that the wall isn't covered by the extended warranty on our home. We're now left with a potentially unsafe leaning wall and facing a significant repair bill on a new-build property that's only five years old. These simply aren't the sort of substantial remedial works we would expect to be dealing with so soon after buying a new home.

Nayia · 27 August 2026

★★★★★ 5/5

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Beautiful New Home & outstanding experience!

We had an outstanding experience with our house builder, Linden Homes, from start to finish. The entire process was handled with professionalism, transparency, and genuine care, which made what can often be a stressful journey feel smooth and even enjoyable Danielle in the sales office was very attentive and friendly, helping us navigate the choices of finish and the upgrades we wanted.

Joanne · 23 April 2026

★★★★★ 5/5

Trustpilot

Rhodri was particularly helpful

Rhodri was particularly helpful. I and my husband got good information about linden homes properties and all options available to us.

Bunmi · 10 October 2026

★★★★★ 5/5

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Jan at Castlegate Knaresborough has…

Jan at Castlegate Knaresborough has been great in assisting us with finding and reserving our new home, and so far all communication and information has been clear and effective.

L · 17 December 2025

★★★★★ 5/5

Trustpilot

West Park Quarter - 5* customer service

The service received from Danielle, Georgie and Steve has been amazing - they've all gone above and beyond and made the whole process really exciting for us!

Molly · 16 December 2025

★★★★★ 5/5

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I had a great experience with linden…

I had a great experience with linden homes i got my keys yesterday the quality of the building is very very beautiful and nice i want to say thank you to sonia and Stuart they support me and my husband and they help us too much thank you again but the house looks beautiful every things is high quality thank you for all people who are making. This lovely houses with this quality

Wafae · 20 December 2025

★★★★★ 5/5

Trustpilot

Rhodri Has been fantastic polite and…

Rhodri Has been fantastic polite and friendly, he’s been really helpfully in answering all our questions we had about the plot and development which has given us the confidence to hopefully move forward with a sale.

Nicholas · 20 September 2026

★★★★★ 5/5

Trustpilot

Had a great experience with the sales…

Had a great experience with the sales rep, Hyacinth. Patiently discussed with us and showed us all the options we can have. She gave us professional suggestions based on our situation. Looking forward to the next step.

YH · 8 September 2026

★★★★★ 5/5

Trustpilot

great customer service

Rhodri was very helpful and provided me with all the information as requested. would highly recommend

Ruth · 16 February 2026

★★★★★ 5/5

Trustpilot

Kind, helpful and professional

Throughout our buying process Linden Homes’ staff have been very helpful and supportive. From the sales representatives to the site managers on the development we were treated with care and given fantastic treatment. Sales representatives were very helpful and fast to respond to any questions and have accommodated all our queries and supported us where we weren’t sure. Denice and Dan are exemplary sales professionals and have made what could easily be a stressful buying process a total joy and always left my partner and I with smiles on our faces. Can not recommend Linden homes enough for either their homes or theirs fantastic customer service.

Hugh · 18 September 2025

★★★★★ 5/5

Trustpilot

Rhodri

We were shown round by Rhodri, and I couldn’t have asked for a better sales advisor. From the very start, he was friendly, attentive, and genuinely interested in finding the right product for our needs. He explained everything clearly without any pressure, which made the whole experience enjoyable and stress free.

Thomas · 17 May 2026

★★★★★ 5/5

Trustpilot

Rachel was very helpful and answered…

Rachel was very helpful and answered all my questions and was very knowledgeable.

Daina · 15 February 2026

★★★★★ 5/5

Trustpilot

Excellent Experience

I had a great experience at the Stoneleigh View development and was shown some houses by the lovely Hyacinth. She was extremely friendly and welcoming and was able to answer all of our questions.

RDay · 23 August 2026

★★★★★ 5/5

Trustpilot

Rhodri was excellent and answered all…

Rhodri was excellent and answered all of our questions. Very professional

Hasnaan · 19 February 2026

★★★★★ 5/5

Trustpilot

I wish I could rate them higher

I wish I could rate them higher, Hannah is an absolute dream to work with and so so helpful!

Ella · 11 December 2025

★★★★★ 5/5

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We had an initial visit today and the…

We had an initial visit today and the staff were so incredibly helpful and welcoming. We look forward to potentially continuing our house moving journey with you.

Rachael · 3 October 2026

★★★★★ 5/5

Trustpilot

So far the people we are dealing with

So far the people we are dealing with, Dave & Rachel are doing a great job. We are receiving all the relevant information, advice and guidance thus enabling us to make an informed decision about the property we are in the process of purchasing and soon will be calling home.

Dev · 24 April 2026