Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleI wasn’t going to post this review but after being spammed with emails months after dealing with the company I am. People out there should know when a bad experience has occurred.
Terrible experience trying to lease properties with this company. Was kept on a wild goose chase for over 15 weeks trying to make progress with two different properties, that never got passed us giving all the credentials.
Never contacted us with updates. We had to phone multiple times to try draw blood from a stone.
Kept information from us for no reason. I genuinely never understood the reason people always spoke badly about estate agents until dealing with this company.
Not only that, after 15 weeks of hard graft, on our end, trying to complete with a property. We were finally told that the landlord didn’t want people / business of our sort in his premises. Why it took whybrow that long to tell us that I have no idea. But thanks again for dragging us along when you knew our situation.
We then looked at another property with them which we were assured we’d have no issues of the sort. Only to put multiple generous offers in and get told (after again, drawing blood from a stone) that the landlord had accepted another persons offer… what’s laughable is that months later I’m receiving spam email advertising the very properties we were trying to proceed with. That’s after asking to be taken off the mailing list.
So all in all. Will not give you any information when you’re trying to get it, make excuses to get away with not talking to you and then, when you don’t want it they spam your emails after requesting to be taken off. Genuinely feel like we were taken for a joke and palmed off.
But I have to thank them in a way, because we’ve now had a much more pleasant experience with another local estate agents that cannot even compare to the experience had here.
Sam · 27 March 2024
★★★★★ 1/5
GoogleDo you ever answer calls?
Worse estate agents ever..
If you dont want to make a deal or sell rent property just close down your company mate
Blacklion · 16 February 2026
Agent replied · 16 April 2026
Thank you for taking the time to leave a review. We’re sorry to hear that you experienced difficulty reaching us by phone, and we apologise for any frustration this may have caused.
We have carefully reviewed our records but, unfortunately, we’re unable to locate your details as a current or previous client, which has made it difficult for us to return your call directly. We are very keen to understand what happened and to help resolve any concerns.
If you could please email us at info@whybrow.net with your contact number and a brief outline of your enquiry, a member of our team will be in touch.
We take feedback seriously and are always happy to investigate where we can improve our service.
Kim
★★★★★ 5/5
GoogleI have known Whybrow since 2005 and at Panther Securities PLC have employed their services over the last 5 years - most recently with regard to a particularly challenging department store disposal. Ewan and the team at Whybrow have been very thorough and provided an excellent service especially during a particularly difficult time Nationally resulting in a high number of promising enquiries and a letting to a national occupier. I highly recommend Whybrow for our and your commercial property needs!
Richard · 28 March 2022
★★★★★ 1/5
GoogleAppalling from start to finish. We have been in good faith attempting to engage Ewan to let a commercial property, but in the first instance had a viewing rearranged and then throughout our attempted negotiation process, the service has been horrendous. I have tried to call Ewan who then does not call back and email to which he answers only when he can be bothered. As a result of the insufferable attitude and service from this company we have had to admit defeat despite offering the full asking price on Newlands Street, simply because Ewan and the company are impossible to deal with.
If I was a landlord or indeed anyone thinking of using this shambles of a company, I would look elsewhere. Avoid at all costs!
Tony · 27 March 2024
★★★★★ 5/5
GoogleI have worked along side Ewan and his team now since 2010, producing Commercial EPC's for his company. Nothing is to much effort and they are always on the ball with planning and organizing any site visits, chasing clients and vendors etc. A company that I trust and value their services.
NBHI · 14 June 2022
★★★★★ 5/5
GooglePosted on behalf of Cordatus -
“Very happy indeed to recommend Ewan Dodds and Whybrow. A valuable network of local connections that a national player simply could not replicate. Years of experience and sound advice”.
Whybrow · 28 March 2022
★★★★★ 5/5
GooglePosted on behalf of Philip MacLauchlan, Adept Consultancy UK Limited
“We have recently completed an acquisition for Toolstation where Ewan Dodds of Whybrow acted for the landlord. Although relatively complex, good communication and a solid commercial approach and advice enabled the deal to be concluded to both parties’ satisfaction. The deal is part of a huge ongoing expansion throughout England, Scotland and Wales and the business is very excited to have secured this opportunity and very much looks forward to opening for trade soon.”
Terri · 28 March 2022
★★★★★ 3/5
GoogleI've had some challenging experiences in the past with Whybrow, but Francis Britton has been really helpful. An asset to this company. Would have given higher if I was just rating Francis.
Steven · 16 April 2021
★★★★★ 5/5
GoogleFantastic company and great service. Francis was so helpful throughout the whole process. Everything was transparent and pretty straight forward. …
Matthew · 16 April 2022
★★★★★ 5/5
GooglePosted on behalf of Square Sail Ltd -
To Whybrow Ewan Dodds,
Many thanks for your hard work and personal help, to the successful sale of our Bridge House site, in Colchester. A good result, now completed with professionalism.
Will use Whybrow again.
Regards Robin Davies. M.D. Square Sail Ltd.
Emily · 28 March 2022
★★★★★ 3/5
GoogleDodds gave me a complete run for my money. Litigation with representation? Hark on it, you can asks Rylands v Fletcher to bring a horse to water... Brilliant service, helped me regain control of myself and my marriage, thanks guys, will be returning come divorce.
Alice · 16 April 2021
★★★★★ 1/5
TrustpilotWhybrow - WHY BOTHER??
Whybrow will not reply to emails, will not answer the phone, will not respond to voicemails left, will not even reply to text messages.
Steve · 27 June 2023
★★★★★ 5/5
GoogleGreat firm who have recently handled our commercial lease schedules. Happy to recommend Whybrow for any commercial property needs. Especially grateful to Ewan and Terri for their commitment to delivering great service even during these challenging times.
Sherife · 16 April 2021
★★★★★ 4/5
GoogleEwan helped us through a lengthy sale and finding new premises for rent - thank you very much - we're so pleased to be moving soon.
Amy · 28 March 2022
★★★★★ 1/5
GoogleShocking service have been emailing them for over a month and they have not had the common courtesy to respond. Try and find another commercial agent in town. …
Marc · 16 April 2021
★★★★★ 5/5
GoogleWe have worked on many projects with the team at Whybrow for over 20 years and would be happy to recommend this company.
Stuart · 28 March 2022
★★★★★ 5/5
GoogleVery professional and very helpful. They made the purchase a very smooth experience
Gate · 28 March 2023
★★★★★ 5/5
GoogleFrancis and the rest of the team were great. They kept me informed throughout. Can’t fault the company, I would highly recommend them.
Gary · 16 April 2021
★★★★★ 5/5
GoogleHugo Mortimer in particular was an outstanding agent helping us negotiate the procedures for taking over a commercial lease with the minimum of stress.
Groomsman · 16 April 2020
★★★★★ 5/5
FacebookGreat culture, welcoming staff and brilliant place to work. Client relationships and staff are at the core of Whybrow's USP.
Coralie · 17 August 2016
★★★★★ 5/5
GoogleExcellent Service - Would recommend!
PGR · 28 March 2022
★★★★★ 5/5
FacebookRating only, no written review.
Marcia · 30 January 2017
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
