Every review we hold for the Cockfosters Road office, from every platform, shown as written. First names only.
★★★★★ 1/5
GoogleThe branch manager at Jason Oliver Barbara is the worst estate agent I've ever dealt with.
She is not just unprofessional but rude. When our contract at Cheriton Close was about to end, she tried to convince us as that we had to give her 2 months notice to vacate the property even though our contract was a fixed term contract of 12 months, and we didn't have to give them any notice. In addition, we kindly reminded her a month before our contract ended so they could find new tenants.
Additionally, she never came to the house to do any viewings, and she even arranged viewings without us confirming our availability.
When we vacated the property, and we received the inventory checkout report, she tried to deduct from our deposit £250 due to the following discrepancies: 5 sky holes that needed filling (£60 pounds), one oven tray with a couple of stains that couldn't be removed (£40 pounds), and a light stain mark on top step and a few light stains on landing (£250). As they clearly were overcharging us, and after explaining over a few emails our position regarding the discrepancies (for example, we asked her if we could fix the fillings etc beforehand but she never replied to us), they finally agreed to set the deductions as we suggested, £150.
Please be careful, we never asked for anything while living there, we looked after the house as if it was ours, bringing letters from our landlord to their office, or doing viewings by ourselves without anyone from the office, and all we received was lack of respect. I will never use their service again.
Pilar · 14 April 2022
★★★★★ 5/5
GoogleI highly recommend this estate agent sales team ( especially Nick) to anyone looking to buy or sell a property. Their expertise, integrity and outstanding customer service set them apart from the rest. Working with them was a pleasure and I am grateful for their efforts in achieving a successful sale.
Zbigniew · 14 April 2024
★★★★★ 5/5
GoogleI had an exceptional experience with Jason Oliver Properties. Barbara, the estate agent, was absolutely outstanding. Her professionalism, attention to detail, and personalised approach truly stood out. She went above and beyond to secure wonderful tenants for my rental properties and also successfully facilitated the sale of another property, ensuring the process was seamless from start to finish.
The team at Jason Oliver Properties demonstrated an in-depth knowledge of the market and provided clear, consistent communication throughout. Barbara's dedication and expertise made what could have been a stressful process completely hassle-free.
I highly recommend Jason Oliver Properties to anyone looking for reliable, efficient, and personable service. Their commitment to delivering excellent results is evident in every aspect of their work. Thank you for such a positive and smooth experience!
Ishi · 28 December 2024
★★★★★ 5/5
GoogleBarbara is attentive, diligent and solution orientated. Highly recommend the services of Jason Oliver Properties!
The · 28 December 2024
★★★★★ 5/5
GoogleProfessional care from the very first meeting. Nick was helpful and addressed all my concerns. I am Very happy with their service.
Freda · 14 April 2024
★★★★★ 1/5
Googlevery poor quality I have had an extremely bad experience with the agent ( Barbara) in this branch .She is extremely. rude , unprofessional and interruptive . Please avoid this agency as calling them just waist of time
Farzad · 14 April 2022
Agent replied · 7 June 2023
Dear Farzad, My colleague has requested that you provide proof of your your buying position i.e. your mortgage approval which you failed to do. You called the office and accused us of providing a bad service by requesting a proof of your mortgage application prior to viewing a property. We explained to you that this requirement was one of our vendor's requests and as the vendor is our client I have to follow their instructions. As you were unable to prove your buying position we cannot assist you in viewing the property which you have found frustrating and you have vetted your anger on our colleague calling her rude and unprofessional. We feel your accusation is unjustified as you are the party who did not comply with our request. Requesting an AIP (application in principal) or proof of funds is a standard request prior to viewing a property especially in the Covid climate and it is an industry recommended practice.
★★★★★ 5/5
Google"I want to express my gratitude to Barbara for her outstanding service in renting our house. Her expertise, dedication, and attention to detail were truly remarkable in securing our Tennanta. Thanks to Jason Oliver, we had a smooth and efficient process. Highly recommended!"
Oldschool · 28 March 2024
★★★★★ 5/5
GoogleI am very impressed by the service i was given by Barbara rams.She was very clear and thorough on everything she went through with me she was overall very helpful with everything and very quick and professional with her reply’s.
Rowina · 28 March 2024
★★★★★ 5/5
GoogleWe have been renting a property managed by Jason Oliver for almost 2 years now. They have been extremely professional helpful diligent and considerate. They care about the property and the tenant. Well done team!
Manos · 28 March 2024
★★★★★ 1/5
GoogleWrong informations, too much lies, rude staff Barbara. She is killing the business. May God helps the land lords who their clients.
Ertuğrul · 28 March 2024
★★★★★ 5/5
GoogleExtremely professional and efficient and offer excellent customer care at all times. An excellent company to deal with.
Rosanna · 28 March 2024
★★★★★ 5/5
GoogleProfessional service provided Barbara. Very helpful lady.
Chun · 30 August 2024
★★★★★ 5/5
GoogleGreat estate agents. Really helpful with informing and updating throughout the rental process. Found me excellent tenants quickly and everything ran very smoothly. Happy Landlord!
Jess · 14 April 2019
★★★★★ 5/5
GoogleFantastic estate agent will recommended help with all my needs in a short speedy time would come again 👍👍 …
Ollie.13 · 7 June 2020
★★★★★ 5/5
GoogleFantastic estate agent will recommended help with all my needs in a short speedy time would come again 👍👍 …
Oliver · 14 April 2020
★★★★★ 5/5
GoogleFantastically helpful, and knowledgeable letting agent!
Arty · 14 April 2019
★★★★★ 5/5
GoogleRating only, no written review.
Klajdi · 31 July 2024
★★★★★ 5/5
GoogleRating only, no written review.
Ibolya · 2 May 2024
★★★★★ 3/5
GoogleRating only, no written review.
Mohadisa · 14 April 2023
★★★★★ 5/5
GoogleRating only, no written review.
Fatih · 14 April 2023
★★★★★ 5/5
GoogleRating only, no written review.
Davoud · 14 April 2022
★★★★★ 5/5
GoogleRating only, no written review.
Mark · 14 April 2021
★★★★★ 1/5
GoogleNot friendly.
Fatmir · 14 April 2020
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
