Every review we hold for the Conwy office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleAvoid as much as possible - Nigel has a regular “developer” friend that sells dodgy properties with the help of Sterling Estates.
Recently purchased a house, was pressured constantly by Nigel to speed things along. There were some concerns around the garden sheds being left behind. Nigel pressured us into taking an allowance to remove the sheds ourselves, it has now come to light there was piles of asbestos sheets hidden. I highly suspect Nigel knew of this and helped his mate sell the house anyway. He’s clearly not tech savvy as was forwarding me the emails he was sending to the seller.
Avoid where possible, if the seller is a Mr Ian Steward run away and count your blessings.
Adam · 9 February 2025
★★★★★ 1/5
GoogleDidn't like it at all
Initial impression on entering the shop was that there were four people waiting to jump on me. Second was the unavoidable smell of BO. Third was that they really couldn't be bothered to help me because what I wanted from them was not going to make them any money.
Not impressed and most certainly will not be selling a house through them.
Martin · 26 October 2019
★★★★★ 5/5
GoogleWe would like to thank Nigel and his staff for selling our house.
We found the service excellent from beginning to end, very professional. They kept us informed all the way through the sale. …
Steven · 18 April 2022
★★★★★ 5/5
GoogleGreat valuation service from Nigel. Highly recommend due to his professionalism, integrity and honesty. We will definitely be using Sterling when we are ready to sell.
Katie · 20 February 2025
★★★★★ 1/5
GoogleAVOID buying or selling with this estate agent. I purchased a property with these scam fake uneducated estate agent also manager by the name of NIGEL, After showing your D.I.P the property should of been off the market, I showed my mortgage offer to secure the property, I paid all the fees, mortgage broker - £600, valuation fee - £458, coal mining report - £385, local searches - £425, solicitor fees - £432. mortgage application fee - £600 and other costs I can't remember over £1000 etc... AFTER ALL THIS NIGEL PLAYED A DIRTY GAME... he took money under the table for himself from a cash buyer who was interested in the property after 8 weeks and gazumped us!!! Instead of taking the property off the market in the beginning He kept the property on for sale after 8 weeks. The cash buyer offered £10,000 more than myself. To keep the property as I didn't want to lose it after spending so much money I had to price match and find another £10,000 to purchase the property. NIGEL was responsible for this, if he had done his job properly and took the house off the market, the other buyer wouldn't of had a chance to even put an offer forward. In the beginning the house was on sale for £159,995. The valuator said it was only worth £140,000. If NIGEL was a good estate agent he would of told the seller the house is only worth that much and told them to lower the price, So instead of gaining £10,000 we lost out on triple all because of greedy NIGEL. STAY AWAY and I wouldn't recommend this agent at all. He is rude unhelpful and self centred.
Shaz · 26 October 2018
★★★★★ 1/5
GoogleBooked valuation of my mother's house, came from Rhyl to Colwyn Bay and they did not show up! Called them and was told that their agent had tried to get access when we were all waiting in the front for them. When I said I wasn't very happy the guy on the phone said his agent was not either... totally unprofessional. They have lost out on the opportunity to advertise the property.NegativeResponsiveness, Professionalism
Stephen · 25 October 2020
★★★★★ 5/5
GoogleValuation was very efficient
Kim · 24 April 2023
★★★★★ 5/5
GoogleVery good professional photos and brochures. All for one competitive fee with no hidden charges. Would definitely recommend them to anyone on the North Wales coast. Fantastic local, friendly professional estate agent. Great customer service. Nigel, and the team offer advice to sellers and buyers with no commitment. They offer free personalised valuations on weekdays, evenings and weekends.
Colin · 26 October 2019
★★★★★ 5/5
GoogleBrilliant help and support
Mike · 23 April 2024
★★★★★ 5/5
GoogleI was reminded of selling my house a couple of years ago, as another house I owned before has come on the market, being presented beautifully on right move by Sterlings. …
Carys · 18 April 2021
★★★★★ 5/5
GoogleVery professional estate agents. The guys at sterling estates helped me alot when selling my house. I would 100% recommend using Sterling Estates to buy or sell your house.
Mason · 26 October 2018
★★★★★ 5/5
GoogleEstate agents well worth a visit
Degzy · 24 April 2023
★★★★★ 5/5
GoogleThe best agents in Conwy . Friendly and caring . Highly recommended
Chelle · 24 April 2022
★★★★★ 1/5
GooglePoor service, don't even bother to ensure they use your correct name, very unhelpful people and undervalued our house by £5000
Hannah · 23 July 2020
★★★★★ 5/5
GoogleLovely team and Nigel goes the extra mile to help! Would recommend as a first time buyer.
Sarah · 18 April 2021
★★★★★ 1/5
GooglePoor service, don't even bother to ensure they use your correct name, very unhelpful people and undervalued our house by £5000
Hannah · 26 October 2019
★★★★★ 4/5
GoogleVery helpful estate agents. Answers most of our questions.
Darwin · 18 April 2022
★★★★★ 5/5
GoogleSold my house for me and were helpful from start to finish
Kevin · 26 October 2019
★★★★★ 5/5
GoogleAlways very helpful 👌 …
Debbie · 18 April 2021
★★★★★ 5/5
GoogleExperienced courteous staff. Higjly recommended.
Nick · 25 October 2020
★★★★★ 5/5
GoogleBrilliant estate agent!
Sophie · 26 October 2018
★★★★★ 5/5
GoogleRating only, no written review.
Usman · 23 April 2024
★★★★★ 5/5
GoogleRating only, no written review.
Tracy · 23 April 2024
★★★★★ 5/5
GoogleQuality service.
Keith · 24 April 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
