5/5
TrustpilotI am so looking forward to moving into…
I am so looking forward to moving into my new home Can’t wait to get start. Sara has been so helpful
Trusted Agent profile · Colchester
Hopkins Homes Colchester reviews
★★★★★
461 reviews across 2 platforms
West Bergholt, Colchester, CO6 3FF
Hopkins Homes's office in Colchester, at West Bergholt, is rated 4.1 out of 5 across 461 reviews on two platforms, including 1 Google review rated 5.0.
Reviews
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
Trustpilot1/5
TrustpilotBEWARE
Having read some of the previous reviews, I totally agree that the Sales staff are all nicey nicey and say what they think you want to hear. Once you have parted with your money and things go wrong, that's a different story. My experience is at Willowbrook, Bramford. The Sales Consultant there has become extremely rude to me and indeed I am aware of other people having experienced the same. This is unacceptable and very unprofessional.
5/5
TrustpilotSo far so good
So far so good. The "sales" process and reservation of our proposed new home has gone well. The sales manager took time to explain the complete process and show us the property under construction. He also kept us informed on progress of the reservation application. During reservation we were taken through all of the selection items and sites / property plans and answered our questionsA good experience
5/5
TrustpilotAmazing sales team
Amazing sales team. Helpful friendly and professional.
Agent replied · 9 June 2024
Thank you for sharing your experience. We appreciate buying a new home can be an exciting, yet daunting process, so we make sure that we are with you every step of the way.
5/5
TrustpilotKatie at Saxmundham has been our right…
Katie at Saxmundham has been our right hand woman throughout. Moved into our house just before Christmas and couldn’t be happier
5/5
TrustpilotFantastic customer service
We have visited several Hopkins developments in our area. All the staff we have met have been lovely, helpful and informative. We felt they were honest and not just trying to sell you extras. The high quality of the builds was one of the main reasons we kept going back to Hopkins despite looking looking at other developers. Fantastic customer service and look forward to moving into our new home.
4/5
TrustpilotMy New Home
I completed the purchase of my new home in April 2018.The whole experience has been problem free, money/keys were exchanged without delay. I have had no major issues, any initial concerns have been monitored by the Site and the Head Office team. Would i recommend Hopkins, absolutely, i have no fears that within the 2yr warranty period that any issues will be resolved and with any major purchase having peace of mind is everything.
5/5
TrustpilotBrandon very informative regarding…
Brandon very informative regarding house buying, would highly recommend.
Agent replied · 10 June 2024
Thank you for leaving a 5 star review. We will make sure that Brandon gets to see it.
5/5
TrustpilotHopkins Homes at Barrow
So far Alison at Hopkins Homes in Barrow has been very helpful, guiding us through the process of buying our new home.
5/5
TrustpilotNathaniel has been amazing…
Nathaniel has been amazing throughout..... very thorough and professional. Very pleased thus far with our purchase. thank you
5/5
TrustpilotQuality homes at affordable prices
Quality homes at affordable prices, great service, courteous and efficient staff.
5/5
TrustpilotExcellent Customer Service & Aftercare.
Jonathan, Ozzy and the Construction team at West Bergholt have been outstanding. Since completion, the team wen’t above and beyond to ensure our move was effortless.I would not hesitate to recommend Hopkins Homes. The finish and aftercare we have received has been truly remarkable and by far the best we have ever experienced.
3/5
TrustpilotCommunication with the sales office has…
Communication with the sales office has been amazing. I had a couple of requests which were denied. I feel like Hopkins Homes (Corporate) only looks at the bottom line and doesn't really take time to know or be flexible with rare circumstances. As a former business owner myself, my business would not have been successful if we had treated all customers the same.
5/5
TrustpilotAlison at Barrow has been so so so helpful
Alison at Barrow has been so helpful and friendly through the whole process of buying my first house :)
5/5
TrustpilotFlawless experience from start to…
Flawless experience from start to finish. I can only say good things about the Ely development, especially Sharon and Lindsay.
5/5
TrustpilotSt james park is an exceptional…
St james park is an exceptional developement. We moved into our house a year ago now, and we have been nothing but impressed with the quality of our hopkins home. The customer service has been excellent particularly sharron, who ensured a smoothe experience in the middle of a pandemic. Thanks to all the hopkins team for a great home! Tom and Meg
4/5
TrustpilotMoved in to my beautiful new Hopkins…
Moved in to my beautiful new Hopkins home in Barrow three weeks ago.Alison in sales was so helpful and informative during the purchase etc.And since moving in the site managers John and pat have been so helpful with any questions or advice I need, so friendly and helpful.I wouldn’t hesitate in recommending my friends and family to buy a Hopkins new home.
5/5
TrustpilotJosh was ten out of ten very please…
Josh was ten out of ten very please with his work a pay rise wouldn’t go a miss
5/5
TrustpilotProfessional team
The friendly professional service i have received from the sales team i cannot fault. They have taken time to listen to my personal needs which helped me to be able to purchase my property. Always happy to answer my questions either in person or on the phone.Workers on site have also been polite and friendly. A big thumbs up to the team.
5/5
TrustpilotBuying a house on Kingsfleet
I've recently purchased a new build on Kingsfleet estate. I'm very happy with our home and location. Our sales consultant is very kind and made us feel very welcome. She's been extremely helpful with any questions or concerns we've had. The site team has also been very professional and helpful.
5/5
TrustpilotWe are happy with our new home
We moved into our new home 2 years ago,very well build,only few slags which they sorted out whenever they are formed. The only downside is our garden is rather small which wasn't very clear on the plans when we reserved and there is no electricity in our double garage which i find odd as our neighbours garage have electricity. Overall Good!
1/5
TrustpilotHopkins & Moore Indigo Fields Lavendon…
Hopkins & Moore Indigo Fields Lavendon (part of Hopkins Homes )The best advice I can give is not to deal with this Company. Communications if they want something is fast. If you want something is very very very slow. Don't buy extras , use your own Solicitor not one from their list. Only rated as 1 star as nothing lower.
5/5
TrustpilotExcellent service from Josh Raven at…
Excellent service from Josh Raven at River Reach in Mistley, he always kept me up to date with everything I needed to know,He is friendly, polite and very professional in his job, he has a very caring personality which I found to be endearing, as I have had a lot of personal stress, he is a credit to Hopkins Homes.
5/5
TrustpilotWonderful lady from Hopkins in Blyth Vale
Sarah Tuttle Hopkins homes Blyth Vale Halesworth. This lady is helpful, pleasant, efficient and knowledgeable concerning selling Hopkins. The time she allows for appointments is perfect, she stays in touch on updates no matter how small. Her customer service skills are excellent in all aspects. Well happy with all the help she has given on this venture.
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