Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
TrustpilotChorley Office Reeds Rains
We recently sold a property with Reeds Rains Chorley officeThey were the second agent we went with and I started off feeling I would be as disillusioned as I was with the first company but I was wrongRoy who dealt with us from start to finish was excellent in the fact he actually rung when he said he would updated you when he said he would chased matters up on time liaised with other parties spoke to you as if he actually gave a dam In todays market where you get used to second rate service it was refreshing and rare to get such amazing professionalism Well done Reeds Rains keep hold of Roy you’re lucky to have himDeborah
Family · 22 January 2022
★★★★★ 5/5
TrustpilotThe estate agent has been very helpful…
The estate agent has been very helpful and supportive in keeping us informed of the progress of the sale.
Elizabeth · 14 June 2024
Agent replied · 23 October 2024
Thank you for taking the time to share your positive experience. We're delighted that our estate agent's assistance and communication throughout the sales process met your expectations. Your satisfaction is our top priority, and we're thrilled to have been able to support you successfully.
★★★★★ 2/5
TrustpilotTrying to sell a house has been…
Trying to sell a house has been difficult. Staff telling me that something is a legal requirement, when it is a company policy. Staff do not want to discuss your concerns and the it is nothing to do with me, it is the managers decision, syndrome prevails. Very disappointing.
Andrew · 17 November 2021
Agent replied · 23 October 2024
Hello Andrew, I am really sorry you have not been happy with the experience you’ve had from Reeds Rains. We take customer satisfaction very importantly and as such I would like to look into the issues further. Please could you email me at: Antonia.Bowler@lslps.co.uk. I will be happy to investigate the matter further.Kind regards, Antonia Bowler, Marketing Assistant
★★★★★ 5/5
TrustpilotI would like to thank Ted from Reeds…
I would like to thank Ted from Reeds Rains Acklam branch who showed us round a property in Marton Manor. Ted was really professional and helpful and was very knowledgeable.
Craig · 27 April 2022
★★★★★ 5/5
TrustpilotBurnley Branch
Dealt with Dawn at the Burnley BranchVery helpful, friendly and efficient. Constantly kept in touch, and never a long wait for replies to emails. Pleasure to deal with! Thanks for all the help and paitence!
Abdul · 21 June 2021
★★★★★ 5/5
GoogleReally good service by all the team at Reeds Rain, made selling my property very easy. I would highly recommend using them and would not hesitate using them again
Connie · 11 November 2023
Agent replied · 10 November 2024
Many thanks Connie for using us - if ever you ned our services in the future please do come back to us.
★★★★★ 5/5
TrustpilotNiamh has been extremely helpful and…
Niamh has been extremely helpful and very personable, which is a lovely quality and makes the process of looking for a new home much less stressful.Thank you for your help Niamh!
Zc · 21 February 2022
★★★★★ 5/5
TrustpilotHighly recommend Reeds Rain SALFORD…
Highly recommend Reeds Rain SALFORD QUAYS branch, the service was brilliant!!! Extremely professional and supportive!! Quick responses and helped to sell my property so much quicker via the Modern Auction, massive Thanks to Todd and Averil x
Shorna · 8 January 2021
★★★★★ 5/5
TrustpilotHassle free service
Hassle free service. Very professional, keeping us updated throughout.
Mr · 21 November 2024
Agent replied · 29 December 2024
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide our customers with a seamless and professional service, and it's rewarding to know we achieved that for you.
★★★★★ 5/5
TrustpilotLauren at Bamberbridge Branch
For over 5 years I have received nothing but excellent service from everyone who works within this team. All have diligently and seamlessly managed my rental property portfolio on my behalf. As proof of the whole teams quality in supporting each other within branch I will particularly mention Lauren who since joining the team, has also smoothly integrated and adopted the same high standards of service practiced by her colleagues, qualities for which I am truly thankful.
Chris · 27 May 2022
★★★★★ 4/5
TrustpilotSelling
Got things moving fast. Kept us informed and followed up any viewings.
Corgi · 3 October 2024
Agent replied · 23 October 2024
Thank you for your kind words. We appreciate your feedback and are glad to hear you had a positive experience.
★★★★★ 5/5
TrustpilotLucy was absolutely brilliant with us
Lucy was absolutely brilliant with us, she’s helped all the way through and has kept us updated on everything through it all!
Megan · 26 February 2023
★★★★★ 5/5
TrustpilotReeds Rains did an excellent job for…
Reeds Rains did an excellent job for our flat purchase. Gemma could not have been more helpful and was always available whenever we phoned. They went above and beyond, even driving to the flat after hours to let us in when we wanted another look around to measure up halfway through the purchase. Great service, thanks guys.
Cheryl · 21 August 2019
Agent replied · 23 October 2024
Hello Cheryl - Thank you for taking the time to write an positive review, we wish you the best in your new home.Many thanks,Reeds Rains
★★★★★ 5/5
TrustpilotReeds Rains Experience
Emily & The Reeds Rains Team have been fantastic from the start, organising viewings to the acceptance of our offer. Constant communication throughout the process & made us feel at ease at every step as it can be scary as first time buyers. Thank you very much!
Megan · 14 August 2024
★★★★★ 5/5
TrustpilotReeds rain Morley branch have been very…
Reeds rain Morley branch have been very professional handling my recent rental. A special mention to Niamh Titterington who has helped me as this was my first time renting a property.
Paul · 10 February 2022
★★★★★ 5/5
TrustpilotSuper professional and responsive.
We recently completed our sale and purchase, with the property we bought being sold via Reeds Rains in St Helens. The process was complex and at times stressful, but the professionalism demonstrated by Emily and Jane at the St Helens branch, was a real help in getting our purchase over the line and complete.Diligent, responsive and understanding are all words I would use to describe how Jane and Emily operated throughout our purchase process.Many thanks again for all your help.
Kevin · 16 December 2021
★★★★★ 5/5
GoogleHighly recommended. Professional and also very patient. Good service and communication throughout the entire process.
Aamir · 12 August 2024
Agent replied · 10 November 2024
Thank you Aamir.
★★★★★ 5/5
Yellhighly recommend
I purchased a property from herefrom start to finish they were very professional and helpful.they kept in regular contact and always happy to answer any questionsshould I ever sell the property I have just bought I would 100% use this companyspecial thank you to Cheryl
Paultaffy · 10 October 2014
★★★★★ 5/5
TrustpilotBrilliant service from Dawn at Reeds…
Brilliant service from Dawn at Reeds Rains in Burnley. Dawn sold my house straight away with the first viewing and made the whole process seamless. She chased the solicitors at both sides for me to ensure a quick completion. In addition, to selling my property she also found me a great rented property while waiting for my new house to be built. Dawn has done an amazing job start to finish and I would highly recommend using her in particular and of course Reeds Rains.
Customer · 4 December 2021
★★★★★ 5/5
TrustpilotGreat communication
Great communication from the initial valuation to my property being sold.
Janet · 7 November 2025
★★★★★ 5/5
TrustpilotGreat service from all the team
Great service from all the team, Derry was fantastic, kept me informed at all times and was a great help to me understanding how the lower end of the chain was working, highly recommended
Nigel · 16 July 2021
★★★★★ 1/5
TrustpilotVery poor
Very poor, don't seem to have any brain power when it comes to how to market a property.Incapable of responding with anything coherent when you raise any queries. You don't need to be William Shakespeare but a general level of being able to construct sentences is not too much to expect.
Leonard · 18 April 2021
Agent replied · 23 October 2024
Hi Leonard,I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
★★★★★ 5/5
TrustpilotAlison is a fireball! - Clarilis & Matthew
We used Reed Rains to buy our first house! Our agent was Alison and she was absolutely fantastic. From the first moment we met her, we got complete transparency and honesty about the property and about the buying process. As first time buyers, I and my husband had no idea how to navigate this journey - however, having Alison by our side, always on the money and always pushing for our best interest, was so pivotal for our experience. We have nothing but love and appreciation for Alison and Reed Rains. Thank you from the bottom of our heart... Clarilis and Matthew Almeida-Holmes ❤️
Clara · 10 November 2021
★★★★★ 5/5
TrustpilotYou have a great team who gets things…
You have a great team who gets things done
Heather · 7 November 2024
Agent replied · 29 December 2024
Thank you for your kind words. We appreciate your recognition of our team's hard work and dedication.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
