Every review we hold for the Cockermouth office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleAnya and Janet were brilliant from start to finish - really clear communication and very helpful throughout the whole process. Would highly recommend selling a property with them and very reasonable fees!
Tom · 23 July 2025
Agent replied · 11 August 2025
Hi Tom, thank you very much for your lovely review! I will make sure to pass this on to Anya and Janet. We hope to work with you again in the future! Kind regards, Emily
★★★★★ 5/5
GoogleH&H couldn’t have done more to help with the sale of our property. When information was not forthcoming from the solicitors, H&H made sure they contacted all parties and that we were fully informed at all times. Key dates would have been missed without H&H being proactive!
Anthony · 16 March 2026
Agent replied · 16 April 2026
Hi Anthony, thank you very much for your lovely review, we are glad to hear you had such a positive experience with our team! We hope to work with you again in the future. Kind regards, Emily
★★★★★ 5/5
GoogleSally and the Team at H & H at Cockermouth made what seemed a very stressful first time purchase during COVID-19 much easier. She was on hand to answer all of our questions, however small or obvious in a clear and supportive way. Elements beyond anyone’s control meant that the process was not smooth for us but Sally was reassuring and very patient with us. Thank you Sally and the H&H TeamPositiveResponsiveness, Professionalism
Ryan · 25 August 2021
Agent replied · 15 June 2024
Thank you Ryan for your very kind review; it is nice to hear that our help and support during your first time house purchase was appreciated. It is our aim to make the process go as smoothly as possible!
We wish you both every happiness in your new home.
Best wishes and regards from Sally and the H&H team
★★★★★ 5/5
GoogleAnya and team at Cockermouth were absolutely brilliant at handling my rather difficult sale. They helped push through the transaction quickly, and liaised well with me and with the buyers. Highly recommended. Thank you very much!
Alison · 26 March 2024
Agent replied · 15 June 2024
Hi Alison, thank you so much for your lovely review, we will be sure to pass the message on to Anya and Janet in our Cockermouth office. We hope to work with you again in the future. Kind regards, Emily.
★★★★★ 5/5
GoogleJust sold a cottage using Anya and the team at H&H in Cockermouth. What a fantastic professional team that were on the ball every step of the way, securing me the price I wanted. I have no hesitation in recommending them.
Martin · 16 April 2023
Agent replied · 15 June 2024
Hi Martin, thank you for your lovely review, we have passed on your words to Anya and the team at Cockermouth, we hope to work with you again in the future!
★★★★★ 5/5
GoogleThis estate agent is first class, Janet and Anya are outstanding in their roles, their commitment to selling my property was impeccable. If problems arose they were resolving the issue promptly, what a phenomenal team these two are! I cannot recommend them enough, professional and always went that extra mile, it was an absolute pleasure selling my house with you and I will certainly recommend you highly.
Sarah · 30 May 2024
Agent replied · 15 June 2024
Hi Sarah, thank you so much for leaving these kind words! I will be sure to pass this on to Anya and Janet in our Cockermouth office. Kind regards, Emily
★★★★★ 5/5
GoogleI want to thank Sally for all your support in maintaining good and clear communications throughout the purchase attempt. You have been fantastic to work with and I really would recommend H&H to anyone given the level of service you provided on this side of the sale.
Stuart · 16 June 2021
Agent replied · 15 June 2024
We have passed this onto Sally. Many thanks for your review.
★★★★★ 5/5
GoogleAlways competent, always responsive and ready to help, extremely knowledgable, and very pleased with my tenant. All round satisfaction
Ellen · 26 November 2025
Agent replied · 25 January 2026
Hi Ellen, thank you very much for leaving such a lovely review of our team! I will make sure to pass it onto them and we hope to work with you again in the future. Kind regards, Emily
★★★★★ 5/5
GoogleExcellent service from Anya & Janet they are both very professional in their roles! My house sold within 3 days! Would highly recommend you both. Thank you for all your help & advice much appreciated.
Paula · 30 March 2025
Agent replied · 25 April 2025
Hi Paula, thank you very much for your lovely review! I will be sure to pass this on to the team in West Cumbria and we hope to work with you again in the future! Kind regards, Emily
★★★★★ 5/5
GoogleSharon was absolutely amazing. When I say she went above and beyond to ensure we purchased our new home, I really mean it. Nothing was too much trouble. Excellent professional service.PositiveResponsiveness, Professionalism
Sarah · 16 June 2022
Agent replied · 15 June 2024
Hi Sarah Ann, thank you so much for leaving such a lovely review. We are delighted that you have experienced a professional service and shall certainly pass on your testimonial to Sharon. We hope that this won't be the last time that we work with you.
Kind regards,
H&H Land & Estates
★★★★★ 5/5
FacebookBought my house through H&H recently and found Sarah, Andrew and Grace very helpful with the transaction. They tried to help with information when the solicitors didn't. Would recommend them
Michaela · 26 March 2025
Agent replied · 23 August 2025
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★★★★★ 5/5
GoogleAnya and her team were absolutely fantastic from start to finish of the sale of our family home. They were professional and dedicated to selling our home and went above and beyond. Nothing was to much trouble for any of them. I wouldn't go any where else when selling a house. Fantastic Thanks so much
Jason · 16 June 2022
★★★★★ 5/5
GoogleSally and Emilia were fantastico from start to finish they kept me informed all the way, there knowledge helped me throughout the process.
Thanks girlsPositiveResponsiveness, Quality, Professionalism, Value
Christoph · 16 June 2021
Agent replied · 15 June 2024
Thank you for your positive review, its always nice to hear from our customers that we are doing a great job :)
★★★★★ 1/5
GoogleAvoid. Didn't do repairs, meant very expensive fix as they allowed issue to worsen over time. Wouldnt recommended for landlords or tenants. Can't trust them to look after a property.
Al · 26 November 2024
Agent replied · 9 December 2024
Hi Al, we are sorry to hear about your experience working with our team!
We have started to look into this but are unable to find your name on our system, could you please email marketing@hhlandestates.co.uk so we can gather more details and work on resolving this for you? Kind regards, H&H Land & Estates
★★★★★ 5/5
GoogleDo a fantastic job of chasing solicitors, will definitely use again!
Mitchell · 12 July 2025
Agent replied · 27 August 2025
Hi Mitchell, thank you very much for leaving a review! I will pass this on to our team and we hope to work with you again in the future! Kind regards, Emily.
★★★★★ 5/5
GoogleHaving recently sold my house through H&H I would recommend the company and their staff. In particular Sharon Parker, who is not only friendly, approachable and professional but her tireless prodding of solicitors dragging their feet was invaluable.
Sharon · 16 April 2023
★★★★★ 1/5
GoogleWhat is the Point of being a letting agent if you don't respond to potential tennant enquiries?? Nearly a month and counting since I enquired about a property in Maryport.
Joseph · 29 July 2024
Agent replied · 24 August 2024
Hi Joseph,
We sincerely apologise for the inconvenience you experienced. Our Lettings team has informed me that they have been in touch with you and that you have since viewed the property you were interested in. Unfortunately, we faced some delays due to our key viewer being on holiday, and we deeply regret not responding to you as promptly as we would have liked.
If you have an interest in any other property we may put on the market, please don't hesitate to contact out Lettings team on 01228 810799. Thank you!
★★★★★ 5/5
GoogleThe whole team at the Cockermouth office were amazing from start to finish while buying our house. The service was second to non and the support they provided throughout the whole process was invaluable. I would not hesitate to recommend them to anyone looking to buy or sell!
Eddie · 16 April 2023
Agent replied · 15 June 2024
Hi Eddie, thank you so much for leaving such a lovely review. We are delighted that you have experienced a professional service and will be sure to pass on your comments to the relevant team members. We hope that this won't be the last time that we work with you.
★★★★★ 5/5
GoogleSally & Amelia did an absolutely fantastic job of handling the sale of our house. We couldn’t have asked for a better service.
Especially during this strange and stressful time they still managed to work with us, solicitors and our buyer to make it a very smooth process overall. Couldn’t be happier, very much recommended. Thank you!
Chris · 16 June 2021
Agent replied · 15 June 2024
Many thanks for your review, we are pleased we have provided you with a great service. Enjoy your new home!
★★★★★ 5/5
GoogleHelpful staff, quick to respond to all enquiries following on from an effective automated application and reference service.
Adrian · 28 August 2024
Agent replied · 24 August 2024
Hi Adrian, thank you for leaving us this lovely review! I will pass this onto Anya & Janet in our Cockermouth team. Kind regards, Emily
★★★★★ 5/5
GoogleI have found all the staff very professional, prompt and extremely approachable.
During a difficult time, whilst selling several properties where there were a few hiccups, the staff saw me through the whole process and were always available and extremely supportive.
The service provided was always excellent.
Yvonne · 16 June 2022
Agent replied · 15 June 2024
Yvonne, thank you so much for your kind review. We have passed on your feedback to the wider team and it is much appreciated!
Kind regards,
H&H Land & Estates
★★★★★ 5/5
GoogleWe recently sold our property and couldn’t fault the service we received from H&H Land and Estates Cockermouth, right through from the initial valuation to completion. Throughout the whole process, they were always supportive and really …
Neil · 16 April 2023
Agent replied · 15 June 2024
Hi Neil, we are so happy to hear you had such a pleasant experience working with us, thank you for your lovely review! We will be sure to pass this on to out team at the Cockermouth office and we hope to work with you again in the future! Kind regards, Emily.
★★★★★ 5/5
GoogleFirst class. Really impressive service from start to finish. The whole team (but especially Sharon) have been tremendous! Big thankyou
Josh · 16 April 2023
★★★★★ 1/5
GoogleI was looking to purchase a cottage in aspatria, fortunately i am not in a chain therefore was a "cash" buyer, i made an appointment to view the property and after being informed i was only the second person to enquire, a viewing was arranged for this weekend. To my amazement and disappointment for both myself and the vendor i received a call on friday afternoon to be told the property as now been sold.
I find this selling technique somewhat disappointing as i dont believe the vendor as had the opportunity to fulfill the propertys true market value due to the hasty decision of the agent, admittedly we read the housing market is booming but is it more the fact that the agents are getting properties sold for their statistics instead of whats best for the vendor and other potential buyers
Yours frustratingly
Steve JohnstonNegativeResponsiveness, Professionalism
Mark · 16 June 2021
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.