3/5
Aftercare I hear is shocking....

Trusted Agent profile · Colchester
★★★★★
470 reviews across 2 platforms
Chitts Hill, Colchester, CO3 9ST
Part of Hopkins Homes, see every office.
Hopkins Homes's office in Colchester, at Chitts Hill, is rated 4.1 out of 5 across 470 reviews on two platforms, including 10 Google reviews rated 4.4.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
3/5
Aftercare I hear is shocking....
3/5
Hopkins
Really pleased we are buying off you but really annoyed and disappointed in the fact we were offered no incentives. Been looking forward to buying our new home since last March knowing Hopkins invectives to be offered nothing
5/5
Great company to be involved with
Great company to be involved with. Very well organised, always happy to go the extra mile for there customers and contractors. It’s all about the build Quality with Hopkin Homes. M&M Painting Ltd
5/5
Great communication
Hopkins homes right from day 1 have been absolutely excellent with me. Olivia in the office has been great with her communication keeping me in the loop the whole journey
5/5
Herons gate
Very happy with house at Herons gate, Kat and the builders all very helpful especially with restrictions due to lockdown. Kat always finds time to help with any issue no matter how minor.
5/5
Sarah at Blyth Vale has given us…
Sarah at Blyth Vale has given us polite, efficient, friendly and accurate service at all times. We look forward to moving into our new home this year. Thank you, Mr and Mrs Tyson.
5/5
Couldn't be more helpful
Couldn't be more helpful. All our questions answered in a friendly and professional manner along the way to securing a plot for a new build bungalow to suit our needs.
5/5
Exceptional House Types
An array of beautiful developments with each one having its own characteristics. It’s so refreshing seeing traditional construction methods being used in new build residential housing in contrast to their national competitors.
1/5
Hopkins homes look nice ,but.the after…
Hopkins homes look nice ,but.the after care.services is non existent !!!Lots of people are grossly disappointed on our site ,as no issues are ever address ,telling residents to claim of your insurance !!!
5/5
The reservation has been very smooth…
The reservation has been very smooth and easy. The customer service and attention to detail from melody has been great. Hopefully everything else will go this smoothly :) Thank you
5/5
Excellent customer services!
Being first time buyer wasn’t a easy journey but Janet from the Saxon Meadow help us a lot, thank you for being very friendly, helpful and kind lady.
5/5
Quality Builders
Hopkins Homes build beautiful properties with a distinctive style in sought-after locations; we are therefore proud to have provided electrical installations for them for more than 20 years.
5/5
Quality homes built to highest spec and well insulated..good feature well priced as I'm a brick layer their. And quality comes first
5/5
Excellent location House of good…
Excellent location House of good quality no moans or faults so far although not expecting any but feel assured should there be any then all would be sorted out promptly and hassle free.
5/5
Katie at Saxmundham could not have been…
Katie at Saxmundham could not have been more helpful. She always responded promptly to emails & answered all our enquires. A first class service from beginning to end
4/5
3.5 Stars
A decent homebuilder, happy enough with the house but silly mistakes and poor quality control let it down.Also worth a mention is the (lack of) grounds aftercare - grass hasn't been cut, ever.
3/5
Unable to rate as a result of visiting the site. All looks OK from the road passing the site.
1/5
Horrific
Brightlingsea development - Poor communication. Constant lies about what add-ons we are allowed to get. Will not consider anyone in any kind of chain.
5/5
Just purchased on st.georges place…
Just purchased on st.georges place sprowston. Should be st.shauns place, couldnt have asked for a more helpful sales rep from start to finish. 100% reccomend .
5/5
The service we have received has been…
The service we have received has been great, Shaun who we’ve been dealing with has been so helpful in every way :)
5/5
Excellent experience throughout
Excellent experience throughout - Katherine at the Blofield site is just superb. Really knows her stuff and so,so helpful to us in making our decision.
5/5
Amazing quality homes, very professional service.
1/5
Awful company to deal with
Awful company to deal with. Customer care is abysmal. Cheap finishing lets down otherwise a sound building. Would not recommend
5/5
The customer service was excellent
I found the guy at Sprowston site Norwich, very helpful. He answered all my questions and helped me through the whole process.
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