Trusted Agent profile · Cotswold

Savills Cirencester reviews in Cotswold

4.1

★★★★★ Great

1,819 reviews across 2 platforms

1 Castle Street, Market Place, GL7 1QD, Cotswold, GL7 1QD

Savills's office in Cotswold, at 1 Castle Street, is rated 4.1 out of 5 across 1,819 reviews on two platforms, including 49 Google reviews rated 4.9.

Google logo

4.9 / 5

49

Reviews on Google

This office

Trustpilot logo

1,770

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cotswold office, from every platform, shown as written. First names only.

1/5

Trustpilot

Telephoned on Tuesday about a newly…

Telephoned on Tuesday about a newly listed property, told agent dealing with it would ring me back. Four days later no call. Certainly would not recommend as a buyer and any sellers should be worried.

Ann · 23 May 2020

Agent replied · 23 December 2024

Thank you for raising this. Rest assured, we’d like to find out exactly what happened. If you’d like to, please email further information to our Director of Client Relations, Carole Bratt, at CBratt@Savills.com so we can investigate this?

5/5

Trustpilot

Sophia Farwell and Tom Hyde at this…

Sophia Farwell and Tom Hyde at this branch of Savills are particularly helpful and responsive throughout both the sales and renting process of my dealings with their office

Chris · 26 November 2021

Agent replied · 28 October 2024

Thank you, Chris! It was a pleasure to work with you.Regards, Sophia

5/5

Trustpilot

Great support

Adel has always responded promptly to any enquiries or issues and is professional, approachable and friendly.I have been vey happy to have her support and to have her as my contact within Savills.

Demeter · 24 November 2020

Agent replied · 23 December 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Since I got in touch with trust pilot

Since I got in touch with trust pilot, about the problems with savills, I have had a response from savills, and they are doing some thing about the problems, thanks to trust pilot,

J · 19 November 2020

Agent replied · 23 December 2024

We are glad that the issues are being resolved, if you need to contact us again please email socialmedia@savills.com and we will do our very best to help again.

5/5

Google

Seb and the team gave fantastic service at all times. Advice was robust, backed up by experience of the local market place.

Dominic · 10 October 2018

5/5

Trustpilot

Great service

The service during a challenging selling experience was outstanding and they certainly went the extra mile to achieve completion of a slow moving chain

Roger · 4 June 2022

Agent replied · 28 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

1/5

Trustpilot

Do not use retail sites managed by Savills as they will send you a parking ticket.

Got a cynical parking ticket at Warrington Riverside Retail Park which is managed by Savills, the attitude of the staff was unapologetic and borderline rude. Do not use shopping outlets run by these cowboys.

David · 12 March 2024

5/5

Trustpilot

We had a great experience with our…

We had a great experience with our property manager Lauren Sullivan. She has been attentive to our requests and promptly addressed any arising issues. Overall, we are really satisfied with the service Savills have provided over nearly two years we have rented through them.

Andrey · 19 July 2023

1/5

Trustpilot

Tenant is customer to them ??

As a tenant, never get reply from the customer care ...

Mr · 11 August 2023

Agent replied · 28 October 2024

We are sorry to hear of your experience with your tenancy, customer service is important to us, and we would like to find out more. Please email further detail to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

First class service and result

First class service and result. Sandra and Ruaraidh did an excellent job from start to finish providing support and guidance where required.A big thank you to bothTom Dailey

Tom · 4 October 2021

Agent replied · 28 October 2024

Thank you Tom, it was our pleasure to act on your behalf - and thank you for your review.Regards,Ruaraidh

5/5

Trustpilot

A brilliant estate manager

Tami not only does what she is supposed to do very well but is proactive and suggests solutions to fix some common issues, typical in the rental estate market, happy to work with her!

Giovanni · 5 March 2024

5/5

Trustpilot

Olivia Hill

Olivia Hill, SavillsOlivia is absolutely efficient and helpful. I’ve enjoyed all our dealings and Savills should be proud to employ her!!

Sarah · 8 September 2022

Agent replied · 28 October 2024

Thank you for your kind words and for taking the time to post a review. I’m delighted you are pleased and we are always happy to help you, Sarah.Regards,Olivia

5/5

Trustpilot

Great service

We found our dealings with Savilles to be straightforward, helpful and there was great communication. Which had been particularly important when trying to move during Covid! Definitely recommend renting through them!

MM · 7 February 2021

Agent replied · 23 December 2024

We’re so pleased that everything worked out successfully for you. Thank you for letting us know and for taking the time to review our service.

1/5

Trustpilot

Savills are completely useless when it…

Savills are completely useless when it comes to managing large scale commercial and residential properties. Make sure your development stays away from them! They have single handedly ruined their Battersea show.

A · 3 February 2021

Agent replied · 23 December 2024

We are very sorry to hear this, if you'd like please email further details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

We have been so well supported by Becky…

We have been so well supported by Becky and Natasha despite a very bumpy journey, Always there with good advice and support thank you so much!

Helen · 23 December 2021

Agent replied · 28 October 2024

Thank you for your kind words. We are glad to have been able to support you and hope to work with you again in the future.Regards,Becky and Natasha

5/5

Trustpilot

Adam and Charlie communicated so well…

Adam and Charlie communicated so well with us all. They were professional but personable at all times. I couldn’t rate them more highly for their approach and honesty in relation to the market and handling the sale of Dads house.

Penny · 7 October 2023

5/5

Trustpilot

Tom Hyde has been the model of…

Tom Hyde has been the model of professionalism and is an excellent ambassador for Savills. He should go places.

Trevor · 5 September 2019

5/5

Trustpilot

I truly enjoy working with Sam Ing

I truly enjoy working with Sam Ing. He is always both professional and responsive.

LaToyia · 18 April 2023

Agent replied · 28 October 2024

Thank you so much for your review, LaToyia, it is much appreciated. If you need anything further please don’t hesitate to contact us.Regards,Sam

5/5

Trustpilot

Sophia Farwell managed our sale from…

Sophia Farwell managed our sale from start to finish, and was professional and efficient though it all.

Tom · 9 January 2023

Agent replied · 28 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you and wish you the best for the future!Regards,Sophia

5/5

Trustpilot

Great support and communication from Natasha

I had a maintenance issue that left was without any hot water - Natasha Harvey worked really hard to get it fixed and was very helpful throughout, communicating promptly and efficiently.

Diana · 16 April 2024

5/5

Trustpilot

Excellent professional service

Very supportive and super quick to respond to any query. Kept me calm!

Liz · 13 May 2023

Agent replied · 28 October 2024

Thank you so much for your review, Liz, it is much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Trustpilot

Professional and responsive service.

Mark Fell handled my enquiries from the Savills Waterloo office and was extremely professional throughout the process, always responding very promptly to my queries. I would definitely recommend this service.

Torsten · 8 February 2021

Agent replied · 23 December 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level of service our clients expect and deserve.

1/5

Trustpilot

Terrible

Terrible. Gave 2 months notice that I am leaving and still insists on charging an extra 1 month of rent. Just wonderful wonderful.

May · 21 April 2022

Agent replied · 28 October 2024

We are very sorry to hear this and we would like to help resolve the issue. Please send more information to socialmedia@savills.com so that we can assist.

5/5

Trustpilot

Excellent all round

Savills were excellent with a recent house purchase. Communication was clear and timely and we were always kept up to date. Mille and Frazer provided excellent customer service.

Alex · 29 June 2021

Agent replied · 28 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you and hope you enjoy the new home.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

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