Trusted Agent profile · Conwy (Town)
★★★★★
40 reviews across 1 platform
3 Lancaster Square, Conwy (Town), LL32 8HT
Fletcher & Poole's office in Conwy (Town), at 3 Lancaster Square, is rated 4.1 out of 5 across 40 reviews on 1 platform, including 40 Google reviews rated 4.1.
Every review we hold for the Conwy (Town) office, from every platform, shown as written. First names only.
5/5
GoogleI cannot speak highly enough of the letting team especially Sarah who went out of her way to fit me in for the first appointment. She was extremely helpful regarding all of my needs and her communication is excellent. With her positive attitude, she found me tenants straight away and one couldn’t be in better hands. I would not go anywhere else. Thank you so much, Sarah for looking after me and the tenants so well.
5/5
GoogleWe recently engaged with Kate Regan of Fletcher Poole on the purchase of a potential property. We cannot recommend Kate highly enough in that the service provided during our dealings with her was exceptional. Specifically, she was informative re all aspects of our enquiries, offered sound advice and was attentive, responsive and professional at all times. We did not go ahead with the purchase in this instance however we hope to engage with her and Fletcher Poole again in the future.
1/5
GoogleThey rent me a freezing house, it’s likes the same to be outside or even worst ! there’s not insulation in the house, windows are not double glazed, just in the kitchen, mould comes up, my wardrobes are completely wet my, I’ve asked to landlord to insulate the roof, but the house stills cold, the house doesn’t keep heated !!! Expending too much gas bills, and no one said anything about it ! So the winter it’s comes again and I’ll not be suffering again, in this fridge ! Ive tried to contact them about, but I didn’t get any answer, sent emails I’ve just get a short email with not much explanations. I’ll not gonna be sick again in this freezing house, and I’ll not recommend this state agency for anyone ! Avoid them !
Unfortunately this property is not managed by Fletcher & Poole, if you call our lettings department on 01492 583100 option 2 our staff will advise you on what you can do.
5/5
GoogleI recently sold my house through Fletcher & Poole. All the staff were helpful, friendly and work efficiently together as a team. I was kept fully informed throughout the whole process. I would not hesitate to recommend them if you are selling your house.
5/5
GoogleWe recently had the pleasure of working with Fletcher and Poole for both the selling and letting of our property, and we couldn't be more satisfied with the service provided. From start to finish, their professionalism shone through in every interaction. Communication was one of their standout qualities. They replied to our emails with impressive speed, consistently addressing our questions and concerns thoroughly and clearly. This level of responsiveness made the entire process smooth and stress-free. Additionally, their expertise and knowledge of the market were evident, guiding us with valuable insights and advice.
1/5
GoogleNever been gazumped on a house before but it happened with this agent. Our offer was accepted, all moving nicely then larger offer accepted from someone else. A horrible experience I hope no-one else has to go through.
5/5
GoogleBrilliant, so helpful especially Katie at Conwy branch .Would definitely recommend them
2/5
GoogleHuge time wasters. They'll need you to provide necessary documents and get the money ready in 24 hours but will take a month to schedule a move-in date and prepare a contract. Might be because they don't care about lettings as much as the …
2/5
GoogleThey did answer the phone, and seemed prepared to arrange a viewing. Not "givens" these days. The big "fail" was then being told the rent was nearly £100 more than advertised. Let's waste everyone's time and fail to be accurate in something that important. Grate.
5/5
GoogleWent through the process of finding/renting a property in Conwy with Lucy. She was so helpful and friendly and made everything easy for us 😊 thank you! …
5/5
GoogleMy brother and I are trying to sell my dad's property upto now 4 people come to look hasn't been up long
5/5
GoogleWent through the process of finding/renting a property in Conwy with Lucy. She was so helpful and friendly and made everything easy for us 😊 thank you! …
5/5
GoogleLovely agent's,all staff with a smile.
5/5
GoogleGreat people to work with.
1/5
GoogleIf I could give it 0* I would.. worse company to rent from DO NOT USE !
5/5
GoogleMy brother and I are trying to sell my dad's property upto now 4 people come to look hasn't been up long
1/5
GoogleSly, pushy, knew people's private business of which I find totally unacceptable, in all underhanded. And what will b done .......that's right ...nothing😡😡😡 …
1/5
GoogleIf I could give it 0* I would.. worse company to rent from DO NOT USE !
1/5
GoogleIf I could give it 0* I would.. worse company to rent from DO NOT USE !
5/5
GoogleCarnt fault the lettings side , so helpfull always get back to you if you leave a message . Friendly staff .
5/5
GoogleLovely person that came to the house
4/5
GoogleGood selection of local houses and properties with knowledgeable staff. Excellent choice if you use them rather than one of the national chains
4/5
GoogleGood selection of local houses and properties with knowledgeable staff. Excellent choice if you use them rather than one of the national chains
5/5
GoogleShowed us round our new home and are quick with sending someone round when something needs fixing.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
