Trusted Agent profile · County Durham
★★★★★
2,203 reviews across 2 platforms
2-4 Wesley Street, Consett, DH8 5BJ, County Durham, DH8 5BJ
Part of Your Move & Reeds Rains National Home Move, see every office.
Reeds Rains's office in County Durham, at 2-4 Wesley Street, is rated 3.8 out of 5 across 2,203 reviews on two platforms, including 174 Google reviews rated 4.7.
Every review we hold for the County Durham office, from every platform, shown as written. First names only.
5/5
TrustpilotReeds Rains Macclesfield
Reeds Rains Macclesfield Sue managed the sale of a parents property for us, she kept us well informed throughout the process and has continued to push through to exchange of contracts. Excellent service!Thank you
1/5
TrustpilotHorrendous
Horrendous. Do not use this letting agent.
Hi - I'm sorry you have not been pleased with the service you've received from Reeds Rains. Customer service is of paramount importance to us. Please let us know which branch it is you had dealings with?Kind regards,Reeds Rains
2/5
TrustpilotEasy sale, very poor aftersales.
The actual sale of the property was straight forward and they were paid promptly however trying to get my promised cashback was like getting blood from a stone.Had to go to their office and refuse to leave untill it was sorted in order to get resolution.
5/5
TrustpilotFantastic service
Fantastic service. Harun and Co have gone above and beyond to ensure that all queries are answered thoroughly and that my move was as straightforward as can be. Patient, understanding and on form at all times. Highly recommend!
5/5
TrustpilotScarborough branch fantastic
Scarborough branch fantastic, I have to collect keys from estate agents all over Yorkshire for my business and they vary hugely but Reeds Rains scarborough are always knowledgeable about each property, very security conscious and very helpful, all the team brilliant, my favourite to deal with
1/5
TrustpilotYou may believe it’s being dealt with…
You may believe it’s being dealt with internally but that’s not the case I’m still awaiting a reply - buys / sellers be aware Avoid this company who lie to you. Tell you one thing and do another.
5/5
TrustpilotEveryone very helpful…
Everyone we spoke to were very helpful and they were very efficient and help us all along the way
5/5
TrustpilotReeds Rains Congleton
I have recently just purchased a house with Reeds Rains Congleton, the service was second to non. No complaints with anything at all! All of the staff was ace and very helpful.
5/5
TrustpilotReally helpful and guided us through…
Really helpful and guided us through the process and always there to help answer questions and give advice.
5/5
TrustpilotFantastic team.
Fantastic team you all played a part and were all fabulous. Thank you so much X.Pauline & Mick
5/5
TrustpilotWe received excellent service from…
We received excellent service from Reeds Rains Macclesfield when selling our property recently.All the staff at the branch were extremely friendly and helpful.Sue Wood, who we mainly dealt with, was very patient and supportive.We would highly recommend the team
5/5
TrustpilotVery good experience with the…
Very good experience with the Crossgates office. Claire sold my house very quickly and all the office staff were very helpful, in particular, Jane, who regularly kept me up to date with proceedings.
1/5
TrustpilotAvoid the Rawtenstall Branch at all costs
Avoid the Rawtenstall Branch like the plague. Both Sales and Lettings staff are incompetent liars. The stress and losses we have incurred are off the charts. Would be minus stars if that was an option.
5/5
Trustpilot5 stars all the way
5 stars all the way. Thanks team.Responsive, accurate, timely.Thanks for a great job, Halifax office !!!
5/5
TrustpilotReeds Rains Congleton
I would highly recommend the staff at Reeds Rains Congleton. They always go the extra mile and nothing is ever too much trouble. They’re all so helpful and friendly, I honestly can’t recommend them enough!
5/5
TrustpilotExcellent Service
They had viewings lined up straight away and several offers within a week, some over the asking price. Thanks.
5/5
TrustpilotReeds Rains have kept us up to date at…
Reeds Rains have kept us up to date at all times and have been very Knowledgeable and informative. I would highly recommend!!
4/5
TrustpilotExceptional stuff
5/5
TrustpilotGreat customer service
Alison worked really hard to sell our house for us, she was great at communication and always upbeat and positive. Even better she got us the asking price! Great service, wouldn’t hesitate to recommend them.
5/5
TrustpilotWell done
I can’t thank them enough at the St. Helens branch. Supportive when buying a property through them. Had problems with selling a property and the solicitors but received good advice from the St Helens team. From my mum and I a big thank you
1/5
TrustpilotThey scammed me
5/5
TrustpilotReeds Rains were professional
Reeds Rains were professional, helpful and realistic with their valuation. We sold our property within 2 days of it being advertised on line
5/5
TrustpilotVery efficient letting agents
As a first-time landlord, l can highly recommend Reeds Rains as a letting agency. The staff were, without exception, friendly, professional and reassuring. I have full confidence in their managed service.
4/5
TrustpilotBamberBridge apartment sale…
The apartment sale was lengthy but Alison at the BamberBridge branch of Reeds Rains was brilliant - helpful, on the ball keeping us updated and always ready with a smile!
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