Trusted Agent profile
★★★★★
211 reviews across 3 platforms
882 Business Park, The Crescent, Colchester Business Park, Colchester, Colchester CO4 9YQ
Fenn Wright's Colchester office at 882 Business Park is rated 4.5 out of 5 across 211 reviews on three platforms, including 5 Google reviews rated 4.6. The 205 Trustpilot count is for the whole business. Checked 9 October 2026.
Every review we hold for the Colchester office, from every platform, shown as written. First names only.
5/5
YellA helpful professional company
I would like to tell you how professional and helpful this company was and how a particular person Laura Smith, was so helpful and professional. She always found the time to help me and to chase up any problems I may have had, She is very caring and a great asset to the company as far as I am concerned. I wouldn't have got through my flat purchase with out her.
1/5
TrustpilotAvoid
My review is for Fenn wright and a specific land lord.
5/5
TrustpilotExcellent Service
Excellent service from the initial accurate valuation (as opposed to the competitors) to the ongoing update service with how the process / chain / completion was progressing. We were very pleased. Professional and personable. Thanks
5/5
TrustpilotOutstanding customer service and…
Outstanding customer service and communication at all times throughout the sale process.
5/5
TrustpilotFive star estate agents.
Great communication, regularly updating me on where I was in the conveyancing process. Polite, respectful and contacted the seller direct with my queries. The best experience ever from an estate agent.
5/5
TrustpilotThey are very good and fast agents.
I highly recommend this agency, it helps you with everything you need!
5/5
TrustpilotGreat experience with fenn Wright…
Great experience with fenn Wright selling my property this year. The fee was reasonable in comparison with other estate agents and the whole process was quick and professional. I'd especially like to thank kirsty King for her hardwork, she handled my sale from start to finish and was extremely helpful and efficient throughout.
5/5
TrustpilotHappy movers
Fenn Wright were proactive in seeking out the right buyer for our property during a very difficult year for the housing market in 2023. After several months the house was sold with a short chain and Fenn Wright tirelessly pursued the process to Exchange with constant communication with ourselves.
5/5
TrustpilotProperty Purchase
I purchased a property through Fenn Wright and I must say was very impressed with the updates and professionalism of the team and specifically Hannah Potter who was my main contact. Highly recommended!
5/5
TrustpilotWe had outstanding professional and…
We had outstanding professional and personal support from Graham Buxton of Fenn Wright throughout a challenging process. His advice and guidance was invaluable and helped us navigate a number of twists and turns. I would highly recommend him and his firm to anyone planning a house sale.
5/5
TrustpilotI can’t recommend Fenn Wright enough
I can’t recommend Fenn Wright enough! Kirsty, Adam, Paul everyone has been really accommodating and helpful. Their experience and expertise really showed.Kirsty with her regular updates and friendly manner really made the experience so much easier. Thanks for everything!Amy & Rhys Best
5/5
TrustpilotExcellent customer service
I have bought a property in Woodbridge recently and Fenn Wright was involved in selling the property to me on behalf of the seller. I have been very impressed with how customer oriented and professional everyone in their team has been throughout the entire process. I highly recommend them.
5/5
TrustpilotVery professional company
Very professional company to deal with from start to finish. Kirsty gave us regular updates on a weekly basis, if it wasn’t for her we wouldn’t have known what was going on. Highly recommend them and they would certainly be my first choice in the future.
5/5
TrustpilotAgents hard work to help
Kept informed of the progress of the chain regularly. Helped and understood what needed to be done. Wasn't even my house agent but done what ever she could to assist and explain. Top rating only because of Kirsty King's hard work! Big assest to this company.
5/5
TrustpilotKirsty at Fenn Wright has been…
Kirsty at Fenn Wright has been incredible. She has kept me up to date on what has happened throughout the chain. Any issues she worked tirelessly to get resolved. The move would not have happened without her. 5 star Kirsty! Will highly recommend
5/5
TrustpilotPrompt and efficient service
I had a query so called and left a message on Saturday afternoon. By 9:10am on the Monday I had received a response, from Jake Richardson at the Colchester branch, and my query was answered fully.
5/5
TrustpilotMel Rowlands handled the annual tenancy…
Mel Rowlands handled the annual tenancy renewal of one of our rental properties in a very efficient and timely way. The turnaround time in her agreeing the terms of the renewal with the tenants was excellent.E and J
5/5
TrustpilotGreat service
Hannah Potter dealt with our sale and she was extremely professional and polite at all times. It was, at times, a frustrating sale but she never appeared to let this get to her. Unlike me! I wouldn’t hesitate to recommend her.
5/5
TrustpilotExcellent service, professional and proficient
From the very start, Ben the agent met me at the property for sale. Courteous, friendly and helpful. Thereafter, all queries raised were answered efficiently and politely. Would definitely recommend this estate agent. Now moved in to our new home. Thank you
5/5
TrustpilotGreat Service!
Great Service!Kirsty and Jo were absolutely fabulous thorough the whole process. Excellent communication and great speed at responding to messages and enquiries. Thanks for all your help
5/5
TrustpilotWe’ve been really impressed by the…
We’ve been really impressed by the professionalism and superior support level from Emily Barrell, who also seems to be completely unflappable. Seriously knows her stuff and just handles absolutely everything at a very high standard.
5/5
TrustpilotFennwright have been a really great…
Fennwright have been a really great estate agent from start to finish but we have just exchanged and Kirsty (after sale) helped right the away through, assisting with any issues with the solicitors.
5/5
TrustpilotKelsey in sales progression has been…
Kelsey in sales progression has been great from the start, with a very complex sale involving probate. she was always on top of everything letting me know every step of the way Thanks again Kelsey you are a star Luke
5/5
TrustpilotExcellent communication
I was the buyer and the seller used Fenn Wright as their estate agent. Every week I received an update call from Kirsty at Fenn Wright with an update and she was able to answer any queries I had.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Fenn Wright's Colchester office has 211 reviews across three platforms: 5 on Google, 1 on Yell, 205 on Trustpilot (across the whole business). Reviews may appear on more than one platform. Checked 9 October 2026.
Fenn Wright is rated 4.5 out of 5 across all 211 reviews, and 4.6 out of 5 on Google from 5 reviews, checked 9 October 2026.
Fenn Wright, 882 Business Park, The Crescent, Colchester Business Park, Colchester, Colchester CO4 9YQ.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.
