5/5
Fantastic service from the girls especially Olivia. Would happily use them again. Thank you
Trusted Agent profile
★★★★★
65 reviews across 3 platforms
43 Front Street, Cleadon SR6 7PG
Sarah Conway Estate Agents's Cleadon office at 43 Front Street is rated 4.8 out of 5 across 65 reviews on three platforms, including 52 Google reviews rated 4.9. Checked 9 October 2026.
Every review we hold for the Cleadon office, from every platform, shown as written. First names only.
5/5
Fantastic service from the girls especially Olivia. Would happily use them again. Thank you
5/5
Would highly recommend Conway & Christie if you are looking to sell or buy a property. The team are unique with a friendly and professional service. I had my property valued and went on the market with so much engagement with Lisa. The full team have been engaging and kept me up to date. I couldn't think of one thing I would recommend them to do differently and coming from someone with very high expectations that says something!
Awww thank you so much for such a lovely review we really appreciate it!!
4/5
First time buy through Conway Christie. Staff lovely throughout, however as soon as the sale went through the support wasn't quite what we were hoping for. I know we had a difficult seller but quite disappointed that they didn't do a house check before the release of keys. On collection at the agents, three keys in an envelope with no other paperwork at all and that was it. A bit underwhelming.
Hi Sarah, thank you for your lovely review. Unfortunately we don't have any paperwork to give at point of completion, the solicitors provide certificates etc throughout the process, they also have all the legal paperwork so there is nothing for us to provide in addition. Checking a property before handing over keys isn't a standard procedure on completion of a sale within estate agency, only lettings. We don't always get the keys, sometimes the seller drops them with the solicitors or gives them to buyers directly. We never know what time the completion will take place with solicitors or when keys will be dropped off with us. If keys are coming into the office, the buyers are contacted and tend to call in quickly to collect them due to removals waiting etc. Unlike lettings, where we do a move in inspection to report and relay issues to the landlord, the buyer owns the property on completion and we have no legal right to access or withhold keys to check it over. I am happy to chat about this in more detail if you'd like to give me a call as we're always open to feedback and new ideas to build on and improve our service. Thank you
5/5
I bought my new house with Conway Christie and I thought everyone involved were amazing. They kept in touch when they needed to and always updated me every step of the way. I won’t be moving again in a long time but if I did I’d definitely use these to sell my house.
5/5
I recently sold my home through Conway & Christie. The girls in the office were excellent and it really was a positive experience keeping me informed throughout the whole process. I would highly recommend them if you are thinking of selling or buying a new home.
5/5
Sarah was amazing from start to finish in selling our home. She is a very unique and talented estate agent, the best I have ever dealt with. So much attention to detail, Sarah makes everything look effortless and takes huge pride in her work. Sarah was always on hand for advice. We couldn’t have picked a more perfect estate agent! Thank you again from the bottom of our hearts, the Dodd’s! xx
Awww thanks so much hope yous have all settled in your new home now xx
5/5
I had the pleasure of being supported by the team at Conway and Christie in South Shields, with a recent sale and I found the whole team to be very personal, attentive, and they went the extra mile to help make sure that everything went smoothly, right up until the final completion. I would highly recommend.
5/5
Great experience selling with Conway & Christie. The price was favourable, the staff were super helpful in ensuring multiple viewings & a quick sale.
5/5
Started a renting process through Sarah but unfortunately due to a change of circumstances on our side we didn’t go ahead. Sarah was very friendly and understanding, easy to get along with and very accommodating. If we ever come to move again I will be looking to use Conway and Christie, excellent communication and great staff!
Thank you very much Chris! You know where we are if you need us :)
5/5
We used Conway and Christie to sell our property. They came out with hardly any notice, took some pictures and videos which really showed our home as lovely as it is. The property went on the market and they were flooded with that many …
5/5
The team made our sale go with as much ease as possible , they were professional at all times, friendly but most of all reassuring. I would definitely recommend them. A lovely welcoming friendly team xx
5/5
Without a shadow of a doubt the best estate agents I've ever used. My house sold within the first two weeks of the being on the market and then the service during sales progression was second to none …
5/5
Just wanted to say a massive thank you to Amy. She went above and beyond for us. Replied to queries almost immediately. Kept me updated regularly. Thanks again. Great company!
5/5
Very professional, very good communication with considerate staff. From Sarah valuing and suggesting options it has been a positive experience selling my property. Conway and Christie stand out with efficiency and service from other agents in South Shields.
5/5
Amazing hassle free process from start to finish. Our home was valued, photos taken, advertised and sold within 12 days. Couldn’t recommend Conway Christie enough, very informative and friendly service from all members of staff.
5/5
Professional yet friendly communication, with informative and knowledgable staff. House sold in two weeks with multiple viewings, which was helped by all the different revenues of marketing !
5/5
Excellent service , great communication . Thank you for making our sale go smoothly
Thank you so much Judith! It was a pleasure!
5/5
Bought my house through this estate agent. Sarah and all her staff were great. Always polite and friendly over the phone. They were always on the case, keeping me updated through the sale and replying to all my emails. Even though I'm not based in South Shields, I would use this estate agent if it came to selling my house.
5/5
Really warm and friendly customer service, I was kept up to date throughout the buying process and the card and Prosecco when collecting the keys was a lovely touch!
5/5
Professional throughout and highly recommended.
5/5
all staff are very helpful
5/5
We’ve had the best experience with Conway and Christie both with the sale of a property and our ongoing rental property which they manage. …
5/5
Purchased a home through Sarah Conway Estate agents, Danni, Amy & Sarah were professional throughout. They were very helpful and were quick to respond to any queries I had. Would highly recommend.
Thank you so much for your review! I really appreciate it. Best of luck in your new home, Sarah :)
5/5
Amazing service start to finish, thank you!
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Sarah Conway Estate Agents's Cleadon office has 65 reviews across three platforms: 52 on Google, 11 on Facebook, 2 on Trustpilot. Reviews may appear on more than one platform. Checked 9 October 2026.
Sarah Conway Estate Agents Cleadon is rated 4.8 out of 5 across all 65 reviews, and 4.9 out of 5 on Google from 52 reviews, checked 9 October 2026.
Sarah Conway Estate Agents Cleadon, 43 Front Street, Cleadon SR6 7PG.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.