Every review we hold for the Coventry office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleI cannot fault Cartwright Hands in their help selling my late Mums home. Lisa was especially kind, caring and supportive through the whole process. She kept me fully informed throughout, answered all my questions and put my mind at rest over any worries I had. I can’t thank her enough for all her hall and kindness.
Teresa · 27 March 2025
Agent replied · 17 April 2026
Thank you Teresa, we pride ourselves on being one of the areas number one probate sale agents and I am so happy to hear that we could not be faulted in the sale of your late mums house. Wishing you all the best for the future
★★★★★ 5/5
GoogleReview of Lisa Knight. Thank you Lisa for all your help and understanding over eight long months of the property going up for sale and the final completion date. Your dedication to your responsibilities to the seller and the buyer was exemplary.
Your regular communications by telephone or E-mail kept us up to speed on what was happening constantly. At a very worrying time you kept us calm about house sales and transactions which we knew very little about.
We cannot thank you enough for your dedication to your work and customers.
Mr R. A. & E. A. Lucas.
Ray · 17 April 2025
★★★★★ 5/5
GoogleI had an outstanding experience with Cartwright Hands, especially Lisa. They provided excellent care, consistent follow-ups, and timely updates throughout the process. Communication was seamless, and they were always prompt in responding to any queries. Their professionalism and dedication made the entire experience smooth and stress-free. Highly recommended!
Tanvir · 19 March 2025
Agent replied · 17 April 2026
Thanks for your recommendation Tanvir. Wishing you all the best for the future.
★★★★★ 5/5
GoogleFrom the perspective of buying a house through them, Lisa was great from start to finish. Kept me updated throughout the process.
Matthew · 17 November 2025
Agent replied · 17 April 2026
Thanks for your kind words, we wish you all the best in your new home
★★★★★ 1/5
GoogleAbsolutely horrendous service. Guy Hands completed a valuation on my business, I’ve paid the invoice as due before the value was issued and still not received the value (done 5 months ago). Have since complained to the company, however this just goes to a family member who has completely ignored the complaint. I will be taking this to the ombudsman next. Do not trust this company for commercial properties.
Sian · 17 November 2025
Agent replied · 17 April 2026
EDIT- one week has passed since below added and still no contact with any of our offices. Please could you call the office on 024 76 350 700 option 4 or email so we try and match against property address and help with your query.
Original reply
- Sian Patel, we do not value businesses for sale and do not carry out any commercial valuations via the Coventry office which is the office you have left this review on. We are in the dark having tried to match your name against any outstanding work and would not have any valuations outstanding for such a long period. Please could you call the office on 024 76 350 700 option 4 or email so we try and match against property address and help with your query.
★★★★★ 5/5
GoogleCartwright Hands were excellent estate agents when purchasing our new home. Julie was an absolute pleasure to deal with; she was polite, friendly, reassuring and persistent. She encompasses everything you need from an estate agent. We hope to not need an estate agent again for a long time but wouldn't hesitate to use Cartwright Hands if we did. Highly recommended.
Kate · 17 April 2025
★★★★★ 5/5
GoogleWe just recently completed on property in Coventry. I can easily say that Debbie is one of the best estate agents I had a pleasure to work with. Very knowledgable, with a practical and pragmatic approach. Debbie had whole sales process easily under control and it was always possible to reach her via phone and discuss anything that was needed at the time. Generally property sales can be a bit complicated often with unexpected moments, but Debbie made it look and feel very simple and easy.
I hope there will another opportunity to work with Debbie again in the near future. I cannot recommend Cartwright Hands and Debbie enough. Thanks!
Jovan · 14 April 2024
★★★★★ 5/5
GoogleI would like to thank Debbie !!
"I am forever grateful for your support you have given me through my journey".
Debbie thank you for providing your time and hard work.
I'm so thankful for your support and advice.
I appreciate your involvement in getting the proces done quicker.
Thank you for helping me accomplish my goal.
Sharndeep Dhiman.
Sharan · 28 December 2024
★★★★★ 5/5
GoogleLisa was absolute pleasure to deal with, she kept the process going and communicate clearly and effectively.
Usman · 22 March 2025
Agent replied · 17 April 2026
Thanks for your great feedback Usman. We have advised Lisa of your fantastic feedback
★★★★★ 5/5
GoogleCartwright Hands have supported me through every step of the process of selling the home my parents moved into to raise their family. The property hadn't been sold since 1954! It was a wrench to part with it but the kindness and knowledge of the team made it a smooth process.
Pat · 17 August 2025
Agent replied · 17 April 2026
Thanks Pat, private sales are our specialty, we are glad you chose Cartwright Hands for your selling agent. All the best in the future.
★★★★★ 5/5
GoogleJulie was absolutely fantastic to deal with. unlike my Conveyancing Solictors who didn't seem to care one iota, Julie chased everyone on my behalf constantly and kept me up to date throughout the whole process.
As a new home buyer this was invalaubale. I couldn't recommend Julie and the team highly enough. Simply Fantastic.
Thank you so much.
Gary · 30 August 2024
★★★★★ 5/5
GoogleThanks to Cartwright Hands for providing a professional and efficient service in the sale of my property...I was well informed on viewings and feedback , and the staff were always very helpful with any queries I had , and on any procedures I needed to undertake.
A great service all around .
Martin · 17 November 2025
★★★★★ 1/5
FacebookRented off them for 3 years. Karen Dale is disgustingly rude to her tenants.
Reported windows not being able to open to be ignored since the day I moved in despite it being a safety hazzard if there was to be a fire
Demi · 29 November 2021
Agent replied · 22 July 2025
I told them about a fire risk to the flat and flat above months ago . Told her to threaten the cuprit with eviction . Seems I was ignored . 2 children are in above flat too .
★★★★★ 5/5
GoogleHad brilliant service, was always informed of step by step progress from Lisa, she was always pleasant and helpful
Donna · 17 November 2025
Agent replied · 17 April 2026
Thanks for your feedback and kind words in regards to Lisa.
★★★★★ 3/5
GoogleDebbie who works at Cartwrights has been great throughout my house sale. Communicated frequently with me Communication at times from other members of staff however was lacking and at times frustrating and inaccurate - house sale took 8 months to complete.
Emma · 14 April 2024
★★★★★ 5/5
GooglePleasure working with Hardy and team. Excellent communication and service. Lisa helped us through thorougly wishing the best wishes to the entire team
N · 16 September 2024
★★★★★ 5/5
GoogleJust want to Thank Chris and team but Chris especially for what became a very long sale and purchase. Although he was not my estate agent but the one I was purchasing off ,his communication and keeping in touch to help me through a very …
Wendy · 17 April 2019
★★★★★ 5/5
GoogleAbsolutely excellent. Understanding and supportive during this stressful time of selling my house. Arranged viewings and conducted them professionally for me.Kept in contact and provided feedback from potential buyers. Kept in touch with my buyer while I found a property to buy. I would completely recommend this company .
Anthea · 17 April 2024
★★★★★ 5/5
GoogleAbsolutely excellent. Understanding and supportive during this stressful time of selling my house. Arranged viewings and conducted them professionally for me.Kept in contact and provided feedback from potential buyers. Kept in touch with my buyer while I found a property to buy. I would completely recommend this company .
Anthea · 15 December 2023
★★★★★ 5/5
GoogleVery helpful in buying a flat which they were selling. Had 2 visits to the property which l was met an estate agent.Always arriving on time My questions and queries were answered to my satisfaction. I was also given good advice when …
Vince · 17 April 2024
★★★★★ 5/5
GoogleCartwright Hands helped us to buy a house we wanted and were very helpful through the buying process.
Mareks · 17 April 2025
★★★★★ 5/5
GoogleDebbie helped us to buy our first home, was very nice and polite, always responded to any questions quickly on the same day and helped to chase solicitors!😁 …
Domantas · 16 September 2024
★★★★★ 5/5
GoogleDebbie at Cartwright Hands has been really helpful and super efficient in helping us
buy our new home and move as quickly and smoothly as possible. Thank you, we are loving our new home.
Angela · 14 April 2024
★★★★★ 5/5
GoogleThis firm is excellent. The excellence of great communication is way above the level. I was dealing with Lisa. She is a star member of this firm.
M · 17 August 2024
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
