1/5
TrustpilotFailed to turn up for valuation…
Failed to turn up for valuation appointment, waste of time and energy
Trusted Agent profile · Colchester
William H Brown Colchester reviews
★★★★★
1,527 reviews across 3 platforms
8 Culver Street West, Colchester, CO1 1JG, CO1 1JG
William H Brown's office in Colchester, at 8 Culver Street West, is rated 2.7 out of 5 across 1,527 reviews on three platforms, including 354 Google reviews rated 4.8. It won Trusted Agent in The Trusted Agent 2026 awards, one of five awards William H Brown won in 2026.
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Tell us what you need and we'll put you in touch. William H Brown Colchester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Colchester.
Awards
The Trusted Agent 2026 results for William H Brown, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Reviews
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotAwful communication
Awful communication. Have to chase for any news. Just an awful organisation. Had to deal with Mildenhall branch, Gwen.
1/5
TrustpilotSwaffham branch
Swaffham branch. No feedback. Unprofessional. Unhelpful. No thankyou or contact on completion. Disappointing. Buyer beware.
5/5
GoogleRating only, no written review.
Agent replied · 22 November 2025
It’s great to know you had a fantastic experience and thank you for your feedback! If there is anything else you think we could do to make your experience (or others’) even better please do let us know.
5/5
TrustpilotSuccessful purchase
All good although communication could have been more effective at times.
1/5
TrustpilotDidn’t pay our money back totally…
Didn’t pay our money back totally unsatisfied
1/5
TrustpilotSara Nelson hate foreign
The person from company Sara Nelson Treat foreign tenants as animalsShe hate foreignEvery time she lie.
1/5
TrustpilotDisgraceful company
Disgraceful company. very unprofessional and greedy company. I would never use them.
1/5
TrustpilotAbsolutely awful poor communication and…
Absolutely awful poor communication and incorrect information given on several occasions through out my purchase
1/5
TrustpilotKing's Lynn office
King's Lynn office. Incompetent and compulsive liar's
1/5
TrustpilotThey are a rip off company
They are a rip off company. Stay clear away from them.
4/5
TrustpilotGood service always received from…
Good service always received from lettings in Colchester, would highly recommend them
1/5
TrustpilotAwful and Unprofessional.
Awful and Unprofessional.Pick any other letting agency.
1/5
TrustpilotDon’t use them.
1/5
Trustpilotuseless
useless! Very bad service! Never again!
1/5
TrustpilotIncompetent
Incompetent. Appalling service
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Thanks for your 5* review Francis!
5/5
GoogleRating only, no written review.
Agent replied · 22 October 2024
Thanks for leaving us your 5* review. Peter.
1/5
TrustpilotPoor customer service
Rating only, no written review.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Questions about William H Brown Colchester
Has William H Brown won any awards?
Yes. In The Trusted Agent 2026 awards: William H Brown, Colchester won Trusted Agent; William H Brown, Stevenage won Gold; William H Brown, Harwich won Trusted Agent; William H Brown, Tendring won Trusted Agent; William H Brown, Broadland won Trusted Agent.
Want a trusted local agent to help?
Tell us what you need and we'll put you in touch. William H Brown Colchester hasn't joined The Trusted Agent yet, so we'll pass your enquiry to them or to up to three other top-rated agents near Colchester.
