1/5
TrustpilotCrooks
CrooksDon’t even trust them, ever.
Agent replied · 28 October 2024
We would like to hear more of your experience, could you please provide further information and context to socialmedia@savills.com so we can investigate?
Trusted Agent profile · Cotswold
Savills Cirencester reviews in Cotswold
★★★★★
1,819 reviews across 2 platforms
1 Castle Street, Market Place, GL7 1QD, Cotswold, GL7 1QD
Savills's office in Cotswold, at 1 Castle Street, is rated 4.1 out of 5 across 1,819 reviews on two platforms, including 49 Google reviews rated 4.9.
Reviews
Every review we hold for the Cotswold office, from every platform, shown as written. First names only.
Trustpilot5/5
TrustpilotFantastic customer service from Jess Exley
Fantastic customer service from Jess Exley. In my dealings with her she was very professional and helpful.
Agent replied · 23 December 2024
We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.
1/5
TrustpilotCrimnals working in league with…
Crimnals working in league with Landlord to steal deposit , secret and ambiguous terms in tennacy agreements.would avoid at all costs in future
Agent replied · 23 December 2024
Hi Martin, we're sorry to hear this. We take all feedback seriously, so would like to investigate the comments raised in your review. Please can you email Carole Bratt, Director of Customer Relations, at CBratt@Savills.com? Thanks
5/5
TrustpilotGreat service
Anthony, Bree and Elena did a great job of quickly finding me great new tenants. I highly recommend.
Agent replied · 23 December 2024
Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.
5/5
TrustpilotOur sale
We were always kept well informed with helpful and experienced guidance, thank you very much
Agent replied · 28 October 2024
Thank you so much for your review, it is much appreciated. If you need anything further please don’t hesitate to contact us.
5/5
TrustpilotI had a small but complicated query…
I had a small but complicated query about my rental property which was swiftly followed up by Aliya Charnley and everything was quickly sorted out.
5/5
TrustpilotEfficient
Efficient, courteous and successful - what more could you want?!
Agent replied · 28 October 2024
Thank you for taking the time to leave a review. We are so grateful for your kind words and hope to work with you again in the future.Regards,The Savills Team
5/5
TrustpilotThey were there to support the process…
They were there to support the process from offer through to completion. Would definitely use them again.
Agent replied · 23 December 2024
We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.
5/5
TrustpilotSavills Newbury
I was very happy with the way Savills Newbury handled the sale of my parents’ house. Deborah Giacobbi provided just the right amount and timely communication about issues and progress.
1/5
TrustpilotAvoid
Avoid! Totally unprofessional and full of false promises they cannot deliver.
Agent replied · 28 October 2024
We are sorry to hear that you had a negative experience. We take pride in delivering great service, so we would like to learn more about your experience so that we can investigate. Please email more information to socialmedia@savills.com so that we can assist you.
5/5
TrustpilotSavills sold our house quickly and…
Savills sold our house quickly and efficiently with good communication
Agent replied · 28 October 2024
We appreciate your kind words and are glad to have been able to help you. Please feel free to get in touch if there is anything else you need.Regards,The Savills Team
5/5
TrustpilotExcellent service throughout
Excellent service throughout Calls always returned & E Mails responded toAlways felt they were there to help
Agent replied · 23 December 2024
We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.
5/5
TrustpilotExcellent buying experience
Excellent service buying through Daniel; responsive, transparent and helpful throughout.
Agent replied · 28 October 2024
I am very grateful for your kind words. Buying a home can be very stressful, so I am glad to have been able to assist. Please feel free to reach out with any further questions.Regards,Daniel
1/5
TrustpilotIgnoring deadlines
Ignoring deadlines. Extremely late on maintenance issues and returning deposits.
Agent replied · 28 October 2024
We are very sorry to hear that you have had a negative experience. We aim to provide excellent service at all times and we are disappointed to hear that we have fallen short. Can you please send more details to socialmedia@savills.com so that we can investigate?
1/5
TrustpilotMaintenance requests…
Maintenance requests are not getting addressed in timely manner. We have some requests still left open from almost a year ago…
5/5
TrustpilotBest agents in town
Best agents in town. They have the largest selection available and are very professional and trustworthy. Tzveta B.
Agent replied · 23 December 2024
Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.
5/5
GoogleI would not hesitate in recommending Sebastion Hipwood at Savills in Cirencester.He has shown tenacity, professionalism and exeptional negotiating skills throughout the sale of my late brother's property.We greatly valued his advise and frequent updates during the process and his hard work on our behalf resulted in a successful sale. PR.
5/5
TrustpilotGreat service from George Prior
George Prior helped me find a flat, and he was absolutely fantastic. He was incredibly responsive, and helped me navigate each step of the process.
5/5
TrustpilotGraeme provided an excellent service
Graeme provided an excellent service - highly personable and professional
Agent replied · 28 October 2024
I am so glad to have been able to help and I thank you for your kind words. I look forward to working with you again in the future!Regards,Graeme
4/5
TrustpilotA professional experience from start to…
A professional experience from start to finish.
Agent replied · 28 October 2024
Thank you for providing us with an update and for taking the time to review our service
4/5
TrustpilotGood experience overall and would use…
Good experience overall and would use again. Sometimes relatively slow in getting back on issues with the flat and often quicker to go direct to Landlord.
5/5
TrustpilotAlways a pleasure to deal with Savills
Always a pleasure to deal with Savills. They said they would sell and they delivered. Thank you to the great team in Battersea Park
5/5
TrustpilotSavills have been incredibly efficient…
Savills have been incredibly efficient from finding a tenant to them moving in
Agent replied · 23 December 2024
Thank you, Trevor. We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.
5/5
TrustpilotGreat first class service provided by…
Great first class service provided by Sholto. Fully updated from start to finish.
Agent replied · 23 December 2024
Thank you for the positive review, Greg. It has been a pleasure dealing with you and enjoy your new home!Regards, Sholto
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
