Trusted Agent profile · Cornwall

Savills Cornwall reviews

4.2

★★★★★ Great

1,939 reviews across 2 platforms

73 Lemon Street, Truro, TR1 2PN, Cornwall, TR1 2PN

Savills's office in Cornwall, at 73 Lemon Street, is rated 4.2 out of 5 across 1,939 reviews on two platforms, including 138 Google reviews rated 4.9.

Google logo

4.9 / 5

138

Reviews on Google

This office

Trustpilot logo

1,801

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cornwall office, from every platform, shown as written. First names only.

1/5

Trustpilot

They Never disappoint…

They Never disappoint you...Disgraceful, continuing to let properties with known known safety concerns.

Hester · 3 December 2019

Agent replied · 26 October 2024

We are sorry to hear about your experience and thank you for bringing it to our attention. We’re keen to find out exactly how this happened so if you’d like to contact us to discuss this further please email us on LettingsCustomerServices@savills.com

5/5

Trustpilot

Friendly The friendly service guiding me through…

The friendly service guiding me through the whole process of selling my property

Karen · 9 February 2024

5/5

Trustpilot

Quick to respond and very efficient

Quick to respond and very efficient. Booked contractors in within a day or two.

Sophia · 17 January 2024

5/5

Trustpilot

It was a complex transaction and I…

It was a complex transaction and I commend Laura for putting the deal through, I am very happy with the service

Ravi · 27 July 2023

5/5

Trustpilot

Wonderful team

Wonderful team. Superb communication and professionals. Pleasure to deal with.

Mark · 27 March 2024

5/5

Trustpilot

Timely sale.

Timely sale.Considerate and friendly staff. Useful advice when needed.

Pat · 12 April 2024

5/5

Google

A fantastic branch of a brilliant agency. Highly recommended.

Ed · 23 October 2020

Agent replied · 22 October 2024

Thank you for your kind review, this is greatly appreciated.

5/5

Trustpilot

Absolutely brilliant

Absolutely brilliant, fast and effective with exemplary customer service.

Jessica · 1 October 2020

Agent replied · 26 October 2024

We really appreciate your kind feedback. I am so pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Savills were very professional

Savills were very professional, organised and helpful.

Jennifer · 17 March 2021

Agent replied · 26 October 2024

Thank you, Jennifer. We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Lauren from savills has been very…

Lauren from savills has been very helpful. Many thanks

Arian · 26 March 2024

5/5

Trustpilot

Highly recommend

Excellent customer service and slightly slow but smooth house sale experience.

Sunil · 7 February 2024

5/5

Trustpilot

Very good service

The service provided by James during the transaction was second to none - much appreciated, thank you.

Jack · 18 September 2023

5/5

Trustpilot

Highly Recommended

Highly professional yet friendly and easy to deal with. Managed a difficult transaction well.

Andy · 28 November 2023

5/5

Trustpilot

THE SPECIAL WORK & TIME PROVIDED BY…

THE SPECIAL WORK & TIME PROVIDED BY LOUISE KERR WHO MADE THIS SALE HAPPEN.

Mr · 27 November 2023

4/5

Trustpilot

Great attention

Great attention, good communication and service

Kaj · 1 April 2021

Agent replied · 26 October 2024

We appreciate your kind feedback. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

Excellent

Excellent, very helpful and all conducted in a professional manner.

Claire · 12 February 2020

Agent replied · 26 October 2024

Thank you for taking the time to review our service - feedback is always incredibly helpful. We are delighted that we met your expectations.

1/5

Trustpilot

Don’t return calls

Don’t return callsNot interested unless an easy sellAvoid

Jonathan · 3 September 2020

Agent replied · 26 October 2024

We take great pride in providing an excellent service so to hear we have fallen short of your expectations is disappointing to say the least. If you’d like to, please email Carole Bratt, at CBratt@Savills.com so we can investigate this.

5/5

Google

We cannot praise the service we received from Savills enough. Everyone, was professional, helpful, knowledgeable and gave that little bit extra attention that makes the company 'special.' Particular thanks goes to Ben Davies who assisted us in navigating through particularly choppy waters!

Diane · 24 October 2019

1/5

Trustpilot

Well done Savilles

Well done Savilles. Prime time Sunday evening, advertising (an old advert as well) a lovely house right on a river, right in the middle of a flood crisis in the UK. Lol well done and very thoughtful of your marketing department.

Mr · 16 February 2020

5/5

Trustpilot

Brilliant service

Brilliant service. I would certainly recommend this business.

Anonymous · 30 April 2020

Agent replied · 26 October 2024

Thank you for going to the trouble of posting a review. All feedback is greatly appreciated and helps us maintain the level service our clients expect and deserve.

5/5

Trustpilot

Professional skills with personal…

Professional skills with personal understanding&supporting!!!

Tao · 4 January 2021

Agent replied · 26 October 2024

We really appreciate your kind feedback. We are so pleased we were able to help and wish you all the very best for the future.

1/5

Trustpilot

Dissatisfied

A truly dreadful company.

MHD · 8 March 2021

Agent replied · 26 October 2024

We are sorry to hear about your experience. We take feedback extremely seriously and are keen to find out more. If you’d like to, please send further details to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

My experience with Savills staff in early June 2023

Very clear explanation of everything involved. Ongoing and punctual communication. Extremely personable and professional staff (K.Stephenson & L.Living).

Katherine · 12 June 2023

5/5

Google

Spot on,very helpful and polite staff.. top job

Andrew · 24 October 2019

Agent replied · 22 October 2024

Feedback is an invaluable reminder of the things that are important to our clients so thank you for taking the time to review our performance. I am delighted your experience of Savills was such a positive one.

Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.

Read Savills's Google reviews
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