Robbie Howarth Estate Agents Conwy reviews

★★★★★ 5/5

Google

Myself and my partner used Robbie Howarth to rent out a property for just under a year and cannot fault the team at all. From quick answers to any questions, to a fast turn around of return of the deposit at the end of the tenancy - they really have been wonderful to deal with. I predominantly dealt with Nicky from the start point of viewing the property right until the end conversation of handing back the keys and she has always been professional and kind to deal with. Thanks to all the team for such a pleasant experience from two first time renters! ☺️

Sioned · 14 August 2025

★★★★★ 5/5

Google

What a phenomenal service from the team at Robbie Haworth - They were professional, great communicators, organised, informative and enthusiastic throughout. I would highly recommend this company. I mainly dealt with Nicky who was exceptional. Thanks for everything - you went above and beyond!

Rebecca · 21 March 2025

★★★★★ 5/5

Google

I have been a client of Robbie Howarth Estates for over 20 years, in that time I have had excellent service from them, both in their renting & sales sectors. At all times Nicky has been professional, helpful, supportive and friendly. Emails are promptly answered & nothing has been too much trouble. The team have been enthusiastic & efficient, special mention to Julie who has been on the ball at all times.Their charges have been sensible too! no hesitation in recommending them.

Geoffrey · 15 April 2024

★★★★★ 5/5

Google

Great estate agents, very well established in North Wales - Nicky has been very helpful.

Chris · 14 July 2025

★★★★★ 5/5

Google

I have been a client of Robbie Howarth Estates for over 20 years, in that time I have had excellent service from them, both in their renting & sales sectors. At all times Nicky has been professional, helpful, supportive and friendly. Emails are promptly answered & nothing has been too much trouble. The team have been enthusiastic & efficient, special mention to Julie who has been on the ball at all times.Their charges have been sensible too! no hesitation in recommending them.

Geoff · 14 November 2023

★★★★★ 5/5

Google

Very helpful and professional throughout. The team were easy to deal with, always available to answer questions, and kept everything clear from start to finish. Really good service and a smooth experience overall. Would definitely recommend Robbie Howarth Estate Agents

Yad · 14 February 2026

★★★★★ 1/5

Google

You can’t give 0 stars, so I’ve had to give 1. I have just moved out of a property “managed” by them for 4.5 years. During that time the Gas Safety Certificate was late every year (except this year when I arranged it myself), management inspections which they say will be carried out quarterly ended up being once every 15 months and anything reported to them was ignored. When the ground floor toilet broke I was told that we have another one upstairs so make do, which is fine unless you can’t physically get to the first floor toilet due to ill health. I ended up paying to have the filling mechanisms both upstairs and down repaired myself. The property externally deteriorated severely over the 4.5 years due to them instructing workmen who had no idea what they were doing. The ultimate case of this was the flashing for a Velux window which had fallen off and was told by the person they sent to fix it that it wasn’t needed, until it rained over the Christmas period and water damaged the inside. I arranged for a professional window fitter to re-fix the flashing which stopped the leak. Another Velux window which leaked constantly was never fixed as they couldn’t grasp that it needed a flashing. They also arranged for the property to be painted externally by a painter who went over the existing paintwork, subsequently it is now all peeling off and allowing water to attack the underlying structure. The incoming water main started leaking externally, which they said was above their remit. They then told the landlord it had been sorted but delayed the works by three months as the landlord didn't know he needed to give permission to have the remedial works carried out for free by Dwr Cymru. Added to their blasé attitude to the Data Protection Act (they’re still not registered as of today 11-12-2017) and their end of tenancy charges (such as £10 to return a deposit via the bank, which is the only option (unless challenged) and 20% admin fee for dilapidations) which are not contained in the tenancy agreement and you have an agent who you should avoid like the plague. Oh, and as others have said they’re incredibly rude.

Adam · 8 June 2018

★★★★★ 5/5

Google

Nicky, Janet, Julie and Aimee were all extremely helpful and supportive as this was our first venture into residential property letting. I would be more than happy to recommend them to others.

Clive · 15 April 2024

★★★★★ 5/5

Google

The team at Robbie Howarth are fantastic - what more can I say?? I have been renting a property for a couple of years now and have been so impressed with their service - the initial search for a suitable property, their service throughout the rental period and then the final goodbye when I left. What a team!! I would throughly recommend using Robbie Howarth time after time. Don't take my word for it, call in and see for yourself!

Joanne · 15 April 2024

★★★★★ 5/5

Google

I am a landlord that has been using Robbie and her team since May 2019 . They sorted out the original contracts and dealt with some teething issues very efficiently. They have access to a great team of tradespeople who sort out issues, managing the appointments with the tenants. They also do this for any of the trades I engage directly. When I have had questions they are able and willing to offer advice and ideas, which is valuable service. They managed the change over of tenant seamlessly and found new tenants ready to move in. Very happy with the overall service, highly recommend.PositiveResponsiveness, Quality, Professionalism

Neal · 27 August 2021

★★★★★ 5/5

Google

Robbie Howarth Estate Agents are brilliant. They have been letting two of my properties and have been exceptional, nothing is too much hassle for any of the team and all issues are dealt with very efficiently and in a timely manner. When a tenant leaves the property, they ensure that it is put back on the market as soon as possible and give a very fair opinion on what needs to be done to allow the property to appeal to the current market. I have had no issues at all with Robbie Howarth estate agents and would recommend them to anyone.PositiveResponsiveness, Quality, Professionalism, Value

Philip · 27 August 2021

★★★★★ 5/5

Google

Robbie Howarth and team have been looking after our property for over 7 years. They have always found us , good , trustworthy tenants . They have also acted as estate agents , selling a property for us . We relax in the knowledge that everything necessary with regard to rental repairs and legalities is covered . We think they do a brilliant job and would highly recommend them .PositiveResponsiveness, Professionalism

Linda · 27 August 2021

★★★★★ 5/5

Google

An excellent agency. They have let and managed my property in Llandudno for over 4 years. I have had 2 sets of tenants during that time. Quality tenants, living happily in my house. Routine repairs and checks have been professionally carried out. Contractors are of high quality. The owners and staff are both friendly and professional. I would (and have) highly recommend Robbie Howarth Agents. They take the stress out of renting your property with the quality of a family run business.

Nick · 8 June 2018

★★★★★ 1/5

Google

Moved into one of there UNFURNISHED! flats to our astonishment it was partly furnished ( very cheeky!! ) which we had to store in one of the bedrooms, we were nervous of scratcing there furniture we even had to take it apart to move it! Also ignored with a few things! to many rules does not feel like a home. Don,t like renting these days it's horrible!! No pets! beige paint ! Etc etc etc

David · 7 June 2020

★★★★★ 5/5

Google

Having used several estate agents locally over the years, I can hand on heart say that after letting my property with Robbie Howarth, I wouldn't use anyone else. They have exceptionally high standards, their advice and support is superb and their are high levels of professionalism at all time. I feel that I can trust them 100% and that they genuinely have my interests at heart.PositiveProfessionalism

Mrs · 27 August 2021

★★★★★ 5/5

Google

Having rented a flat managed by Robbie Howarth i need to commend this business for its proffessional approach to every aspect. Staff are extremely pleasant and helpful. I wholly recommend the business to any prospective clients.

William · 15 April 2024

★★★★★ 5/5

Google

Absolutely brilliant estate agents from start to finish always there to help Nicky Janet Julie and Amy are extremely caring and very professional thanks to you all from Sharon Dave and meg xxxxx

Sharon · 15 April 2024

★★★★★ 5/5

Google

The team at Robbie Howarth supported us with our rental property; finding us the perfect tenant, and ensuring that we are compliant with legislation and continue to be so. Highly recommend.

Michael · 15 April 2024

★★★★★ 1/5

Google

Let down a day before an appointment that had been booked two weeks earlier. Has wasted our time.

Sarah · 16 November 2024

★★★★★ 2/5

Google

Website is rubbish takes you to zoopla

Nicky · 14 April 2022

★★★★★ 5/5

Google

Eleven years ago as a novice landlord I was fortunate enough to meet Robbie, from the first meeting until yesterday the 9th May 2022 they have enabled me and my tenants (their customers) to benefit from their expertise, great organising, …

Brian · 14 April 2023

★★★★★ 5/5

Google

Robbie Howarth's have been my letting agent for years. They're professional, they do everything, organising and checking references of new tenants, which they find extremely quickly for me, all I have to do is sign the tenancy agreement. Job Done. Thank you. Also providing me with good sound advice regarding tenants.PositiveProfessionalism

Simon · 27 August 2021

★★★★★ 5/5

Google

Extremely professional and made the process super easy. Very efficient and helped every step of the way. Highly recommend to anyone!

Izzy · 15 April 2024

★★★★★ 5/5

Google

Personal and efficient service when renting house from them in West Shore Llandudno. 3 years on I'm now a landlord using their property management lettings team and can't fault their rental and legal knowledge of property management. There's also a handy free car park and fab coffee shop next to the office. Very convenient when popping in to Robbie Howarth.

Simon · 8 June 2016