5/5
TrustpilotWould definitely recommend
Helen was really helpful from start. The viewing was cancelled due to COVID-19 but she managed to arrange it eventually. Thank you for your help.
Trusted Agent profile · Cramlington
Pattinson Cramlington reviews
★★★★★
1,219 reviews across 3 platforms
Blagdon House, Smithy Square, Cramlington, NE23 6QL, NE23 6QL
Pattinson's office in Cramlington, at Blagdon House, is rated 4.3 out of 5 across 1,219 reviews on three platforms, including 94 Google reviews rated 4.8.
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Reviews
Every review we hold for the Cramlington office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotWe had a great experience with Pattinsons…
We had a great experience with Pattinsons, they kept us up to date with regular phone calls to let us know how the purchase was progressing. The agent Dean who was dealing with our purchase was extremely helpful and we really appreciate the time he took to keep us up to date, and all the help he offered as well.
5/5
TrustpilotAlways excellent service from this…
Always excellent service from this establishment, friendly , helpful and excellent for advice. I strongly recommend them and a big thank you to Louise in particular, well done.
1/5
Trustpilotdont not go there
I am dealing with this company NOW, they are typical estate agents there purpose is only for themselves. DO not use them, we have been put under stress on how they preform. They dont reply give you the sales talk.
Agent replied · 23 October 2024
Hi there, I am very sorry to hear that you have found our services to be unsatisfactory. Please email socialmedia@pattinson.co.uk with more information about your experience so this issue can be looked into further. Many thanks.
5/5
TrustpilotWould definitely recommend!!
From start to finish the girls from the Blyth office were fantastic. They were helpful, friendly, caring, understanding and overall had so much time for us. We sold our home with pattinsons and were looking to buy a house which was also through themselves, as a result we sold & bought in two days due to their client base. The only problem I would say is don’t use their recommended solicitors, which provide appalling service!!
5/5
TrustpilotWashington branch , Carly
Washington branch, I arranged for Carly to value my property, she was on time and very efficient and was a very polite and knowledgeable young lady. Within hours the advert had been sent for approval and was live the next day, and everytime I've emailed with query shes responded promptly.
1/5
Trustpilotcustomer ignorance
customer ignorance, 0 e-mail responses, 0 messages I DO NOT RECOMMEND!!!
Agent replied · 23 October 2024
Hi Marek. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information on your experience, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further.
1/5
TrustpilotPattinson is terrible
Pattinson is CRAP They let you view and when you ring to put deposit and etc down and they say u can’t do it because someone has put a deposit down already? Well why let me view then??
Agent replied · 23 October 2024
Hi Morgan, we're sorry to hear about this. If you could email socialmedia@pattinson.co.uk with more information about your experience so this issue can be looked into further. Many thanks.
5/5
TrustpilotEager and communicative
We regularly evaluate, view and purchase investment property with Pattinsons. The team in the Washington branch are efficient, communicative and eager. I have a great direct relationship with Carly List who understands our investment aims. Personal connections with knowledgable staff who know us makes this so effective. Strongly recommend!!!
1/5
TrustpilotBullying and lying agents
Bullying and lying agents, especially from the Auction department. Pretending not to hear or understand the questions. Misleading and dishonest. Be especially careful of Ian Weatherhead and Dean Florence.
Agent replied · 23 October 2024
Hi Dragana, We are sorry you have not had the service we would expect from us. We take these kinds of allegations about bullying and lying very seriously as we would never accept this from our staff. Can we ask you to provide more information, like the property address in question and the email address you registered with us. Can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
5/5
TrustpilotHad the wonderful sweet Chloe helping…
Had the wonderful sweet Chloe helping us get our home listed for auction. Always a delight to talk too, nothing too much trouble and always happy to answer any questions we had. An absolute credit to the company and can highly recommend. 😊❤️
5/5
TrustpilotVery professional service from the team…
Very professional service from the team Helen and her team helped us at each stage of the sale
1/5
TrustpilotWas told i lied and that it wasn’t…
Was told i lied and that it wasn’t eligible for deposit back, neither are true. Don’t pay a holding deposit with any estate agent.
Agent replied · 23 October 2024
Hi. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address and the email address or contact number for yourself? Kindly share information with socialmedia@pattinson.co.uk so we can investigate further.
5/5
TrustpilotVery helpful and friendly
The team I dealt with at Pattinson were amazing. As a first time buyer the process of buying a home was very daunting to me. The team were very helpful and patient with me and my 'many' questions. I dealt specifically with Gabrielle & Beth who were both very helpful and informative. They are a credit to the Pattinson family.
5/5
Trustpilotrental team
The rental team were very helpful in making me a custom tenancy agreement. Leah was very professional and reliable during the whole process. :)
5/5
TrustpilotAbsolutely fantastic from start to finish
Couldn’t speak more highly of this estate agents, especially Ruth. She was kind, helpful and went the extra mile and was just amazing.
5/5
TrustpilotWould like to say thank you to all the staff.
Would like to say thank you to all the staff at Pattinson Heaton branch for all there help with the sale of our house in Newcastle. Very friendly staff and nothing was to much trouble for them. Always kept us informed throughout the sale. Would highly recommend anyone to use them. First class service.
5/5
TrustpilotI had a very great experience I have…
I had a very great experience I have delt with Mr Stephen.Very polite person and very helpful . He help me out all the way in the process of buying my new home thanks to the team at Pattinson estate !
4/5
Trustpilotask for Lucy
Out of all the agents I dealt with in Pattinson’s, Lucy Mouter was brilliant. She was consistent, contactable and efficient
4/5
TrustpilotExcellent service from the Blyth team
Excellent service from the team at the Blyth branch. I dealt with Linda and Louise and the customer service was great
5/5
TrustpilotNew home owner
Buying a house from this estate agent was great. The staff have been amazing throughout every stage, giving us weekly updates on progression and keeping us informed every step of the way.Would definitely use them in the future if we were to sell our house, highly recommended.
5/5
TrustpilotWhat an absolute joy to work with…
What an absolute joy to work with jason and the team from start to Finnish They made a difficult time so easy stress free and understanding Thankyou thankyou thankyou
1/5
TrustpilotDO NOT TRUST THIS COMPANY THEY WILL…
DO NOT TRUST THIS COMPANY THEY WILL STEAL YOUR DEPOSIT!!!
Agent replied · 23 October 2024
Hi Hayley. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further
5/5
TrustpilotPattinsons worked wonders!
Pattinsons have dealt with the sale of our property and the whole experience was faultless. Every aspect was slick right up until completion. We had the house on the market within a matter of days, and offers came in almost immediately. From that stage onwards Carol worked so hard to chase solicitors and keep us informed at every step of the way. Thoroughly recommend them!
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