Heritage Coggeshall reviews

★★★★★ 5/5

Google

Thank Goodness we chose Heritage to handle our house sale. Throughout the entire process we had nothing but the best personal service from Ollie Green, Vicky and team. Their support and caring attitude truly helped us through a very stressful experience. From the first meeting with Ollie we knew we were in experienced and capable hands, the team were always on hand to help and advise no matter how small our concerns may have been. Communications have been superb throughout. Thank you Ollie!

Don · 16 March 2026

★★★★★ 5/5

Google

I have moved several times in my life and those experiences were quite straight forward to the point where I thought; what exactly do estate agents do for their money, surely I just need a solicitor? Well, boy oh boy am I glad I chose Heritage as my estate agent and in particular Ollie Green based at the Coggeshall office. A quality choice. It wasn’t until my recent transaction buying and selling that I truly appreciated the role estate agents play… if they’re good. Ollie was the main coordinator up and down the chain, the trouble-shooter, the friendly ear and stress counsellor and quite frankly I couldn’t have done it without him or indeed (I feel) with another estate agency. It was a ‘journey’ as people like to say these days and despite the difficulties that arose (none of which were of our doing) we reached our destination. I have recommended Ollie to a couple of people now and I know he won’t let me down. Thank you Ollie.

Dawn · 16 March 2026

★★★★★ 5/5

Google

Joanne recently assisted in finding me a rental property to temporarily live in while insurance works are taking place on my property. I’d never rented before & felt so much stress around the whole situation, however Joanne made everything seamless and really took a lot of that stress off of me. If you’re looking to move locally, I couldn’t recommend Joanne more, what an amazing service & a lovely lady! Thank you again Joanne, Heritage are lucky to have you! ✨

Matt · 14 December 2025

★★★★★ 5/5

Google

Outstanding experience and a delight to have dealt with from start to finish. Everyone in the team, in particular Vicky, was extremely friendly, polite (and patient with us!) and they went above and beyond to help us secure our dream home in Coggeshall. It was a complicated process buying a Grade II house with lots of unexpected moments but Heritage held our hand through the whole process and we couldn't be more impressed. If we ever do sell the house... we wouldn't consider anyone else. Thoroughly recommended!

Right · 11 August 2026

★★★★★ 5/5

Google

I had my recently renovated property advertised for rent with a couple of nationwide, and well known agencies. I had little activity and the viewers clearly weren’t well vetted, so after becoming frustrated I contacted Andy, and I don’t know why I didn’t sooner, and we set the ball rolling with photos and activity. Within a week or so I had well vetted and qualified viewers who have now become tenants. It has been a really painless exercise, with Joanne being fabulous with her communication and attention to detail. If you are buying/renting or becoming a landlord, don’t pass Andy and team by. Duncan Castle -Coggeshall

MR · 11 October 2024

★★★★★ 5/5

Google

We have used Heritage over the years and have always been exceptionally pleased. We have decided to let a property through Heritage and in particular Joanne Kinsella and the team have been very thorough, efficient and answer all our questions very quickly. They come up with solutions to any problem and we would 100% recommend them to anyone, very friendly, honest and hard working. Thank you very much

L · 11 October 2024

★★★★★ 5/5

Google

Heritage Estate Agents recently sold our house and did a fantastic job from start to finish. The whole team was incredibly professional, supportive, and attentive throughout the entire process. They kept us informed at every stage, answered all our questions promptly, and made what could have been a stressful experience feel smooth and well-managed. We’re genuinely grateful for their hard work and dedication, and we would highly recommend Heritage Estate Agents to anyone looking to buy or sell a property.

Ellie · 7 December 2025

★★★★★ 5/5

Facebook

We’ve had such a good experience with Heritage! Joanne has been amazing as our agent, from helping us get the property we wanted to supporting us when we moved in, she has been a massive help! She’s always so warm and friendly and is a pleasure to liaise with. Couldn’t recommend her enough! Thanks for all your hard work Joanne

Megan · 10 December 2025

★★★★★ 5/5

Google

From finding us the property to regularly checking in within our first few weeks, Joanne has been fantastic throughout our moving in process. Her responses are always prompt and she has our best interests at heart, so it's incredibly reassuring during a stressful period to know you have someone looking out for you. Very grateful for all the support we've had from Joanne!

Elliot · 30 June 2025

★★★★★ 5/5

Google

Renting a property. Joanne Kinsella was very helpful through the very fast process. All questions we asked were answered in a timely manner. Very friendly whilst remaining professional. excellent communication through the whole process. Nothing too much trouble Very fast, efficient completion. Everyone we dealt with have excellent service

Debbie · 11 October 2024

★★★★★ 5/5

Google

When we decided to sell our timber-frame cottage we initally went with a "chain" agent because we thought that they would have a bigger reach. This was a mistake. Although we had plenty of viewings, we received almost no feedback, they didn't understand the type of house or the peculiarities of a heritage home and, when an offer was made and we made a counter-offer, it wasn't chased up. On one occasion we came home and the alarm hadn't been set and, on another, the door wasn't locked. So, disheartened, we gave up. After a break we decided to try again and this time asked Heritage to help. What a difference! Everything was so much more polished. The photos were done by a professional photographer, they understood all about older properties, we received feedback after every viewing, the alarm was always set and the door was always locked. When an offer was received it was negotiated promptly and a mutually agreeable figure was reached. Even though it was a small chain of just 2 houses, the conveyancing process was a mine-field with lots of complex issues at the bottom of the chain and, to be quite honest, there were times that we almost gave up. If it hadn't been for Tracy who was eternally calm and persistent, even when we got a bit tetchy, we probably would have walked away. Tracy made endless phone calls chasing solicitors and the other agent even though it shouldn't have been down to her. She built excellent relationships with the buyers, agents and solicitors in the chain and did everything she could to ensure that the sales were brought to a sucessful conclusion. We finally completed today and, if you are looking for an agent in mid-essex, particularly if you have an older property, then I can highly recommend Heritage. We would also like to give a big thank you to Tracy without whom we may not have sold our house.

Frankie · 11 October 2024

★★★★★ 5/5

Google

Absolutely brilliant service. Andy, Vicky and the rest of the team could not have been more helpful. Always there to answer questions and keep me informed. Andy would always be available even out of hours. Would highly recommend this estate, they kept me positive about selling my property as they really understand the local market. They are independent, not part of a corporate chain and you really get a personal service. Five star service. Thank you guys

Jan · 9 April 2026

★★★★★ 5/5

Google

I recently had a very well-managed buying experience with Heritage Coggeshall. From the get-go, super flexible on scheduling viewing, helping with questions about both the house and the area, and generally keeping in touch. I genuinely felt valued as a customer, and that didn't end as soon as the purchase was closed.Very happy to recommend.

Simon · 7 December 2025

★★★★★ 5/5

Google

Every single interaction with Heritage was not only professional and pleasant but also personal and felt like I was speaking to people I knew! Vicky, Tracy and Amy were brilliant at answering my queries as a first time buyer, always prompt to chase on anything outstanding on our behalf and kept us up to date in the moment with any information of changes in status of the buying process. I will definitely use heritage in the future based on their excellent service and kindness.PositiveResponsiveness, Quality, Professionalism

Megan · 10 June 2021

★★★★★ 5/5

Google

We have received an excellent service from Heritage. They have been professional, supportive and very straightforward and honest throughout quite a difficult time. In particular Stephen and Vicky have been there to provide advice and support at crucial moments and there has always been a member of the team available by phone. We would not hesitate to recommend Heritage to anyone seeking to buy or sell a property.

Lynne · 11 October 2024

★★★★★ 5/5

Google

The property we have sold is an old “character”one which means that the market for it is smaller. Heritage clearly understand this market and persevered until Buyers were found who like the property’s character as much as us. Our thanks go particularly to Victoria at Heritage for her help, shrewd advice and friendship over the period of the process which kept us on track despite early disappointments.PositiveResponsiveness, Professionalism

John · 10 June 2022

★★★★★ 5/5

Google

Both professional and a pleasure to deal with from start to finish, the Heritage team must be commended for their service in our house sale. Communications were spot on, queries were promptly addressed and their efforts resulted in a successful completion, despite the odd bump along the way due to difficult market conditions. Thanks to you all, in particular to Stephen, Vicky, Tracy, Joanne and Andy.

Richard · 11 October 2024

★★★★★ 5/5

Facebook

Heritage were brilliant at every stage of the process. We viewed several properties in Coggeshall and Bradwell and both John and Bradley were great. I felt they really developed a sense of what we as a young family were looking for as we went and were able to offer great advice and insight. Heritage clearly know the village and local market and by the time we made an offer we were confident we had seen everything that might meet our needs. Once we had made an offer, Daniel was brilliant at keeping us updated and helping keep things moving. He also made recommendations for solicitors and a mortgage broker who turned out to be worth his weight in gold. Every single person we had dealings with at Heritage was friendly and helpful and - should we ever decide to move again - we would work with Heritage again in a heartbeat!

Stephanie · 28 January 2019

★★★★★ 5/5

Google

Excellent service would recommend this company to sell and help you buy a property Tracy was very helpful and went the extra mile to make sure we had a happy outcome

Wendy · 11 October 2024

★★★★★ 5/5

Google

Everyone at Heritage were so friendly, professional, helpful and very efficient! They communicated with us at every stage and gave great advice. I absolutely recommend the Heritage team. Special thanks go especially to Sara, Vicky, Oliver and Steve.

Mandy · 11 September 2026

★★★★★ 5/5

Google

Tracy Hall of Heritage Estates handled our sale very efficiently and knowledgeably. She has a very pleasant manner and makes things easy. Victoria was also a great help to us making the whole process run smoothly. We would highly recommend the company and Tracy and Victoria in particular.

Jacqueline · 11 October 2023

★★★★★ 5/5

Google

We had a great experience with Heritage Estate Agents. We got every bit of information we ever asked for and more! We would like to give special thanks to Tracy, Daniel and Vicky from Coggeshall office. You have made our first time buying experience that little bit easyPositiveResponsiveness, Quality, Professionalism, Value

Jayne · 24 November 2022

★★★★★ 5/5

Google

My husband and I received a fantastic service from the whole team at Heritage Estate Agents from start to finish especially Tracey who went above and beyond with her professionalism and dedication to getting us over the line - we can’t thank you all enough would definitely recommend 😀 Sharon & Mick

Sharon · 11 October 2024

★★★★★ 5/5

Google

When it comes to impeccable service heritage is the estate agents that comes to mind. Incredible local knowledge and the only company that we would trust to deal with all of our property needs. Wonderful people and a pleasure to work with. Thank you Andy and all of the team.

Lucie · 11 October 2024