Trusted Agent profile · Consett
★★★★★
1,240 reviews across 2 platforms
55 Medomsley Road, Consett, DH8 5HQ, DH8 5HQ
Pattinson's office in Consett, at 55 Medomsley Road, is rated 4.3 out of 5 across 1,240 reviews on two platforms, including 100 Google reviews rated 4.5.
Tell us what you need and we'll put you in touch. Pattinson Consett hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Consett.
Every review we hold for the Consett office, from every platform, shown as written. First names only.
5/5
TrustpilotConsett branch
Writing in regards to Consett branch as a new tenant:Everyone was so lovely from start to finish, from being shown around to picking up the keys. Communication and customer service has been faultless. They were always quick to respond to emails.The property has been well presented.
5/5
GoogleElaine has been excellent and has gone beyond what could be expected. Her communication has been clear, robust and helpful. Due to her I would definitely recommend.
1/5
TrustpilotPattinson is terrible
Pattinson is CRAP They let you view and when you ring to put deposit and etc down and they say u can’t do it because someone has put a deposit down already? Well why let me view then??
Hi Morgan, we're sorry to hear about this. If you could email socialmedia@pattinson.co.uk with more information about your experience so this issue can be looked into further. Many thanks.
5/5
TrustpilotEager and communicative
We regularly evaluate, view and purchase investment property with Pattinsons. The team in the Washington branch are efficient, communicative and eager. I have a great direct relationship with Carly List who understands our investment aims. Personal connections with knowledgable staff who know us makes this so effective. Strongly recommend!!!
1/5
TrustpilotBullying and lying agents
Bullying and lying agents, especially from the Auction department. Pretending not to hear or understand the questions. Misleading and dishonest. Be especially careful of Ian Weatherhead and Dean Florence.
Hi Dragana, We are sorry you have not had the service we would expect from us. We take these kinds of allegations about bullying and lying very seriously as we would never accept this from our staff. Can we ask you to provide more information, like the property address in question and the email address you registered with us. Can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
5/5
TrustpilotHad the wonderful sweet Chloe helping…
Had the wonderful sweet Chloe helping us get our home listed for auction. Always a delight to talk too, nothing too much trouble and always happy to answer any questions we had. An absolute credit to the company and can highly recommend. 😊❤️
5/5
TrustpilotVery professional service from the team…
Very professional service from the team Helen and her team helped us at each stage of the sale
1/5
TrustpilotWas told i lied and that it wasn’t…
Was told i lied and that it wasn’t eligible for deposit back, neither are true. Don’t pay a holding deposit with any estate agent.
Hi. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address and the email address or contact number for yourself? Kindly share information with socialmedia@pattinson.co.uk so we can investigate further.
5/5
TrustpilotVery helpful and friendly
The team I dealt with at Pattinson were amazing. As a first time buyer the process of buying a home was very daunting to me. The team were very helpful and patient with me and my 'many' questions. I dealt specifically with Gabrielle & Beth who were both very helpful and informative. They are a credit to the Pattinson family.
5/5
Trustpilotrental team
The rental team were very helpful in making me a custom tenancy agreement. Leah was very professional and reliable during the whole process. :)
5/5
TrustpilotAbsolutely fantastic from start to finish
Couldn’t speak more highly of this estate agents, especially Ruth. She was kind, helpful and went the extra mile and was just amazing.
5/5
TrustpilotWould like to say thank you to all the staff.
Would like to say thank you to all the staff at Pattinson Heaton branch for all there help with the sale of our house in Newcastle. Very friendly staff and nothing was to much trouble for them. Always kept us informed throughout the sale. Would highly recommend anyone to use them. First class service.
5/5
GoogleExcellent service by Stacey from initial contact about a property to rent. Showed great interest in wanting to advise and support. Ongoing advice and responses have been prompt and very helpful. Jamie provided excellent service on renting the property including advertising and pricing and follow up service. The property is now rented in a very short period of time bearing in mind everything going on. Highly recommended.
5/5
TrustpilotI had a very great experience I have…
I had a very great experience I have delt with Mr Stephen.Very polite person and very helpful . He help me out all the way in the process of buying my new home thanks to the team at Pattinson estate !
4/5
Trustpilotask for Lucy
Out of all the agents I dealt with in Pattinson’s, Lucy Mouter was brilliant. She was consistent, contactable and efficient
4/5
TrustpilotExcellent service from the Blyth team
Excellent service from the team at the Blyth branch. I dealt with Linda and Louise and the customer service was great
5/5
TrustpilotNew home owner
Buying a house from this estate agent was great. The staff have been amazing throughout every stage, giving us weekly updates on progression and keeping us informed every step of the way.Would definitely use them in the future if we were to sell our house, highly recommended.
5/5
TrustpilotWhat an absolute joy to work with…
What an absolute joy to work with jason and the team from start to Finnish They made a difficult time so easy stress free and understanding Thankyou thankyou thankyou
1/5
TrustpilotDO NOT TRUST THIS COMPANY THEY WILL…
DO NOT TRUST THIS COMPANY THEY WILL STEAL YOUR DEPOSIT!!!
Hi Hayley. We are sorry that you have not had the experience we expect from our team. Can you provide us with some more information, like the property address or contact number you registered with us? Kindly share information with gdpr@pattinson.co.uk so we can investigate further
5/5
TrustpilotPattinsons worked wonders!
Pattinsons have dealt with the sale of our property and the whole experience was faultless. Every aspect was slick right up until completion. We had the house on the market within a matter of days, and offers came in almost immediately. From that stage onwards Carol worked so hard to chase solicitors and keep us informed at every step of the way. Thoroughly recommend them!
4/5
TrustpilotBeth at Pattisons did a great job at…
Beth at Pattisons did a great job at selling our rental flat, she was always available, kept us up to date with progress of the sale and lovely to deal with. The only reason it's not 5 stars as the property took a little longer to sell than I would have liked, but that was no fault of the estate agent. Overall very happy. Thank you :)
4/5
TrustpilotGood efficient estate agents who…
Good efficient estate agents who quickly found a new tenant for my rental property. Thanks to Susan and Helen
1/5
TrustpilotSpams you
Sends you lots of emails and SMSs you never signed up for and no one click unsubscribe at bottom of messages - very frustrating
Hi Joe, We are sorry you have not had the service we would expect from us. Can we ask you to provide more information, like the property address in question and the email address you registered with us. can you provide this information to socialmeadia@pattinson.co.uk so we can look into this matter further.
5/5
TrustpilotLove our new property
Just moved in to a lovely rented property with Pattinson's and my partner and I are really happy with the house. The team at Pattinson's are really friendly and professional too and have been a great help getting everything done.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Tell us what you need and we'll put you in touch. Pattinson Consett hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Consett.
