5/5
Gero was extremely helpful and professional throughout the process of selling our mothers house. Despite the fact that it was quite a protracted exercise due to the sad fact that our mother passed away shortly after Gero had secured a …
Trusted Agent profile · Clane
★★★★★
233 reviews across 2 platforms
Main Street, Clane, W91 HWR2
Part of Sherry FitzGerald Reilly, see every office.
Sherry FitzGerald Reilly's office in Clane, at Main Street, is rated 4.1 out of 5 across 233 reviews on two platforms, including 58 Google reviews rated 4.4.
Every review we hold for the Clane office, from every platform, shown as written. First names only.
5/5
Gero was extremely helpful and professional throughout the process of selling our mothers house. Despite the fact that it was quite a protracted exercise due to the sad fact that our mother passed away shortly after Gero had secured a …
5/5
Great to deal with
I have had a very positive experience working with Linda Christopher from SherryFitzgerald O'Leary Kinsella in Gorey. Clear communication and support during the sale of my home.
Hi Arlene, Thanks for your review, it was a pleasure to work with you and we wish you all the best for the future. Kind regards Sherry FitzGerald O'Leary Kinsella
1/5
Actually non-professionals stay away
Actually non-professionals stay away. Their agent discussed my private information with a third person, this one told me all about it. When I asked for closing dates they were always elusive. I was in the lead for a house for over two weeks without anyone making further offers. When I called to find out where we were in the negotiation as soon as I got off the phone after 1 minute a new offer came in. The lack of transparency and the lack of professionalism of the agent makes me suspect that there is something dishonest going on. In the end I withdrew my offer despite being very willing. When it comes to investing my money I want answers to my questions and I want to deal with serious people not kids. Sheery f. Go hoe the fields! Dear Sarah thank you for your interest, but I honestly do not intend to waste any more time with Sherry fitzGerald. By the way, the day after I withdrew my bid and went out. Your agent sent me an e-mail trying to push the price further outside the online auction. Shameful stuff.Fortunately, there are serious agencies in Dublin that publicly announce bidding deadlines on their sites. And deadlines for house viewings. They don't play games to raise an extra EUR 2,000. When a customer has to invest over 500K in Cash. I'm just telling you that your agent lost a 570k cash sale, to try to pull in an extra 2000k. The house is still for sale today.
Response on 2nd April: Dear Claudiano Rosati Stampa, I note that you do not wish to pursue this matter further. However, we are keen to fully investigate the situation you describe. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,SarahResponse on 25th March: Dear Claudiano Rosati Stampa,We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you. Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
5/5
Pippy Proger - Excellent service from 1st viewing to getting the keys!
We recently purchased our new home through the Sherry Fitzgerald Dun Laoighre office and I have to say we were both very happy with the overall process and we were especially happy the Sherry negotiator, Pippy Proger. Even after going sale agreed Pippy was always available to us and worked tirelessly to ensure a smooth and on time closing.
5/5
5 stars for Tallaght office
Ronan and Sean in the Tallaght office office helped us with the sale of our dad's house after he died. The virtual staging helped to show the house in a more contemporary way. And queries we had, were promptly handled. Professional service overall. Robert
5/5
If we could give 10 stars we would ! We acquired the services of Sherry Fitzgerald Reilly for the sale of our home and found them exceptional. From the initial phone call we knew that we were in good hands. Gero was not only thorough & professional but knew the market inside out for our particular area. No phone call went unanswered and nothing was too much trouble. The girls in the office Liz Kathleen & Jody also went above and beyond. Highly recommend Gero and the team.
5/5
Gero and the team at Sherry FitzGerald Reilly handled the sale of my property at the end of 2021. I found the process to be extremely easy and both Gero and the rest of the team were on hand to deal with any queries that arose during the sale. Communication is key when selling or buying a property and I must say that everything ran extremely smoothly and all communications were clear and timely. I would have no hesitation in recommending Gero and the team for anyone looking to sell or buy! A really professional and personable team!
5/5
House Sale
Ed Reilly, Sherry Fitzgerald has just completed the sale of our home. I found Ed and his office staff very professional right through the process. I chose Sherry Fitzgerald because they had a very good knowledge of properties in the area. It was a pleasure to deal with Ed and his team. The house photography was excellent and the sale was handled professionally. I would have no hesitation in appointing Ed and his team to sell a property for me in the future.
1/5
We as a customer we have right to know…
We as a customer we have right to know what is the reason for unsuccessful. I have applied for more than 10 houses not even one I got a viewing. I understand there is a huge demand and applications. But I have applied at the very first moment it is posted. We are a full time working with clean record and I have mentioned it to them in my intro. I really don't understand how transparent they're in this process. It leads to doubts of internal dealings and unfair procedure. I appreciate you technology of automated process but when customers are spending time to fill in details and showing serious interest. Isn't your options to take your time in reviewing the application fairly to give an opportunity for the serious applicants.
Dear Hemanth Kumar Narayanswamy, We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you to confirm which office your were dealing with.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
5/5
Sherry Fitzgerald's communication with…
Sherry Fitzgerald's communication with us throughout the sale process was impeccable. The sale's agent Ronan Healy was so professional and friendly it was like talking to a friend everytime we discussed the process. He made everything so easy for us.
Thanks for taking the time to leave a review Helen, we wish you all the best for the future.All the team at Sherry FitzGerald
1/5
Unprofessional and very disappointing
My property was a new townhouse in a very sought after attractive area. When I enlisted my property with SF they promised they had a database of interested customers and my house will sell quickly. I was under the impression that the size of SF would work for my benefit but I turned out to be wrong. I was "just another customer". There was no personal touch or effort put into selling my house. In fact they brought the digital team to do the marketing piece a day AFTER I moved out, when the house was a total mess and without staging anything - showing the house "as is" (and actually worse). At one point the agent advised me to sell the house at a lower price than the one THEY recommended to list the property under. So either they overpriced the property or they didn't deliver! Either way I found their service very unprofessional and very very disappointing.
5/5
We have had the most positive experience working with Gero Gannon of Sherry Fitzgerald Reilly for the sale of our house. Gero is a very professional, knowledgeable agent who has vast experience in the market and particularly in the Kildare region. He helped us at every step of the process. Working in very challenging times during Covid he was creative, responsive and supportive in keeping our property in focus and attracting potential clients for us. He was constantly on hand to answer questions and kept us informed of all changes to rules and regulations regarding Covid restrictions and what that meant for viewings etc. Although very busy, he managed to make us feel like our sale was his priority and focus. Gero exceeded our expectations, helping us with additional concerns and queries on peripheral concerns such as property tax etc. Gero was lovely to deal with , he is a fantastic sales man, without being pushy, he has a calm and gentle manner, this was very important to me. He is an absolute gentleman, a true professional and I cannot recommend him highly enough.PositiveResponsiveness, Quality, Professionalism, Value
5/5
We were lucky enough to have had Gero Gannon acting as our agent on the sale of our house. Gero is extremely professional, courteous, kind and very easy to deal with. We never felt under pressure to make decisions or to accept offers, we were always given plenty of time to assess the situation for ourselves. Based on previous experiences, Gero is very different to a lot of agents in that he manages to separate a lot of the fuss and madness that goes with selling a house from his clients. Also the office team are equally supportive and professional. I can not recommend this service highly enough. Thank you Gero. Damien and Antonia.PositiveResponsiveness, Professionalism, Value
5/5
I used the services of SherryFitzO’Reilly recently in a house sale and purchase and on both occasions I dealt with Gero & his colleagues, I wouldn’t usually leave reviews but I made it my business to leave one on this occasion as I found him very professional and in addition to that a good genuine guy. He gets the job done as seamless as possible and more importantly always answers the phone and returns calls very promptly. It’s a 5/5 service and thanks again.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Instructed Sherry Fitz to sell my home…
Instructed Sherry Fitz to sell my home this year - just after the post-Christmas lock-down.The environment was uncertain and stressful. Their quiet competence and confidence was just great. We worked out the pre-sale spending budget, and they were active with meeting my requirements. The standout for me was when there was a bump in the sale path, they were proactive and honest. They also behaved very ethically when dealing with the bidders which I found comforting. Overall, I can't imagine talking to a different agent when selling again. I dealt with Barry Ensor and Andrea Whelan in Rathmines office.
5/5
I have just bought my very own and…
I have just bought my very own and first home through them guys. Brilliant experience. Highly recommended. Amy was excellent. She was knowledgeable, helpful and made the whole process incredibly easy. On completion day I have received a little lovely present and a card 😊 thank you for all your help and great support!!! Simply the Best!!!
5/5
From the first moment we met we Ger, we knew we had the right agent. He was diligent and comprehensive. He was organised and operated all viewings efficiently whilst providing detailed feedback on every appointment. We were very pleased with our outcome and highly recommended Ger and Sherry Fitz
5/5
Shining Star in Sunny South East
As recent purchasers of a residential property in Co. Wexford facilitated by vendors auctioneer Aisling McGrath of Sherry Fitzgerald Haythornthwaite. We would highly recommend Aisling and her colleagues in branch who offered a skilled and professional service from virtual viewing, right through to on site viewing and handover. Aisling ensured that there was a constant line of communication between vendors and purchasers and really went the extra mile to close the sale in a timely manner. 5 star service all the way !
1/5
Totally Disgraceful
Totally Disgraceful. We heard that Sherry FitzGerald was a professional company, but how far from the truth was this. We sold our residential property with them. They found a buyer, but at this point everything went so wrong. A member of staff gave the potential buyer the key and let them enter the property unsupervised. We were unaware of this until we got a call from a neighbour stating the potential buyer had moved a static caravan into the rear garden by craning it over the roof. At this point the potential buyer had no insurance in place, they damaged the interior of the house and they were planning on living in the static caravan rent free before the contract was exchanged. The staff at Sherry FitzGerald did nit check the property to ensure this did not happen. You can imagine the extra stress this put on the seller as the interior of the property had been destroyed and there was a static caravan in the rear garden. If the sale had fallen through, I would have been in a world of pain as it would be up to me to put the house back to being sellable again. The directors of Sherry FitzGerald were concerned, not for the customer, but their business. We had nearly two weeks of stress and getting extra engineer reports completed. I would not recommend their services.
Dear Paul, We understand how upsetting this situation has been for you and your family. The actions taken by the third party were unprecedented, and in our 40 years of business we have never encountered such a situation before. As we previously communicated with you, once we were made aware of this incident our team proactively brought the matter to a close. We have investigated the matter in full and despite it being highly unlikely such an incident will ever re-occur, we have put extra precautions in place to protect our clients. The unauthorised actions taken by the third party were inexcusable and beyond our control. We hope that now your sale has closed you can put this distressing incident behind you. Kind regards, Ann O’Mahony
5/5
This is a review for Paul Stack and…
This is a review for Paul Stack and Company based in Abbeyfeale, we bought a House in 2004 from Maurice Stack.When we went to sell the House in 2020 we went back to the same great Company to sell the House for us. The sale of the House went through without a hitch due to the professional manner of the team at Stacks, we cannot praise them enough for their help in selling the House, Great team, we hope to do Business with them again in the future. Many thanks again to the team at Sherry Fitz Abbeyfeale. MADELEINE AND Tom
5/5
Megan Ford⭐️⭐️⭐️⭐️⭐️
We recently sold our house with the professional expertise of Megan Forde from Sherry Fitzgerald.Megan made the process flow so smoothly and efficiently.We were kept updated and her confidence and dedication meant we were never in doubt of a successful sale.Thank you Megan for a wonderful experience.Paul and Sandra Corcoran
3/5
I appreciate that the basics were…
I appreciate that the basics were delivered, but the process lacked a sense of care or attention. It felt more like I was going through a system than being supported through a service.
Good morning, We appreciate you taking the time to give feedback. We would appreciate an opportunity to speak with you about your experience. Please email your contact details to customercare@sherryfitz.ie and we will be in touch asap. Kind regards, Sarah
5/5
We recently sold and purchased a pair of houses with Gero in SherryFitz. They were not the most straightforward of transactions but Gero was tireless in his efforts to ease the process. He kept us informed throughout the process and was on hand at all times if help or advice was needed. Highly recommend
1/5
Placed an order and then there was no…
Placed an order and then there was no further update from the agent for over a month.I called them for update then the agent called back and ask what can they help me???After the call they asked me to increase the offer, it is totally fine but should be more proactive. Will not consider them in the future.
We appreciate you taking the time to give feedback. We are sorry that your experience with us was unsatisfactory. We would appreciate an opportunity to speak with you.Please email your contact details to customercare@sherryfitz.ie we will be in touch asap.Kind regards,Sarah
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