Every review we hold for the Colchester office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleOver the past 5 years I have experienced some very poor letting agents, thankfully James Leigh Management bucked that trend last summer, brilliant service when I was looking for a new place to rent, and they have been AMAZING throughout my tenancy thus far. Never a problem to respond to any maintenance queries I’ve had. Robert and his team are always attentive, friendly and eager to help. Very highly recommend!PositiveResponsiveness, Professionalism
Neil · 24 October 2021
Agent replied · 23 October 2024
Hi Neil. Lovely comments, thank you. I hope we can continue to exceed your expectations.
★★★★★ 5/5
GoogleRobert and his team have helped me buy two properties in Basildon and have been managing them for me for the past four years. They are uber professional and more importantly a very friendly team. It’s the little touches and care to detail that impresses the most. I can’t recommend them enough. 6 stars!PositiveResponsiveness, Quality, Professionalism, Value
Brett · 24 October 2021
Agent replied · 23 October 2024
Thank you Brett. I appreciate your comments. Let's keep that portfolio growing!
★★★★★ 5/5
GoogleUsed these to sell my house while l was overseas, they took good care of me and made sure the sale was conducted in a timely and professional manner. I can highly recommend using them for the sale of your property.
Thank you to Athena who handled the sale from start to completion.
Thank youPositiveResponsiveness, Professionalism
Mike · 24 October 2021
Agent replied · 23 October 2024
We got there in the end Mike eh? A couple of hiccups but we overcame them quickly. Thank you for your kind review.
★★★★★ 5/5
GoogleWe had the pleasure of renting a property managed by James Leigh Property Management. From the initial enquiry Athena has been wonderful and extremely efficient and responsive. All queries were dealt with in a timely manner and we felt that the agent had both our as well as our landlords best interest at heart. Thank you to both Athena and Bob, we will definitely use your services if the opportunity arises in future.PositiveResponsiveness, Quality, Professionalism, Value
Nadia · 23 March 2022
★★★★★ 5/5
GoogleI only have praise for Robert and his team. They are extremely professional, communicative, polite and friendly. I’ve used other letting agents in the past who have never met my expectations. The guys at James Leigh exceed them. Highly recommend.PositiveQuality, Professionalism
Amy · 24 October 2021
Agent replied · 23 October 2024
Thank you for your lovely comments Amy. It is good to hear such positive feedback.
★★★★★ 5/5
GoogleBob and his team were unrelenting in helping us find the perfect rental property at an incredibly stressful time in our lives. Attentive and super professional, they made the entire process very smooth. Highly recommended!PositiveResponsiveness, Quality, Professionalism, Value
Wai · 24 October 2021
Agent replied · 23 October 2024
Thank you so much for your comment Wai. I will share it with the team.
★★★★★ 5/5
GoogleExcellent estate agents! Very professional and quick to help with any queries or problems! Athena is always quick to respond and very helpful! I have never had any issues and I would always recommend them!
Well done JLPM!
Abbey · 24 October 2021
Agent replied · 23 October 2024
Thank you Abbey. It was a pleasure having you as a tenant. All the best for your move and hope you settle in quickly.
★★★★★ 1/5
GoogleWe purchased a house through James Leigh Property Management in December 2022, with Robert Burdett as the agent. Initially, we were happy with the process and the service provided in the time following the viewing.
Unfortunately, upon completion, it became apparent that crucial information had been withheld by both the estate agent and the vendors. This oversight has resulted in a significant financial loss for us. We were extremely disappointed that this information was not disclosed as it would have significantly impacted our decision to purchase the property.
We attempted to address this issue by contacting Roger at James Leigh Property Management but received no response. Based on our experience, we would not consider using Robert Burdett or James Leigh Property Management for any future property transactions.
We strongly advise potential buyers to conduct thorough due diligence when working with this agency.
Megan · 24 August 2024
★★★★★ 5/5
GoogleBob is a great guy, always pleasant on the phone and can’t seem to do enough for you!! I would highly recommend Bob and his team to anybody looking to sell there property 🙌🏼PositiveQuality, Professionalism, Value
Danny · 26 July 2021
Agent replied · 23 October 2024
Thanks Danny... I appreciate you taking the time to leave your review.
★★★★★ 5/5
GoogleI would not hesitate to recommend James Leigh Management......our late mothers house has been rented and maintained with excellent renters found and smoothly moved in......all was done with no stress and great care thanks guys....in what is a difficult time you went the extra mile.PositiveResponsiveness, Quality, Professionalism
Simon · 24 October 2021
Agent replied · 23 October 2024
When we hear that processes have been stress free, it makes us all feel warm and fuzzy inside. Thank you for your comments Simon.
★★★★★ 5/5
GoogleCara is an awesome agent. Her personal touch and care she gives is second to none. Highly recommended
Deji · 23 March 2023
★★★★★ 5/5
GoogleRented with James Leigh for nearly 2 years. Were always responsive, friendly and had little to no issues with the flat, any were resolved quickly and I was kept in the loop throughout.
Alex · 23 March 2023
Agent replied · 23 October 2024
Thank you for taking the time to leave a review Alex. Very much appreciated. As you know, if you're ever coming back this way we would be delighted to find you a new home. Good luck in your ventures.
★★★★★ 5/5
GoogleAlways a first class service from Bob and the team.
Highly recommend them.
Andy · 23 March 2023
★★★★★ 5/5
GoogleVery professional and proactive, responds to requests very quickly. Offer great value compared to others. Goes extra mile every time. Never had any issues. Would definitely recommend this company!PositiveResponsiveness, Quality, Professionalism, Value
ROLe · 24 October 2021
Agent replied · 23 October 2024
That is so good to hear, thank you ROLe. I'll pass on your review to the team.
★★★★★ 5/5
GoogleHave used this firm since I took over the property. Extremely friendly and helpful company who get things sorted straight away. Wouldn't hesitate to recommend them.PositiveProfessionalism
Jenny · 24 October 2021
Agent replied · 23 October 2024
Thank you for your kind review Jenny.
★★★★★ 5/5
GoogleJames Leigh have been managing my UK property since I moved abroad years ago. Very reliable, don't bother me with every little detail, and manage both me and the tenants very well. Good rates and friendly, professional service. A real estate business business that actually cares about its customers, who would have thought! ;)PositiveResponsiveness, Quality, Professionalism, Value
Jonas · 24 October 2021
★★★★★ 5/5
GoogleGreat company
Really looked after us and service was outstanding
Really personal and helpfulPositiveResponsiveness, Professionalism, Value
Johnbushill · 24 October 2021
Agent replied · 23 October 2024
Thank you for the review John. Much appreciated.
★★★★★ 5/5
GoogleIt was a pleasure in dealing with Emma Taylor, I contacted needing a property appraisal. Within 24 hours Emma had visited and provided a written formal valuation. 5-star service with exceptional customer service and personal touch!
Rory · 23 March 2022
★★★★★ 1/5
GoogleTerrible CompanyNegativeProfessionalism
Ben · 24 October 2021
Agent replied · 23 October 2024
Fake review reported to Google
★★★★★ 5/5
GoogleEveryone at James Leigh is very helpful and polite. Nothing bad to say about them. :)
DanielGWaymont · 23 March 2023
★★★★★ 1/5
GoogleNo wordsNegativeQuality
Southern · 24 October 2021
★★★★★ 1/5
GoogleRating only, no written review.
Kay · 23 March 2023
Agent replied · 23 October 2024
HI Kay. I believe you may have reviewed us in error as we are an agent based in Essex. Please may you remove your review. Thank you in advance. Bob. (Owner / director JLPM)
★★★★★ 5/5
GoogleRating only, no written review.
Dale · 23 March 2023
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.