Trusted Agent profile · Cornwall

Savills Cornwall reviews

4.2

★★★★★ Great

1,939 reviews across 2 platforms

73 Lemon Street, Truro, TR1 2PN, Cornwall, TR1 2PN

Savills's office in Cornwall, at 73 Lemon Street, is rated 4.2 out of 5 across 1,939 reviews on two platforms, including 138 Google reviews rated 4.9.

Google logo

4.9 / 5

138

Reviews on Google

This office

Trustpilot logo

1,801

Reviews on Trustpilot

Business-wide

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Cornwall office, from every platform, shown as written. First names only.

1/5

Trustpilot

no response for incidents and Customer Service

unfortunatelly I had rented an apartment with this company as administrator and I have no air conditioner the last 8 days. (this is a pretty new building and I am the first person to live in the appartment and have a lot of issues inside).No body reach out me, they a not able and don´t want to help you if you try to call in the customer service.I don´t recommned this company.I am living inside a oven the last 8 days and nobody cares.the lift is not working the last week too and nobody was able to contact the OTIS to fix it.

Rodrigo · 11 July 2024

Agent replied · 26 October 2024

Hi Rodrigo, sorry to hear this and we hope we can help. Could you please email the address of the apartment to socialmedia@savills.com so we can direct the issue accordingly.

5/5

Trustpilot

Would highly recommend

Would highly recommend. Thank you to Abi (Savills Bishop Stortford). As a buyer, Abi helped us complete on a house we first saw online a year ago with a different agent and couldn’t even get a viewing. Service was professional and supportive and helped us resolve any issues we had. Thank you again.

Richard · 1 March 2023

Agent replied · 26 October 2024

Thank you, Richard, it was our pleasure. We know that moving house can be a difficult time so it’s great to hear that we made it that little bit smoother for you.Regards,Abi

5/5

Google

Great support from savills in Truro, special thanks to George for his valuations and advice, our photographer for some great photos which we shall treasure, and last but not least Alison for showing people round our house. A lovely team to work with. Many thanks.

J · 10 October 2023

Agent replied · 22 October 2024

A lovely endorsement of the Savills team, thank you so much for taking the trouble to write, we enjoyed working with you.

5/5

Trustpilot

Excellent support from Samuel Wood at Savills

Samuel Wood from Savills was professional, responsive, and very helpful throughout our rental process. He supported us from finding the flat through to moving in, handled everything efficiently, and made the process smooth and stress-free.

Ruslan · 5 January 2026

Agent replied · 22 January 2026

Thank you for taking the time to leave feedback, Ruslan. We’re so glad that you appreciate Samuel Wood/ we’re delighted to hear that you enjoy being part of the Savills team…. We are always working on being even better, so if you have any feedback or suggestions, please email socialmedia@savills.com so we can review.

5/5

Trustpilot

Great experience, easy and timely

Vivian was always responsive, timely and helpful. Very clear on the process and what I needed to do. I appreciate the clarity and attention to detail.

Francesca · 9 October 2024

Agent replied · 26 October 2024

We are so pleased that everything worked out successfully for you, Francesca. Thank you for providing us with an update and for taking the time to review our service.

5/5

Trustpilot

Wonderful experience with Savills…

Wonderful experience with Savills Marlow. From our very first meeting with Alex and Sophia we have received noting but first class service from start to finish.Both Alex and Sophia were very professional, efficient and extremely nice to deal with.They have done an amazing job selling our house. We could not wish for better and would highly recommend Savills.

Jitka · 4 August 2022

Agent replied · 26 October 2024

Thank you so much for a lovely review, it was our absolute pleasure and we were very happy to help. All the best!Regards,Alex, Sophia and the Marlow team

5/5

Trustpilot

Mary's exceptional service!

Mary Harries @ 20 Canada Square is a gem! Working with her wasn't just a professional transaction, it was a genuine pleasure. Not only did she deliver everything she promised, but she went the extra mile to meet deadline. Her knowledge, dedication, and positive attitude made a challenging project feel effortless. I felt fully supported every step of the way, and I can't thank her enough for her fantastic work. Mary, you rock!

Sergei · 31 December 2023

5/5

Trustpilot

More amazingness

I wish to continue my praise for Savills, and in particular, my absolutely stellar property manager, Tami Falzon. We began working together around a year ago, and she has been nothing short of amazing.Always responsive, thorough, professional and friendly, she handles every inquiry brilliantly. In a city where this is certainly not always the case, it further underscores the great work that Tami and Savills do every day.Not all property managers are created equal - trust me, finding a good one is so, so worth it! Thanks so much to Tami and Savills for all you do - this very grateful tenant really, really appreciates it :)

Matt · 11 July 2023

5/5

Trustpilot

Great service from Jack

Jack Iveson has been a fantastic support during our time in the flat. He has been contactable and managed property management issues with compassion and action to ensure the best outcome for us. Many thanks!

Saad · 1 May 2024

Agent replied · 26 October 2024

Thank you so much for your review, Saad. It's much appreciated. If you need anything further please don’t hesitate to contact us.

5/5

Google

George Hill and his staff have been tremendous. They have been very helpful, have communicated very efficiently and been an excellent team to deal with, helping us get to exchange of contracts without any problems. Thanks George!

Peter · 22 March 2024

Agent replied · 22 October 2024

A terrific response and we are delighted that George and his team performed so well for you. Thank you for taking the trouble to write and endorse Savills.

5/5

Trustpilot

South Hams House Sale - Very Impressed!

I recently sold a house in the South Hams, Devon with Sarah Jane and her team. I have to say I couldn't fault the Savills service. A buyer was found prior to the house going to market, queries were dealt with promptly, and when I had issues with my ongoing purchase Sarah Jane stepped in and facilitated a speedy resolution.

Jenny · 23 April 2022

Agent replied · 26 October 2024

We are very pleased we could help and that you were happy with the outcome. Thank you very much for your review!Regards,SJ

1/5

Trustpilot

House buyer…

We went to look at properties to buy in fife and we have sold our house STC. We saw a house in Falkland fife for sale and immediately called the agent at savills from the number on the For Sale board. We explained that we were interested in viewing and had 3 more days in Scotland in which to do so. We didn't hear back and are now back home as this is now 4 days later. I feel like we lost an opportunity as did the sellers. They should be aware that we are interested in buying their home and we should have had an opportunity to establish if we wanted it.

Deborah · 19 June 2024

Agent replied · 26 October 2024

Hi Deborah, thank you for bringing this to our attention; please know that this is not the level of service we strive to provide. Would you mind letting us know which property you were looking to view? Please email detail to socialmedia@savills.com so we can investigate.

5/5

Trustpilot

So thankful for the exceptional service…

So thankful for the exceptional service provided by Paige Ford and Sevills. As first time renters in the UK, we had a lot of questions and Paige took the time to answer everything and helped us through the entire process. Would definitely recommend Paige as she was very thorough and the process was smooth start to finish!

Mary · 9 August 2022

Agent replied · 26 October 2024

Thank you for your lovely review. It was a real pleasure being able to help you and hope you enjoy your new home!Regards,Paige

5/5

Trustpilot

The best management service by Tami Falzon

The best management service by Tami Falzon…We have had numerous managing agents over the years (with Savills and other agencies) and Tami has been the best by far. She is extremely proactive, diligent and professional. We had an issue with the washer dryer not working and the handymen sent by the insurers were refusing to complete the job due to unreasonable reasons. Tami not only sorted this out with the insurers but also made formal complaints and got me a refund - which was totally unexpected and much appreciated. Thank you for your wonderful service, Tami.

GR · 14 June 2023

5/5

Trustpilot

Monique Craib's attitude towards her clients is exemplary

Monique has been in charge of the flat's management since January 2022 and has made a significant positive difference in dealing with of all housing-related issues and situations, thus improving the image of the company, too. She does her utmost to take into account her clients' requests, handles them with flexibility and with a high level of professionalism, closely follows the appointments with the contractors. She is a great asset to Savills team and an absolutely positive experience to work with.

E · 7 June 2023

5/5

Trustpilot

Oliver Hudson has been our property…

Oliver Hudson has been our property manager and as new tenants he has helped us with any issues that have come up. He has been incredibly polite and kind.

Astha · 17 September 2025

5/5

Trustpilot

Reletting our property

Tenants decided to move as they had to relocate and the end of tenancy was well handled and in particular the reletting process was very efficient only taking 48 hours as a result of presenting the property to the right audience. The result was an increased rental and the new tenant moving in within 48 hours of the exiting tenants moving out. Well done to Holly Goodge and her team and in particular George Prior. Good job.

Mr · 25 August 2023

5/5

Google

Savills of Cornwall have been brilliant all though the sale of our property, it is a very stressful experience and Sean was there for us all the way with his kind and helpful advice. Wouldn’t have any hesitation in recommending Savills to sell your property. Many thanks to all the team at the Truro office.

Paul · 10 October 2022

Agent replied · 22 October 2024

Thank you so much for your review, it's always gratifying to receive such a positive endorsement for Sean and the team.

5/5

Trustpilot

Pro-active and efficient communications

We were very happy with the service that George Hill, Savills, Truro provided.George was an excellent and very timely communicator and very pro-active with both us, the sellers, as well as the buyers. We would not hesitate to recommend Savills, Truro, George Hill in particular. We would also recommend Savills as, in our experience, they have a “long-reach”, which was vital for the sale of our property.

Mr · 22 October 2020

Agent replied · 26 October 2024

Thank you. Selling a home can be a difficult experience and we always try our best to make the process as smooth as possible. We are delighted you are pleased.

5/5

Trustpilot

Simply the best!

Savills, and in particular Tessa we’re superb in helping sell our property. Superbly professional and definitely the best estate agents in the UK. Tessa, helped us achieve a great price and looked after us with care and attention throughout the process. Thank you so much Tessa, you are a superb estate agent. Thank you, Paul

Paul · 7 October 2022

Agent replied · 26 October 2024

We are so pleased that everything worked out successfully for you. Thank you for providing us with an update and for taking the time to review our service.Regards,Tessa

5/5

Trustpilot

Savills' property management is great

Savills' property management is great. I would like to thank Fiona Wither for her excellent service and prompt communication in managing my flat. I highly recommend Savills for their professionalism and care.

Baha · 30 May 2024

Agent replied · 26 October 2024

We really appreciate your kind feedback, Baha. We are very pleased we were able to help and wish you all the very best for the future.

5/5

Trustpilot

HIGHLY RECOMMEND

Savills Truro were brilliant from start to finish. Following a good valuation and marketing strategy, George and Sean were always on hand, dealing with all communications patiently and efficiently. They offered good advice and support when needed, resulting in a smooth and quick sale. Lovely Sarah who carried out the viewings was knowledgeable and professional. A very experienced and approachable team.

T · 14 December 2021

Agent replied · 26 October 2024

Thank you for your kind review. We are all delighted to have achieved such a successful sale for you and look forward to the opportunity of working with you again!Regards,George, Sean, Sarah and team

5/5

Google

The service we received from Savills Truro branch in relation to our house sale has been exemplary, from putting together the property particulars and showing around prospective buyers, to the final negotiations. They have provided great support throughout the process, and have suggested pragmatic solutions to keep the sale on track when dealing with those little glitches that always seem to occur with house sales. They communicated excellently with all parties involved in the sale and we would highly recommend them.

Caroline · 26 May 2024

Agent replied · 22 October 2024

That's a lovely endorsement for our Cornwall business, thank you for taking the trouble to write such a glowing review.

5/5

Trustpilot

Tami has been an amazing property…

Tami has been an amazing property manager who’s always responsive to our concerns. Tami has done a fantastic job resolving property issues such as leak and other form of emergencies. Thanks so much!

Rebekah · 4 May 2024

Agent replied · 26 October 2024

Thank you so much for your review, Rebekah. It's much appreciated. If you need anything further please don’t hesitate to contact us.

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