Every review we hold for the Cranfield office, from every platform, shown as written. First names only.
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5/5
FacebookI think it's fair to say that we had our fair share of ups and downs when it came to moving house.
That said, Goodacres worked their absolute socks off to ensure we got the end result we worked so hard for.
A special mention to Tyler (Assistant Manager) for all of the work that he put in - I cannot even imagine the hours he clocked up trying to get our sale/purchase sorted. Thank you to all at Goodacres, so many of them worked hard to get us quality viewings, communication throughout was exactly what I'd expect from an excellent estate agents.
Would definitely recommend.
Martin Β· 1 February 2021
Agent replied Β· 23 October 2025
Hi martin. Thanks so much for the review! Iβve passed over your comments to Tyler because I know how hard he worked on this one!
I hope you have settled in well to your new home
All the best for the future
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5/5
GoogleFrom start to finish the team at Goodacres have been exceptional!!!
They sold our house within 24 hours of it being on the market not once but twice!!! (Twice due to us removing it and then popping back on 12 months later)
Michael really takes the time to get to know his clients providing bespoke guidance and recommendations.
Charis is always approachable and friendly and viewing property's with her was so easy and informative.
Lucy is an absolute super star with the patience of a Saint! She's a force to be reckoned with and will undoubtedly get the job done in the most difficult of chains
I couldn't ask for a better team to get us over the line!!! Thankyou x
Claire Β· 29 March 2024
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5/5
GoogleFantastic service. Awesome people. Highly recommended!
Michael and his team were absolutely fantastic in helping me sell my home. He helped plan a marketing strategy and gathered as much interest as possible before conducting many viewings, and getting many offers on the table. I was able to sell my home in under a week and above asking price, helping me purchase my dream home.
Considering this was the first time I've ever tried to sell a home, Michael was fantastic in helping me out, explaining the process, giving advice, honest feedback and supporting me throughout the entire sale process, which was easy to follow. I was extremely happy in how much interest he was able to gain in the property, the amount of viewings and offers brought in.
Goodacres were easy to get hold of, very friendly and always kept clear and constant communication with me, and provided a lot of advise that helped with my sale.
If you're looking to sell your home, I highly recommend Michael and the Goodacres team. Seriously, you don't need to look elsewhere when you've got an amazing crew like this behind your sale.
Ali Β· 14 April 2023
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5/5
GoogleI approached a number of agents when looking to sell my dads house in Lidlington. Having met with all the agents, there was no doubt that Goodacres were the right agent to use. I met with Micheal who was very personable and knowledgable. Michael managed our expectations and got the property to market very quickly. With the help of Roop, we had a number of viewings carried out and the property was under offer in a short space of time. The sale process was not without its hurdles but these were managed exceptionally well by Roop and Lucy. A huge thank you to Michael, Roop and Lucy for all their help. I would have no hesitation in recommending Goodacres to anyone with a property to sell.
5* Agent!!
Matt Β· 30 March 2023
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1/5
TrustpilotDisappointing
I dealt with Goodacres over a period of seven months as the selling agent in a property purchase that ultimately fell through. Throughout this time, I found communication to be consistently poor, rather than a one-off issue.
Cgw Β· 15 July 2026
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5/5
TrustpilotExcellent customer service from Jackβ¦
Excellent customer service from Jack Birch and the team they looked after me through the whole process with my property, always responding to my emails and calls. Theyβre all very helpful and excellent team to work with. I. Will definitely recommend goodacres for any property of youβre property needs.
Giuseppe Β· 2 September 2024
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5/5
Google5* Estate Agents
We cannot fault Michael and his team at the Cranfield branch of Goodacres for their support in selling our home.
The whole process was made very simple, which was really important for us as we were selling our first home therefore did not know what to expect!
From the first meeting we had with Michael to discuss our position, we warmed to him. He talked us through the selling process and what we could expect. We had heard so many horror stories with bad estate agents, so weβre a little apprehensive and were expecting some difficult and stressful conversations. It has been far from that. The team are constantly checking in with us to give us updates, which is very much appreciated.
Michael is friendly, transparent and extremely knowledgeable of our local area, which made getting the right buyers through our door far easier. From the moment he took photos of our house to us accepting an incredible offer was a week, again something we thought would take months! We could not believe how efficient they were, they definitely offer a great service at a very competitive price. No jargon or sales pitches, just a genuine offer to help.
I have, and will continue to recommend Goodacres to anyone looking for a reliable and trustworthy Estate Agent.
Chloe Β· 14 April 2022
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5/5
GoogleMichael and his team at Goodacres have been nothing short of fantastic. Clear communications, on hand when we needed to chat through options and a very quick sale on our 2 bed terrace. The whole process was seamless and we wouldnβt look any further for purchases/selling in the future! Thanks for your top class services
Charlotte Β· 29 March 2024
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5/5
TrustpilotFive-star service from Goodacresβ¦
Five-star service from Goodacres Kempston! Jack, Lauren, and the team are brilliant at what they do and made our sale feel effortless. If you want a team that is both professional and genuinely kind, look no further. Highly recommended! π β¨
Godwin Β· 9 March 2026
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5/5
GoogleGreat estate agents to deal with - Michael is a top bloke, knows his audience and is exactly what you would want in an estate agent.... knowledgeable, understanding and a great communicator as well as being a decent bloke to boot! Wouldn't hesitate to recommend!
Graham Β· 3 May 2024
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5/5
FacebookWe would like to thank Goodacres Residential, especially Simon and Stacey for their support throughout our sale process. They sold our house within 2 weeks just before lockdown. Stacey dealt with our sale and she has been amazing, providing us with regular updates throughout the process. She answered all our queries promptly and kept us unto date with the progress of the sale. We exchanged contracts this week! Without hesitation we would recommend Goodacres!
Michelle Β· 1 August 2020
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2/5
GoogleTried selling our property with Goodacres last September. Great initial meeting, very warm and friendly. Then it went downhill from there. Poor communications skills, felt like we was chasing for feedback after every showing. Generally seemed dis interest in selling our poperty. Went elsewhere with lots of feedback/communication and sold in a matter of weeks
April Β· 29 March 2024
Agent replied Β· 29 October 2023
Good Afternoon April
Thank you leaving us a review. We are sorry to hear that you have had this experience with us. As you can see from our other reviews we do strive for excellence in all we do.
I have have had a look through your file and i can see that you used Goodacres through an assisted move scheme which means unfortunately our clients are legally the builders and all our communication has to go through them as they get us to sign their terms and conditions to which this is stated. We would of hoped our communication with them would then of lead to them updating you, which is the normal practice with any part exchanges or assisted moves
If you had instructed Goodacres direct then of course we would of been able to update you on the transaction and throughout.
Again sorry you have had this experience with Goodacres but i hope our response, explains that our hands were tied in what we could deliver for you.
We wish you all the best for the future
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5/5
GoogleMichael has been excellent, giving good sales advice, only reason it took a while was our new home wasn't a straightforward purchase. Highly recommend the Cranfield office with Charis and Roop, and Lucy following up and chasing the chain.
Dawn Β· 29 March 2024
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5/5
FacebookI just wanted to say a massive thanks to Goodacres Residential/ They made the whole selling process of our house as easy as can be, from great marketing through to getting the ideal buyers through the door. The whole process took just a matter of days; from beautiful photographs being taken to us accepting an offer!
If you are thinking of selling your home, I thoroughly recommend. Highly efficient, highly professional and lovely, genuine people!
Itβs great to support local but even better when they are amazing!
Chloe Β· 24 October 2021
Agent replied Β· 28 July 2023
Hi Chloe, thank you so much for your fantastic feedback. We are so happy you trusted us with your beautiful home
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5/5
GoogleWe had been struggling to sell our home with another local estate agent and were getting very few viewings.
I asked goodacres to do a valuation and Micheal came and explained what the issues were with our listing and why we were getting so few viewings.
After switching to goodacres viewings increased 3 fold and after a few weeks we had a proceedable offer.
Charis took over our account and was excellent in handling the process from offer of sale to completion.
If you're looking to sleep a house in Cranfield goodacres are the people to choose. Their rates are incredibly low and they know and understand the market and how to advertise your property.
Samuel Β· 29 March 2024
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2/5
GoogleTried selling our property with Goodacres last September. Great initial meeting, very warm and friendly. Then it went downhill from there. Poor communications skills, felt like we was chasing for feedback after every showing. Generally seemed dis interest in selling our poperty. Went elsewhere with lots of feedback/communication and sold in a matter of weeks
April Β· 7 June 2023
Agent replied Β· 5 July 2023
Good Afternoon April
Thank you leaving us a review. We are sorry to hear that you have had this experience with us. As you can see from our other reviews we do strive for excellence in all we do.
I have have had a look through your file and i can see that you used Goodacres through an assisted move scheme which means unfortunately our clients are legally the builders and all our communication has to go through them as they get us to sign their terms and conditions to which this is stated. We would of hoped our communication with them would then of lead to them updating you, which is the normal practice with any part exchanges or assisted moves
If you had instructed Goodacres direct then of course we would of been able to update you on the transaction and throughout.
Again sorry you have had this experience with Goodacres but i hope our response, explains that our hands were tied in what we could deliver for you.
We wish you all the best for the future
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1/5
TrustpilotHealth & Safety Concerns Ignored
Health & Safety Concerns Ignored for Months
Stephen Β· 5 May 2026
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5/5
GoogleExcellent customer service on the sale of a property from Goodacres. Would highly recommend Michael at the Cranfield branch.
Paige Β· 29 March 2024
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5/5
FacebookWe bought our house through Goodacres and they were helpful and informative at all stages. Stacey was especially helpful dealing with some last minute details, keeping us updated and involved at all times. This meant the sale went through smoothly and in a stress free manner. Thanks!
Luke Β· 5 November 2020
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5/5
TrustpilotTop-notch property service
I wish to thank Ms. Lauren Campion of Goodacres Residential - Kempston for her sincere and professional service. She was highly responsive to our enquiries and kept updating us on the latest developments. I am really appreciative of every step she has taken to follow up on my case and get the process moving efficiently and effectively. I will definitely recommend her to my friends who need top-notch property services.
Nelson Β· 16 August 2023
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5/5
FacebookGreat company, very professional. Kept us up to date with our sale. When we ran into complications the team - especially Tracy, was always calling to reassure us. Also a big thanks to Tyler and jack x
Arlette Β· 12 September 2020
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5/5
TrustpilotGoodacres Lettings
As a landlord I found Goodacres Lettings to have the interests of both myself and any prospective tenants at the forefront of any decisions. Pamela especially kept me in the loop & updated at every stage, her experience assured a very satisfactory outcome. I would certainly recommend their Team for the professional & approachable service.
Nasher Β· 12 February 2024
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5/5
GoogleGood to report the service was excellent, great photography and images when the house was put up for sale. Really sensible conversation about where to be on price to ensure a good price in reasonable timescale. Once sale agreed the follow up has been good ensuring I was informed all along. Everyone was friendly and helpful no matter what I asked as the sale progressed. Very content with the fees agreed at the outset.
David Β· 14 April 2022
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5/5
GoogleI would highly recommend Goodacres to sell your home. The team have been very helpful from start to finish. They made what could have been a difficult time, into a more bearable situation... Thank you all for all your support, help you went above and beyond... x
Halima Β· 29 March 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.